Great people to work with. I dropped my watch and broken the crystal and knocked several of the…read moregears out of alignment. I was given several options how to repair and keep the costs reasonable. The watch was repaired and polished up to like new condition. I'm very pleased with with the price and the quick turnaround. I highly recommend.

MS Brown Jewelers is a local business that has been around 3 generations. How lovely to know when…read moreyou need anything from a watch repair to assistance purchasing a special gift , John, Jessica , Michael and staff are a pleasure to deal with. They never disappoint and go above and beyond in customer satisfaction!

My boyfriend and I were visiting Rehoboth Beach for vacation when we stumbled into Harry K's. While…read moreI had already given him some ideas for ring choices, I couldn't help but take a peek at all of the shiny goodness. Our salesman Jim was super helpful and gave us time and space to look at some settings. During this time my boyfriend was able to remind me that none of what I was looking at matched what I had told him previously. I honestly didn't expect to find a setting that I absolutely loved right there on the boardwalk, but nothing that I had seen so far even compared. We took time to talk it over during dinner and never felt the least bit pressured to return. However, we did return and this time sat down with Harry himself. He was so helpful and fun to speak with. He taught us so much about diamonds and how he creates his pieces. It really was an overall memorable experience. We left with the most gorgeous engagement ring less than 24 hours later. My boyfriend even said given his many experiences in the past few weeks with jewelers, this was by far his best. We highly recommend Harry K's to anyone looking for a genuine, passionate, and knowledgeable jeweler. We know we'll be back as we've already talked about purchasing our wedding bands from him. THANKS HARRY!!!!! Sincerely, Lindsay from Puna and Cory

Do as you say,if you say something to a customer. Some owners take advantage of customers. They are…read moreusing the price of gold as the reason, not that it doesn't have an impact. However, it's also used to raise prices. Harry disappointed me! It all started a couple of months ago, when I complained about being overcharged for setting one stone in a ring for my one daughter. I was in the jewelry business for many years and know the pricing. My example is simple, when I asked about a price for a rhodium job. The original price was $65.00 from the manager.Then I was told it would be $90.00. When I received a call the job was finished and went to pick it up, it was $95.00. Harry told me 2 days before that it would be $60 something because I was a regular customer. When I questioned it and told them about what Harry said, I find out that was only if I spent over $700.00 on my next repair. They will never see me again. I will save all my jewelry work for when I go back home to Pennsylvania! My recommendation to all who moved to this area, is shop around and get the price in writing!

Family business. I have relied on them for decades.They no longer do clocks, just watches.read more

Good service at a very fair price. I will continue to bring my repairs to this company.read more

Went there to get batteries for my two watches the woman who waited on me was very personable and…read moreit only took about 10 minutes I'll definitely be a return customer!

I called to politely ask about a watch battery to be changed. I was told $18.99. Then I asked if…read morethey were open around 1pm-2pm? The lady said yes. I went back on Friday and nobody answered the door! Rang the bell four times and called twice! No answer. Then the third call, a lady answered and said she was in the bathroom for 15 minutes, while I stood outside? POOR customer service! No employees in the store! No repair worker on duty! Poor customer service!! The store looks bankrupt! Save your money- find a better jeweler. .

Brought in A bunch of antique watches my grandfather me. I most of them just needed batteries but…read moresome I wanted to see if anything could be done for. Staff were friendly from start to finish, and were very professional. The batteries were priced a bit steep at $20/watch--but the store is in the mall and needs to keep the lights on right? I had a question about one of my watches that went unacknowledged, but I think I may have been trying to ask at the wrong time. I do not know what else this shop can fix, as they were seemingly unwilling to look at my automatic watch (although it is in quite bad shape) and the quartz watch I have that's in rough shape also didn't get looked at. So, I would call and see if they can solve your issue prior to going in. Overall I had a nice experience and would go back, probably not for batteries though.

Was told the crystal for my $50 Timex was coming in from Switzerland, so they couldn't predict when…read morewatch would be ready. Hilarious

Do yourself a favor and shop elsewhere. When your purchase breaks they will blame you for wearing…read moreit, rather than their flimsy, underweight clasps. Buyer beware!!

I usually have a very good experience the many times I've shopped here. However, last night I…read morebought my daughter a bracelet and paid the a $100 bill. I when I got home (2 hours later), I realized the clerk gave me change for a $50. I called to let them know. They said they had cameras that they could zoom with and check it out and would call me back. It was 11:00 the next morning and I still hadn't heard from them. I called them and her response to me was "we really couldn't see anything to support your claim, so unfortunately there's nothing we can do for you." They said their drawers weren't off either. Well, they wouldn't be if their employee pocketed the money. Horrible customer relations and an awful way to do business. Will NEVER go there again and will warn everyone I know about them.

He has been fixing my watches for over 10 years. Hes very quick, and courteous. He removes links…read morefrom my watch bands, he changes batteries, and he has the best price in town. Located at Centre of Salisbury close to "Chuck E Cheese". He never charges me for what he can't fix. Hes honest if he can't fix. He will tell you the price upfront before he fixes your watches.

We were referred here by our waitress at Uncle Bills Pancake House. The main center diamond of my…read morewife's engagement right was loose. We are on vacation and didn't know where to go or trust. So we took the advice of our waitress. We are so glad we did. We showed up a little bit after opening. The jeweler was not there so we left and came back. The woman at the counter remembered us. She took our ring back and he tightened it right up in a about minute. Best thing he didn't charge us. Now the stones are tight, ring is back on my wife's finger where it belongs and she is super happy. So great day. We will be coming back!!

Been our jeweler for years. Mr. Stecher is always courteous…read moreand with a smile. Repairs done in a timely manner and a reasonable price. Check out their jewelry displace. Beautiful!!