A supervisor at this store publicly yelled at the employee checking me out, in front of myself and other customers and staff. How rude and unprofessional. What a shitty way to treat your underpaid service workers. read more

Pricey but the most aggravating thing are the cashiers! What is up with the cashiers not helping with bagging the groceries??!! especially the male cashiers! This has happened to me 3 times already..I've also observed other customers having to do their own bagging, including an elderly woman! Manager(s) or owner(s) TRAIN YOUR EMPLOYEES BETTER, that is unacceptable. I was done paying and this moron (Wed night) behind the cashier asked after I paid, if I needed bags, to which I said "No thanks, I have my own", then he turns his back towards me to continue playing on his phone...even if we have our own bags you help out! Every place I grocery shop at, that is standard & part of the job. So as I'M bagging all my groceries, the store was completely empty of customers. There was another young male cashier to my left & he was staring at me while gossiping to my male cashier while he's playing on the phone again all while I'm bagging all my groceries, I stopped & looked at both of them & I was like "wow, guys, really?? Great service". These 2 rude idiots clearly weren't raised right, what sh*tty service at brooklyn harvest! read more

I must say after coming to shop here several times, it will take a while for me to return. Very bad experience at check-out. Cashier and what seemed to be the customer service manager didn't appear to know what they were doing. Very unprofessional, lacked experience and quite frankly it didn't look like they should be working there. Someone who worked their, punched in and walked rudely right by me, almost knocking me over, with no excuse me or whatever. Very unprofessional. Did the same outside of the market as I was getting my things out of the cart. To add, a bunch of things were good but after the second day, they were expired or bad to eat. I don't understand what their problem is. Even my salad went bad. read more

This used to be a nice market. Very expensive for no reason at all. I recently became very ill from eating their seafood. I'm officially done shopping here. read more

Good service nice person Quality product Comfortable parking Clean inside Recommend read more

If 0 was possible I'd give them that. Just moved to Brooklyn and have shopped here 5 times, 3 of those times leaving with multiple past expiration products. Trash management too as they've tried to refuse refunds for bad products. SKIP!!! read more

This is my favorite traditional grocery store in Brooklyn. Bay Fruit in Sheepshead Bay is 24 hours and has great produce, and a fine hot table, but their regular groceries lean far Eurasian, which makes sense. This store is great because they have organic 'new age' food for specialty diets, fresh produce, and regular standard pantry items. I haven't tried their hot table and cold deli items, or their bakery, as I am Gluten intolerant, but it looks like quality food. The cashier was kind and patient. The customer behind me offered to scan her loyalty card if needed, but it wasn't necessary. The fact that every customer and every employee inside the walls of this establishment wete peaceful really makes you feel that welcoming vibe. I stopped going to regular stores due to Covid, and haven't found the selection worth returning for. However, this clean, comfortable, welcoming store has nice lighting, wide aisles, and decent prices on a good selection. I didn't feel rushed at the counter, and I felt that if I had needed to get an additional bag, it wouldn't have ruined the cashier's day. I plan to shop here anytime I can just to put my money in here. I don't drive here because of the parking issue, but it was highly accessible by Uber. read more

Brooklyn Harvest Market - Grocery Near Me - Brooklyn, New York

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Great supermarket. It's nice to find healthy products in a big-ish store in Bay Ridge. Usually in this type of neighborhood healthy foods are in little niche spots that lack breadth of products. Brooklyn Market had exactly what we were looking for. The prices are not Amazon dot com supermarket prices, but they aren't unfair, so you're definitely not getting ripped off. I'll be back, being that it's in a great location. read more

Overpriced, always smells like bleach, and always has a flood on the floor in the produce section. I only come here when it's horrible weather or in desperate need of something as it is so close to my house. HORRIBLE SERVICE 12/20/2023 - You can tell since there is no information on their "Contact Us" page on their website. They don't care My cashier forgot to bag over 20 dollars worth of items, she only put my ice bag in the bag and left out 3 other items. I didn't notice and when I called the shop they said I had to come in with my receipt and they could check the cameras. I said I had my receipt with the time can they check? I gave her the exact time, the cash register the woman's name, and the items. She then said I was wrong it was the wrong shop, etc. She refused to give me her name or the name of the manager or let me speak to the manager. She kept telling me I just had the wrong store. Once I get my money back I will never go there again, no matter how desperate I am for convenience and I encourage you to do the same. read more

