Jack is the best! He son is fantastic too! It can sometimes take longer than other places, but the customer service and reasonable prices are well worth the wait! read more

Fast service, honest employees, the owner is a nice guy. I change oil and filled my car's AC. It is a reasonable price compare to other places I have tried. I like to support small businesses. I highly recommend this place. It might take longer as they state to give your car but it's worth it. read more

I went there for a smog and Adel was very welcoming and professional and they finished the smog quicker than the quoted time! I had a really great experience here! I definitely recommend! Thank you Adel! read more

Adel and the team at VIP were a great help, fast work, friendly customer service , and Adel even gave me a recommendation for getting some other work done on my car. my car passed smog no problem and the front desk receptionist was polite and helpful. This smog is a go-to spot for my daily nearby, with reasonable prices as well. read more

Brought in my '95 Toyota for a smog check -- quick and easy process. Great customer service, very friendly and efficient. I'll definitely be coming back here! read more

Very professional and honest. These guys fixed the problem. Would recommend this shop to anyone. Very happy with the service

This place will lie to you to get you to spend more money. Untrustworthy. Told me work needed to be done without expecting me to check for myself. read more

Jack and Adele are both great. Highly recommend them. They are honest, hard working and very nice people. I drive 2 hours away from my home just to go to them because I trust them with my car. read more

Adel and Jack are great people! Very honest and trustworthy, which are rare qualities when dealing with car repair and/or car service shops. I took my car in and Adel let me know exactly what was going on, what I needed to fix immediately, and what issues I can hold off on for now. They have very reasonable quotes and are prompt in getting the job done. I found my new car guys, so definitely check them out to find out for yourself! read more

Family run business. They don't try to nickel and dime you. Prompt service and they perform excellent service.

If I could give this place more stars I would. The staff there is incredibly helpful and nice. I left that place knowing I would be in good hands. Adel is probably the best mechanic I've had my car worked on. He cares for his customers, and is willing to share some of his busy time to make sure you are taken care of. I live in Walnut Creek and I will be coming to this place for my car needs as long as I'm still in the area. Well deserved rating and even better ran business! read more

The staff at VIP Smog were friendly and helpful when I visited their center for the two smog tests needed for my two cars. They took me in as a walk-in and finished my smogs when they had moments between their existing auto repair jobs. I put down my work laptop in their waiting room when I went to pay, and walked out of there oblivious of leaving the computer behind. An hour later, Adel tried repeatedly to get me live on the phone. When I finally had a break to answer, I learned about the computer! I was soooooo relieved!! He stayed open 1.5 hours after the shop closed in order to make sure I could get my laptop back that night!! That is great service. I offered to thank him financially but he refused. I am a very grateful customer! Thank you. read more

I've been coming here for years for my smogs. They are the best around and it shows because they are always busy. They work fast and keep you updated and the prices are fair. It's a little confusing knowing where to park sometimes but once you've been there, you will become a regular. read more

They were easy to do business with. They're not here pulling a fast one or make a quick buck off of you. I came in because I needed to change my oil. They not only managed to squeeze me in on the same day, but the quality was excellent. I can't complain for the price and the fee. My parents come and get their cars serviced here when they need to, and I can see why they like VIP Smog so much. Everyone here is really honest and excellent at both car maintenance and customer service. I can say that even if this place calls itself the VIP, they really are the MVP. I'll definitely come back. read more

I have been here twice for a smog in the past several years and it has always gone great! Best price around (with a coupon) and they send out all the info after your vehicle passes. read more

Staff is so nice here! They are super busy which is a good sign. They are priced under some smog people in the area! They were pretty quick and also super friendly! They helped me figure out an issue with my oil change. The front desk guy is super nice and caring! Come here :) read more

