We are new in the area and they gave been great with our pups! Friendly and helpful! They even fave our doodle a toy that is now his favorite when he was having a hard day. read more

Been taking cat Steve here, very nice and efficient for getting shots and things. My cat started getting discharge coming from his ear. Took him here, they looked in his ear, got topical antibiotics. Didn't go away, went back, got another antiobiotic thing, didn't work, went back. Anyway, 3 visits, 3 exams, multiple antibiotics, no improvement, and then sent me home saying "maybe it's allergies?" (In just one ear??? ok buddy). Took my cat 5 minutes away to the other vet I go to, and it took the Dr 5 minutes to examine his ear and find a polyp or tumor in his middle ear has grown out past his ear drum into the outer ear. His ear drum is completely gone, and this is why there is discharge and bacteria. Needs surgery. I guess sending me home and saying it was allergies was pretty stupid. Good thing for my cat, I'm not. I would not recommend this place, especially considering this is not some freak occurrence in cats, it's a well known thing that happens and should have been diagnosed. read more

I recieved a nasty letter 3 days after my appointment from the owner vet and the manager vet. They kept me and my wife who is disabled outside in the hot weather instead of letting us sit inside in the a/c. We are very practical people and love our pets to death. They wanted to do an eye exam for $150 and an ear exam for $79 dollars. And the exam was $76. That's over $300 dollars and we haven't even got a diagnosis or pre scrips for the meds. It would have cost us over $500 dollars for sure. After sitting out in the sun and getting all this bad news was I supposed to be happy. I would say not. All I did was express myself openly. The letter said we were we're no longer welcome in their facility. If that is how they treat their clientel that is pretty sad. This is a very pompous group of people and the arrogance protrudes and is apparent. I hope no one else has to go through what we went through! I would not recommend this vet clinic to anyone! read more

Dr Margo is amazing! She truly cares for our pets! Brookside is a great team! Been best place to take my babies! I've been thru a few!

My pets love Brookside! And it's apparent when you go that other pets do too. The staff is helpful and cheerful, not something you find at every vet, and so very knowledgeable. Not only do I bring my pets here for surgery and excellent care, but my son comes up from Vancouver with his cat, and my daughter drives from Kent with her pup! Vets have been taking a lot of heat lately for scheduling out too far or charging too much, people really need to realize what this pandemic has done to healthcare and BE NICE! read more

Brookside Veterinary Hospital - Woody comes from afar to visit Dr Zingsheim and her staff - Veterinarians Near Me - Gig Harbor, Washington

The absolute best veterinary hospital on the Olympic Pennisula! We have been taking our pets here for over nine years. Dr Lisa and staff have always been very attentive and loving to our pets and treat them with the upmost care. The pricing has always been reasonable and they always go over costs with us before any procedures are done. I highly recommend them for your pets veterinary needs!!! read more

Brookside Veterinary Hospital - Rainer - Veterinarians Near Me - Gig Harbor, Washington

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The front desk person is fantastically and exquisitely condescending, dismissive, rude, and even combative if you try to stand up for yourself or disagree with her. Every single (EVERY SINGLE!) time we bring our pets in for routine care, they suggest tests or treatment the pets don't need. We appreciate guidance but want to have a voice in our animals' care, and we don't agree that adding medication as a first course of action is always best. This last visit, we decided against one of their suggestions (more pills), and we were accused of neglecting our pets. We will be leaving this clinic immediately. Also, nobody likes being fleeced. Veterinary care is getting stupid expensive, so it would be nice to know that they were a little mindful of our pocketbook (care for four dogs and three cats adds up) a little bit. I joked with my husband two visits ago that the cash grab was getting insane, and sure enough, here we are. Run, don't walk, from this place unless you have money to burn. read more

The staff is amazing the location for us personally is perfect and our dog actually liked the vet which is rare for our little monster. Great job everyone and I recommend this place. read more

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I'm giving four stars because our pets looks okay and not uncomfortable after their visit! This hospital became our primary vet. They are also thorough when our pets seem to have a problem and the very best is they have one of the best customer's service!!! read more

Quick service. They are transparent with their costs. They are very caring. Quick response when calling.

