Bronson Outpatient Surgery - Kalamazoo

(2 reviews)

1.4 mi

They have great doctors. Extremely knowledgable and helpful. Highly rated on other websites as…read moreindividual doctors. I highly recommend going to them. They work with most insurance companies too.

I have been going to Paragon Ophthalmology for a number of years. I have always been very happy…read morewith the treatment I have received from them. I recently had cataract surgery on both eyes (the Covid-19 pandemic was beginning to spread). Everything was closing, including the surgery center in Portage. I was the last patient for more than 2 months. That meant my second eye surgery was cancelled. However, I was able to contact them if I needed to and get answers to any questions during that time. Dr. Joseph Doe had done my husband's cataract surgery and he has been very happy with the results. When the surgery center reopened, I was contacted immediately for my second cataract surgery. I am now on my third day after surgery. I have been back to be checked to make sure everything is healing properly. I am THRILLED with my 20/20 vision! Only inexpensive reading glasses required! Dr. Joseph Doe is friendly, kind, and reassuring as is everyone in that office! I'm 79 years old. I have NEVER SEEN BETTER IN MY LIFE! I highly recommend these folks.

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Marc T Downing, MD

1.0

0.2 mi

Absolutely horrible surgeon. Nearly killed my niece and certainly would have if my sister hadn't…read moremoved her to another facility. Dr. Downing is ridiculously arrogant, dismissive and egomaniacal. He made HUGE surgical error, than refused to believe that he could have possibly done anything wrong. While my niece was slowly dying (three infected abscesses and fluid on the lungs) he accused her of "faking it, and having poor pain tolerance"!!! A fairly simple procedure (appendectomy) that should have taken a week to recover from turned into a AWFUL ten weeks of our family wondering if my niece was going to live or die, due to his MISERABLE and DISGRACEFUL medical care. Stay far FAR AWAY from this horrible man and from Bronson Hospital!!!!

Douglas J Raedy, DO

1.7

(6 reviews)

6.2 mi

STAY AWAY!!!!! Let's…read morehope Yelp doesn't delete bad reviews like Healthgrades(dot)com does. Verbatim of other message. He was a hurry and didn't address the main problems. He came in with someone else's hearing test results - PA brought him right one. And the report to my doctor? It definitely wasn't about me. Was that the other lady's well as it was loaded with inaccuracies about my health even answers to questions never asked. Got a survey about how the visit with Audiologist went. Didn't have one - Dr. Raedy said it wasn't necessary. I have way too many health issues and in the 25 years I've dealt with my health, this was the worst experience I have ever had with a doctor and I've had a few doozies over those years. Find someone else. Since the original post on Healthgrades on May 28 (since deleted but reposted today), no responses, my patient portal cancelled June 1, June 4 dropped by certified letter for verbal and/or "threating" behavior, (Shouldn't it be "threatening behavior"?) Yes, I wrote pretty anger message wanting an explanation never called the office. And no, it was not considered threatening by others who have read it, got a bill notification 6/2 that I can't get to because no patient portal. Meantime, still in pain, still have issues hearing, and still disgusted with this doctor and his office! After posting this, I called my insurance company. The code used for "diagnosis" was "benign neoplasm of bone and articular cartilage unspecific". Interesting since I went in to talk about hearing issues and he looked at my nose for about 5 seconds after I told him I had had surgery last year and what for (different ENT). Only said still had some deviated septum nothing more and looked ok. Again, wonder who's getting my diagnosis?

I visited this office, West Michigan Ear Nose and Throat, on 6/26/2018. I was given an…read moreappt/contract for 7/31/2018 for allergy testing. I waited patiently for five weeks. When I drove from Three Rivers to Portage, I found my appointment was canceled. I was told a letter had been sent to my out of state address, but I was staying locally. I was told they tried to phone me, but my phone has no missed calls noted. I asked why I wasn't emailed or texted. I was told that they didn't do that (this on line stuff is well over twenty years old now). And here is the real kicker. I am on the doctor's health portal which includes on line messaging for patients like me and where there was no notice from his office about the cancellation. Apparently this was all before my appointment, so it was not for a sickness or emergency. Not keeping a contract due to an emergency is acceptable. Not keeping a contract because the doctor found something better to do is not. The least he could have done is have a PA or other technician substitute to do the tests. This office failed in way too many ways to treat a patient as the client he is. I will not return to this business.

