I can't say enough wonderful things about Roxanne and Paul Bailey. Their home is very welcoming. My…read moremom lived there until her passing this past June. She was always taken care of with patience and love. The meals are home made although they do get some treats for meals too from different restaurants once in a while. Roxanne and Paul are very loving people and their priority is to make sure their "family" (clients) are comfortable and taken care of 24hours a day! I would highly recommend Bailey's Group Home!

Roxanne and Paul are so supportive of both the clients in their care and the family members. The…read moreatmosphere is one of community and fun and there is always someone to visit with. We will never forget how wonderful they treated our mom.

I am beyond upset and honestly appalled by what happened with Infinity Hospice…read more The nurses who came out were compassionate and professional--but the care coordinator completely failed us, and the consequences have been devastating. I originally reached out because we believed my husband was coming home to pass. Then everything changed--he had surgery, and it saved his life. I immediately informed the Infinity representative that he would now be discharged home with Home Health through the hospital. He told me, verbatim, "We do the same care as home health. We actually compete with the insurance companies and hospitals," and went on to assure me that my husband would actually receive more attentive care through their services. In that moment, it sounded like the best possible option. It was not. Because of that guidance, my husband was discharged on a Friday night under hospice care--completely inappropriate for his condition. When the nurses arrived, they began discussing comfort measures and medications to keep him "comfortable," and that's when it hit me something was very wrong. Having cared for my own parents at end of life, I knew this was not what he needed. I was then told I had been "misinformed." What followed was nothing short of a nightmare. For the entire weekend, we had: No support for his newly placed GI tube No instructions on how to avoid complications with the PEG or to even care for the point of insertion No chance of even getting an order for the formula needed to for nutritional needs (and remember he came home a day after surgery). Ensure was not going to cut it No medical guidance since the hospital thought he was going home on hospice I had to resort to searching online just to figure out how to properly clean the tube and discovered no peroxide or alcohol for cleaning. The hospital could not intervene because hospice had already taken over. I reached the Infinity representative the following day (he did not even bother to call me since the incident discovery), hen finally called back late in the afternoon and apologized for the "miscommunication" and claimed he was trying to fix the discharge orders. Then he disappeared. No follow-up. No accountability. Nothing. I had to text him, once again, to express my disappointment. He sent a text apologizing. (thanks) Because of this, we had no choice but to take my husband back to the ER just to get him re-admitted--so he could be discharged properly with the care he should have had all along. The damage is done. My husband is now significantly weaker. What should have been a recovery period turned into unnecessary suffering, confusion, and decline. I did everything I could in the meantime--ensuring he had nutrition as best as possible--but it was not enough without proper nutrition from the formula mix he would have had (prescription - not over the county). And the most heartbreaking part? We may now actually need hospice...because of what this "miscommunication" caused. This was not a small mistake. This was a catastrophic failure in guidance and responsibility. The emotional toll, physical decline, and chaos this created for our family is beyond words. Completely unacceptable.

My mom has been on hospice since September. I will do an updated review once I have experienced all…read morethe services. Lauren, who was the one to sign her up, was friendly and resourceful. I am hoping to see more of this, in staff. Kim, mom's nurse, has been a good support system. Probably key in this situation . Monique, mom's CNA, has been helpful and a bright spot, twice a week! The We Honor program had a wonderful ceremony celebrating my late dad's military service and my mom as a navy spouse! I am still waiting to know about respite care, companionship for mom, and spiritual care. My mom's faith is very important to her and I have asked 3 times, for someone to talk with her. Our family never visits my mom, so I was hoping hospice could provide that. The social worker did recommend grief counseling, after I asked, but I am still seeking more for my mom. Like I said, I will update once I experience more. So far, some questions have been answered and problems solved. Kim, the nurse, has been a big help and information and supplies needed.

Do NOT send your family here. If I could give negative stars, I would. They neglect their patients…read more They do not ask who you are when visiting. They just want a room number and they'll let you in. They had ONE nurse assigned to an entire area. She went on lunch when my grandma nearly choked to death and the other staff simply said "I'm not qualified to help with that". She was bed ridden and could not move at all. They refused to clean her when she went to the bathroom and ignored her when she wrote help on paper over and over again. She was old but mentally clear and they constantly assumed she was senile, talking down to her like a child. Another patient down the hall was crying and screaming for help and no one came for almost 30 mins, even after we tried to chase down the nurse. The staff is rude and claims that they can't help with things even though it's literally their job. We ended up having to call an ambulance to take her to the hospital just to get her out of this place. Hospital found out that she got pneumonia from their neglect. She passed away a few days later. I regret sending her here.

Stability for its workers! When you work people 8 days in a row it is too much. The vice…read morepresident needs to not be so full of herself! Showing favoritism is rude and childish

I am reviewing this facility based on my interviews with management in late 2023. I met with Carla…read moreLevingston in person and she was able to give me an approximate level of care cost in addition to the monthly fee. She was totally honest about the coming rate increases. She answered my questions completely. The rooms here are private rooms each with private bathrooms. There is room for larger beds if a couple wants to move in together or 2 twin beds and chairs and dresser etc. Each resident brings their own furniture, TV etc. This facility now offers one "house" with independent living. This facility is VERY DIFFERENT from other larger assisted living homes. It is more like a group of individual group homes. Each residence has a group of caregivers. NOTE: The 2nd person fee on price sheet is applied when a second person lives full time in the same room but does not need assisted living. What totally attracted me to Park Place was that they would allow me to sleep over without charge and pay $5 for a meal if I wanted. This was very attractive to me. I was ready to move my husband here because of that ability. The only reason I did not move him here was because it was 15-20 minutes away from my home and I found a small group home 1.4 miles away that also allows me to sleep over if I want. I highly recommend Park Place to anyone considering a care facility for a loved one. It's beautiful and the manager Carla is very helpful. If you find this review helpful PLEASE VOTE!