Very cold in the store - good for summer, bad for anytime else. They are local and convenient to me. Their prices are on the high side but since they're so close to me and I'm kinda lazy I don't venture too far out. I have work do you need for a local supermarket so if you're around the area and you prefer parking which they have across the street go for it if there's another place closer to you I would not stop here from out of the way. Good alcohol selection for beers by the way read more

Brooklyn Harvest Market - Notice the 1.20 bottle deposit for 6 bottles... a bit over taxed - Grocery Near Me - Brooklyn, New York

Okay so I decided to give them another shot because they're conveniently close to me. Wow. A million times better! They just renovated the inside and it's funny because I was thinking that the front set up was annoying! Wow I am really impressed with how it looks now and I like the staff that works there. I think the other managers either left or got fired which is great cause I'm still mad at my last incident. read more

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So back when it opened it was the Brooklyn market, it was amazing, great quality. The place has gone down hill since the new owners took over- however the bakery is still amazing. If this was 7 years ago it would be 5 stars. The quality was better, if they can get back there I'll be there 3 times a week read more

Updated review to reply to manager's response -- whoa, he is an outright liar. 1. The mask "offered" to me was NOT sealed, please go ahead recheck your cameras. I'll wait. 2. I was approached by your belligerent employee upon walking in - no customers complained about me because, well, none saw me. 3. I was wearing a face shield, in accordance with the governor's mandate. 4. As for my moral obligations, how about yours? It is YOUR moral obligation not to berate and degrade customers. Every Bay Ridge citizen who thinks of shopping here should know they are supporting not only an abusive staff, but a total liar in charge. (Why not take responsibility and apologize for mistreating me? Yikes. The future is not looking good for this place if this is the "customer service.") Original review: This morning I came to shop with my face shield on, as I usually do, when I was approached by an employee (who refused to give me her name when asked), telling me to put on a paper mask or leave. (She was holding the mask with her bare hands, with no protective covering on it. Ew. No thank you!) I politely declined, and explained my medical reasons for the face shield. I was shocked by her response-- "You have no medical rights here, it's a private business." My mother was shopping with me and explained I always wear this here due to my medical condition. She snapped, "Wear it or leave." I opted to leave, of course, as I was frankly feeling abused at this point. However, as I went to move away from her, the woman retrieved a shopping cart and used it to block my path, then continued to follow me, pointing to the door and stammering, "Exit's here!" I honestly felt attacked and unsafe, as if she'd hit me with the cart if I didn't keep moving. I want to let management know this woman is hostile and unstable. She did not greet me or my mother (you know, paying customers), didn't say good morning- nothing. She was aggressive, unkind and bizarrely angry. And she refused to give me her name, which is telling of her behavior. As an important note to this woman should she ever be addressed for this behavior and your permanent loss of two customers: I'm sorry to burst your bubble here, anonymous grocery store employee bully, but I actually DO have medical rights in any establishment.... and your neighboring grocery store seems to understand that, as they readily respected my rights (and my $224 purchase). read more

Great selection of natural, organic, allergen-conscious (gluten-free, dairy-free, vegan, vegetarian, etc.) and otherwise healthy foods, but steep prices. read more

Customer service was horrible ...there is a specific individual who is not pleasant to deal with and is totally unprofessional. the management in that market place needs to step up their game and really interview the employees properly before hiring them I recommend staying away from this place .. on top of all that, they don't even practice safe guidelines for COVID-19 ...cashiers are without masks and don't believe in the 6 feet apart rule... Also I've seen employees in that store cough all over items without any consideration for others I've even seen them wipe their noses with their bare hands and continue to touch and stock items in the store read more

Brooklyn Harvest Market - Terrible management as they feel fail to properly interview their employees before hiring them also customer service is horrible - Grocery Near Me - Brooklyn, New York

So normally my only complaint here is that you need to watch the cash register like a hawk because they try to swindle you on the sale prices. But now with the COVID-19 pandemic they are price gouging on everything including groceries. Look at the photos that I included. They are not even honoring their own online circular during the crisis. The circular advertises one price and at the market they charge another. If you are able to walk a few extra blocks to the next super market which is owned by the same parent company and charges normal prices, please do. During this crisis, everyone wants to go to their closest supermarket but dont get ripped off, not even now. The owners of this market have no shame and are way too greedy. They are not REAL New Yorkers, they do not care at all about the community! read more

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Rip off supermarket. The place is already expensive as it is, but they're also taking advantage of the Corona virus concerns. Paid $10 a can of lysol disinfectant. Disgusting. You try to support local establishments and they rip you off. At least in Costco or other large supermarkets, prices are consistent, they don't price gouge... Never supporting this place again. read more

