Another flawless experience at Werner Jewelers. I recently needed a ring resized and was also considering adding another diamond to the setting. Tim took the time to show me what size diamond would fit in the location I had in mind. Even though he could have sold me the additional stone, he explained that adding it would take away from the ring's overall integrity. He was absolutely right, and I truly appreciate his honesty. The turnaround time for the resizing was minimal, the quality of the work was outstanding, and the cost was more than reasonable. I highly recommend Werner Jewelers to anyone looking for an honest, reputable jeweler who provides exceptional craftsmanship, superior quality and service. read more

Werner Jewelers - Jewelry Near Me - Pittsburgh, Pennsylvania

Outstanding jewelry repair job at reasonable price !!! Friendly and professional service.... Completed in record time. I am so glad I stopped in. Thank you read more

Werner Jewelers - Cross repair - Jewelry Near Me - Pittsburgh, Pennsylvania

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I had some loose stones on a ring and they had it fixed for me within a couple days, which is relatively unheard of (usually it takes several weeks at other shops!). They also fixed a necklace for me and a necklace for my mom. We were very impressed by their service. We browsed their jewelry and there is a very nice engagement ring section with many different settings and a way to interchange the different diamond shapes onto the ring to see what style you prefer. If I wasn't already married, I'd want to buy my wedding set there! read more

I got engaged over Christmas and my engagement ring needed to be sized down, it was done within a few hours thank you so much! Great customer service!! read more

I had a necklace that needed to have a charm added by removing the clasp. Not something I could do myself. Werner did a great and quick job. It was ready exactly when he said it would be - the next day. I will go here in the future for all my jewelry repair and gift purchase needs. Open on the hours as published, good work and friendly staff. read more

I recently moved to this area and was looking for someone to help me resize rings, purchase earrings and to exchange old college rings for cash. Tim and Bob at Werner were recommended to me by my brother, and I am thrilled with this little store! Tim and Bob are so professional, kind and personable to deal with. Easy to talk to and discuss aspects of purchasing memorable items. Their prices are incredibly modest. Find this little plaza and go there! You will be so glad you did! I am. Barbara G. Pittsburgh PA read more

Tim was really great to work with and completed the pr quickly. Resized my partners ring which wound up fitting perfectly. Then polished both rings to a brilliant shine. Absolutely recommend this shop! read more

Werner Jewelers - Jewelry Near Me - Pittsburgh, Pennsylvania

Bob and Tim, father and son, are the honest, friendly, quality business people like those I remember from my childhood. I could see the integrity from the first time I met them. Bob appraised some of my rings so thoroughly with solid research behind his work. This included leaving them over a couple of nights with no qualms. They clean rings at no cost anytime I go in. They also have a lovely collection of designer and estate jewelry about which Tim is very knowledgeable. I already did some Christmas shopping! HIGHLY recommend them! read more

I am getting my ring resized and the staff has been extremely accommodating and helpful with my requests - you can tell they truly care !

We came here because my ring's band is vintage and it needed resized. We wanted somewhere local that actually did the resizing in house since there were certain specifications & extra care needed. Tim was personable, helpful & quick! He took the extra care needed & made sure he got it perfect. I also got my fiancés wedding band here too! He worked with us to make sure he got exactly what he wanted & was so kind and insightful during the whole process. We found our jeweler. Highly recommend. read more

Recently I purchased a pair of earrings while on a cruise. While wearing them for the second time, the clasp broke. They weren't expensive, but they were unique and was looking forward to wearing them. Not wanting to go to a "Mall Jeweler", I found Werner Jewelers on Google and based on their reviews I decided to stop and have them repair. The store is a gem. An elderly gentleman greeted me as I entered the store. I recounted my story and he graciously said they would take a look and see what they could do. He passed the earring off to a gentleman sitting at a work desk. The gentleman was able to repair the clasp - while I was there - at no charge - a pleasant and unexpected surprise. The shop is small, their customer service is hugh. I'm writing this positive review not because the service was free - I'm writing this because of their overall all professionalism, their kindness, knowledge and excellent service. Nancy T. read more

After looking around and reading reviews here, I decided to take my watch to Werner's to have the battery replaced. This was the first time I had done this, but from what I found online, $10-15 is a good price for this service, and the battery itself costs around $6-8 even if I did have the equipment and ability to replace it myself. I was in and out in under 5 minutes, my watch was fixed and reset to current date/time, and, as the sign said which was posted on the cash register (Watch Repairs $10-18 depending on difficulty) it was $10. I was very pleasantly surprised and plan to go back next time. read more

