Rich was great to work with, highly recommend. Quick to answer questions, very friendly and helpful!read more

Called them this morning looking to replace my water heater. They were able to come in and replace…read morethe water heater same day. Very friendly and accommodating, would recommend

Quick, efficient, clean. Plumber answered all questions. Explained what exactly was done. Price was…read more$200 less than all other quotes.

Scheduled an appointment two weeks in advance and was given an arrival window of 8:30-9:30 AM…read more Unfortunately, there was no call and no show during that time. At 9:30, I finally received a text saying the technician was "on the way." I understand that jobs can run over, but it's common courtesy -- and basic professionalism -- to communicate delays to customers ahead of time. People take time off work and arrange their schedules around these appointments. The complete disregard for my time was extremely frustrating and unprofessional.

"Good time" is a great name for this company because working with them was such a good time. My…read morehusband and I bought our first home and while trying to do some minor upgrades, found mold. We panicked and our minds went to the worst. I found this company and decided to give them a try based on other reviews. everyone who came out was incredible and so friendly. They made the whole process painless and I actually really enjoyed meeting them, despite the circumstances. Each person was so kind and took care of the house as if it was their own. The thing I see other people upset with and something i didn't know going into this is that this company DOES NOT do the repairs after the remediation. This was no issue to me, and i was able to call around while they did the work and find someone local to come patch up the drywall once they were done. But if you're not prepared for that, i can see how that would be upsetting to someone. Be careful not to assume the work anyone will do and always ask every question that comes into your mind. Brandan came out first to check for plumbing issues and was able to determine that our mold was likely not plumbing, something we needed to rule out. After talking him to him about the situation and how we just bought the house, he offered to check the plumbing of the rest of the house and came back with some really good catches. Nothing major but he was able to explain what he would recommend, and gave us quotes but made it clear there was no pressure. Having someone who knew so much was really wonderful to have out and it made us kick ourselves for not having a plumber come out with the home inspector but now we have a solid plumber we know we can call when/if we need one! Brandan also said that the mold issue was now something that needed to go to their mold guy,Ruben and called him right up. Ruben was able to come out same day and give us a better idea of the situation and a quote for the remediation. The price was fair and he said he would try his best to remove as little as possible while still being safe and thorough. He was so kind as well and very sympathetic to our situation, we immediately felt like we were in good hands. Ruben and Ivan came out to do the remediation work a few days later and they were amazing. They showed up on time, were quick yet also quiet, got the work done in the quoted time AND managed to save me a whole wall and builder shelves. Ruben then said he would adjust the cost of the service to reflect that as well, literally couldn't get any better. Getting an unexpected mold issue means saving any bit of money we could was huge, this also saved us on the drywall repair we had to do later. Ruben took so many pictures and took the time to talk me through what they saw and brought me into the space to show me and made sure i understood. Then when he came back the next day to pick up the fan, he took the time to do the same with my husband who hadn't been there the day before to make sure we both had all our questions answered. Plus the report we got after was so extensive and wonderful. Not everyone will put the effort into writing up a whole report, and just claim the work was done but they had sections for each step and lots of pictures. This review might sound overly positive, someone might be like they must have done something that you can critique but even my husband who can be quite picky with the work other people do, was impressed and had no comments. We were so stressed and i cant tell you what a calm presence and years of knowledge can do for people like us. this really set the bar for me and made me very happy to went with a local company. I had another local plumber come out to fix something a few days before them and did not have a good experience at all and when they called to ask me how the work went i told them i left feeling not the best. I'm so glad we not only were able to get rid of the mold BUT found a new plumber to keep on speed dial.

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

Anthony arrived early for our plumbing appointment. I was very pleased with his knowledge and…read moreprofessional manner concerning our water line leak. Anthony was very patient in explaining our options that we had to correct our plumbing problem. Thanks again for such great service. (Jim in Sun City West) Follow-up: Anthony, along with Yael, and Colen arrived early Friday morning to install our new main water line to our house. From start to finish, they trenched, installed, and tested the new main line in just about six and a half hours. Their work as a team is truly outstanding. When finished they left our landscape neater that it was before they started. The Hansen Family has a winning team with this crew of professionals. Thanks again! Jim (Sun City West)

The tech was a smart guy who knew what he was doing but a bit pricey. The did a good job increasing…read moreintake.

Very pleased with the work done. Communication, work ethic, and follow through was great. Will…read moredefinitely use them again. Thanks

The William's team came through for us on a couple of tough projects:…read more1. Some drywall, tape and texture repairs after the contractors hired by our insurance company fell through several times. William's completed the job quickly and thoroughly. 2. Plumbing, dishwasher, and disposal repairs in our kitchen that had stumped me for months. Similarly, William's Handyman got done what others (in this case, me) could not, and they did so quickly. Amanda in the office is so easy to work with, and their prices are fair. It is so nice having access to high quality, professional repair people.

This is my second time calling these guys and they are amazing! They came ahead of schedule and…read morecleaned out m drain in no time! Thank you so much Josh! These guys are awesome!

I can't say enough good things about my experience with this company -- especially Josh, who went…read moreabove and beyond from the moment he arrived. His presentation was impressive: branded truck, professional attire, and honestly, he smelled so good I almost asked what product he uses! But more than that, his kindness stood out immediately. I mentioned we were recovering from a flood and still rebuilding, and he expressed genuine sympathy without skipping a beat. That kind of empathy is rare and much appreciated. As I walked him through the plumbing issue, Josh immediately diagnosed the problem and explained the fix in a way that made sense. He even answered some unrelated questions I had, like about a wire on one of the pipes, without hesitation or rushing me. After a short pause, he gave me a very reasonable quote and mentioned he likely had all the parts in his truck. Just before he left to get started, I remembered another issue with a supply line. I brought it up casually, expecting to schedule it for another day, but Josh offered to look at it right then. Not only did he know exactly how to handle it, he even offered a bit of a discount given the circumstances and additional work. Since I wasn't staying at the property, I asked how long it would take. He said likely a couple of hours and assured me I didn't need to wait around, but also let me know I was more than welcome to come back if I was nearby and wanted to inspect the work in person or have him walk me through the repairs. That flexibility and transparency really stood out. This is a company that does things right: honest, thoughtful, communicative, and professional in every way. I hope I don't need a plumber again anytime soon, but if I do, I know exactly who I'm calling. Highly recommend.

Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

Ray Pfeifle was my technician. He was kind and professional. He assured me that he could fix my…read moreproblem and he did. Would highly recommend him and the company!!! Sincerely, Susan Masles

I've met a lot of trades and had a lot of trades in my homes. Our family is 3rd gen…read more contractors/GCs. Sam is at the top when it comes to expertise and professionalism. He'd excellent at communication and always on time. We are blessed that we crossed paths with this phenomenal company.

Very reasonable price compared to the big guys, much prefer the small business owners, excellent…read moreservice! And I appreciate not being up sold on everything.