From my initial contact with the office to the estimate and completion of the project I was very…read morepleased. The office responded immediately and I had the estimate the following day. The work was completed the next day. Jose and Tyler, the installers did a great job. They worked quickly and neatly. All in I'm very happy with their prices as well as their quality of work. Highly recommended.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.

Fantastic service. Knowledgeable, professional, great employees. I first have comment on their…read moreexceptional response time. I called, they answered the phone immediately and had a technician to my house within an hour. He clearly explained the problem with my ancient HVAC system and had a replacement installed within days. The installers were spectacular. Very professional and careful to keep my house prestine. The new system works great. I would highly recommend them.

Neil and his crew Nice honest work. He doesn't overcharge he doesn't try to sell you things you…read moredon't need in fact when my furnace went down a couple days before Christmas I panicked and called AJ Perri. What a mistake. They charge $179 to come in and tell me that my furnace can't be fixed without even touching it and I need a whole new system for $16,000 this week only. I then called Neil came over the next day and changed a thermal couple on the furnace. He stated my furnace is almost indestructible and doesn't need changing. It was a 16-year-old wheel McLain, which next to nothing goes wrong with.

New AC unit out in 2024 Dec. Could not turn on unit when we…read morewent to use it 1st time in summer once we finally got an apt for them to come the unit barely called the house. This year same thing went to use unit today nothing... After 3 calls the earliest they can get here is Sunday! This is a brand new unit. I'm so sorry we used this company and do not recommend to anyone

My daughter has their maintenance program and had an issue with air handler fan. She call for…read moreservice and gave her a date and time. They never showed up and tried to call and waited and waited for a call back. They said the service was cancelled and found they called wrong number. No I have to wait at her house in 90 plus degrees to wait for service the next day. I WILL BE CANCELLING MY SERVICE CONTRACT AND GO WITH SERVICE PROFESSIONALS IN UNION NJ. Y DAUGHTER WILL BE CANCELLING HERS. THIS COMPANY GOT TOO BIG AND TAKES AN HOUR FOR A CALL BACK.

Best company ever easy to do business with came right away to address my service issue! Greg and…read morehis team were super efficient and a great value we were super pleased and the end result was more than we could have hoped for. Super speedy service with hours after we put in a call and request. Wonderful company all around

These guys have come through for us more than a few times. Replaced and explained the reasons why…read morewe had a failure on our previous tankless system. Serviced it every year and came out when there was a problem that was caused by something out of their control. Give them a call, be patient, they are worth the wait. Thanks again guys!

Just had to replace our A/C air handler and condensing unit for 2nd floor zone, and the A/C air…read morehandler and condensing unit for 1st floor zone, Everyone in the organization were punctual, courteous, professional and knowledgeable. First rate outfit. Couldn't be more pleased.. Sent their A- team in for the install and all is well and I am very satisfiied and would give them a strong 10 on a recommendation. Thank you for being that good, honest and qualified. Andy P.

I'm writing today to express my outrage at their recent "bait and switch" service. Yesterday we had…read moreour regular contract service on our air conditioning in preparation for the summer. The technician showed my husband photos of how dirty our unit was and recommended the installation of an air purification system for $59. we both felt that was a reasonable price and agreed to it. My husband even commented to the technician on how reasonable it was. You can imagine my shock when I saw a charge of $1599 on my AmEx bill this morning. Obviously their first reaction will be that my husband misheard the price, but for BOTH of us to have misheard is almost impossible. We know what we heard and we both heard the same thing: $59! Had we been told the truth we would not have agreed given the age of our unit and the possibility of having to replace in the not so distant future. I can tell you we will not be using Aggressive when that time comes, nor will we be renewing our service contract in the future. I don't mind paying for good service, but I don't like being cheated!

Atlantic Air Systems is a high quality and professional organization that always provides excellent…read moreservice. Jake from Atlantic Air did a great job today communicating the issues with my a/c unit, providing detailed updates about how to repair the unit and he was an excellent teacher. Jake is awesome and I would be happy to have him work on our system in the future!

