Quick service and reasonable pricing. We needed our water heater to be replaced and they did it promptly and were respectful of keeping the house clean. Would definitely recommend them for replacement and maintenance. read more

Had a miserable time with a water heater that went out. Not only did these guys come out quick, but they repaired they changed out the water heater fast. read more

These guys are the best. Quality install. Upfront on pricing. Quick and thorough. These guys are the only guys you need to call.

Dan The Water Heater Guy did a great job replacing our water heater. We called him last week for maintenance and he recommended replacement. We paid his maintenance fee and he guaranteed to credit us if we. Red to replace the heater. Well after one week our water heater crapped out and he scheduled us the next day. Very clean and professional installation. Great communication by text. We highly recommend Dan. This guy has a five star rating and is very professional. read more

Fast friendly service when I needed some quick service at a good price. Would do business with again

I had a great experience with this company. I received many good tips about how to care for my water heater in addition to the repair job at a great price. read more

Super easy, inexpensive and great work. Explained everything and kept me up to date. Went above and beyond to get me the right water heater. read more

The water guy is great. He significantly beat the competition's prices, had great communication. He was excellent from soup to nuts

I noticed leaking on the top of our water heater. Called and talked to Gordon, he advised since we had an electric water heater, that we should turn it off at the breaker to not have it short out. Gordon gave me the number to call Dan and talk to him. We had a Rheem purchased in 2018, under warranty had new install in 2021 and now 3 years later, another issue. Talking to Dan we were still under warranty, but decided to go with a different brand Bradford White. Dan came out today and installed the new water heater. Our first call to them was yesterday. That is quick service. I believe the cost was fair and service was great. Thanks to Gordon and Dan for taking care of us.. read more

Gordon replaced our water heater promptly. He and his helper are friendly and care about the work they do. We went from an 80 gallon water heater to a 55 gallon. Ours had been seeping for quite a while. Recommended! read more

Dan,The water heater guy is the best go to guy for water heater. He is master licensed craftsman plumber, uses quality product and material. Pricing is fair, does not try to upsell you. read more

Dan and Gordon are extremely helpful when I reached out to them regarding installing a new electric water heater. I sent my requirements, and some pictures of the unit and its location (interior) and were able to get a quote (for free) without coming out to the house first. Dan took time to answer all of my questions thoroughly, and was very prompt in coming out to install it. When he came out, Dan was extremely polite and respectful of me, my son and my property, making sure he did everything exactly the way I wanted it done. His "thinking outside of the box" allowed us to get it installed with no muss or fuss. The price was very reasonable. I would recommend them for sure. read more

Dan was the easiest contractor to work with. Gave me a clear quote through messaging, came exactly when he said he would, was clean and efficient can't recommend him high enough. Other contractors quotes 30-50% higher and couldn't give a "rough" estimate despite offering to send photos of existing unit. He was great! read more

I phoned "The Water Heater Guy" first thing in the morning on Saturday. My 22-year old American Standard 40-gallon electric water heater developed a leak and flooded my garage. I was looking to replace it with the most affordable option within my budget. Gordon, the owner of "The Water Heater Guy", said he could replace my old unit with a new 50-gallon Bradford White electric unit for a total price of $1,400 (that included EVERYTHING...the water heater, installation, tax, clean-up and haul away of my old unit) within a couple of hours. Sure enough, Gordon personally showed up with his colleague, Dan, and they replaced my old unit within hours of my initial call. Gordon was very professional and communicative. He called to let me know they were on their way about half an hour before arriving. There was NO attempt at up-selling me other services or products. Gordon and Dan were friendly, helpful, and provided amazing customer service. The price Gordon had quoted me over the phone was exactly the price I paid. I highly recommend "The Water Heater Guy" and will contact the company for any future water heater issues I have. Thank you, Gordon and Dan! read more

The Water Heater Guy - New water heater - Water Heater Installation/Repair Near Me - Gilbert, Arizona

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Can't thank Gordon and Daniel enough! Gordon responded quickly to our call, walked us through our questions. And the whole process was done fast. They are friendly and so helpful. We are extremely happy with our new water heater! And best prices as well !! read more