Kalamazoo Foot Surgery

3.3

(9 reviews)

0.5 mi

The doctors here are great, and the front desk staff is good…read more and dr Horton is a good dr

The doctors here are great, and the front desk staff is usually pretty rude. Jill (who was not…read morewearing a mask even though we are at high risk and there are signs on their own doors requiring them) was exceptionally rude. I was not 15 minutes early for the appointment because the trees block the sign for the building and it's really hard to see the building. It's on a one way street, so it's not as if you can easily turn around and go back, and I had to drive around the block to get in the driveway. The actual check-in took 2 min and then I had to wait another 10 minutes, so why the rush?

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Building sign

Bronson Orthopedics & Joint Specialists

0.1 mi

I had been long walking on a left knee that ached and hurt. My internist's office referred me to…read morethis group. I'm now three weeks past a left knee replacement and I have been completely satisfied with the services from this group, from the DO (VanHuysen) and the orthopedic surgeon (Roehr) to the nurses, the Physician Assistants, and the X ray technicians. All have been professional. I'm impressed by the quality of care and the attentiveness to my situation. And, best of all, my left knee no longer hurts at all. The previous review (from '13) blames the billing issues on the practice but I bet it is more about the hospital at large. I've noticed that when patients carry a balance (e.g., their insurances have paid the hospital but the patients haven't yet paid their portions) they are often asked if they want to "pre-pay" some amount on subsequent services. My portion of the bill after my insurance paid was $323 (not an unreasonable amount, I thought). Payment was due Sept. 9. I mailed my check to the hospital in mid August. But before the check cleared, I went to the Outpatient Lab for labwork. It was there I was asked at Registration if I wanted to "pre-pay." Of course not, I said. My insurance is awesome and I always pay my bills on time. I suppose it's a reminder that hospitals are a business and they need to pay their bills too. About the practice in question, I know that pre-authorization for services was successfully sought, I had in August received in the mail an Explanation of Benefits (EOB), and MyChart shows an itemized bill. I would have no reluctance recommending this practice (and, as it turns out, one of my friends who is marveling at my progress, decided to pull the trigger and get an appointment at the practice in early September to look at his wonky knee).

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Raghuram G. Elluru, MD, FACS

Great experience. Every doctor and nurse was very kind and treated my daughter as their own.read more

Exceptional Doctor, He was kind and compassionate through out the whole process. The staff went…read moreabove and beyond to help get my insurance to pay for my eye surgery. This office cares about people not just the money like I felt at some of the other plastic surgeon in town.

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Bernard A Roehr, MD, MHCDS

0.1 mi

I'm now more than one year past a left knee replacement and I have been completely satisfied with…read morethe services from this surgeon. I have run into doctors who are excellent technicians but are lousy at interacting with patients. (I call that the "Doctors who do best when the patient is unconscious" group.) I have run into doctors who are great at interacting with patients but are lousy technicians. Dr. Roehr has the both strengths: he is personable and explains things thoroughly, and he is an excellent technician. I've been impressed by the quality of care and the attentiveness to my situation. And, best of all, my left knee no longer hurts at all. I would have no reluctance recommending this surgeon. And, as it turns out, two of my friends, also with profoundly achy knees, marveling at my progress, decided to pull the trigger and get appointments with Dr. Roehr in the past 12 months. They have been thrilled with the results of their respective knee replacements as well.

Kalamazoo Ophthalmology PC

3.5

(8 reviews)

6.5 mi

Wasn't notified of upcoming appointment because they had the wrong number for us. Which pushed a…read moremuch needed appointment further back. Thought they would squeeze us in since it was their fault but they did not. Wait another month and goodbye! So disappointed!

Very Organized & Efficient. Dr. Higgens removed cataract's from both eyes 20 years ago. I return…read moreevery year for a check.

After with treatment back to normal.

Before inflamed and irritated

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Main desk.

