Brought my cat for an emergency walk in because he wasn't feeling well, place was clean and…read morewelcoming. Staff were super nice and friendly. Vet tech Kya and doctor Austin treated my baby with the upmost care and were super delicate with him. They had no issues answering any questions I had and were incredibly nice in such a stressful situation that is having your pet be sick. They showed me estimate and broke it down for me and let me ask questions before beginning so there was no confusion and I'm super grateful my sunny baby is all better.

Recently had my dog neutered there. A Few days after there were complications. Called multiple…read moretimes for An appt, was told none available. Asked to speak with a vet and everytime was told they would call back. Never received any calls. Had to take my dog elsewhere. Cost a lot of money for their mistakes and poor customer service. Do NOT USE Gardner animal hospital!

I have visit this vet twice…read more Once for an emergency and once when I had a dog at the end of her life and had to put her down. Putting a dog down is gut wrenching and this clinic couldn't have been more compassionate. They have a quiet room with carpeting, a small loveseat and it feels like a home. We were able to be in that space with our dog as she was put down. It's a small detail but compared to a typical metal table exam room it made a huge difference. They gave us time, listened, and explained everything. Their kindness made a horrible situation a bit better and while I don't wish that situation on anyone, if you must, I couldn't recommend them higher.

We have been so happy with every team member at this clinic. Their knowledge and compassion is…read moreoutstanding. They treat our 3 dogs with amazing care and know we will receive great advice. THIS is the clinic you want to take your pets to. Just a great group to partner with.

My cat, Kit Kat was passing due to age & kidney failure. They sent someone out to put her to sleep…read morein my arms. A very emotional time and it was handled exceptionally well by all involved.

This place has gone so far downhill. Today after talking to them, I officially changed vets. They…read moreare all about taking your money and non-care for your pets. I told them, my dog was limping and he does this off and on. It comes and goes. He can run like the wind when he wants too. They ask me if he needs an Xray? How would I know that? If so, I need to make a longer appointment, If I don't, then I will need to make another appointment and bring him back for an Xray. When they first opened, they were great, now it's just a factory to take your money and your pets suffers. After 12 years we are done with this place.

I couldn't be more happy with the treatment my dogs have had at BAH…read more The head vet there has some help from time to time but for the most part its just him running the show. For that reason he's moderately priced but he's got the experience and knowledge enough to know the real facts... not give you a million useless medications... shoot sometimes he just recommends lifestyle changes instead of pills when he could easily have given my dogs tons more drugs. I have 4 pooches - I trust all of them to BAH. All of them have ailments, allergies, aging issues and previous medical mysteries I am still figuring out as they are rescues with little to no record of such. He gives you the fair answer - not the ones you want to hear so you'll whip out the checkbook. He gives each dog undivided attention and care should you have multiple pets. Easy to get him on the phone - even when he is with a client, he answers! That may be annoying for some - but go in with the understanding he does Most if not all himself! He still writes notes/records/scrips literally BY HAND. No automation other than a credit card processing machine, fax machine and a tiny little radio from 1986 that cranks out the tunes in the hazy background.Good with animals for sure with the experience to boot. He helped both of my bigger dogs with skin issues... no harsh steroids needed. Gave my older pup a good antibiotic instead of costly heart/chest exams that could have been upwards of $2000. Everything he recommended for my dogs has worked as long as I go follow the regimen. Now my dogs all know the place they are actually pretty comfortable there. I take them there for all of their vaccinations and yearly check ups without hesitation. He always asks me to call and let him know how they are doing and he even adjusts the meds dosage if its working to reduce their intake.. I love it. Worth the ride if its not an emergency and its not too far for you to get out here and get the medical attention your animal deserves!

I tried to call a few times. It's 1:59 p.m. on a Friday. No answer and no message to leave a…read morevoicemail. It just rings endlessly.

Dr. Sawyer is a very good vet. Compassionate. It is too bad that she does not have staff to fit…read moreher caliber. Our experiences with staff ranges from different people every time we go, timid and inexperienced help, weights taken and not updated, and some ( not all) rude and demeaning in the way they speak to you. If you can ignore them, the Dr. is good!

Very dissappointed. on 11-22-21 my old (18-19 yr.old cat) seemed to have a stroke and lost use of…read moreone of her front legs. I called fieldstone, where she is a regular patient and needed an appointment possibly to have her euthanized and was told that they did not have any openings today and that I should bring her to an emergency vet. clinic that was 45 min. away because she was probably in pain! I live less than a minute away from feildstone hospital. I called Animal care clinic in Peterborough n.h. and had an appt. within 3 hrs. I will NEVER use fieldstone again and will be more than happy to let people know what my thoughts are.

