Speedy service. They take their time. They are meticulous with their work. [[HIGHLIGHT]]we went in on a Saturday around 4pm and it was not busy. As we were waiting it started getting busy.[[ENDHIGHLIGHT]] We chose #3 for $35.99 no tax. They have higher options or exterior wash only for $19.99. I plan on going back. read more

Unscrupulous business. Avoid at all costs. If you like being charged for things you didn't ask for, this is the place for you. They added an unauthorized $3.00 "bug charge" to my standard $33.99 wash. When confronted, the cashier claimed it was a mandatory summer fee and refused to take it off. Only after talking with her boss, did she remove the charge. They make up pricing rules as they go. On a previous visit with my other vehicle, they suddenly decided it qualified for a "large car fee," despite never charging it on prior visits. They are dishonest and rely on customers not checking their bills. You've been warned--stay away. read more

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This has always been my "go to" spot for a car wash. They do great work, inside and out, whether you choose a quick car wash or full detail. They take their time and make sure you're happy with the results. Their prices are definitely worth it, keep in mind there is a $3 up charge for larger vehicles. Which you can go online and grab a coupon that'll offset it, so no biggie. I recommend getting here in the morning before the afternoon rush. read more

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I paid for a pretty basic car wash, one step up from the most basic one. I was charged an extra $3 that wasn't explained to me until I asked and then was told that it was a "bug fee" because there were dead bugs on the car. To me, that seems pretty standard for a dirty car but ok. Then I get my car back with a pretty mediocre job done. I didn't take pics of the inside where there was still visible dust on the center console and things that I quickly wiped off myself. I've gone to this place many times over the last few years and feel like the quality has gone down. read more

Brothers Detail Center - Visible dirt left on the car - Car Wash Near Me - Concord, California

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These guys are great! They are fast and do a thorough job. My car hadn't been this clean inside and out for Years! My car is parked outdoors, so dust, bird droppings, and tree pitch are always landing on it. So I will be back--not going to wait that long again. read more

So, I took another car there. I was a little tight on time, so I asked the lady and was told 35-40'. It took them over 70'! [[HIGHLIGHT]]After about 1/2 hour, I could see the delay and asked for my car to be brought out. Nope. Not possible[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Sad part was, no apologies, no effort to do "customer recovery" and offer a discount for next wash, or something![[ENDHIGHLIGHT]] They need a trained manager. The good news is that the crew did a good job on the car, hence the 3 star. read more

Worst place ever. Do NOT come here for any service because you can find another place that deserves your money with better results. I did a VIP car wash because I also wanted the inside vacuumed. I have seat covers, don't have stains on my seats and arm rest, and don't eat in my car. I removed my seat covers when I parked at the vacuum area for them to start so they can vacuum the inside thoroughly. I checked my car before paying and my passenger seat in the front and arm rest have new stains. I opened the door, touched the new stains and they were still wet. It's almost like they spilled or sprayed an incorrect solution. If they attempted to clean it, they did a terrible job. [[HIGHLIGHT]]I came inside and told the associate there are new stains on my seat and arm rest, and her first comment was, "you haven't paid for your car." She ignored what I was saying to her completely[[ENDHIGHLIGHT]]. I replied and let her know, I came in to pay but I'm just telling her someone stained the inside of my car. [[HIGHLIGHT]]At the end, they don't offer any solution and don't take ownership for mistakes so they don't have to work on fixing it.[[ENDHIGHLIGHT]] They just want your money and for you to leave. They are not professionals and do not have integrity in their work. They just hire people to fill bodies to do a job even if they are not skilled or trained on basic car wash details to do the work properly. I paid the full VIP price of almost $50 and left (which is all they wanted). I like to support small businesses but this place is a joke and a waste of your time and money. Do yourself a favor, and do NOT come here. read more