Hiemstra Optical Co, Downtown Kalamazoo, MI

3.1

(9 reviews)

0.5 mi

Great people, staff always willing to help. Docs treat you nice and explain any thing you ask…read more I am hard on glasses and never a complaint when I bring my readers for a fix!

I got my glasses there today and am quite pleased with them. The customer service on the other…read morehand... I was coming back from Battle Creek VA after a visit with the optometrist there and decided to stop at the Hiemstra store in Kalamazoo on my way home. I ordered a pair of glasses with no issues, but I requested that their store send my glasses to the Paw Paw Hiemstra location as it is closer to where I live. I was assured they would do that. About a week later, I received a call from the Kalamazoo location letting me know they were in at their store. Again, I requested that they be sent to the Paw Paw location. A few days later the Paw Paw location let me know the glasses were in. The next morning I arrived at the Paw Paw location and checked in to get them and then was asked to take a seat...and there I sat forever. I watched as the store staff seemed to be channeling the DMV. They farted around, talked, drank coffee, and seemed to do everything but help customers waiting. There was one person on staff helping a customer, while the other two optical staff seemed to have more important things to do. They finally got around to me, and I got out of there, breathing a sigh of relief as one might after a visit to the DMV. Do better Hiemstra!

Window display. Love this!

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Bronson Outpatient Surgery - Kalamazoo - surgeons - Updated August 2026

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Ream Todd L MD

I have found Dr. Todd L. Ream, MD, to be an outstanding orthopedic surgeon. After suffering with…read moreprogressively worse knee pain, I did exhaustive online research and called his office. I was pleasantly surprised at how quickly I was able to schedule an appointment. After reviewing the diagnostic tests, examining my knee, reviewing my medical history, and interviewing me, Dr. Ream announced that I was a good candidate for partial instead of complete knee replacement. He explained that I had the choice of either and explained the benefits and disadvantages of each. I elected the partial knee procedure and Dr. Ream performed the surgery nearly a year ago. He and his staff thoroughly prepared me for the procedure, took appropriate precautions due to my existing heart conditions, explained well what I should expect after the surgery, and provided me with instructions for self-administered physical therapy. Dr. Ream is personable, competent, and willing to invest whatever time is necessary to answer any questions. His staff reflects the same characteristics. Almost a year after my surgery, I am pain-free, have full range of motion, and could not be more satisfied. For those persons in Southwest Michigan needing an outstanding orthopedic surgeon, I highly recommend Dr. Todd Ream.

Rehab Specialists

4.6

(9 reviews)

My wife and I have both been treated there and we were extremely impressed with the Therapists,…read moreespecially Rhane, Alicia, and Andy! We were much better with our arthritis and stiffness, and unfortunately I quit going, and am now in need of treatment with very sore and stiff ankles frequently with pain while walking. I just sent in a request for an appointment today, Friday, May 15, 2026 I now wish I continued to go on at least a maintenance schedule? Sincerely, Michael S. Vicksburg, Michigan

Best in town . Clean facility and latest equipment with great clinicians . Big facility with plenty…read moreof parking.

Stroupe James H DC

3.0

(2 reviews)

I've been seeing Dr. James, as we call him, for many years. I have been able to avoid surgeries…read moremultiple times due to his care. He's very knowledgeable of his practice and I've been able to call in emergency situations and have been able to get in quickly. The staff and other patients are lovely to sit and talk with while waiting for an appointment.

I have been in agony for 5+ wks since he did an alignment on me! I called his office back later…read morethat same day to tell them that he'd hurt me & was told to just 'ice it.' I've been to the ER twice,and the chiropractor I saw 5 days afterwards in hopes he could help me get some relief (and 6x since)told me that every other vertebrae was out of alignment from dr stroup! And I am still in unbelievable pain! I originally went to him only for muscle testing but he told me that he'd only do that if I had an alignment. That should have been a red flag! I wish I could go back & walked out at that point. I am seeing yet another dr in the am in hopes of finally getting some relief from this relentless pain! This is just wrong that any dr can do this kind of lasting damage to a patient!

