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    Brookings Dental Arts

    2.0 (9 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Brookings Dental Arts

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Brookings Dental Arts Photos

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    4 years ago

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    7 years ago

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    9 years ago

    piss poor billing department and over priced.

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    Brookings Dental Group

    Brookings Dental Group

    2.2(11 reviews)
    25.8 mi

    I just wouldn't if I were you…read more I went here for about a year. Twice I had a series of very expensive dental appointments for which I paid out of pocket and then had tremendous difficulty getting reimbursed. The pattern was the same both times. I would receive notice from my insurance company that a claim had been paid. Then, allowing for time for the check to arrive in the mail, I would inquire about reimbursement. I was told it had not arrived. So I would inquire again the following week or two and so on until 4-6 weeks had elapsed. I would check periodically with the insurance company to make sure I was understanding correctly. This discrepancy in the facts represented by the insurance company versus their records generated no curiosity whatsoever in the accounting staff (Heidi.) I didn't seem to be able to speak directly to her as she always seemed to be unavailable when I asked. At one point I asked for a 3-way conversation between myself, the office staff and the insurance company. This seemed like the obvious, logical and perhaps only way to resolve the conundrum. But I was told, "We don't do that." From the perspective of a patient who has charged over $5000 on a credit card for dental care, has a payment coming due, the reimbursement seems to be in permanent limbo and there is no apparent effort being made to resolve the matter. The situation and attitude seemed to me to be that they didn't care that I was caught in the middle of a situation where the facts are in dispute and that I'll get a check when they're good and ready. I was just supposed to take their word for it in spite of repeated evidence to the contrary. I was not allowed to speak to the decision-makers directly. The poor receptionist had to bear the brunt of it all and she got quite upset, complaining until I was banned from the office. This though I never raised my voice or insulted anyone. I'm not sure how long it is ethical or legal to hold onto someone's money in such situations. Go to a dentist where they bill the insurance companies directly. This office is way out of touch with their patients if they think they all have the luxury of waiting who-knows-how-long to be reimbursed. They don't want anyone to be angry or upset in their office, yet they fail to perceive how their incompetence and obfuscation is the source of the trouble. Anyway, if someone is angry about how they are being treated, wouldn't you want to know and know why? Not these folks, apparently. They look at this situation as "I'm glad that angry guy is not coming back to our office" instead of "too bad we dropped the ball on reimbursements and needlessly alienated a patient." Not worth dealing with them.

    I found the dentist to be unfriendly and NOT kind at all. I expressed my concern about the staff…read morenot wearing their masks and NOT being vaccinated. It's clear that the dentist is NOT concerned about anyone but himself. I will look to some other provider for the service that was not found at Dr. Harbolt's office.

    Soder David, DDS - My Guatemala mission trip

    Soder David, DDS

    5.0(2 reviews)
    76.5 mi

    Dr. Soder is tops! He is very professional, caring and does excellent work. His entire staff is…read moregreat also. I've been a patient of his for years; and I credit him for having the healthy mouth that I have today.

    Great job of preserving my teeth battling some 20 years battling Periodontal gum disease…read more I now live in San Marcos de Tarazu Costa Rica. Ironically I now have great dental coverage. I got rid of my Medicare B which cost $318 a month for supposedly 80% coverage. I replaced it with 100% coverage including dental for both my wife and self costing $60 a month. That alone pays the $220 rent on my two bedroom/two bath house, plus the utilities. Then both my wife's older sister and her husband are physicians living 600 meters away, an aunt is an orthodontist living less than a kilometer away. Gee how my life changed. beyond that my wife's nephew is head of security at the airport, an uncle is governor of the province. Something I do find confusing is after a total of some 25 years fighting periodontal disease and cleaning 3 times yearly, the condition had finally shown some slight improvement on my last visit with Dr Soder. And since moving here it has corrected itself entirely. I had high blood pressure, tachycardia and depression in the US. All those are now gone. I had broken a knee cap at age 15 and prior to leaving the US used to limp up hill from the mail box. That too is gone. My BP is now 104/55, resting pulse 56. I work out at the gym 2 hours a day and bench press 110 kilos (242 pounds) for sets of 10 repetitions, in spite of carrying two AK-47 bullets in my torso for the past 49 years, plus a load of surgical hardware in my arm , the result of 8 bone surgeries for 45 years. I take no medications of any kind.Maybe not so much a miracle than simply being far away from VA Miscare. The changes began even before leaving the US when I quit treatment and medications from the Roseburg VA. I would really like to identify just why all my previous health problems corrected. My diet has definitely changed. I eat much like people here, fresh items grown without chemicals.and not processed. Perhaps just the freedom and happiness I now have. By 2010 relatives and friends in the US had died. So it was time to move on and as I did, acquire a new family. My wife is a professor of language at University of Costa Rica (Spanish, English, Portuguese, German and French) So, Dr Soder with a bit of showing for the gratitude over the years, you can expect to see a bag of coffee to arrive from Costa Rica. And I understand Starbucks is using an inferior coffee from here as the highest priced on their menu. The brand is Dota but for export most frequently labeled as Britt. Absolutely no one practicing dental procedures is more caring than Dr Soder. And he works with patients to give proper treatment with affordability.

    Brookings Dental Arts - generaldentistry - Updated September 2026

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