Dan did a great job with my water heater installation. Very smooth process and happy with the results. When I was searching for a new water heater installation, Yelp halped me narrow it down to top rated professionals in my area. What made this company stand out was their straight forward reply with what they offered, a fair estimate, and a good brand water heater I trust. After Dan was done, he explained everything I needed and thanked me for my business. I really appreciate it when companies aren't trying to upsell or do anything other than what I only needed. Top class sir. I will gladly recommend Dan to anyone that needs a new water heater. Thank you. read more

Had a 6 year old Sears 50 gallon water heater that started leaking from the bottom. The water heater had a 12 year warranty so I screwed around with the Sears warranty team for a few days. After sending a tech out who pointed out the obvious they agreed to replace the water heater at no charge. But, since Sears is no longer around they wanted me to go find a replacement and they'd reimburse me. After 3 days with no hot water I checked reviews and found Gordon. At first he didn't want to come to North Scottsdale but his coworker talked him into it. He wanted a picture of the current water heater and gave me an estimate over the phone. Thankfully he was able to come out that afternoon. They did a great job. They had to rework the copper pipes for the relief valve and did it in such a way that I now have more room on the side of the water heater. Because the site was easy to access and everything was in good shape he cut $100 off his estimate (honest guy - I wouldn't have known the difference). No complaints whatsoever. read more

Our water heater went out on a holiday weekend. I left a message but expecting a call back and was pleasantly surprised when I got a call within half an hour. Gordon did his best to replace our water heater and was trying to contact his partner to schedule. He kept in touch all weekend and showed up early the day after the holiday. They did a great job and replaced the connections as well as the water heater. He is fantastic! We could not be happier. read more

Gordon and Dan are the best! They are quick to respond to calls and questions. I was given a quote over the phone for a new water heater install and they came out the following day. Dan was so nice and knowledgeable. He was able to answer all my questions and even gave me some maintenance tips. They were refreshing to work with after dealing with multiple quotes from plumbers whose products and pricing varied significantly. These guys are consistent in work, pricing, and value. I will continue to use them for all our water heater needs. Thanks Again! read more

Just had a new water installed. Dan provided prompt service to replace the water heater. He also provided a quote in advance and came in slightly under. Thanks Dan! read more

Our water heater had been shutting off frequently this past week and their service team kept ignoring my messages so I found the water heater guy, aka Gordon on Yelp. I texted him around 3PM on a Sunday and he quickly replied and gave me a idea of what needed to be replaced. Despite it being a Sunday football day, he came to help within an hour and replaced all the thermostats on the water heater. On top of that, he also alerted me that my circuit breaker was mislabeled which may have led to major issues in the future. It took about an hour and he explained and showed me how I could diagnose the problem in the future. And the final cost was really fair. Really appreciate all the care and time he took to fix our water heater!!! read more

Great service! They responded promptly and installed my new water heater the next day per the quoted price with no surprises. I highly recommend! read more

I was quoted up to double for exact same water heater from another company. The price quoted up front was exactly what I paid. They showed up exactly when they said they would and the communication throughout was terrific. read more

My old water heater was 20 years old and ready to go any day. I called Gordon and he was extremely easy to work with and get scheduled, not to mention very good pricing. He and Greg arrived and completed the work to a high standard and in less than 2 hours. Would highly recommend. read more

I'll be honest, I was hesitant to trust a company with the name "The Water Heater Guy." However, he got some decent reviews, so I took a chance. Our master bathroom hadn't been getting very hot water for a while, so I called and left a message, and Gordon called back shortly and arranged to come out a couple hours later to check things out. Our water heater was about 9 years old, so Gordon let me know that units usually fail around 10-12 year mark in Arizona (which reflects what I've read elsewhere, too), but he checked things out and did a quick flush and nothing seemed to be wrong, so he just gave me his card but didn't charge me for the visit. A few weeks later, the pilot light kept going out and so we decided that since it was so close to the unit's end-of-life anyway, we'd replace the unit rather than trying to spend money to just fix the pilot light on something that might fail in a year. I called up Gordon in the morning and he answered immediately. I explained the situation and about 4-5 hours later, we had a brand-new water heater installed for a lot less money than I thought it would cost (we used to live in Montana and we had a special water heater that cost $5k, so I was dreading paying that much, but the new one here was nowhere close). It's been working great and we actually have hot showers again! read more

What a wonderful experience. He was very kind, professional and quick to respond. I highly recommend!

Very quick to respond and reasonably priced. This was my 2nd time using them in 7 years and the outstanding service has been very consistent. Highly recommended! read more

Gordon was able to diagnose my water heater problem over the phone and assisted me in getting the gas lit again! Perfect!!!

