Great people to work with. I dropped my watch and broken the crystal and knocked several of the…read moregears out of alignment. I was given several options how to repair and keep the costs reasonable. The watch was repaired and polished up to like new condition. I'm very pleased with with the price and the quick turnaround. I highly recommend.

MS Brown Jewelers is a local business that has been around 3 generations. How lovely to know when…read moreyou need anything from a watch repair to assistance purchasing a special gift , John, Jessica , Michael and staff are a pleasure to deal with. They never disappoint and go above and beyond in customer satisfaction!

Went there to get batteries for my two watches the woman who waited on me was very personable and…read moreit only took about 10 minutes I'll definitely be a return customer!

Owner went beyond in service. Super service and professional Jeweler. Very nice store with…read morebeautifil jewelry.

First, I want to say "thank you". I have an older solid gold watch; it is more of a jewelry watch…read morethan a high end time piece. I brought it to the local major fine jewelry store that usually services my watches for a routine battery change. They informed me that the watch was not working and would need a new mechanism. That being said, I have a long relationship with the jewelry store and completely trust them... they have always done great work. But, before having them replace the mechanism, I brought the watch to Randy of Specialty Watch Repair. He spent about an hour with the watch. When he returned, the watch was back in working order. He informed me that a spring had popped out and that he had replaced it. I don't even want to say how little he charged as his place would be too full. All I will say is that Randy is honest, generous, and competent. My lesson was that a jewelry store, no matter how great, is a jewelry store. A watch is not really jewelry. Thank you Randy for the kind and amazing work.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

Family business. I have relied on them for decades.They no longer do clocks, just watches.read more

Good service at a very fair price. I will continue to bring my repairs to this company.read more

Great spot to get watches repaired. I can't speak to more complex asks, as the 2 watches I brought…read morein simply needed battery replacements. I came in just before they close for lunch at 12:30 pm and was asked to come back at 1 pm when they re-open. When I came back just after 1 pm, there were a few other customers, so I had to wait 10 minutes or so, but the actual process of my watches being fixed was very quick and was only $10 total. Service was also very friendly. I would definitely come back for any watch repair needs. They currently have a notice on their door that they are closed on Thanksgiving and Black Friday this year.

Excellent service. I've had work done here (battery replacement, repairs) and I am always pleased…read moreby the efficient, affordable and professional care.

My family has been shopping at Brown's for many years. They have such a wonderful collection of…read morefine jewelry for a variety of price points. Their customer service is impeccable. One of the best experiences was working with Jessica when my sister was trying to replace her engagement ring. She and Michael gave us just a great education on keeping diamonds beautiful and secure on a ring (get those prongs checked!). Most recently, Cheyenne helped me pick out a gorgeous bracelet for a milestone birthday. Definitely check this out if you're shopping for a sparkling for yourself or a loved one!

On my way to pick up another piece of jewelry John rescued for me. Their work is unsurpassed. I…read morecan't wait to see the outcome.

Yes they are a very established business know what thier doing. Make very fair estimates and have…read morebeen in business a very long time which means they always pay

Dad's coin collection. Employee suggested I try to sell as a set to get more money to an avid coin…read morecollector although he could have bought a few pieces. The integrity was top notch.

October 29, 2025 Second transaction with Andrew.... another…read more5-star experience! A gorgeous, MINT condition Rolex Submariner with a Green ("Starbucks") Bezel! All I had to do was ask Andrew to procure one, and in a couple of days, he obtained a virtually brand-new Submariner with the coveted green bezel that keeps perfect time--and has the box and all the papers. Andrew smoothly adjusted the band and explained every nuance of the Rolex so that I would have the best experience with my new watch. Plus, Andrew's price was absolutely fair for this timepiece. As excited as I am to have this AMAZING and GORGEOUS watch, I remain equally impressed with Andrew's resourcefulness, candor, honesty, fairness, knowledge, outstanding level of service, friendliness, and passion for watches. He should be YOUR "watch guy," as he is mine. Five stars all the way! === October 21, 2005 First experience with Andrew and Sansom Watches! 5-Star! Excellent experience selling a luxury watch! Andrew is honest, fair, very knowledgeable, and quite personable. I received a very fair price for a gold Cartier tank watch. I'll be back to buy a Rolex from Andrew. Thanks, Andrew for the terrific help and great service!

I purchased an awesome watch in amazing condition for a great price. Andrew, the owner is easy to…read moredo business with nice guy professional and everything was exactly as described. If you're looking for a gray market watch, this is a great resource

Great business I own several high end watches and needed much repair and all service was…read moreoutstanding. I'm just shocked that he is in little egg harbor this towns high end watch Is the fake gold seiko watches. That's high end to these people

i have a couple watches, always have since i was a teen, not a rolex, but decent watches. whenever…read moreive had to get them sized, or internal work done this is always where ive gone, and hes always done the work in the shop usually in front of me unless he has to order special parts or something. hes a very nice honest man, his wife is also very nice. he forsure knows what hes doing without a doubt. this is a very under rated shop that deserves to be more recognized for things beyond his master clocks work hes capable of doing.

Brought in A bunch of antique watches my grandfather me. I most of them just needed batteries but…read moresome I wanted to see if anything could be done for. Staff were friendly from start to finish, and were very professional. The batteries were priced a bit steep at $20/watch--but the store is in the mall and needs to keep the lights on right? I had a question about one of my watches that went unacknowledged, but I think I may have been trying to ask at the wrong time. I do not know what else this shop can fix, as they were seemingly unwilling to look at my automatic watch (although it is in quite bad shape) and the quartz watch I have that's in rough shape also didn't get looked at. So, I would call and see if they can solve your issue prior to going in. Overall I had a nice experience and would go back, probably not for batteries though.

Love this place. My eagle claw on my chain was broken and they fixed it for no charge. They also…read morecleaned it. Very nice people and fast, great quality work!!