During this challenging period, as my family made the difficult decision to arrange hospice care…read morefor my 80-year-old mother, we expected support services to alleviate the stress inherent to the situation. Unfortunately, our experience with Gentiva has been anything but reassuring, marked by chaos and unmet promises. It appears that their status as a large provider has led to complacency, assuming they can operate without accountability, or perhaps they are experiencing significant internal upheaval, as indicated by the frequent turnover of personnel. Here are a few specific issues we've encountered: Firstly, our dealings with Gentiva have been characterized by a lack of organization that we've found to be overwhelming. We often receive notifications from their staff about their impending visits with barely an hour's notice, which leaves us in a constant state of uncertainty regarding when to expect them. This unpredictability in scheduling has been a major inconvenience for us. Secondly, there's been an issue with the delivery of redundant medical equipment. Even though we already had a necessary concentrator and oxygen tanks, additional, unnecessary equipment was delivered. A representative from Gentiva assured us that the superfluous equipment would be collected and returned, yet this has not been resolved, causing confusion and concern over potential additional charges. Lastly, medications were ordered for us from a pharmacy that was neither convenient nor our choice without considering our preferences. This decision has complicated our situation further by adding an unnecessary layer of difficulty to managing our logistics. There is more that we could share, but suffice it to say, this has been a real disappointment. We switched to Eden Hospice, which affirmed that service levels can be great -- it has been a day and night difference. See our separate review of Eden Hospice, which we highly recommend.

After 3 hospitalizations over the course of a couple of months, we decided to arrange in home…read morehospice for my 90-year-old father. We chose Gentiva and were so glad we did. My father was cared for by such an amazing team at Gentiva over the course of his last month on Earth. We chose Gentiva because my brother knew their business development person, AJ who was so responsive pulling the team together whenever we had any questions. My interactions were primarily with Kyndra, our assigned nurse, who was so kind and responsive. And Darcy, the night nurse, came within 30 minutes of our call the morning he died. Having her there with us - quarterbacking our family - administering medications, suggesting we play his favorite music, tending to him, and telling us what was happening so we could all be in the room when he took his last breath - was such a gift. We are so grateful for the kind and compassionate services of Gentiva and would recommend them to anyone needing hospice care for their loved one.

Anna and her team are uh-MAZING! Knowing what I know now, I can't imagine taking care of my mom in…read moreher final days, all on our own. I kept thinking "We've got this. We don't need help." Let me tell you, we didn't have it and we absolutely needed help. The care they provided gave us the opportunity to just be with my mom. No need to worry about medication and other things. Also, as the time ticked down, they were able to recognize and explain what was happening, so nothing was a surprise. It was such a great comfort to have Anna with us when my mom actually passed (and my mom's name is Anna ... kind of a sign!). Please do yourself and your loved one the favor of having Anna and her team there with you. I promise you won't regret it.

Fabulous interaction with them. Professional and to the point. Did not end up needing there…read moreservices but will absolutely call them if we do. I couldn't have been more impressed

Compassion Care Hospice of Northern Nevada truly lives up to its name…read more They provided incredible support and kindness while helping care for my mother in her final days. Every member of the team was compassionate, professional, and attentive--not just to my mom's needs, but to our whole family. They made an incredibly difficult time a little easier with their empathy, patience, and expertise. I am deeply grateful for their guidance and care. I highly recommend Compassion Care Hospice to anyone looking for a team that truly treats your loved ones with dignity and love.

The wonderful nurses and staff at CompassionCare is caring and skilled. The CNA (Mia); the nurse…read more(Kelly) and the Director Amanda) are over the top for care; keeping us supplied; making sure we have medication and "Mom" is clean and cared for. Kelly even called the pharmacy for me when I had an issue and resolved it for me. Amanda always responds and has resolutions. Lovely organization in a family's time of need. Would recommend them to everyone.

My father was at Corinthian Place South for hospice care in September of 2024. Mylene, William,…read moreLeia and the rest of the staff at Corinthian Place were amazing. They were kind, compassionate, and provided some of the best care I have seen. The facilities were immaculately clean, the food was great, with quiet hours at night so my dad could get sleep. I have seen several different facilities like this and Corinthian Place was the best by far. My dad was kept clean and comfortable and the staff really did their best treating him like a family member.

My family was so glad to have found Mylene and the Corinthian Place South location. My dad was…read morethere the last few weeks of his life, and I know he felt very loved by the staff. Sadly, he was there during the Covid pandemic when all homes had to take extra precautions to protect their patients, this meant we couldn't really visit in person. Mylene, Dione, Raysa and Mark were great though. Dione made sure that my dad could visit via facetime which was awesome. I know he felt very loved there. I believe the staff truly care about their clients.