I have been to this jeweler on several occasions and each time Rodger has been pleasant, honest and…read moregracious. He definitely under-promises and overdelivers so I have been more than satisfied as a repeat customer. I recommend this jeweler highly and will continue to patronize this business as each visit there is better than the last.

*******DONT GO HERE IF YOU EVEN REMOTELY CARE ABOUT YOUR JEWELRY. ********…read moreI brought my engagement here 3 weeks ago to have the band fixed and at least a dozen stones replaced. The first week went by with nothing, so we called. He said the stones were a weird size so he had to order different ones, and it would be ready the following Thursday. That Thursday came around and still 0 COMMUNICATION. We called in again, to hear the same thing. That the stones they ordered were not the right size and they would keep in touch. No word AGAIN so we stopped by on Wednesday to see if it was going to be ready for the next day. They said yes and to come get it tomorrow (today). After 3 weeks of being in their hands, I figured it was going to be perfect. ABSOLUTELY NOT. He DESTROYED my engagement ring. The stones do not match at all, bumpy, THE RING IS CROOKED and bent on the inside. It's the WORST job I've ever seen. We walked right back in and got our money back. But he still didn't admit to his mistakes. Said my ring was a "nightmare" and told my fiance when he was ready to come buy a new ring to come to him. WTF. Now, my engagement ring is absolutely destroyed. I honestly can't believe this. If he KNEW it was not going to turn out right, THEN WHY EVEN ATTEMPT IT? DO NOT GO HERE IF YOU CARE ABOUT YOUR JEWERLY. HE WILL DESTROY IT.

My husband and I had a wonderful experience working with HerItage Jewelers. My husband has been…read morecoming to George for years and it was no surprise that when we were getting engaged, that we would be using him for my engagement ring and our wedding bands. George worked closely with my husband to custom build a gorgeous engagement ring. It was so stunning and the most amazing quality. George's advice throughout the process was so crucial and greatly appreciated by my husband to help meet my high standards and expectations. We later built our custom wedding bands with him as well. His cleaning services are top-notch and my rings look impeccable when returned to me. We will continue to happily use George and Heritage Jewelers for all of our jewelry needs. He is the only person we trust for repairs and our custom needs. He is honest and a veteran of this industry which makes his recommendations worth their weight in gold (pun intended).

Heritage Jewelers was great! I brought my watch to get the batteries fixed, and I was in and out in…read more10 minutes at a very affordable price. I cannot recommend this place enough!

I have been going to Glatz Jewelers for several years now. I am from the area but moved out of…read morestate three years ago and I still make it a point to go to my favorite jewelry store every time I am in town! My husband and I recently got married and finding a wedding ring for him at the time was really becoming a challenge. We went to Glatz while home for the holidays and after a lot of time and patience on their part :), we found him the perfect ring!! I can't say enough wonderful things about this store! They truly treat their customers like family!

Beautiful jewelry at great prices! The staff is always really fun and helpful, definitely worth the…read morestop!

I am delighted with my experience at Kenyon jewelers. Doug is an excellent jeweler with great ideas…read moreand fair prices. Highly recommend!

Got my engagement ring resized and another sentimental ring cleaned and fixed. They did such a…read moregreat job, were very kind, and trustworthy. It was $35 for each ring and took one week to get done. Kenyon Jewelers is a small local family run business that I recommend!

if you are in Pittsburgh and need a trustworthy jeweler, look no further! Allison was extremely…read morehelpful and kind during my engagement ring shopping. some of the other stores I visited were very pushy and did not feel as collaborative, but Allison accommodated a series of consultations and was always professional but easy to talk to and genuinely interested in helping me out. incredible service and everything was on time. I can't say enough great things about my experience--I'll likely never go to another jeweler as long as I am in Pittsburgh!

The owner was extremely kind and accommodating. I went in twice for a watch repair (link and…read morebattery changes). My watch was vintage and she looked it up to ensure she would not break it. I appreciated the attention to detail and the willingness to contact me if she could not finish on time. She finished up in less than 30 minutes and had great rates! The location is clean and in a larger building downtown Pittsburgh area. I would highly recommend for watch repairs, but they also had beautiful jewelry on display too!

