This place had the glass I needed in stock, which helped me get the repair completed without having…read moreto wait. However, the overall experience was more time-consuming than expected. I had to travel to their location and then wait while other vehicles were being repaired before my repair could be completed. The installation itself was decent, but I was disappointed with the cleanup. There was still broken glass left behind, which should have been addressed before the vehicle was returned. I was also surprised to learn that they do not accept card payments. Since this was not communicated in advance, I had to walk and find an ATM to pay.

Yes, I agree with the other reviews quick and easy, right, and I will even admit they saved me…read moreabout 300$, but upon changing my windshield they broke my rear view mirror which cost about 100$ and the side pillar molding next to the windshield and which is about 300$ for the pair so all in all yea they changed my windshield pretty fast.

On 5/23/26 our RT RR electric Window (2021 CIVIC EX) shattered mysteriously. Called MATA's. Michael…read moreresponded right away. He first checked that they had (or could get) the glass needed. Then we made appointment for Monday AM. Called Monday, he said come right in (Bronx location). Within 1 hour all work completed well. A very reasonable price.

When my windshield shattered, I called Mata Glass Repair--and from the very start, they impressed…read moreme. They were courteous and professional on the phone, clearly experts in their field. The technician arrived quickly and completed the job in under an hour. His skill was evident: there wasn't a scratch or smudge anywhere. The new windshield looked flawless. Every part of the repair process was handled thoughtfully: phone support was friendly, the on-site work was efficient, and they even cleaned up afterward. They explained each step, making me feel well-informed and confident the whole time. I'm thoroughly impressed and will absolutely recommend Mata Glass Repair to friends and family. If you want fast, expert, and reliable windshield service, these are the folks to call. KHADIDJA Jabbi

Ian is very knowledgeable about auto glass and the fact that he fully explains everything is…read moreeducationally refreshing. I had a crack that happened and spread Saturday afternoon and by Sunday it was fixed very well by Ian. He told me that due to the climate and moisture it wouldn't be a perfect job and that makes sense as it was snowing with cold temps. He was very responsive via phone and on a Sunday helped to schedule me in and have it taken care of. I had most places that would push me out a couple of days and maybe have me get a new windshield. The crack was bullseye crack a little smaller than a dime and spread about 8 inches. The quoted price was very fair and much less than the big shops. All in all I have a new expert for any auto glass issues. Gotta love Yelp! P.S. to the one person, Vic R. who gave him one star, that review should be removed as it's not right just because Ian told him the truth. Come on Yelp!

Ian is super nice, honest and professional. He did a terrific fix of my windshield crack -- it's…read moreamazing that I really can't see any blemish after his work. Highly recommend!

Asian Female Driver. Know car repairs as much as fixing well, everything else. Like most people…read morein an unfamiliar area, I am always nervous about trying an auto shop for the first time. My car window was completed shattered by a thief in my neighborhood (Mayor Blasio, you should be ashamed to tell twitter about reduced crime rates). I called almost a dozen shops; Jim answered the phone with a price and told me that the repair could be done on the same day. When I arrived, I noted that the shops are manned by group of seasoned staff who talked straight. The waiting room was spacious and the staff who installed the window cleaned the window (wiped the edges several times) before fitting the glass into a space holder (a rubber frame) then putting the whole set back on to my car. The whole process took approximately 40 min. which is exact what I expected (when in double, google it). I paid what I was quoted over the phone. One day after the repair, I received a follow up text from the store just to make sure that everything is fine. It is a very nice touch in customer service, reflecting the pride and honor of the owner as well as management. As I drove away, another customer who had the same window problem came. I hope those who read this review would never ever need to replace his or her car windows due to theft or accident. If you ever do, I recommend this auto shop.

that is a piece of shit. They stole $4000 of my money and never fixed my 2017 Dodge They gave me…read moreevery excuse in the world and they took two months for my car and nothing was ever fixed. The name is Nelson and he sucks and so does his I will never go back there again after losing almost $4000.

