Great service! Had a check engine light that 3 shops could not resolve. Witmer was able to find a…read morerubbed through wire that was causing the issue the whole time!

This was my second visit to this shop. I had a good experience with my inspection last year, and I…read morewould absolutely make that known if I had received the same level of service this time. Unfortunately, that was not the case. I recently brought my 2008 vehicle in for an oil change and tire rotation. Immediately after receiving it back, the shifter felt rough and misaligned in a way it had not before the service, and it gets stuck. Because the issue appeared immediately after the vehicle had been in their care, I contacted the shop and reasonably expected them to inspect it as a courtesy before asking me to pay approximately $120 for a diagnostic evaluation, which they required. I was not demanding that the shop automatically pay for a repair, nor did I expect them to diagnose an unrelated shifter problem during an oil change. I simply wanted them to investigate a new issue that appeared immediately after their service and determine whether it could have resulted from how the vehicle was handled under their care. Instead, the owner's response focused on the vehicle's age, mileage, unrelated recommended maintenance, and prior hood damage from a deer accident that occurred in 2018. None of those things explain why the shifter suddenly felt different immediately after the service. The response also unfairly suggested that I was only trying to obtain a free repair and refused to consider any other possibility. That misrepresents both my concern and my intentions. I had planned to return for the other recommended services, including the state inspection, until this happened. Had the shop simply inspected the concern and handled the situation professionally, my review could have been very different. I have no problem acknowledging good service when I receive it, as shown by the fact that I returned after my first visit. This was my experience with Witmer Auto. Rather than investigating a legitimate concern that arose immediately after service, the business shifted the focus toward unrelated issues and made assumptions about my motives. I will not be returning and believe other customers should be aware of how concerns may be handled when something appears wrong after service. Update: After I raised my concerns, the business contacted me by voicemail at approximately 5:07 p.m., after closing. Later that night, at approximately 11:55 p.m., the owner sent me a private Yelp message accusing me of planning to "defame" the business, stating that I was "making a fool" of myself, and telling me, "Call me tomorrow or my attorney will be calling you." I found this late-night communication hostile and intimidating, and it further reinforced my decision not to return or negotiate.

Great service and excellent results. Had them Install a new…read morecustom exhaust and it sounded awesome

This has to be the best place to get your car work done in PA…read more They are a solid shop and stay within the estimate when working on your car. They called me and said that it would be a little over a grand in work. I thought it would end up being more after the work, but it ended up being exactly on the dollar. They know exactly what they are doing and take the best car of your car. I have an older truck and parts are hard to find, and they got them all at the best prices I've seen!! Pilgrims is my new shop for everything!!

I've been going to A&B for years. They are the most honest, caring mechanic shop you can imagine…read more They have gone above and beyond to treat me like a person who matters every single time I have needed them. There is usually a bit of a wait to get in with them, but it's worth it. I will go there for anything I need any time I can forever. They're not the cheapest, but they are very, very fair and competitive and will not try to talk you into anything you don't need. If you're local and you need a good car shop, I can't recommend them highly enough.

I called and was able to stop by to get help and service within the hour. Incredibly kind, honest,…read moreand respectful people. 100% recommend!

This place was good once. Mechanics are top notch. Bob the owners son is ignorant…read moreto women on the phone. I went there with 4 vehicles for over 20 years. He is the only reason I found better service after treating my wife like sh** and then telling his daddy a lie about what he did. My suggestion is beware of this place for the above reason and high prices. you can do better.1/2 a star

This is the best shop in the York area as far as craftsmanship goes. Nice family business, the guys…read moreare always there. I've been a long time customer since 2019 and have never been disappointed. They replaced my brakes, and when they wore out abnormally early, they replaced them free of charge. The owner always recognizes me, asks me how I've been, and it feels good knowing I'm more than just a number. Most recently they squeezed me in during their busy schedule as my tire valve cores broke and I needed them replaced ASAP and I'm extremely grateful. Their quality of work is the best around and I plan on returning next time I need them, as it has been for years.

Excellent service! My family has been having their cars serviced by Good's for over a half a…read morecentury and have never been disappointed. Over the years I personally have lived all over the country and experienced everything from the top of the line to the schlock of the line. Good's is the very best, and the standard by which I compare all the others.

I don't question the quality of the work but their services are priced at a premium and I was…read moreprovided with a list of thousands of dollars in additional recommended preventative maintenance. I don't believe the value received matches the amount charged.

Have an older Ford Expedition . Needed brake lines replaced . Read the other reviews decided to try…read moreGroft Auto and I'm sooo happy I did. All new front brake lines from master cylinder to valve to the back brakes. Great job without draining my checking account . Also git my inspection and emissions done and didn't do over estimate job time . Definitely will be using this garage again

Over the years, I can't remember how many times I've been mortally screwed by repair shops;…read moreovercharges, shoddy work, unnecessary add-ons. Not so at Groft's -- a husband and wife operation with fair prices, quality work, and in numerous visits, never a feeling that I just paid for something I didn't need. Sad that this is a remarkable exception to the norm, but if you want fair treatment and a vehicle that works better after you pick it up from the shop, go see these guys.

Straight shooting guys , decent price and doesn't gouge, tech that worked on my truck seemed very…read moreknowledgeable in the problems I laid out in front of him off the top of his head, looked over work and went out of his way to put new gaskets on parts they took off and did a great job splicing in a tbp sensor , looked factory and everything was done correctly, I attempted to go to Monroe auto repair and that place looks like a shop of kindergarteners vs this place .... I wouldn't go anywhere else now that I've visited other places York has to offer

their techs are some of the honest and professional in York county. I have been taking my vehicles…read morehere for over a decade and have never been disappointed.

I purchased a 30 year-old Mercedes diesel and a few days later I decided to drive it to eastern…read morehigh school for my daughter's track meet. As soon as I pulled into the parking lot, I was draining coolant at a rapid rate. It was about 10 till 5 PM. Den's service center came up as the closest to me. I called so that I could get my car towed back home. The receptionist was very polite, took my information and within about 20 minutes they were there to pick me up. The tow truck driver was courteous, took special care in loading my car, and provided me with great conversation on the 30 minute ride home. The towing charge was fair and what I expected for the distance. I would highly recommend them for towing services.

Good value and nice to work with. I wasn't sure about getting my oil changed here but I wanted an…read morealternative to Jiffy Lube. I was pleasantly surprised with the value and overall experience . Will use again !