Brothers Detail Center - Car Wash Near Me - Concord, California

The VIP treatment was excellent. I've been a mini car washes and they did a very good quality job. You rarely will get them to do the interior for a regular car wash. The value was superb. Normally you have to get a detail done to get the inside of your car cleaned and Shined. It only took 45 minutes for the whole process from the time I paid until the time I picked up my car. The only slight annoyance is they do not let you add your tip to the credit card. So if you want to tip bring cash, they have very limited cash so they can't really give change. [[HIGHLIGHT]]All in all I found they were very friendly and accommodating.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The manager came and said hello during the process.[[ENDHIGHLIGHT]] read more

Brothers Detail Center - Excellent car wash! - Car Wash Near Me - Concord, California

[[HIGHLIGHT]]Very nice employees.[[ENDHIGHLIGHT]] That said though, my windshield still had bugs and rain dirt on it . The inside of the car looked pretty clean , but my zip around sunglass case was thrown into the seat after being opened and the expensive sunglasses fell out and were squished by the next passenger . That 50.00 mini detail just got expensive . I'm not sure why they were opened in the first place. read more

While I have to say what they did for my car was exemplary, what I requested was completely off the mark from my final result. I had asked if internal vacuuming came with any of the cleaning packages, to which I was told yes, and yet when my car was returned to me the inside was completely dirty. No vacuuming, all they'd done was handle the exterior. [[HIGHLIGHT]]All things considered, make sure you know exactly what you want and what you paid for, because I promise you that is precisely what you will receive.[[ENDHIGHLIGHT]] read more

DO NOT GO TO THIS CAR WASH!!!!!!! I drop my car today to detail car wash and paid VIP for assuming my car will be safe in the hand of this shop. My car was there for more than 1 hour and when I came there - there are not much car in front of the shop. I was wondering why they are taking too long to get my car clean. My car is 6 months old fairly new Mercedes Benz. This is the second time, I came to this place. When, I got my car back, the driver side door was damage. There is new freshly scraped on the side of my driver side. See attached photo. When i talked to the young cashier man, he became defensive, blaming me for my car and smirking and laughing at me. The Young cashier guy was very disrespectful and argumentative towards me. I don't recommend this place. read more

Brothers Detail Center - Car Wash Near Me - Concord, California

I have been coming here for 2 years and they always do a superior job in comparison to the other places I have been to in the east bay. [[HIGHLIGHT]]They are very nice and leave my car always smelling great and shiny.[[ENDHIGHLIGHT]] read more

Goal is to get you out of there as soon as possible. For a $40 price tag I left there with streaks on the body, tires half dressed with drips, dirty windshield, no dressing on the console and interior. I went home and redid it myself. No point in complaining to them. Employees seem like they are miserable. I rated one star because nothing lower. read more

They say it's a hand wash, but they use a very abrasive nylon brush. I paid to get the number one service and they didn't clean under the car and the wax rainbow is broken and when I showed them the video that I took, they said it got some of the car so they wouldn't give me any discounts. And my car still has dirt on it. Stay away not worth the money. read more

Brothers Detail Center - Paid for #1 service - Car Wash Near Me - Concord, California

Zero stars if I could! Terrible service. Lazy staff! 5 cars that came in after mine were finished prior to mine even getting wet. No customer care no apologies. I speak Spanish fluently despite being a blonde and they were laughing and saying nasty things about me. Something about taking so long because I was as filthy as my car. They threatened to push more cars through before mine!!! This place is a dump I should have checked yelp first! It's my fault lol. Do not give them your money or time. Lazy employees who don't care about their business and take no pride in their work!!!!! Stay away! read more

We were in the area and needed a deep clean for our Honda. The reviews are not good so we were worried. However, we were happy we didn't go by the reviews, they did a great job! We paid $39 and they did a better job than our usual place (pictures attached). We will for sure come back when we're in town read more

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Usually when I need to clean my car I pass by here, a few weeks ago I went through another car wash and it was my worst experience !!! The guys here are very respectful and the service they provide is fantastic ... now the most important thing, they leave my car super clean! I recommend it . Thanks a lot ... read more

They're fast and they do a pretty good job. I've been going here for years. My sister recommended them to me. Not too expensive. I'm surprised their reviews are only two stars at the time of this review. They deserve higher ratings. read more