Gordon and Greg are both gentlemen and scholars of their tradecraft.  Their affable nature and self deprecating wit made for a stress free and entertaining install.  For the stringent and value seeking homeowner, let Gordon be your guide and you can avoid the Siren call of subpar water heater models (big-box units - i.e. Home Depot).  His recommendation and vehement loyalty to Bradford White water heaters (plumber sourced, not big-box, significant difference in quality) is merited and based on his prolific experience on what works well in the Arizona environment.  His choice of the R150 slim design 50 gallon gas unit for my home was destined for Arizona and will laugh at you tauntingly even if you fail to flush out the system once a year (that`s pretty much everyone according to Gordon and that`s why the Bradford White will be a willing accomplice to your maintenance failures).  Their process of replacing a unit is thoughtful, clean and efficient (a new world record of 1.75 hours to complete, still on hold from the Guinness World Records office to confirm).  Considering I had some sort of Blob like beast lurking in my tank never before seen (a notoriety that I didn`t want to have and a cautionary tale, this was a big-box Whirlpool model), they flushed the evil right out with whimsical flare.  The end result looks picturesque compared to the previous install of chaotic piping angles and pimp my ride gas lines.  They also included a base pan for average leakage which is often overlooked by others.  And last, but not least, they are the best priced above all others I inquired by 20% or more and one of two purveyors that specialize ONLY in water heaters (If you need brain surgery, you go with the brain surgeon).  All in all, when it comes to water heaters, The Water Heater Guy is, and always will be, my go to.  Thanks fellas! read more

What can I say? He was fast (next day!), clean, professional, and had a great price. I am glad we selected Gordon!

Gordon was a delight. He was pleasant, witty, professional, prompt, and reliable. He replaced the hot water heater quickly and we were back up and running. I appreciate your assistance in making this the easiest home repair I have completed. Thank you. read more

Wow! Had my old water heater start leaking. Called The Water Heater Guy at 1:30pm on a Saturday and he was here at 3:30pm and replaced my water heater and upgraded it from a 40 gallon to a 50 gallon by 5pm. Very professional. Cleaned up after themselves. Put in the sediment trap on the gas line which is advised but not required so I appreciate the extra effort and attention to detail. I will note their pricing for a 50 gallon unit installed was cheaper than everyone else that quoted me to have a 40 gallon installed. Great Service. Highly Recommend. Water Heater is a Bradford White. Only time will tell how this holds up. Previous 2 water heaters didn't last 5 years. read more

Dan came out to our house because the Water Heater was flooding our laundry room. I told him that it was an emergency, and he was over in minutes. There was a bad valve i think. To tell you the truth i am not sure because he didn't charge us A DIME!!! He asked if we needed any help with mopping up. We said you have already done more than enough to help us. His phone rang...another emergency! Dan is our Knight in Shining Artmor....Bravissimo Dan!!!!! read more

We decided to be proactive and replace our 10+ year old hot water heater before living through another burst one!! Called and spoke with Gordon, set up an appt and he and Greg came out and did an outstanding job, we couldn't have asked for more, see the pictures. Greg went above and beyond and replaced the pedestal covering with some extra 1/4" panel board we had. I highly recommend The Water Heater Guy for a job well done!! read more

The Water Heater Guy - Before - Water Heater Installation/Repair Near Me - Gilbert, Arizona

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Everything was great from beginning to end. Installed a Bradford White water heater (with warranty) at a good price in less than a few hours. They charged me $50 for gas given I was in North Scottsdale but that is understandable given what the clown in the oval office has done to gas prices. Thanks for the help Gordon! read more

Based on the Yelp 5 Star ratings, I called Gordon for a water heater replacement. I received prompt, courteous and professional service. The pricing was all inclusive, as quoted, with no surprises. read more

11 yrs old water heater broken on last Saturday, and Gordon and his team come to swap it with a new one on Sunday! They are highly professional and proud of what they do! Went through all the details I need to pay attention! Thank you guys! read more

The Water Heater Guys came the day after I called them which was the Saturday of Thanksgiving weekend. Thank you for a professional and quick job. read more

Very quick response. He's very kind and knowledgeable. What more can I say? I highly recommend!

Responsive. On time. Professional. Friendly. No upselling. Price as quoted. Excellent work quality. Won't use anyone else again.