BEWARE of ADEL! I was told they would fix something, kept having me bring my vehicle back. Each time was for a week. The end result, did not repair, sold unnecessary parts. Each time I took the vehicle back they never gave me a work order to hide the fact they had the vehicle. I called the California Automotive Bureau. They inspected and found in my favor. The owner wanted the part he put on (unnecessarily) back after you paid for it! Can you believe that, even after being busted. I think they like to mess with single females. Zero respect, fake friendly and scammers. If they have your vehicle too long, drive by to take pictures, keep your call logs, save paperwork. Make sure they give you a work order indicating why your returning and specifically breakdown the labor for each repair. Be sure to Read the work order and ask for your parts back after having them work on your car. I paid for an oil change and after all the other drama, I discovered they didn't end change my oil. In fact I think they drained it. I was down to two quarts. He told me I only had two when he changed it... My car does not burn oil nor does it leak. I had to take it elsewhere to change my oil. I use Mobil 1, so it's not exactly cheap. Adel was the person helping me. There are a few other issues, I feel they sabotage your vehicle so you will have to get work done. read more

Showed up for a smog when they opened. Nobody was there. I called and via the voicemail confirmed that I was there during open hours (Tues at 10:05am). Voicemail box was full and door was locked. Huge waste of my time. Only glad smog dogs was open down the street where I received reliable and prompt service. Best part, they were open when they said they'd be! read more

3 stars for getting the intended job done. Went in with a car that was misfiring, presumably from carbon buildup, got a car back that stopped misfiring, presumably from the carbon buildup getting cleaned out. Honestly, this was a lifesaver so despite the problem below, this still gets 3 stars. The last two stars are missing because we got the car back with a massive coolant leak that didn't exist when we gave them the car. We brought it back to them and they couldn't figure out where the leak was (and they were too busy to do any real work on the car) so we ended up towing it home and taking it apart ourselves. Turns out whoever did the sealing with the gasket maker on the intake manifold gasket used so much gasket maker all over the intake manifold gasket that they ended up completely sealing the holes for the coolant...so surprise surprise, coolant going everywhere it wasn't supposed to go (including into the engine. The engine oil looked like milk tea). Fortunately, we were able to catch and fix this before any seriously permanent and expensive damage was made but.... read more

VIP Smog Center - Coolant hole on intake manifold gasket completely covered by their gasket maker. - Smog Check Stations Near Me - Pleasant Hill, California

This place is very friendly, fast and accommodating. They started an easy OBD smog about 30 minutes before close. Took a bit to start, but they were done in 15 minutes or less. Price was fair, I appreciated them fitting us in. The problem I have is that their place is extremely small and cramped. Shouldn't have been a big deal for us, as we drive a very small Honda Fit, with a camera. Because of this, they very badly curbed our brand new wheels, and either didn't know (not very likely or believable) or chose to not tell us and figured we might not notice. The rash is extremely noticeable since they're black wheels, and there's a ton of silver showing where it went to bare metal, and there's a spot of red fire lane paint on it as well. I know it happened here for a fact because I'm very careful parking, I have a side view camera AND a backup camera, and I've never parked on a fire lane in my entire life. Pretty upset, won't be back obviously, and would not recommend if you have a car you actually care about. read more

This place is a HUGE joke. I went three times to get my smog done and kept being told different things each time. The guy who runs the place is shady. He told me to come back in ten days and he would pass my smog knowing I had a repair that needed to be done and I directly asked him about it and he said don't worry he would pass me anyway. All they do is keep your car in the back for an hour or more, and do nothing and string you along for weeks with lies. I do not trust this place. If i needed a repair why not tell me/confirm so I can get it done and how about quote me for repair cost since you're a shop as well. Biggest waste of my time. They probably did it because I'm black. read more

Smog testing was done efficiently and reasonably priced. I have returned here numerous times and enjoy the process.

I wish I had discovered this place sooner. My family has used this place for years but I've been going to a dealership near work because it was convenient. Saw their Yelp discount for a smog and saw positive recommendations on the Nextdoor app, so I took my car there yesterday. While there, Jack and Dell took the time to patiently teach me things about my car even though it was late and they were obviously very busy. Jack has a hilariously entertaining personality and you can tell he loves his job and cares about his customers. I recently had a lot of work done at a dealership and found out that I could have saved over half by going to VIP plus they have a guarantee on their work. Will definitely be using them for car services from now on. Don't be put off if they appear to be busy. They're busy because they charge a fair price, are trustworthy, and have a lot of customers. Phones kept ringing while I was there and they answered all of them. My car was also pulled up to the front, when it was done, making it easy for me to leave. Also, if parking is tight, call them and they'll let you know where to park. read more

Great customer service and attention to detail. Jack and Adel are awesome to deal with , trustworthy, and great people in general.