Brooklyn Harvest Market - Ripoff - Grocery Near Me - Brooklyn, New York

CHECK your deli cheese or meat. The deli person gave me this crumbled cheese that's supposed cheddar cheese slices. Didn't realize until next day when I opened package. Update: I decided to just put the cheese crumbled on my sandwich and it gave me diarrhea. Didn't have time to return it yesterday. WILL NOT BE RETURNING TO BROOKLYN MARKET FOT ANY DELI MEAT! read more

Brooklyn Harvest Market - Cheddar cheese slices - Grocery Near Me - Brooklyn, New York

Overpriced to begin with. But only writing this review since I purchased food last night, including a package of organic Valley cheese with expiration over a month for now. Opened cheese today and was completely molded inside. Went back today to return and told I need receipt which I threw out not expecting this of course. Told them to look up my number and refused. Waste of money on overpriced cheese. Insane. Foodtown will always be best supermarket in area. Had a similar experience at Foodtown with chicken that smelled bad last year and they didn't even question me and exchanged it right away. For $7 Brooklyn Market lost a customer. Won't even buy a single item from there moving forward. read more

Nice neighborhood supermarket that carries products more in line with Whole Foods, than a Stop N Shop. The supermarket displays The Food Emporium logo on its facade, so you'll find foods that are more gourmet than commercially known brands. There is convenient free parking in the lot across the street for Brooklyn Market shoppers. Products are nicely displayed and look pristine on shelves and baskets. Fruits individually wrapped or cradled with tissue paper. All of this attention to detail and selection of quality products will come at a cost when you reach the register. Prices are similar to what you'd expect in Manhattan, but as the saying goes, you get what you pay for... There's no doubt one can find similar, or even the same, products elsewhere for less, but its presence contributes nicely to shopping options in the area. read more

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Adam the cashier is very nasty. Was just in there purchasing items. Some items the sign said 50 percent off at checkout. Got to checkout and he was nasty asking for a store cars. I didn't have one but he never offered a way to get one nor did he even ask if we needed a bag. I will never return to this store with nasty people. Oh and for the record I worked 10 plus years in a supermarket and never spoke or treated a customer like that. Shame on you Adam. read more

I have loved coming to this food store but apparently they have carts being stolen so they have their gate locked and the stroller I bring my son in can't fit the small open gap. Sad to say you've lost a customer now. Nobody was there to help unlock the gate and I'm now just forced to use another grocery store. read more

I have been back many times since my initial review. I have noticed considerable effort from some staff to be more friendly, especially the lady I assume is the manager. I also seem to have better luck with sale items nowadays. This is now my go to grocery store, and I'm not saying that just because Shop Fair closed for renovation after several months of apparent neglect or my other one burning up in flames. read more

The best and freshest products there is in Brooklyn , variety of produce , meats and breads , anything you want you find it at Brooklyn Harvest Market . My favorite place to shop for groceries and more read more

Dear Brooklyn Market, There were so many things that I loved about you. From your overly priced produce to your freshly baked bread. But after my last encounter, I can't help but to not want to return to you. What a shame. Last Thursday evening, I bought blueberries for $2. I know, super cheap right? I noticed the morning afterwards that they were rotten. Ok, I guess I should have known from buying $2 blueberries! Stupid me. On Saturday morning, I went to the store to ask if I could get a refund. The cashier asked me for a receipt and I said I didn't have it. The tall Arab worker, I'm guessing is the manager had such an attitude with me The nice cashier asked the maybe manager and he looked at me, dead in the eyes without any sympathy and said, "Without a receipt, you cannot get a refund." Ok store policy whatever but who the f*ck keeps a receipt for $2 blueberries from 2 days ago?!!! Like who?!!!! So emotional me, I quickly got upset because the guy was so rude about it and I said ok fine let me just get new blueberries, in which he agreed. Wow, how kind of him. I then proceeded to get 2 boxes of blueberries. I double checked and I squeezed the berries-- and of course, they were rotten. Ugh. So I went back to the cashier, really upset-- and I told the manager that the berries were rotten, blah blah. So I then asked, can I just get an item that was the same price as the berries? He then begins to say something absurd like "I hope they're a penny." I was like what the F*CK are you talking about? And then the cashier interrupted and said, "What she means is if she can get an item that was the same price as the berries." Sorry not sorry but you're a dumbass if you couldn't understand what I was trying to ask. Or maybe the guy was just so distracted at how emotional I was. Idk. I'm more upset about how the situation was handled more than anything. If the guy just nicely said, "Sorry miss but without a receipt, I can't give you your money back but you are more than welcome to get something else." That is excellent customer service right there. Everyone working here is always so friendly and sweet but I just hope I don't run into this guy. Or better yet, him run into me cause he's tall as F. Sincerely, Blueberry girl read more

