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    Brothers Sound & Security

    2.1 (7 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Brothers Sound & Security

    Security system installation

    Security system repair

    Security monitoring services

    Brothers Sound & Security Photos

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    9 years ago

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    8 years ago

    just got a security system with Brother's Sound & Security I was so happy with the customer service. explain everything so well.

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    9 years ago

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    Alarm New England

    Alarm New England

    1.0
    (4 reviews)

    I have been a long time customer of Alarm N.E. and they stopped…read moresending invoices 3 years ago so I paid in full almost $900 but I'm still getting emails telling me I owe that amount. Also they are very hard to get on the phone so I'm not happy at all with this company. It used to be great but I'm closing my account with them..

    I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

    Brothers Sound & Security - securitysystems - Updated August 2026

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