Back To Health Chiropractic-Portage

(6 reviews)

I've been seeing Anna every month for a year now. She has a wonderful personality that makes you…read morelook forward to going in. It's been amazing in helping my TMJ and movement in general. The staff are amazing and are just a text away if I need to reschedule my appointment. I can't recommend them enough.

My bad back lead me to seek help from BHC. Both Dr Anna and Dr Mike are very knowledgeable and…read morededicated on what they do. After my insurance coverage ended, II decided to be get my adjustment every other week for maintenance. Best of all this facility works with my schedule.

Oaklawn Express Care

3.0

(2 reviews)

I don't usually leave reviews, but my experience at Oak Lawn Express Care was honestly really…read moreuncomfortable and concerning. When I arrived, I was the only patient there, yet everything still felt extremely disorganized and slow. What stood out the most was how confusing the check-in process was. The front desk staff asked me to spell very simple words (like "circle"), and there seemed to be a lot of confusion over basic information. It made the whole interaction feel awkward and unprofessional, and it actually heightened my anxiety to the point where I started stuttering while trying to answer questions. When I was finally seen, the experience didn't improve much. The nurse practitioner seemed genuinely confused about my medication allergies. Even after I clearly explained my reactions and history, she still appeared unsure and kind of just blanked out instead of addressing it confidently. That was honestly the most concerning part, because I didn't feel safe or reassured discussing my health. Overall, the experience felt disorganized, uncomfortable, and lacking in clear communication. I understand that mistakes happen, but in a healthcare setting, especially when discussing allergies and medical history, there needs to be more confidence, clarity, and professionalism. I left feeling more anxious than when I walked in, which shouldn't be the case after a medical visit.

My husband was very impressed with his care from beginning to end…read more His wait time was 5 minutes and he was seen by Dr. Jeff Lee who was professional and quickly diagnosed his condition. Prescription was waiting for him when he went to the pharmacy.

Wellspring

4.3

(4 reviews)

What an incredible doctor's office! This staff SHINES with the love of Jesus, caring deeply for…read moretheir patients as if they were family. Every person I interacted with was so loving and smiley. My wife and I have both gone here now, both for regular checkups and orthopedic needs. Dr. Curtis and his team have something special going on here.

I went to this doctor for an issue with rapid weight gain after surgery. For some reason they never…read morethought to check my blood sugar/a1c which turns out to be high. I'm finding this out 3 years after the surgery and 3 years of complications of high blood sugar. The only thing they checked was my thyroid. This is the kind of place where you have to request what you need and it takes multiple appointments to accomplish anything with your health. They won't run the necessary testing. You have to be your own advocate. They just want you to keep coming back to pay. I also scheduled a yearly check up because I know that I get one free each year and they didn't even enter it as a yearly check up so I was forced to pay for the appointment out of pocket. They also charged it as an initial appointment when I've been going there for more than 3 years.

Southern Michigan Pain Consultants

3.4

(8 reviews)

Dr Wild and his staff have been wonderful! I needed back…read moreinjections and eventually ablation. They all have been very kind and reassuring. The process has gone smoothly and I am very thankful for Dr Wild and his staff!

Great staff. I feel very comfortable there. When it comes to pain management, I absolutely…read more recommend this place.

West Michigan Endodontics

4.2

(5 reviews)

I didn't know quite what to expect, but this office far exceeded any expectations I could have set…read more From the warm décor, and pleasant staff to the bed bath and beyond soap in the bathroom I felt that every detail was exacting. When the environment is well done, and the attention to detail is clear, my fears were gone. I knew that this was a place where people knew what they were doing. The soft music, the headsets that were programmed to my own liking, the smiling and soft spoken knowledgeable staff put me at ease and kept me at ease. I was numbed quite well (I didn't feel a thing) and was treated like first class! The Assistant Jo and Dr. Thomas were amazing and addressed any concerns that I may have quickly and expertly. Again I highly recommend this office for any endodontic needs!

I had an excellent experience. THE STAFF WAS SO FRIENDLY AND HELPFUL. They let me know step by step…read morethe procedure i was recieving and made it painless. I appreciate being informecd before having a proceedure done, i definately recomened them. THank you Brenda and Dr. McLaughlin.

Bronson Primary Care Partners - East Centre Ave