I absolutely love Preppy Pet. I have been bringing my dogs there for years, and have never had an…read moreissue. I trust them to take care of my pups and treat them right. You can't go wrong with Preppy Pet! They are an A+ establishment

As someone who may be a bit overbearing about the care of her dogs, it was a relief to find Preppy…read morePet daycare and boarding. I have two medium sized dogs and one is a crazy 1 year old lab. My primary concern when I board my dogs is that they are not in a cage for the entire day and get plenty of playtime with other dogs in a large area. Preppy Pet ensures that your dog is supervised and gets as much playtime and exercise as they need. They have a good sized outdoor play area as well as a large indoor play area for inclement weather. The staff is very friendly, listens to your concerns about your pet, and cares about the well-being of the dogs that are in their care. The prices are exremely fair and will not make you go broke if you need to board your dog over a weekend. I feel great in knowing that I never have to go anywhere else for a kennel. The staff make me confident that my dogs are in good hands when I cannot be with them. I highly recommend this kennel and daycare!

We adopted 3 stray dogs from a high kill, county shelter in South Carolina. All 3 dogs never lived…read morein a home before and we needed help with training. We have been getting all three of our dogs trained by Sean and he has worked wonders for us. We have been working with Balance Your Bully K9 Training for over 3 months now and they are different dogs. They are obedient and much calmer. My wife and I attend all training sessions together and have not witnessed any "abusive" training methods. I am a retired law enforcement officer and my wife is a psychologist and we highly recommend Balance Your Bully K9 Training.

The decision to put our beloved lab Lily down was extremely difficult. She was ours for 14…read morewonderful years. When the time came we knew we wanted Lily euthanized at home. We called on an angel by the name of Dr. Mike. She was so calming and empathetic she made this devastating final journey so peaceful. Our Lily passed with love and dignity. Dr. Mike is truly an angel.

When our 19 year old cat was sick and close to dying, we thought it would be best for her to bring…read moreher life to an early end. We contacted Dr Mike who came to the house and handled our request with compassion, gentleness, and efficiency. As you might expect, we were in pieces at the prospect of having to bring Moxie's life to an early end, Dr Mike made it easy to bear.

I learned about this shelter during our recent online search for a kitten, we were approved to…read moreadopt and made an appointment right away. I was concerned after reading the reviews, but our experience was very different as much has changed for the better. Priscilla informed us the day of the appointment that there were some health issues with the kitten we wanted. She explained the issues in detail on our arrival and what the timeline would be for adoption after the kitten got the vet care it needed. The facility was clean, roomy, and bright. Cats are kept in separate cages (other than kittens from the same litter) and the cages were immaculate with beds, hammocks, litter, fresh water, plenty of food, and toys. We were asked to follow sanitizing protocols between handling any cat. There was a room log for health/behavior notes as well as cage logs, the latter noting daily biological functions (yup, they track it all!). We read in the logs that the health issues for the kitten we wanted had developed the morning of our appointment and she had already been treated by a vet before our evening visit. After a lot of thought about the timeline for the kitten, we returned two days later to instead adopt a perfect 1 year old cat that caught our attention during our first appointment and stole our hearts. Priscilla opened up 30 minutes early so we could get in that day and not risk losing her to another adopter. Our adoption included a care package of new cat guidelines, food, toys and a hand crocheted blanket that smelled like the shelter to help our cat adjust to her new location. We received an email of her vaccine records that day so I could make her follow up vaccine appointment on time and got the hard copies in the mail 3 days later. I would return here to adopt our next cat, hopefully many years from now. I would also recommend this shelter to anyone adopting a kitten or cat.

The lady with the grey hair is very unfriendly. She makes you feel very unwelcome I couldn't decide…read morewhich chat I wanted and when I asked if I could return, she said I don't know but we're closing now. Then I questioned am I not allowed to return and she said I don't know you'll have to call the office. I just don't get a very friendly feeling when I'm there. You are not allowed to walk between the rooms and look at the cats and they really spend a good amount of time with them. One lady that is really nice. I can't remember her name, but she sort of really tall and has short, brown hair. Not a place that makes you feel welcome. That is very sad because it might affect the cats being adopted, there were a few that I was interested in there, but I probably won't return and I will look elsewhere because of the unwelcoming feeling and the unfriendliness of the lady with the short gray hair. She is not that nice. I don't know why she is in that business.