I had a great experience at Lunenburg Veterinary Hospital with my sick cat. I was able to get an…read moreappointment quickly and the Veterinarian was excellent at explaining my cat's plan of care. The Veterinarian Tech's were very nice and helpful with keeping my cat calm. I recommend taking your pet here if you are looking for Vet care for your pet!

I truly debated whether to write this review, but if it helps even one pet owner make an informed…read moredecision, it's worth sharing. This was my senior dog's first appointment. We arrived 10 minutes early, only to be told to wait in the car because the exam room was being cleaned. It was the middle of summer, and despite running the AC, I became increasingly concerned about keeping my senior dog comfortable and safe. We weren't brought inside until about 20 minutes after our scheduled appointment time. Unfortunately, the wait didn't end there. Once inside, we sat in the exam room for another 20 minutes while my dog became increasingly anxious, restless, and fearful. Staff came in and out asking questions, but the veterinarian didn't enter until my dog was already overwhelmed. Before the exam, I clearly explained that my dog is very protective of his face and can react quickly. I even brought my own muzzle to help keep everyone safe. By that point, however, after spending roughly 40 minutes waiting and building anxiety, he was too distressed to cooperate. When he managed to remove the muzzle, the assistant became increasingly forceful and visibly frustrated. The veterinarian then suggested using a towel over his head so they could listen to his heart and lungs. Instead of calming him, it sent him into a panic. Hearing my senior dog struggling under the towel, desperately trying to clear his nose and escape, was heartbreaking. I asked if there was anything I could do to comfort him, but I was immediately told no because of insurance reasons. In the end, they couldn't complete the exam and recommended gabapentin before attempting another visit. I left with a senior dog who was frightened, hypervigilant, and completely shaken by the experience. I understand that fearful pets can be challenging, but I also believe the long delays and handling methods greatly contributed to his distress. His fear escalated long before the exam ever began. We will not be returning.

Dr. Bachrach and his staff are remarkable! They truly care about people and animals. The office is…read moreclean and each appointment is conducted with the upmost professionalism and respect for you and your pet. You will have his undivided attention for as long as you need it. My dog is blind, and Dr. Bachrach is treating him for Glaucoma, Dry Eye, and Lens Induced Uveitis. He also treated him for a Corneal Recurrent Erosion. I found his prices to be very reasonable. Did I mention, I make a 4-hour round trip to visit his Petersham office. He's worth the trip!

Excellent staff! Dr. Baldarelli an excellent vet. Couldn't ask for more. She is thorough and goes…read moreabove and beyond regular hours to care for her patients.

Dr B and her staff are truly amazing. Personable and knowledgeable. Glad I changed from the…read moreGardner corporate.

I love Family Pet!!! All of my pets went to them until I moved out of the area two and a half…read moreyears ago. They were the best! After I moved, though, they were an hours' drive away. So I felt that I needed to look for a local vet instead. Four days ago I took my cat to a different, local vet (It was NOT Family Pet) to have a skin condition looked at and treated.... and that visit was one of my worst experiences with any veterinary hospital. The only good thing was that my cat was handled kindly throughout the examination. THEREFORE, I've decided that I am returning to Family Pet. It's over an hours' drive away from where I now live, but their level of care is worth it. Dr. Sue Mowcomber has always treated my pets - and me - with kindness and compassion. She also let me be with them while she examined them and she always explained her recommended treatments (what they were, why she chose certain options and she answered my questions). Family Pet's prices were always very fair, too. After what I just experienced at a local vet, I wish I'd never left Family Pet. Hopefully that will be remedied just as soon as I can get an appointment with Family Pet.

We started Family Pet services when our dog became too old for long rides. The prices were…read moreincredibly lower than the old vet, wait times in the lobby were not as long, sometimes a wait for an appointment but the people on the phones were always helpful with guidance on what to do. The thing that struck me most was when our doggo was showing her age and, we thought, prepping herself for the rainbow bridge, the staff provided direction to us for pain management, diet, etc that helped give our dog at least another really good, happy year. Other vets I have been to, good and bad, would put several options and then say "well, what do you think is best?" How would I know, I'm not a vet. I've watched every episode of Doc McStuffins but that is as far as it goes. The guidance and direction went all the way to the end when we eventually had to say that last goodbye. They knew it was time and were gentle and understanding that it just sucks and though you'll always want one more walk or snuggle on the couch, it's not fair to your friend who is in pain with no relief in sight. Today I went to pick up my new buddy from a procedure. On the counter there was a candle and a nice note asking people to be mindful that someone was saying that hard farewell. It was just another way that shows me that they care about their clients regardless of how many legs they have and inspired me to write this review.