First, being in a new area, not knowing who to trust who is going to scam you or give you hard…read moretime. I took a leap of faith calling Inwood Arch Automotive. Faith of a mustard seed. My car needed an immediate fix due to a faulty battery. They could tell I was nervous and in a state of panic but they took great care of me. I felt like I knew them for a while. I wasn't given some bull shit sales pitch I was given an authentic experience. They listened to me and addressed my issue without conflict and were so helpful. The value I paid was amazing. For the communication, help, diagnostic, they took care of me! They eased my stress solved my issue and just were transparent. Thank you inwood Arc Automotive. I will be back for all servicing needs.

I had a terrible experience here and would not recommend this shop to anyone. They advertise…read morethemselves as a "complete foreign & domestic repair shop," but when I asked about an engine replacement, the mechanic said they don't do that at this location. Fine--that's their choice. I already have a better shop and is replacing my engine they maybe thought I was broke or who knows but anyway way the real issue is that after leaving my car, several of my personal belongings disappeared. Guest what they did, they left my car in the street for a few days without any consent or like if my money isn't worth anything. I lost two toolboxes worth over $500, Ray-Ban sunglasses ($200), my EZ Pass, charging cables/adapters, perfume, clothes from my backpack, also a head unit that was in green box and more. On top of that, I paid their diagnostic fee (which I don't mind since that's part of their job), but when it comes to my missing belongings, I'm the one who takes the loss. It's been 3 days and I still haven't gotten a single answer or resolution from the shop. Items don't just vanish into thin air. The worst part is the complete lack of responsibility or concern from their side. The reviews may make this place look like a trustworthy shop and that's the reason I came here for, but my experience was the opposite. Be very careful leaving your car or belongings here, because once something goes missing, you're on your own.

Let me start off I've had 5 different cars repaired he over the years so never had a problem…read more I dropped off my truck from get hit while parked , I asked for a price to pull out two dents which I already had a price from someone else for $125. I called the first time because nobody called me back and was told they are waiting on a guy for price, then I call a second time and was told don't worry about they have it covered. Today I go and pick up my truck and I go upstairs and paid $500 deductible and they tell go pick up your truck downstair, then 10 minutes later let they tell me come back up you have to pay $ 300 more. this isn't how you do business they have lost a great customer over $300

I'm really abnormally obsessed with my Challenger, even my wife's jealous lol I can't think of any…read moreplace I feel more relaxed leaving my side piece!Always turns out mint and finished when u 1st ask,and definitely fair priced ,oh huge shout out to Felix the cat and all the boys that make it happen in the shop,thanks again for the top notch work

I guess if you're not doing big money jobs, you're low priority. Came in here to do a simple…read morebattery replacement. Let me just say that I've been coming here for YEARS and have spent thousands since I had another car that I serviced. It's been convenient and most of the mechanics are friendly and knowledgeable. Today, I had a different experience. First off, the guy at the front (I won't say any names) is rude. It takes nothing to say hello back to someone who came in and said hello. Anyway, came in to do a battery replacement. Everything was done and as I was walking to the office, I see my car....left UNATTENDED WITH THE HOOD UP and my car still running for several minutes. He just left it there like that. I walked to the office (hood was still up). Stood there waiting to get my bill and keys (hood still up) Mind you...it's a rainy day. This kid was negligent with my property. I don't know if me being a woman alone made that acceptable but it's not. Big or small job, it's business and you treat everyone's property and them with respect. Then after seeing my car left on with the hood up, I make them aware of it and then I paid and left. As I was driving, my USB/anti theft system was not working. Screen blank. Not only was he negligent with my property....he didn't finish the job. You have to reboot the anti theft system for that and the USB/screen controls to work. I was more than willing to tip the guy since I know they don't make much on batteries but after that experience, no. You don't just put a battery in...you need to reboot the system. Today was EXTREMELY disappointing and needless to say, I will go elsewhere from now on. Maybe give JJ a bit more training.

Called a few minutes in advance to schedule an oil change. Treated with respect and attended to…read moreimmediately. I told them my brakes might need replacement and they offered to check. They told me 'Brakes are fine' when 9/10 places would've suggested replacing them regardless of need. I've always said that an auto repair shop can crush the competition just by being honest and hopefully Hughes is showing how it's done!

My car is a low rider so I went in for undercarriage damage after deterioration from this last…read morewinter's blizzard. I also had a nail in the my tire that needed a plug so I called ahead of time with questions about the parts I bought then showed up in person, days later. Apryl was so kind and welcoming, I loved the office and the family photos on the wall. The shop is calm and quiet. Anyone I spoke to was warm and in good spirits and that insures my loyalty, I rather give my money to these guys than the sub-par chain shops.

Complete bullshit, took my car there for coolant issue and they quoted me over 500 to replace the…read morewhole reservoir, and a bunch of other things came up to over a thousand. Turns out i just needed a new cap for the coolant reservoir, and a slight tightening.

I brought my own complete exhaust along with four (4) oxygen sensors for them to install ($550.00)…read more And most importantly, I passed my inspection! Extremely professional, friendly and reasonable prices. An asset to Yelp and its community. Highly recommend. Thank you Jose and staff A+++

These guys are dumb little dudes. Drove almost 2hrs to have an exhaust put on because I read the…read morereviews on how excellent their services are and these amateurs told me the exhaust I have doesn't fit my car. Totally blew my mind! I'm a car guy I know it fits. Drove back home so confused, went to the nearest Meineke muffler shop and they installed it. 1000% don't recommend this place.

First time customer. Didn't have to wait, the service was quick and the wait time minimal. They ran…read morea diagnostic test on the car and gave me a report of their findings. The guys are great and work as a team. Will visit again.

Always come here for oil change! Amazing staff and services!! Buy it in groupon or go to website…read morefor discounts! Location: it is located in Borston Rd. The store is located on a corner so you won't missed it, you don't have to get out of your car when the service is being done. Employee: All of the staffs are amazing. They explains well everything and also really do a good at their job. Service: It's been years I always do my oil change here and the service is phenomenal. Very detailed at their service and very fast! Will do all my future oil change here.

Great honest mechanics and overall good people. I've been going there for years and never had a…read morecomplaint.

Great place to get your car inspected! Give them a call first, they will say come on down. Located…read moreon the corner of 149th. I use them every year! $37.00 cash only 1-2-3 Eddie Rose