I love this place! I know they treat my animal's with dignity and respect. Owners before this co. were horrible! But Now, My fur babies no longer come back terrified. They come back as if they just got back from a spa! Thank You Brookside!!! read more

This is a new vet that just purchased this business , not the one that owned it for 31 years. Took our healthy 11 year old miniature dachshund to see this vet on April 6th to examine what ended up being an operable hernia. He also received a rabies vaccine. This vet expressed our dog's anal glands without our knowledge or approval. After arriving home, he vomited and defecated everything in his system. Took him back, the vet confirmed he had nothing in his stomach, sent him home with an antibiotic and probiotic that needed to be taken with food. Never suggested an IV, not once!! The vet knew that he wasn't eating or drinking because he was so, so sick and lethargic. Our baby passed away that evening! He hadn't seen a vet in 4 years . I wish I had never made that appointment with this incompetent and uncaring vet! read more

After two years of bringing my Rottie Grace to this practice, I cannot recommend them enough. They are so patient and friendly here(humans and fur babies alike). My dog is a bundle of love, energy and jumping joy wrapped up in 100lbs of puppy and they are just amazing at handling her! The practice is run efficiently and easily, there can be wait times, but that is due to others loving this place as much as we do. I'm so thankful we have this little gem on the KP. read more

I have been going to Brookside since 2005 when I moved here. I was in love with the place before and decided to stay on after the practice was sold. The level of care and attention with the new owner/s is great. I like the improvements they've made as to texting reminders and having a tele/visit site. read more

Our first visit was a success! The Dr and her staff had some fresh ideas on how to handle my doggies chronic ear infection. They also helped ease his anxiety about the visit . We were both happy and relaxed by the end. Thanks Brookside! read more

This hospital just got sold and perhaps things have changed. I took my under the weather 16 year old cat there to see what was causing his stomach problems. They didn't even take his temperature! Said he has a heart murmur. I left after feeling uncertain about their care. read more

This Vet is a scam artist and a liar who takes advantage of peoples love for their pets. I brought my four month old puppy to her for his last set of puppy shots. When I made the appointment they booked me out a few weeks and I asked if it would still be in the time frame required and was told it would be close but still fine. When I get there the first thing the vet said was ' oh he is a bit late you will need to come back in a week for an extra booster' . I could have gone to another vet to make sure he was on schedule. And then during the exam she tells me that heart worms are moving up from the south and an eagle can fly over and poop and my dog eat it so I should start him on heartworm meds. Then she just gives me the bill no breakdown its all weird cuz of covid protocals ect so I am nervous my puppy is jumping all over ect and the bill is $220. I get home and look at the items and see this heartmeds are $80. I am on disability and could never afford that and had she told me the price I would have immediately chocked and said no but because she used my love to con me into it without telling me the price I agreed. Then she refused to take them back. She is a BAD HUMAN BEING WHO PREYS ON PET OWNERS LOVER FOR THEIR PETS. AND I WILL BE TAKING HER TO SMALL CLAIMS COURT read more

WOW. It must have been a full moon when the last two Yelpers posted their review. I have been to Brookside 3 times now and each time I have a great experience. While I have not had any major issues with my pets, they usually just get their shots and a quick checkup, each time I am greeting with a smile, and they are prompt in service while not making me wait around. My fellow guests seem very happy and friendly upon each visit, so it makes me lead to beleive that most of Brookside's clients either 1. do not own a computer or 2. have not heard of Yelp. Once word gets out, I think Dr. Woods's impressive facility and staff will get the credit that they truly deserve. (Oh BTW: I live in Puyallup and drive to Gig Harbor to ensure my pets get the ABSOLUTE best treatment!) read more

I love this place! Their prices are totally reasonable and I agree with Brad D. I think Harmony S has some personal issues. And really...who does post an angry review TWO years later??? And a quote is just that, a quote, it's not a guarantee. Anyway, we have 3 dogs and 4 cats. We mostly just go there for well care check ups, but they ALWAYS remember us and always treat our babies like they are the most special pet ever, even though I'm sure they see a ton of 'special pets'. read more

3 times did our veterinarian say to us had no time to take care of my dogs.no time for my furbabies even if emergency or not... Kathy

Dr. Woods was extremely focused on collecting! She was very aggressive and pushy, her attitude, that is. The girls at the front desk exchanged many looks and raised brows with each other, it was a horrid experience... I had to go elsewhere.. vet was very unprofessional. I would never recommend them. Vet is extremely focused on fees over care. Simply put. When she came in to the exam room, she immediately started stating prices for this, for that. I was kind of a little amazed.. wow.. but .. can you help my little dog? Something was hurting her under her tail, and she wouldn't let me examine her. Yelping, etc.. It turned out to be compressed or compacted anal glands, one had burst, the other was about to. It was hard to see her writhing around, with this grim, small, sharp eyed vet calculating, thinking, very controlled looking .. she almost made me laugh but I quickly decided to take my dog to another place. I really think there is something mentally wrong with this veterinarian. I would never recommend this place. read more