I was just appreciating the latest Rolex I purchased from Henne. Every time I go there they make me…read morefeel like it's Christmas or my Birthday. Thanks so much for the great experience. Dale

I came to Henne in April 2023 to repurpose my grandmother's wedding band and engagement ring as a…read moregift for my mother for my wedding in August 2023. The rings were too small for her fingers and so my grandmother gave me these years and years ago since they didn't fit my mom. My mom had no idea of this surprise and her father (my grandfather) passed away a few months after I was born, so this was extremely special to her. I had brought a bunch of old gold jewelry to scrap to cover the cost of the repurposing and a diamond to mount to the center of the two rings that had a gold band to scrap. The first meeting with Madison was to design the new ring. Ultimately, we were not changing much - just resizing and adding a diamond. She seemed to understand the ask. We waited several weeks and they called to say we could come in and pick up the ring. Upon coming in, we met with a different person than Madison. He was assuming we were just paying out of pocket when I reminded him of the scrap value going towards the ring. He searched and had no idea what I was talking about. I insisted we wait until Madison was in to pay. Upon seeing the new ring, I tried it on, and realized they mounted the diamond to the wrong ring. These two rings are identical, however, they need to be stacked in a certain way to be flush. They didn't check for this and put it on the wrong ring. They covered the cost to fix it but it took the same amount of time as the original (4-6 weeks). Luckily, we approached them months before our actual wedding date with all these delays. Once finished with the fixes, Madison later called to tell us to come in on a specific day when she was working. We came in and got the gold appraisal as well. She pulled out all the old jewelry that I had provided but the gold band to the mounted diamond was not in the pile, which I also wanted to scrap. She went to look and couldn't find or access it. We had to come back again another day because the appraiser (maybe) had it locked up in his office. Finally, we came back to pick up the ring and obtain our scrap cash. Of course this was with a third person that I haven't met with before. But, I tried it on, all good and well - we left. Come day of the wedding, my mom cried, she loved it, etc. However, after wearing it the day of the wedding, two small diamonds got lost. Of course she was devastated, and didn't want me to take on the cost of this after paying for the original repurposing. Note that we did not have a crazy wedding nor is she the type of person to flair her hands around. She went upon herself to take it to a different jeweler who questioned the integrity of Henne given that they didn't put this "industry standard" coating on the rings to 1. Make them shinier 2. Lock in or seal the diamonds in. She had to pay another couple of hundred dollars out of pocket because of Henne's lack of professionalism and quality. I personally will never go back to Henne for any repurposing needs. They did not make this process easy or fun in any way (which was supposed to be a nice surprise for my mother) nor did I feel like my valuable items were in safe hands. Pic 1: First pick up Pic 2: Second pick up after fix Pic 3: After my mom got it fixed by another jeweler

I recently had a group of rings resized. The workmanship was wonderful and quickly done. The owner…read morealso spent time with me to explain how to clean a vintage piece of jewelry. While they could have done the cleaning is was more effective for me to tackle once the owner took the time to explain how to accomplish the task. I highly recommend Sieger's Jewelers.

Great experience. My anniversary ring was damaged from an accident I was involved in. Much time was…read moretaken to discuss what could worked in order to restore to new as much as possible. Just over a week later I received a call ring was done. I was extremely satisfied and excited my ring looked fabulous. I highly recommend.

Needed a close by jeweler to repair my wedding rings and was glad to find Chapel Hills Jewelry on…read moreGoogle. Tina and Jack were super friendly and knowledgeable. They were able to determine that the prior jeweler who fixed my rings soldered an area with rhodium instead of platinum, and offered me solutions to have it fixed. I'm glad they were honest with me. I was able to have my wedding rings repaired in 2 weeks and they look perfect!

I'm not a diamond and gold jewelry kinda girl, so I typically have no reason to visit fancy jewelry…read morestores. However, a necklace of mine with sentimental value recently broke and I needed to get it fixed. Chapel Hills Jewelry seems like it's frequented by the highfalutin Fox Chapelites, as there are always expensive cars parked in their lot when I walk by. I felt a little intimidated schlepping to their shop in my yoga pants and hoodie, but darn it, I needed my necklace fixed, and this place is right by my house! However, I had nothing to feel intimidated about...they couldn't have been nicer! The folks I dealt with were helpful, kind, and didn't make me feel like I wasn't worth their time just because I wasn't there shopping for thousands of dollars worth of jewelry. They examined my necklace, said they could fix it within two weeks, and delivered as promised. My necklace was as good as new! And despite the fact that I spent a whopping $16 with them, they treated me as respectfully as I assume they treat those who are spending much more. I would definitely use them again for fixing my jewelry. And the next time I have a need to buy some fancypants bling, I'll be stopping by (probably in my yoga pants and hoodie again...but still).