Be very wary of this establishment. Doesn't honor sale prices listed in its circular, and items scan at regular price. Filed a complaint with NYC Department of Consumer Affairs. read more

Terrible service. Quality of care in store is way down. People don't care. Not the cashiers, they're great

Based off customer service : after speaking with a manager hajer he issued a refund. Thank you again read more

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They had distance 10ft away ... when normally is 6ft... I was about 5-6ft away from the person in front of me ... the cashier had told me "go to pink line" I had looked at her confused what she means (since last time there were black tapes on the floor) .... she stayed again with attidute "go to pink line" and I look around and siad ok one seck (I had put my stuff on the counter and had last one to put it out) ... when she had said she wont process my stuff because I'm rude ... I asked if I can speak to supervisor... she said she is the one ... thank I said fine ... I would like to speak to the owner of the store.. she said she is the one ... I have been coming to this store once a week for few years ... never before realized her around ... I said fine let me go to other line ... took my stuff and I was informed none of cashier will check my stuff out ... than she grab my cart with stuff and took it away from me ... very aggressive and rude ... I had informed her that I work in the hospital and hope one day I will receive her family member to treat... she started calling me psychopaths... I did record her ... than I was throw away from the store... People say we NURSES are HEROS ... especially when you getting to store after full shift of work... but when it comes to get your shopping done in this store they treat you like SH*** ... very disappointed.. never again will go there !!!! If anyone wants to see video I can send it privately.... read more

I complained that a manager at this place treated me rudely. The general manager wrote to me stating that it's too bad their social distancing upset me. Implying im a jerk!! The original rudeness had nothing to do with social distancing. So general manager is rude too! Im shopping at Foodtown now. It's better and people are nicer. read more

This is a great store. Staff is always friendly and helpful. Anytime i call in a order it is always ready and have never had a mistake. On to the important stuff the Butcher. I buy the thick cut porterhouses from the case usually 1 1/2" thick if they dont have any they will cut and trim them for me. I have had nothing but great steaks and will continue to buy from here. I always give any butcher or new local neighborhood spot i see a chance and have always come back to BK market. read more

Love this place, the food and people. Did not give 5 starts because they don't have chairs and tables for you to enjoy their hot food and Japanese sushi like Wholefoods Stores. If they do, it would be a perfect place! read more

I had a very unpleasant experience here and won't be returning. Waited in line and there was only one line but two separate cashiers. A woman jumped the line at one of the cashiers and when I brought it up instead of the cashier defending and helping me he helped her. I don't give my hard earned money to businesses that treat me badly and neither should you. The woman behind me online said this happens every week and they need to get it together. There are better options in Bay Ridge and I will stick with them read more

This store literally has everything. Their prices are better than most grocery stores in that area. I am appeased with how clean that store is. Everything is fresh store made, sushi, bakery, hot foods, fresh coffee grind, seafood, and much more. I usually don't leave reviews but I don't know what I would do if this store did not exist. The staff are friendly and professional. Thank you Brooklyn market for being a part of Bayridge. read more

I stopped into the store today and as I scanned the quiche in the first aisle, I noticed mold. I proceeded to the bakery area and bought the apple and cheese strudel which turned out to be a pile of dough with a hint of apple and something white giving the impression of cheese. I suggest you don't waste your money on this. From my perspective, this store gives the illusion of being a specialty supermarket of better quality but, in fact, this is a basic supermarket that offers average to below average quality. read more

Brooklyn Market is one of my favorite stores in Bayridge,very organized and clean and everything is fresh and clean ,love all the staff very nice and friendly very fast service read more

This is a good store and has been dependable for some time now. The deli department is excellent, perhaps the best I have ever seen in Bay Ridge outside the old meat stores. The bread and fish areas too are far above par for this neighborhood. The dairy section leaves a bit to be desired, I have taken home a bad yogurt or two, but regardless of refrigeration issues, the store as a whole is above standard. The cashiers are all friendly, but I cannot help but wonder if the tip jars at each of their stations are the reason. I do not want to be all Mr Pink when it comes to tipping, and I see the tip jars often appear nicely filled, it is just that I think that the owners are expecting the public to make up for their low balling on the employee salary. Should I tip a stocker if he helps me? read more