We went here after reading all the amazing reviews. I recently knocked my engagement ring pretty hard against a table and thought I had cracked one of the prongs. To say I was freaking out was an understatement. I reached out to Tim in yelp and got a response within 8 minutes! He was so kind. As soon as we went in, he inspected the ring for free. Not to mention, we didn't even buy the ring here but I wish we had! He even cleaned it for me and eased all of my concerns. We cannot wait to come back and buy our wedding bands here. We cannot say enough positive things about Werner Jewelers. read more

Werner is a jeweler you can trust. I needed a ring resized. I got the $40 quote via Yelp in 20 minutes and picked up my resized ring the next day, polished like brand new and a perfect fit. read more

Tim did a great job helping me pick a great gift. I will definitely shop there again.

I recently moved to PA and knocked my diamond loose in my setting. After searching on YELP for local jewelers and calling another Jewelry store, it was recommended to me to bring my ring to Tim at Werner's because he does his own work in shop. I was pleasantly surprised to get a phone call later in the day that my ring had been fixed and polished!! Of course, this might not always be the norm... But it was an added plus!! Nervous jitters and qualms about leaving my ring behind, yes...but felt great peace at Werner's. Thank you for the great service! read more

Another local jeweler who is closing down recommended that we take a ring to Tim at Werner for a resizing. He did a fine job, for a good price and with a short turnaround time. My ring looks terrific, and we had a really nice experience with this business overall. I wouldn't hesitate to go there again for any jewelry needs, and to recommend them to friends and family. read more

Very reasonable prices and great service. My entire family goes to Werner Jewelers exclusively because no other jeweler (including the big name retailers) is as helpful or friendly. I highly recommend them to everyone, whether looking to buy or repair. read more

What an extraordinary, hidden gem (ha ha -- pun intended) of an establishment! If you think caring, responsive customer service is a thing of the past, then you haven't bee to Werner Jewelers. A visit to Werner is like meeting family you never knew you had. I took a watch in to have some links removed from the band, and in addition to having this done in under five minutes, I was given very very special pricing. If you are looking for fine jewelry design, expert jewelry repair, or the nicest people on the face of the earth, visit Werner Jewelers in Pines Plaza in the North Hills. read more

Highly recommended! Beautiful, high quality ring at a reasonable price. Great personalized service. Everyone at Werner's took the time with my fiancé and I to get us exactly what we wanted. Before and after the purchase they went out of their way to provide superb customer service. I will be returning to Werner Jewelers for all of my future jewelry needs and would recommend them to everyone. read more

I took my engagement ring in to be sized and repaired. The work was completed quickly, for a very reasonable price, and my ring was polished beautifully when I picked it up. I'll definitely go back for any future jewelry needs. read more

All time favorite jeweler. I went in today for a quick fix and they did it on the spot. Really, really nice guys who you can tell care about the little things. They are very honest and go above and beyond the usual customer service. Go to this jeweler for any repairs or new purchases! Thank you guys!!!! read more

I had stones added to my mother's ring & couldn't believe how GOREGOUS it turned out. I can't quit looking at it. They did quality work in a short time. If you a looking for a jewler this is the place to go. Another great thing is they are a local family business. So you not only get beautiful quality jewerly you support the local economy. read more

My grandmother did all her business with Werner Jeweler's and even though the people have changed slightly with the change in times the honesty of the business has not. Extremely fair prices and incredible workmanship, can't be beat. I recommend this jeweler to everyone I know and I always will. It is such a great feeling to know you can actually trust a small business with your important jewelry. read more

This is the ONLY place that my family uses for jewelry - for over 20 years! My husband has had custom - made pieces created for me, and they are GORGEOUS! Tim is a wonderful artist and craftsman. Werner Jewelers is the real deal with honesty, service, and attention to detail. I have several relatives who save their jewelry repairs for visits to Pittsburgh because they only trust Werner with their jewelry! read more

Werner Jewelers is great! They are a no-stress place to go for all of your important jewelery purchases. I used them for my fiance's engagement ring and couldn't be happier. She loved the ring and I loved the price and excellent customer service. Go to Werner today! read more

Werner Jewelers offers a highly knowledgeable and friendly staff, which is capable of handling any question on the purchase of jewelry, as well and repairing anything you already have. The family-owned attitude of the store helps you really trust them; once you shop there, you will never want to go anywhere else. I highly recommend this business to anyone looking for jewelry. read more