First, let me state my car was vandalized. Front passenger window broken. Insurance would cover the…read moredamage. Stressed out over the situation. Being told by several auto glass shop, no appointment, don't have the glass. It was great to learn Master Auto Glass had the glass, worked with my insurance and, " come in by 4pm, we can it fix the window." Was music to my stressed out ears. Job done well, professional and this customer felt safe. A dash cam was installed on my car and the price was well within my budget. Big ups to Master Auto Glass.

I came here because of my insurance. My passenger side glass was broken by someone and so I got…read morethere 10.30 am they put a glass and it was the wrong one then they order another one and by now it's 2 pm I was waiting patiently as I'm pulling out of the place my glass was about a finger open meaning my glass was window was the generic brand I told the guy why would you let me leave like this horrible wow I was order the expensive one idc insurance pays for it like wow I couldn't believe my eyes . I told the guy this is unacceptable. Had to wait 4 days on top of that it was raining a lot . Don't recommend this place horrible service and poor attitude. Never once I told that I needed another glass .

Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

"Safelite Repair, Safelite Replace", was the jingle that popped into my head when a pebble rocketed…read moreoff of the back tire of the car in front of us and chipped our windshield. The damage was minuscule, with a few teeny cracks, but enough where repairs were necessary. In comes Safelite AutoGlass. After confirming with our insurance that we were fully covered, they advised we had the option to go directly to Safelite's office or have a mobile unit come directly to us. I took the earliest availability which brought me to their facility. The process was an easy one. I entered at 8:50a.m. receiving pleasant greetings from the staff for my 9:00a.m. appointment. There's a decent sized, visibly clean waiting area but I chose to walk around outside as the weather was beautiful. The wait was short as I was back in my car by 9:30a.m. with a fully repaired windshield with no signs of damage. The service tech who assisted me, Alan, was a pro. He explained that there's a 15% chance of the crack not adhering to the repair, but based on Alan's exceptional work it's clear we fall in the 85th percentile. Safelite AutoGlass and their staff clearly lived up to their jingle.

Stay as far away as possible, unless you like to deal with a company with non communication skills,…read morethey are late completing on the scheduled time, NO ONE picks up the phone. Installed Aftermarket glass which malfunctioned the cars computer system. Need to replace the newly installed aftermarket windshield and made us wait more then two weeks for a factory glass. second replacement scheduled for 9AM this morning we arrived to pick up at 130PM and still not finished, and said when we finish it will be ready. HORRIBLE.

Went on a recommendation and I was not disappointed. Arríbese and was taken care of quickly. Their…read moreprice were 55% less than Safelite and the job was professionally done. I was very happy with the outcome.

Living in an outer borough allows me to enjoy the thrill of driving (and the sorrows of paying for…read more insurance, gas, parking and maintenance). After experiencing a recent break in (audio head unit + HVAC system theft), I was distraught. First, it was going to cost me money to repair and second, I did not know jack squat about where to go. Because of visible exterior damage, I assumed I needed to seek a body shop. I went to one and someone quoted me at $400 just for the labor. Eek. I tried another. I got a referral from Domenic of Frank & Son Autobody (http://www.yelp.com/biz/frank-and-son-autobody-bronx) and headed to Zerega Avenue. Because Yelp is not strong outside of restaurants reviews, I decided to take a chance and try this referral. Located on the corner of Gleason and Zerega, I parked in front and asked for a quote. Godfrey, a diminutive old man came out, and quickly determined what I needed (he called the dealership and took down estimates for the parts); he wrote the numbers on his hand (I thought it was funny). The total cost was a fraction of the other quotes. I put down a 25% deposit and returned the following weekend to get the work done. Mike (his son) took care of the work (replaced the run channel, shaped the window frame and attached the window sash) within an hour. This family operated business has been running for about 20 years. It is a small shop but the staff is friendly and my experience was positive. I hope that I don't experience something like this (some @$$hole breaking into my car) again, but if I need glass or upholstery repair for my ride, I'm coming back here. IFHTP 1