If I were you I wouldn't take ANY of my animals here! They seem to only care about money and the vet I saw lied to my face about my cat!!!! She told me my cat has a heart mummer, BUT it's nothing to worry about. She said her weight has significantly dropped since her last visit. I had explained that she's been vomiting often. The very told me these are all symptoms of a thyroid problem. I asked her about her mouth SPECIFICALLY where I had to pull her tooth out and I told her that they even have the tooth because I brought it in prior. She didn't seen to care, but her response was, " Oh yeah everything looks fine." I has been a few mins late and my appointment was an appointment where I could be in the room with her. I called when I parked and the gal told me it was now going to be a " curbside " visit. I started crying and I told her I have a lot on my plate and I want understanding why it has to all the sudden be a curbside visit?" She said the vet only has a certain amount of time set aside for each appointment which I get, but here you can't be late AT ALL I guess. She put me on hold and then she said sometime was coming out to get me. I apologize while crying to the vet tech and the vet a couple times. They were so snobby! The appointment took literally like 10-15 mins! I gave the go ahead for the test that they wanted to run. The visit and tests cost over $200. So, when they called with the results I wasn't happy! They said they found blood in her urine and she was going to have to eat these chew things for probably the rest of her life. Also, the gal started going over the vets notes with me and said that my cat had problems with her teeth!?! I was so mad because I ASKED HER about her mouth/teeth and she lied to my face. I asked told the gal this wasn't told to me and she said, " Well the vet didn't think it was a priority compared to her other issues so it was out on the back burner." This floored me!!! She proceeded to tell me that her thyroid levels were normal, but elevated and they needed to run an extra test that would cost an additional $75. I told her that me and my dad weren't understanding this? If she has the symptoms and her thyroid levels are elevated why aren't they going to treat her? She kept pushing this $75 test and said they have an oath to uphold and can just hand out meds. I said to her, " You guys also have a responsibility to take care of your patients and I expect to be told about ALL issues going on with my animals no matter what!" I asked her if she could understand why I was upset? I asked her if she understood that the vet lied to me and understood why that made me upset? She said, " No I don't." I asked to speak to someone higher up. She said they were in surgery, but she would have them give me a call as soon as they were out of surgery. 8 HOURS 8 HOURS passed and I never heard anything back from anyone. So, I called back. The gal told me that I wasn't authorized on the account, even the I've been bringing out animals in calling them having prescriptions refilled making appointments, and they could no longer discuss anything with me!?! I said, but she's MY cat! The gal said, " Then we can create your own account." She said she had just got done calling my dad. I told her he knows all about everything that's going on and she said oh that's good. I told her he's not happy. She said he can sign a release for me and then all the sudden everything will be ok again. This place is TERRIBLE and they neglect your pets! It's absolutely ridiculous that because I was upset about the vet lying to me that all the sudden now I want allowed to have access to the " account " like at a doctors office. My dad spoke with the manager and she said my cats thyroid levels aren't elevated enough, even though the vet told me to my face she had the symptoms of this thyroid problem, to treat her for this thyroid problem. My dad already had told me he didn't understand why we needed to pay another $75 for what seemed to be an unnecessary test. So, I'm thinking that he was told what he was told because her didn't want to shell out more money. They don't seem to really care about our pets at all! The gal I spoke with had even told me, " Well I want in the room so......" and, " I just work the front desk so....." She said that our conversation just kept going in circles so I could discuss things with the person who would be " calling me back " which she should have never told me that, especially since she probably was planning on complaining about me and never had any intention of having anyone call me back. I'm EXTREMELY worried about my cat! There's no way I'm taking her back there. I'm probably going to start going back to Purdy Vet which we have always gone to and they actually care about your pets. read more

I took my 10 year old lab mix in for a knee injury and she was seen by Dr. Hank Snelgrove. We were able to get a same day appointment and received great customer service. Dr. Snelgrove was very informative and provided TLC to our injured dog. I thought he was quite personable, compassionate and his knowledge along with years of experience gave us great confidence that our dog was in good hands. I also want to give KUDOS to the CVA who gave our dog laser therapy to make her more comfortable. read more

The staff here is always so friendly and they got us in right away despite my unexpected last minute schedule changes! My cat never likes coming to the Vet- yet they are so professional and thorough and take time to answer all of my questions. They are worth the drive from Tacoma. read more