We have going her since the first vet visit 7+ years ago. They are a great vet and the kennel staff…read moreis GREAT. Vet- have been impressed, they are informative and helpful. Kennel- helpful and have been there when life event have arisen! THANKS

This company is unfavorable to deal with. I had asked for a quote on spring wellness check and it…read morewas $420, I had to cancel due to this exorbitant pricy quote. I needed to order from their online pharmacy and had technical difficulties. Ayer Animal Medical Center said they would order for me and I could pick it up there. No mention was made of price. When it came in I was told it was $57.07 and if I didn't want to pay that price I could leave it. Previously I had received this same order delivered to my home for $34.69. They deliberately jacked up the price to $57.07 for 5 lb. of dog food. They knew I was all out so felt free to rake me over the coals for $22.38 more than it really cost. I needed a new script for the food I will ad. These people aren't nice so I would like others to be sure and confirm your pricing. on goods and services.

I adopted a beautiful and loving puppy from Tenderheart Chihuahuas. I would highly recommend…read moreKristin to anyone interested in adopting a chihuahua puppy. It is easy to see their puppies are raised with love and tenderness.

Ginia was so gentle to our senior, long-hair dachshund Mia. Our Mia is 16 years old so we are very…read morehesitant to bring her to groomers in large facilities with multiple dogs that can scare or tire her out. But she was in desperate need of a professional bath so we were on the look-out for a private groomer. Luckily, we ran into Ginia on an ice cream run once with Mia. Ginia was very nice and calm as her daughter wanted to pet Mia. We could easily tell that Ginia loves animals and knows how to treat them. We were ecstatic to hear that she was private dog groomer taking clients one at a time in her own home without cages. We immediately made an appointment and couldn't wait to bring Mia in. When we picked her up, we can tell by Mia's mood that she was very happy with her session. Ginia gave her a bandana and us a card with a lovely photo. Even two weeks after the appointment, Mia still smells and feels fresh. We definitely recommend Ginia for any pooch, especially senior canines that are prone to take naps and have dry skin.

They only allow five stars here, but I would give Ginia's claws and paws 10 stars if I could!! This…read moreis the best place around to have your pets groomed. Ginia was fabulous with our fur baby. She allowed plenty of time for Lilly to get comfortable and she gave her lots of one on one time. We will definitely be back! Her prices are less than other places I've researched and yet she provides a much more personal and friendly service. This is the only place around to bring your fur babies for a personal pampering. If you love your pets, you'll want to bring them here to be groomed.

I am so happy switching over to this facility. The entire staff are friendly, welcoming, supportive…read moreand caring. My dog just had surgery and I can't express how good it felt to be in communication with the staff both front desk and assistants through out the day on the procedure and what was going on in the operating room. Although this small surgery turned into a bigger one which pushed back appointments for other patients and the workers staying late I will forever be grateful to everyone. Keep up the great work Tender Heart! Thank you

Our family has been dog owners for generations. My first experience with a dog was my Great…read moreGrandfather's Dalmatian mix Toby. Now it's fifty-plus years later and after two Boxers brought into our lives via my wife it was my turn to pick out a dog. So now I (we) have a three-month-old Anatolian Shepard. Along with all the things that go along with having a new puppy I had to go vet shopping. I wanted to make sure I found a vet for the long haul and I was very unhappy with the practice we had used for our boxers. I also was turned off by the national chains like Banfield through places like PetSmart. The thousands of negative reviews on the BBB website are enough to give you shivers. It turns out finding a vet with room in their practice is no easy task. In the end, I settled on a small practice in Gardner Ma called Tender Heart Vet Care PC. My decision to bring Toby to Tender Heart was based on their reviews and the initial conversations I had with the office staff. They were very friendly, professional, and seemed genuinely excited to add an Anatolian Shepard to their list of patients. With all the challenges posed by COVID-19, I was unable to go into the office with my dog for his first appointment. The staff handled the odd situation very well and Toby seemed none worse for the wear. Like every vet, I received a list of all the recommendations and accompanying pricing. First visit, new puppy, I agreed to everything and this is where this review gets down to brass tacks. After I brought Toby and my invoice home, I checked into every vaccine and treatment. I am a researcher at heart and based on my research questioned one of the treatments and asked about the future vaccine schedule. This was all in a rather lengthy email. I received an email in return; very complete, very informative, and very prompt. That is what cemented my decision to stay with this practice. They are, to my experience; open, honest, and informative, a rare combination in veterinary practices. I am comfortable recommending this practice and will no doubt be leaving follow up reviews as Toby and I use them in the future.