I have been wanting to do a review on this place for awhile so here it goes... When this place first opened I loved it. I was consistently raving about it to everyone. I was shopping here on a regular basis. The store is really nice and organized inside and the staff is very friendly. They have different stations (bread, sea food, cold cuts/prepared foods ect...). The meat they carry is pretty good as well but theres definitely something up with they're prepared food. My first experience was when I bought pre-made manicotti that this store made. Now I can make my own manicotti but since this is an Italian market I figured that it would be really good. When i opened the package I noticed a really horrid smell. Upon heating up the manicotti I noticed my house smelling really awful. After taking it out of the oven I noticed that it was the manicotti it smelt rotten! I immediately threw it in the garbage! My second experience was with a family member who again ate a pre made pot pie from the deli. They ended up with food poisoning! Beware of any of the pre made products here!! I called the store to complain but i don't know if anything has changed. read more

This place used to have some great deals on rotisserie chicken and produce when they were still trying to gain market share in the neighborhood. It's clear that they're appealing to a new neighborhood demographic, which I don't hold against them. I used to come in here to buy one or two things and leave with ten because of the low produce prices especially. Prices have increased for whatever reason, and the deficiencies of the place as a whole are a turn off. I know I'll wind up shopping here again in the future, but only for very specific limited items. Pros: wide selection including many different kinds of pasta, chocolate, cheese, snack foods, nice selection of beverages and fresh juice Cons: Recent price increase on certain items, generally more expensive than other grocery stores in the area for frozen foods, cheese, eggs, and more, PRODUCE SCALE DOES NOT MATCH THE SCALE AT CHECKOUT read more

11/24/14 Update: Bread and parking, people: that's all they've got. Have to agree with other posters- Prepared food is scary, spoiled: food poisoning central. Replacing expiration dates should be illegal. Produce is sub-par. Fish monger witnessed scratching his...you know what...before handling the fish. Manager is a douche. Everyone seems stressed and sad/unhappy. My suspicion is this will go the way of Butcher Bar (another pretty place that did not have the professionalism it take to run a business) and close. If you think this is anything like Whole Foods, you know nothing about food. 12/2013-This place opened a week ago and I have been there five times. Pros? They own the lot across the street with free parking for market shoppers. They make their own bread, pizza and cheese and have a nice selection. Good deli counter, prepared food, fish, meat. Really there is nothing else like it in the neighborhood. Nice fruit and veg selection. Although only loose nuts in shells. Well lit. Clean. Cons? Very expensive. Poor drygoods selection. So, for example, you will not find dry Goya chick peas but you will find preciously packaged imported chick peas for $6. Congested. Major bottleneck when you first walk in. No baskets, just carts, which is a pain in the neck and adds to congestion. Staff seems mostly good natured but the five times I went there were tons of operational problems. Deli scale did not work. Guy took 20 minutes to slice 4 kinds of cold cuts and they were all sliced poorly. Registers did not have the credit card machines working. Cashiers don't know prices or produce identification at all. There was ONE price code list for produce and the cashiers were nearly fighting over it. The paper receipt machine at the register did not work and I had to wait 15 minutes for them to figure out how to print one. I saw the same manager there trouble shooting every time I was there and I'm sure he is close to losing his mind but sometimes customers want to hear more than 'sorry.' Start handing out $5 gift cerificates or something when there is a problem. There are only 5 registers. Hours are open until 9 or 10 depending on who you ask. A great addition to the neighborhood but I want to see them work the kinks out and succeed. People will forgive them these issues - as long as they get resolved. Update: they now have baskets! Update: 12/2- This place is still a bit of a disaster to check out of. Frequent mistakes by the cashiers. Also, the deli counter takes an extremely long time to slice cold cuts and also does not do a good job - way too mangled. The entire staff appears to need training. Every time I shop here, I like it a bit less than the time before. 12/11 update: there were two cars in the lot tonight. Barely any business. I think the bloom is off the rose. 12/28/13-Went there tonight and I really don't understand the lack of selection. The prepared food on the first aisle when you first walk in have had 2/3 empty shelves for weeks. If I have to look at those sad sauces and olives one more time...They finally have shelled nuts but only walnuts, pecans and almonds. I went in for cashews or peanuts. I also find the whole vibe there kind of unfriendly. Good for bread, cheese, some meat and some fish, but overall it doesn't really seem to be trying too hard. read more

Brooklyn Harvest Market - Produce - Grocery Near Me - Brooklyn, New York

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