I had such a great experience at Brookside vet. They were so thorough with my pets exam, I feel they really took their time and taught me a few things to be careful of when traveling with my pet. The front desk staff with extremely friendly as well. If I'm in the area again and need a vet I will definitely return here! read more

Can't believe I haven't reviewed them yet! I've been bringing my dogs to Brookside for 14 years now. They've been with us through the loss of a dog, and they shared my heartbreak and made it so much more bearable. I love the caring staff, and their easy-going nature. Going to the vet is stressful for pets and parents, even in the best of circumstances. Having a friendly and well-run office really helps. My sweet baby dog who turns a year old this month has been going to Brookside since he was 8 weeks old. they love on him, love seeing him, and are very gentle with him. I've found their prices to be good, and their commitment to the animals to be stellar. read more

I bring all my pets here after dealing with another Vet. for many years and find this clinic very caring and prices are not bad at all. I have worked in the Vet. field for 30 years and find them very good. read more

Really great experience! We had our Happy fixed Monday and it cost less than what we were quoted! That never happens! The vet tech even laid with him in the kennel while he was recovering! Very impressed! read more

I have a hard time trusting Vets. I don't know why but I always feel like they are trying to just take my money. That's not the case with Brookside. Bringing my dog to them has been such a great experience. First, my dog actually likes Doctor Ryan, and I felt like they legitimately cared for the well being of her. I was also astounded by their fair prices. As all pet owners know vet visits can be very pricey, I was so pleased with the pricing at Brookside. Overall great experience, and now I don't dread taking my pets to the vet. Thank you Brookside!! read more

So dissapointed. My family and I have used this clinic for years. Dr. Woods is amazing, but the rest of the staff is lacking. First and foremost issue was our pup who we brought in multiple times for hip/leg pain. They wrote it off as arthritis each time, even after an emergency appointment when our tough girl had cried through the night. Still passed it off as arthritis and dismissed any further examining requests. Fast forward to a second consult with Purdy Vet who took her straight back for x-rays and found she had a completely torn CCL. Second issue was trying to acquire Trifexis. Each time it was as if their policies had changed. Needed a refill every six months and they refused unless we brought her in for an office visit, at which point we would be billed for an annual exam. One vet tech attempted to come out to the lobby to take a blood sample even though I warned her not to approach our dog as she did. It resulted in her being muzzled and dragged off to the back. If they tell you that you can request a refill from 1800petmeds, don't believe them. They'll deny the refill and call you to schedule an exam. I am so dissapointed, it was so nice a few years ago but the staff is so dismissive, more interested in a quick buck than fixing an issue. Purdy vet is our new go to! read more

Best veterinary hospital out there. I happened upon them because they are so close to my home. But I really lucked out, they are not only convenient and they really are the best. Every time my dogs and I come in, they know us by name and am always greeted with a smile. They treat my dogs as if they are theirs. I wouldn't trade them for the world based on how well they treat my babies. They really are fantastic. read more

I've taken my "pups" to Brookside for 11 years, now, from their puppy shots and now going into old age. They are a busy vet office; that tells me that they are trusted by many people. However, I have never had a problem getting either of my goldens in to see someone. If I couldn't get in as early as I would have liked, the front office would go ask the vet(s) any recommendations for me or questions I had and would call me back while I waited by the phone, usually within 5 minutes. I did have a few after-hour emergencies in the past, and Brookside would always recommend local places, of which there are WAY too few. I just recently had a scary episode with my older "pup", and Lisa squeezed me in before her first patient of the very full day. Costs of service are always clarified before care, recommendations and reasons for the need of blood tests, etc., are given and no guilt trip if I decide to forego any recommendations. I trust Lisa; I know she has the health of my pups at the top of her list, and I know that she has guidelines that she has to follow so she can keep her license and practice going. I must admit, I would have been VERY disappointed if I couldn't have gotten my pup in for the recent problem, after my trust and loyalty to their practice. They did not let me down. They did not let my pup down. I hope as long as I have dogs that Lisa is a practicing vet! read more

Before getting our lab puppy I had called a couple vets to ask some general questions, Nobody I spoke to was as helpful and patient with ALL my questions as Ruth at Brookside Animal Hospital. I actually called a couple times! When our puppy FINALLY came home from the breeder we decided to go to Brookside due to the great interaction we had on the phone. This was the Best desision EVER! ALL The staff there are AMAZING! Super friendly, helpful, and informative. We know they will be able to take care of all our vet needs from here on out! Thanks Brookside! read more