I've been debating writing this for several days, as I am a firm supporter of small businesses, but…read moreit keeps bothering me and I want others to pay attention and not pay for unnecessary repairs: I contacted Atlantic Air to do a heating system inspection for a rental unit, as required by Toms River Township. I have a 1000 sqft rental in Toms River. My first experience with them was excellent . I was unaware that the gas had been disconnected after the last tenant moved out and just prior to the inspection. I was there 3 days prior and it was still turned on. When Atlantic was there initially, they discovered there was no gas, and they promptly rescheduled with me for after I had the gas turned back on with no problems or additional charges. It was great. On the day of the inspection, they were prompt and professional. My tenant had begun moving in and was there when they arrived and they were pleasurable to her. I had been in the space for the prior 2 weeks cleaning and doing some minor maintenance, and the thermostat and heat worked great as I was there on some colder nights and kept the place nice and toasty while I worked. Within an hour or less of them arriving, they called and told me "the thermostat is funky - its kicking the unit on and off and they can't get a good read on the system. He's going to replace it ($195)." Again, I was just there, it was cold out, and I used the heat constantly and it worked great. But, it was a work day, I work 60 min north of Toms River and live 30 min north of Toms River, so I said fine - just change it. I'm not going to argue and I won't have a chance to come down and check it out. I thought it was odd that it had literally worked perfectly 4-5 days prior, but I wrote it off and moved on. Fast forward another 20-30 minutes, and I receive a call from the office. "Your heat exchanger is cracked. This can be very dangerous. We can't issue you the heat cert until we do further inspections." At this point, its important to note that the furnace (Gas fired hot air) was installed 7 years ago. Its only a 7 year old furnace. I asked some questions. The woman on the phone was very polite and professional, and said she would get back to me. After hanging up, I did my research. I found out that the only way to determine if a heat exchanger is cracked is to either remove and physically inspect the entire burner assembly, or remove the entire blower unit and use a camera scope, or use a Carbon Monoxide monitor in the vents to look for leaking CO. I spoke to the office contact again on the phone, and asked bluntly "please let me know which method the tech used to identify the cracked exchanger out of the 3 methods, and please provide me the video and photo evidence of the cracks." Again, she was polite and professional, and told me that this was their newest technician (only hired 1-2 months ago), and he wasn't used to their protocols, she was going to review the findings with Frank, the owner, and get back to me again. Hang up. 30 minutes later the TECH calls me to collect the $195 plus tax over the phone for the thermostat that he put in. I pay him, since I agreed to the work, and ask him about the cracked exchanger. He informs me, (direct quote) - "welll....its about 8 years old, so its nearing the end of its useful life. Its not there yet, but its getting up there." I literally laughed at him and told him that the average gas fired furnace lasts 15-20 years. I guess he thought I didn't know anything about furnaces and didn't do any research. He further said "well, we have our A/C trucks on the road right now since its AC season, I'll need to come back with the heat truck with the appropriate tools and do a proper test of the heat exchanger to determine how much CO is leaking." Hang up the phone again. Finally, the office lady calls a final time - "Frank reviewed all the data, and it turns out there are no cracks in your exchanger. Just note that its burning a little hot. Also, the tech said the filters are really dirty and you need to change the filter." I changed the filter literally 5 days before the inspection during my last visit to the property prior to scheduling with Atlantic Air since I knew they would be doing a full inspection of the heating system and vents. It was a brand new filter, with two spare filters sitting on the floor of the HVAC closet right next to the furnace. This was another lie from the tech. I hate writing these kind of reviews, because I did my research and chose Atlantic Air because the reviews were all 5 star for honesty and value. If I were an elderly person, however, I could have very easily agreed to a new thermostat, a furnace rebuild (heat exchanger) or replacement for $4500 or more, and filter changes. It just seems like this "new tech" was out to gouge. My final recommendation: question everything and make them prove there's an issue before agreeing to anything!!

On Dec 28th, my landlord/roommate's furnace was looked at by NJNG, she had her yearly maintenance…read morescheduled with them, and the tech told her that her furnace(we live in a mobile home...) was dangerous as the heater exchange was cracked, and he redflagged it..so we were without heat. My landlord decided to contact her warranty company,they sent out the most obnoxious guy who said NJNG did not know what they were talking about and he claimed he fixed it. Two days later the furnace rattled, whistled and popped. So again our heat had to be turned off. Then the warranty co had these two guys who didn't speak English, did not know where to look for the problem, and promptly said, "no good".I, in frustration went on my FB page, saw Brown's Heating, Cooling and Plumbing and wrote them explaining the situation. That SAME day, I got a response from Doug Brown who put me in touch with Paul Keator, who then came over THAT afternoon, and looked at it and agreed with NJNG....he told us we could have a new furnace in 2 days, which as of today has come true. Their quote and cost was even $1000 less than NJNG's quote. The techs came at 9am this morning, they were professional, courteous and very knowledgeable. Thank you to Doug for replying to my cry for help and for Paul and his help, and to the techs who came out today.....you all are great and you deserve an A+ rating.

Very disappointing. The service guy didn't do a proper job. This company is not the same level of…read moreservice as when we bought our HVAC system.

On time and professional . used high quality parts from a plumbing supply house vs home depot or…read morelowes which are typically lower quality. Would higjhly recommend.

Great service every time. Issues are fixed quickly and the work is always done right. Very reliable…read moreand professional.