Took my car in at 2:40pm there was three cars being serviced in front of my car. My car was washed and cleaned nicely but wasn't finished until 3:35pm. 55 minutes later is much to long. The two guys detailing cars and walking back to drive out the vehicles that had gone thru the car wash were working their tails off. The manager and other guy just standing around talking was very off putting. Customer service needs major improvement. read more

Up charging is ridiculous an don't get the vip because it's the exact same thing as the basic wash, there is no triple coat wash wax lol

Probably the worst car wash I've been too. I just left and I noticed that the interior still wasn't very clean. There was dust on my dash, fingerprints on the windows, grass wasn't vacuumed all the way and worst of all... the bird droppings on the exterior weren't removed... I just parked and realized they also left their towel on top of my trunk. Thanks guys read more

I came to this location 3 days in a row around 4:30pm and they where already closed , the websites says 8am-6pm i waster my time and gas going for them to be closed. they need to update the hours . read more

JAVIER is the man! He was very attentive and kind with his customers. Would recommend it to anyone Never forget to tip your cleaner. read more

The service hair is really bad the cashier was really rude the guy when I told him what I want it and no air freshener because I have asthma did not even subtract the air freshener off of the price and would not and now the guy that's detailing my car is doing a shitty job do not come here if this place is not worth the $30 for a car wash read more

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I have been going to this place for the last 10 years and taken very nice cars to get washed. Recently I noticed slight scratches on my Range Rover and I specifically asked that they do not use any brushes on the body. Defeats the purpose of a hand car wash! They stated the brushes are very soft and they use it on all vehicles without fear of scratching. They did not follow my instructions. The first time I let it go. I had my car paint corrected and I brought it back in and I specifically asked them not to use the brushes. They made a note and they told me they would not use the brushes. You can imagine my surprise as I looking through the large window. I saw individuals who were vigorously washing my car with these so-called soft brushes. The issue was exacerbated because there was a jeep with a lot of mud and little rocks all over the tires and body before my car - so not only did they use the brushes - they dunked the brushes in a bucket of soapy water that has been contaminated by whatever debris has been taken off the cars before. I now have scratches on my car again. Stay away. read more

Best place to get your car detailed in Contra Costa County. Worth the wait. They take their time. I never have to go behind their world like I do at other popular places. I bring my Porsche SUV here. read more

My husband brought his Acura here to get washed yesterday and when he brought it home it looked completely unwashed. After the wash the rims were still dirty, hood looked smeared and windows had water spots. The worst part was that they forgot the included fragrance. So we went back today to get the fragrance that he paid for and they told him no and said he would need to pay again. The service was awful and there were many men standing around doing nothing. Do not come to this car wash!! Lazy work and bad service! Go to Autopia in Walnut Creek or Super Station in Pleasant Hill to spend your money and get good service. read more

Super professional and quick! Javier was a great help and had excellent service. would recommend.

I was just there today and they did a good job cleaning the interior and exterior of my car. However, I was not aware that their lobby was closed and I would have to sit outside in the stifling heat while my car was washed. Maybe they think you'll tip bigger if you experience some of what their employees are experiencing? I'll go back but definitely not on a hot, humid day like today. PS They could make some extra money if they sold cold drinks! read more

They damaged my Tesla rims and cover it up didn't realize until I went home , very I'm professional, and they told me since I left the lot they cannot do anything read more

Workers were very rude, they did not only kept staring at me but they also were giving a lot of attitude. Wouldn't recommend only because of the attitude these guys have that work outside ! read more

Went to get my Mazda CX-5 CAR washed. Least expensive is $30.99. The insult was when they tried to charge me a $3.00 Oversize Fee!!!! This is a car. Not an SUV. Ridiculous. I backed out and left. read more

Paid 60$ for the car wash including tip ,very disappointed they don't pay attention to clean it properly ,the girl on the desk is very rude and sleepy ,paid another 5 $ to clean the floor mate in the back seat , she said the pack side floor mat is not included ,be aware of ur valuables read more