If you are within 50 miles of Brookside, this is the place to take your pets. Dr. Woods works with large animals as well as house pets and I first met her when my goat was having a difficult delivery. Dr. Woods was at dinner in Lakewood and I wasn't even a client at the time, but she rushed back to her clinic as I rushed Mama Goat there. Still dressed in her out-to-dinner clothes, Dr. Woods gowned up and delivered twins. They all would have died without her efforts. Her clinic has grown and there are other Drs. there now and I've had good services from them as well. The atmosphere there is "The animals come first" and all the people reflect that from the moment you walk through the door. Or even when you first call for an appointment. The prices are comparable to or a little under some other clinics. I won't take my pets anywhere else--well, unless it's an after hours emergency, of course. Except it was after hours with the goat, and the emergency care place couldn't handle it, so she did. I'm sorry some others have had less than satisfactory experiences, but I'm guessing there's another side to those stories. I recommend this clinic wholeheartedly. read more

The worst!! If I could leave zero stars I would. They will take care of your pet as long as it is convenient. TWO times now they have turned us away in near emergent situations. The last straw. My horse tumbled my dog, no obvious injuries but he could have been injured. They told us they were closing in 15 minutes and we should go to the ER which is about an hour away. MOST vets would have assessed and if necessary stabilized before sending to an emergency clinic ESPECIALLY when it is an hour away. First time they told us our dog probably had oral cancer and needed xrays to be sure, HE WAS NOT EATING and they were unable to make that appointment for over 3 weeks, because he was not eating, we took him to Summit that day the doctor there said there was NO doubt xrays were not necessary. We had them come out over the weekend to put him down.I would NEVER recommend this place. read more

Thank you for reviews that let so many people now know what I found out the hard way. If you don't mind a vet,who is all about money over pet care ,then you have found the right one. Drive a little,you can do better anywhere else. I was warned by others but didn't listen. Don't make that same mistake. read more

Not the place to take any animal you value or love. The staff is great, but Dr. Woods seems to not be able to diagnose, much less treat animals with serious health issues or injuries, or aging animals. Some of the meds prescribed for conditions are obsolete, and are no longer prescribed by newer/younger/better trained vets. She is only good for the basics...shots, minor bumps and bruises. Has misdiagnosed my animal with a life threatening disease, only to find out that it was just the normal aging process. The meds she prescribed would have killed my dog if I had chosen to listen to her and not seek a second opinion. Yes, she is costly, but I firmly believe the price is long forgotten if the quality is delivered. Not in her case...she is a 007...license to kill. read more

Lisa has been our family vet for 20+ years since she opened. She was there when our puppies were born, the two times our dog fell off the deck, when our dog of 16 years needed light therapy, and countless times since. Lisa continues to be my personal vet now that my parents have moved to Nevada. My dog Ceila has only had the best care by Lisa and her staff. I currently drive from Seattle to see this incredible team. Recently I had a scare with Ceila, and called Brookside to get their advice and they were absolutely wonderful. They referred me to animal hospitals in Seattle if immediate attention was needed (if symptoms progressed) and said to call them if we were admitted so they could follow up on her care. I only wish more people could experience the incredible care that Lisa and her team have given our family since her practice opened in Gig Harbor. I cannot express enough gratitude for all the care and compassion that Lisa and her team have shown our family and our furry family members over the years. We feel extremely blessed to have found such an honest and caring vet team. read more

I will be switching my dog's care back to Purdy Vet after my visit today. I think the vet and workers are great, however there are a ton of hidden charges and pressure to upsell other options. Prior to bringing my dog in I called Brookside to ask if I would have to pay the $68 exam fee to clean my Golden Retriever's ears. I was told no as he has had an exam in the last year and bloodwork. I booked the appointment. Once it was time for me to pay, it was VERY expensive (compared to Purdy Vet ear cleaning). I asked why and was told I was charged the $68 exam fee. I would feel better paying the exam fee if my dog had an actual exam. The only exam I got was belly rubs, and a flip off the ear to show me what they were going to do. No looking inside the ear with a piece of equipment to confirm yeast infection or anything. At least when I paid for the $50 exam fee at Purdy Vet the doc looked inside the ear with a light, smelled, and confirmed yeast infection. The reason I will no longer go to this vet is because I called and confirmed no $68 exam fee. This place is too expensive with hidden charges to be able to afford proper care for my dogs. Back to Purdy Vet I go. read more

Brookside vet is amazing. Dr wood did a great job with Kringle I highly recommend them.