Did my smog here, great ownership and employees. They tell the truth like it is. Get work done in a reasonable amount of time. The owner is very nice. They work in everything, all cars and all mechanic work. read more

This is the only place I take my car. Jack and Adel are the best! They are very honest and knowledgeable. I highly recommend them. read more

Great, hard working people here. I've been here twice already and nothing but smiles. If You need to get your car smogged or fixed, this is the shop you need. read more

One of the most honest and trust worthy mechanic shops anywhere! They are a very friendly staff and are always fair with prices. You don't have to worry about them charging hidden fees like some dishonest shops do. You can book an appointment with the receptionist via phone and do no charge cancellation fees! Highly recommend this place if you need smog or car work! read more

I called and asked If they were open today. And I asked if three was good. Yes it is. The person I talked to one the phone was super nice. So I got there at 3:00pm walked in the door after parking around the block. I was not greeted at all the owner old man was just chit chatting with his long lost brother or something. Then he left and the phone rings and he answers it and literally talks to this person ( friend ) i assume. And walks away. Finally he comes back and says high. This was 10 minutes after my arrival. Then he says it will be about 25-40 minutes. And I said my guy does it better. This old guy is bad for business, horrible customer service skills. The son I guess was super polite. Maybe time for dad to retire. Do not recommend No Parking Bad Customer Service read more

When it's time to get your car or truck maintenance done right this is the place to get it done. Jack & Del are the best & been a client for over 15 years & never had an issue with them. read more

Super happy!!! They got me in and out and most importantly in a very friendly manner. Thanks again.

I used this place to get smog repair and they have no idea how to fix the car.I have no idea how this place stays in buisness.I suggest staying away from this place.They are lucky I gave them 1 star. read more

Great service , very fair price and nice people Also very fast and reliable sue at the desk and jack and the mechanics are very friendly and nice If you need a smog check or auto repair this is the place to go! My second time here for smog and the service is outstanding as always! read more

Was recommended here as a high quality and fair priced place. I can say that they're just that. The Acura dealership quoted twice what these guys did, I'm glad I went here. Support your local family owned businesses, these guys are great - only charge for what is needed and are very friendly. read more

I brought my car for smog testing and it failed on the first try (the car's inner computer was unable to generate a reading). Adel was extremely patient with me and explained what I needed to do to get the car to register. I did the driving as prescribed and brought the car back (without an appointment) a week later. I was seen in a timely fashion and was relieved that the car passed. Thank you Adel for your help! read more

What a great experience! I came in for an oil change and was so impressed with Jack and Adel's knowledge, fair pricing and friendliness that I'll be going to them for all future services and repairs! read more

First time here and heard about it from Yelp. In there for a smog check and made same day appointment with ease. Shawnee at the front office was very professional and customer service oriented. A lovely lady there said that she has been going there for 5 years because they are good. She was also coming from Oakland. I recommend this place. read more

First time customer. Everyone so kind and friendly. Called in the morning was able to get in same day. They are open late so super convenient for those with busy schedules. Without going into each detail these guys know their stuff and super reasonable. Gem in Pleasant hill for sure. Neighborhood feel and family owned business. read more

The people here are amazing. I had a family emergency and had to leave town quickly. They took the time to understand my time crunch and got me in, all the while letting me know how they wanted me to have a safe trip and not to worry about the car. They went above and beyond and now have a customer for life. read more

absolutely terrible service and dirty shop do not give them your money they will take it and not even do the job and expect you to wait 5+ hours for nothing. im beyond upset with this place and i am not one to complain ever. save yourself the misery this place brings. side note: i got hung up on after days of trying to have them smog my car and going in to wait hours only got them to tell me they couldn't do it. i was told i'd get a call but instead i call them and get hung up on after explaining my disappointment. read more