Used to come here regularly until I realized they're utter fart sucking douchemongers. Look at this foggy crap! I circled back around and to talk to them about it and the dumb asscheese who did it completely denied it saying it looked like that before and that they only used windex. Bichh windex?! Thanks to youtube I was put on to carnuaba wax which took off about 80% of it. read more

Brothers Detail Center - Some dumb sh*t!!! - Car Wash Near Me - Concord, California

Great for car washes but sadly their manager and staff over promises and under delivers. The car wash has a customer incentive program where after so many washes the customer receives a free wash. Their staff never extended this punch card after over 5-10 times of bringing my vehicle. I asked a staff member what can be done about it and she stated provide my bank transactions to claim your previous washes, so I did. But the manager refused to grant the washes. Bummer. Make sure to ask for the punch card because it will not be extended to you as they have over 100 vehicles to service and it would be too much for the staff to offer. Didn't honor some past visits to reach a $35 free car wash and lost a customer that pays for $35 wash every two weeks. read more

This place was fast and they didn't brake anything. That's the only good stuff I can say. They left leaves all over my car, pollen still stuck to my windows.spider webs on my side mirrors and My doors mats were not put back correctly and finger prints all over my sun roof. Will not being going back. They also raised there prices. There is a better one down the street near pleasant hill. Sad that I tipped. read more

Brothers Detail Center - Leaves and pollen still on my windshield - Car Wash Near Me - Concord, California

I wish there was a zero rating, this place doesn't care about their customers. I bought a VIP service and suddenly the mats are not included, I went inside and tried to understand how this has changed and the cashier btw is the Manager's daughter, she had enormous brat attitude, careless about my questioning, rolling eyes all the time. I understand why her dad has to employ her, no one would. They do not care about bad reviews because they do not mind to make this business succeed. My bad I did not check this place reviews before I went. Definitely I will never come back read more

Great car wash service. They're take their time and get in all the crevasses and grooves. Always come back here even if there's a long wait because it's worth it. And the guys are really clean, kind, and thorough read more

Stay away. Not worth the money. They broke my windshield wiper and tried to hide it by tossing it away. Luckily I noticed when I got my car back, but running it without a wiper scratched my windshield. The manager was not helpful. He asked me where the wiper was, which I didn't know, then he said, "how could you not know if it's your car?" Then he walked away. When I confronted him again he went off to "check the security cameras", ran away and never came back. Some of the other employees tried to be helpful. They were able to clean off the windshield scratch and gave me a coupon, but I had to buy a new wiper. They refused to buy the new wiper or be liable for the damages since this is up to the owner / manager who is completely incompetent and lacks any skills to run a business. No gasten su dinero aqui. Me quebraron el limpia-parabrisas y trataron de ocultarlo deshaciendose del limpia-parabrisas. Por suerte yo me di cuenta cuando recogi el carro. Pero se me ralló el parabrisas al tratar de limpiarlo sin la escobilla. El administrador no ayudó en nada. El me preguntó que donde estaba el limpia-parabrisas y yo noo sabia. El me dijo que 'como no sabe, si es su carro" y me dio la espalda. Le volvi a preguntar y me dijo que iba a "revisar las camaras de seguridad" y se fue a esconder, no lo volvi a ver. Otros empleados trataron de ayudar. Al final pudieron limpiar el rallonazo del parabrisas y me dieron un cupón, pero yo tuve que ir a comprar un nuevo limpia-parabrisas. Se negaron a hacerse responsables o comprar un nuevo limpia-parabrisas porque solo lo puede hacer el dueÑo / administrador y desafortunadamente es un incompetente sin ninguna habilidad para hacerse cargo de un negocio read more

Used to be my go to. Not anymore. Last few times they have charged me an "dirty" fee of $4.00. The attendant stated that they charge this when the car is extra dirty or have mosquitos or other bugs splatted on the hood. I told her that I work from home and my car sees less than 200 miles between bi-weekly car cleanings. My car just has dust from it sitting in the garage. I always tip when I am here, but I don't like to be cheated. Would recommend to go find a new spot. read more