DJB installations came out to troubleshoot a mysterious picture problem. They methodically searched…read morefor the source of the problem and took care of it. Don was friendly, professional and incredibly knowledgeable. He cares about customer service and satisfaction. Considering the hours spent chasing this problem down myself, his reasonable rate was happily paid! Greg Howard

Don was excellent from start to finish. He came to the house and reviewed another quote with me and…read moresuggested a different option that saved me multiple thousands of dollars. His arrived on time to do the installation and I've been using the system for over a week and it works great! I would highly recommend him to anyone needing his services.

HIGHLY RECOMMEND this company!! I wanted to THANK, And…read moreAcknowledge, the EXCELLENT service and customer support that I received from Brian when I called today. I am grateful that his knowledge helped me get sound back onto my system and made our TV experience'whole' again after we disconnected from cable. Whew! I highly recommend Cyclone Home Systems for all their craftsmanship. We are hoping to upgrade our TV and surround sound system next year and THEY will be my first call ! Thank you, Thank You, THANK YOU!!!

From the owner: Many businesses claim to provide customer service, Cyclone Home Systems is built on customer…read moreservice. We've grown into Connecticut's leader in Closets, Security Systems, Shower Enclosures, Custom Mirrors, and Central Vacuum Systems based on repeat customers and word of mouth recommendations, not slick advertising campaigns. You can count on Cyclone Home Systems to deliver quality work and tireless customer support.

I was a customer for probably 10 years. It was ok service but I did notice that the maybe 4 times…read moreover 3 years the alarm was accidently tripped it took them several minutes to call. I'm writing this review because I've seen the other comments regarding difficulty cancelling. I called to cancel and was told to send a cancellation notice in writing which could be done by email. I did that and got an auto reply back seeming to suggest that I need to provide them the new homeowner's details if I was selling, or my account would not be cancelled. I wrote them back and told them that I would not be giving them anyone else's personal details. I asked to please do as instructed and cancel my account as I have no active contract and I'm under no obligation to do anything but inform them I'm cancelling. I then get a regular mail notification saying that I needed to call them regarding my account. Around that time I saw that they had billed me again. Long story short from here. I contacted my bank and put a block on any further payments and requested a refund on the most recent payment that occurred after I cancelled. My bank investigated and I got the refund. I called them again tonight to make sure its cancelled and they say it is. We'll see.

Horrible experience cancelling the service. I'm past my agreement and I'm on a month to month. Now…read moreI can't cancel

Second time I've used Ponos wireless. Always professional and knowledgeable. Ponos installed a nest…read moresystem and as Meross garage door controller at my home. Works like a charm. Will definitely have them back for my next project.

Shane proved to be very reliable, professional, and knowledgeable! Highly recommended for network,…read morecabling, and A/V needs. Assisted with our office wiring, tv mounting, and installing a new Nest Hello doorbell. Would be happy to use again for any needs.

installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.

Bob upgraded my computer set-up, dealing with both a Mac and an HP. I have a unique situation…read moreusing a virtual box for my accounting program and Bob set it all up so effortlessly and efficiently. He always arrived on time and was very pleasant to work with. He was always easily accessible via text when I came across an issue. His prices are reasonable and I am very happy with his work since he's been my "computer guy" for a number of years already! Thanks, Bob!!

Bob was great! He really saved us. So many businesses won't do house calls at all lately and he was…read moreable to schedule us within a day. He showed up on time and replaced my decrepit hard drive. He was really pleasant to work with, too. (I'm a senior and used to being condescended to by tech people. Bob talked to me as intelligent person.) His rates are reasonable for his high level of expertise. There were no surprises with the invoice. Bonus: In his downtime, waiting for the migration of information, he worked on some other issues we had with other computers. I highly recommend CTNY for your computer maintenance.