Just wanted to say how awesome he is. Valve went out in the water heater he installed and he came…read moreright out and fixed it without any issues. Thanks a lot Water Heater Guy!

Quick service and reasonable pricing. We needed our water heater to be replaced and they did it…read morepromptly and were respectful of keeping the house clean. Would definitely recommend them for replacement and maintenance.

We had an excellent experience with American Plumbing & Rooter, and we couldn't be more satisfied…read morewith their service! Recently, one of the pipes connected to our water softener in the garage suddenly burst late at night, around 11:00 PM. A large amount of water sprayed everywhere and flooded the garage floor. We contacted two other plumbing companies we found online, but unfortunately, neither of them responded. Thankfully, we found American Plumbing & Rooter. When we called, Rich answered the phone right away and was incredibly helpful. He quickly scheduled an appointment for us, and a plumber arrived at 8:30 the next morning to replace the damaged water softener. We were very impressed with how efficient, friendly, and professional they were. The plumber was patient and took the time to explain why the pipe had burst and gave us very helpful recommendations to prevent similar problems in the future. Their follow-up service was also outstanding. A few days later, Sunday night, we were surprised to discover that we had no hot water. We texted Rich to ask what might have happened, and he responded very quickly. He explained that when the water softener pipe burst, the large amount of water spraying out may have extinguished the pilot light on the nearby water heater. He then patiently walked us through the steps to check it. Sure enough, the pilot light was out, exactly as he had explained. He also guided us step by step on how to relight it, and we were able to get our hot water back. We are extremely happy with the service we received from American Plumbing & Rooter. Their prompt response, professionalism, knowledge, and excellent follow-up service gave us great peace of mind. We highly recommend American Plumbing & Rooter. They are a reliable, trustworthy company that truly cares about their customers!

9/23/26 I have Kevin…read more(who is awesome) working on the other toilet today. As always, Rich and Kevin are top notch and I always feel cared for. Great prices and customer care.

Quick, efficient, clean. Plumber answered all questions. Explained what exactly was done. Price was…read more$200 less than all other quotes.

I'm revising my review from 5 stars down to 3. Later in the day, after the contractor had left, I…read morewas taking my recycle bin out to the street for pickup and saw where some water or other fluid was dumped in the gravel of the landscaping we just had done a few months ago. I don't know what chemicals etc. are in the water that was dumped but the fluid was dumped right next to fairly new plants and left an unsightly hole in the gravel. Further, I don't know what if any harm may be done to the new plants. I have ZERO tolerance for contractors who act disrespectfully towards the property where they're working. The place where the water was dumped was just a couple of feet from the driveway. If the water was dumped in the driveway, it would run down to the curb and follow the slope of the street as drainage and NOT risk any harm being done to our new plants. If we notice any adverse changes to our plants, there will be some follow-on activity with P&L. Just careless. I have to admit that I am skeptical of any company that provides "virtual quotes" without seeing the work site for themselves. But they requested a couple of pictures of old water heater installation to assess the job, provided a quote "sight unseen", and did the work with no extra cost added (always a concern with virtual quotes). They were the cheapest of the 3 bids that I got. No long-winded sales pitch that I should install a $5K tankless unit. The tech provided instructions on the annual flushing process. I'm satisfied. I'm hoping that at last I have a go-to plumber.

I had an emergency leak problem & Good Time Plumbing came to my rescue the same day and worked…read morediligently until it was resolved. The technician was Azriel He was fabulous. He explained everything clearly & kept me in the loop step by step. Azriel work was impeccable. I highly recommend Good Times Plumbing & I highly recommend Azriel. I will use them in the future & I will be requesting Azriel. Thank You for a job well done.

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

William replaced a sliding glass door handle that was broken as well as repaired an interior door…read morethat was misaligned so it would not open or close properly. Great communication from both William and Amanda. I look forward to having them help me with future repairs

Great all around, handyman service with a variety of experience and expertise!!! We've had paint,…read moredrywall and plumbing to date!!

Responded very promptly, did an estimate and troubleshooting virtually, supplied missing parts, and…read morehad me scheduled for removal and replacement of my garbage disposal within 2-days. Great service, will use again.

I can't say enough good things about my experience with this company -- especially Josh, who went…read moreabove and beyond from the moment he arrived. His presentation was impressive: branded truck, professional attire, and honestly, he smelled so good I almost asked what product he uses! But more than that, his kindness stood out immediately. I mentioned we were recovering from a flood and still rebuilding, and he expressed genuine sympathy without skipping a beat. That kind of empathy is rare and much appreciated. As I walked him through the plumbing issue, Josh immediately diagnosed the problem and explained the fix in a way that made sense. He even answered some unrelated questions I had, like about a wire on one of the pipes, without hesitation or rushing me. After a short pause, he gave me a very reasonable quote and mentioned he likely had all the parts in his truck. Just before he left to get started, I remembered another issue with a supply line. I brought it up casually, expecting to schedule it for another day, but Josh offered to look at it right then. Not only did he know exactly how to handle it, he even offered a bit of a discount given the circumstances and additional work. Since I wasn't staying at the property, I asked how long it would take. He said likely a couple of hours and assured me I didn't need to wait around, but also let me know I was more than welcome to come back if I was nearby and wanted to inspect the work in person or have him walk me through the repairs. That flexibility and transparency really stood out. This is a company that does things right: honest, thoughtful, communicative, and professional in every way. I hope I don't need a plumber again anytime soon, but if I do, I know exactly who I'm calling. Highly recommend.

Called when the toilet stopped working properly. Anthony arrived in less than an hour,, was…read morefriendly and professional, . To make a long story short, it's working fine, as are the two formerly leaking showers I had him fix while he was here.

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my face board that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips, and with the flooding happening I was desperate to get it removed so I thought that continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but was told the opposite multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me. I didn't see how he removed it. He walked off with my channel locks which I informed him of immediately but luckily he changed his mind and returned them before I had to leave the next day after he first said he couldn't. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it.

Hired neighborhood plumbing for a quick faucet replacement. Came out within 24 hours and…read morecompleted the job quickly. Will use these guys again. Easy to communicate with.

I texted Sam as a first time customer at 7:30am with an HVAC related issue. Not two hours after did…read morehe come and take a look, diagnose the issue with me, find the problem, order a part for pickup, then pick up and reinstall the new part. All in one day as a new customer. I will keep his name on my fridge for as long as he does business. Best knowledge, best prices, and a local small business. What more could you want?

Excellent. Great work, and very fair price. Highly recommended - thank you Richard. I was happy…read morewith my install and it is working great.

I wanted to replace my water heater myself, but the Manufacturer claimed that, with my warranty, I…read morehad to buy it through a contractor. I gave these guys a call, and they quickly told me that was false. Then they told me where to go, what to bring, and the expected cost for paperwork. All of this information was spot on, and they offered it to me with no hesitation FOR FREE. Few companies these days would do that. I was beyond impressed. If you need help these are the guys to call.