Friendly, knowledgeable staff. Customer oriented!…read moreGood place to do business! They know what they're doing and prices are reasonable!

Great service for an unexpected problem with a tire! Got the tire patched and oil changed for…read morereasonable cost! Jessy was great!

They're the best in Valparaiso. Great quality of service and honest prices. I've been to a few…read moreothers in Valpo and Tom's is the best.

Awesome service , car needed everything and they took care of me. Even suggested other places that…read morecan help me better with one of my issues. Helped with.my needs even after car was out of shop. Explains everything well and isn't trying to just rip you off and all about the $$$$. Hopefully not soon but will be back.

I got stranded on the highway due to an alternator that suddenly went bad and fried a battery. They…read moretook me in that same day and I got the car by 2:30pm. The cost was also "fair" for what was something I usually would've had to wait for. I recommend this place.

Valpo college kid had tire issue on car. Clements not only patched the tire quickly and with…read morereasonable price, they filled up all other vehicle tires. Strongly recommend this local business for any mechanical issues. Fair price and fantastic service.

Work on your customer service! John, who answers the phones is exceptionally rude! Told me my car…read morewas done but wouldn't tell me what they did. Told me to get there before they close if I want to talk to the guy who did it. I said I didn't have a ride so can you have the guy who did it call me. He said they were busy and if I want to talk to them I need to find my way to the shop before they close. So I asked to talk to Mike the owner, he was recommended to me by the guy who I bought my car from, but Mike is also busy and he would leave him and message and see if he might call me back. I just want to know what was done on my car! If I can't get there before closing you want me to pay and you'll leave the key but you won't tell me what work was done! I had a couple simple questions and he was so rude!!

I took my 20 year old work car to this business today. The guy at the counter took one look at me…read more(female) and my car (old) and started giving me the mechanic song and dance ("we can proooobably look at it later this week, it's gonna be a lot of money. If we have to fix something it's gonna be a lot of money" I needed an alignment and to have my tires rotated "We can look at your a/c for $104 but if something needs to be fixed, it's reeeaaaally expensive". I asked if he could be more specific. "Like $1000". Ok, that's a typical price for an a/c replacement, but this guy and his "expensive" talk is annoying and condescending. He has no idea, and nor is it his business, what people can and cannot afford. It turns out that the work that needed to be done is less than the amount I talked the seller down from his asking price yesterday when I paid cash for the car. It also turns out that I'll be taking the car elsewhere for the repair. The Norm McDonald/Guy Fieri mashup looking guy can keep listening to his Van Halen and being misogynistic all by himself.

I will only take my car to them. They are honest and respectful and reliable. I have nothing but…read moregreat respect for them

I had to make an appointment 2 weeks in advance. Problem was…read morea sporadic hart-to-start and a metal-to-metal clackety noise when starting the car. I said to install a new timing chain and hydraulic tensioner, and inspect the other parts for any that may be bad. Gill's said they will check all the parts after disassembly. It's a 4 hour job to disassemble the top of the engine. After installing a new timing chain and tensioner, Gill's said they had checked everything, and all was ok. I picked up the car and it was better, but I basically had the same hard starting problem and clackety noise as before. Not wanting to wait 2 more weeks for them to look at it, I took the car to another shop. The second shop found what Gill's missed: a bad intake sprocket. Gill's had said, after the repair, that the sprockets, naming them specifically, were ok. The noise is now gone and my engine runs great.

I came for the axle replacement! It was my fault cuz i bought the wrong axle on online and the old…read moreaxle was took out already! I decided to put the old broken axle back but they recommend me to let them rebuild the old axle for me for cheaper cost. I accepted and after 3 hours, the broken axle was like brand new again and was put in my car! They did a good job. My car so smooth now. I'll come back. Happy new year to shop and good luck to everyone!

Definitely one of those shops that you're scared that they might overcharge you. They charged me…read morefor something they couldn't figure out, spent probably no more than an hour on assessing and ultimately didn't fix because they didn't know how. To be fair, neither did the dealership, but at least they didn't charge me $500 like Busy Bee did.

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

Worse place to get your transmission repaired ! Never go there again ! Junior is an ignorant prick,…read moreno people skills ! Had to take my car back 7 times n they made it worse than when I brought it in. The trans didn't even last 28,000 miles. Should of listened to the lady when I first got there that they never fixed her car right to begin with. They lie saying that drive the car, trans needs to learn. Not true, many mechanics I spook to said they they adjust at first and it learns to begin with. The other reviews given by people only speak of regular car repairs not transmission repairs. If you want to get burnt of several thousands of dollars, than go there. I suggest that you look else where for reliable transmission repair. The place sucks !!! Don't go there !

We wish we could put 6+ stars for this place. Our car broke down in the middle of our family trip…read moreand we really needed to head back for work and our one year old. They put us first in line ASAP and worked on our car even though it had multiple things wrong. They were so friendly and constantly gave us updates on our car while we waited. We are so glad we brought our car here, and now we can head home safely. If you're thinking about bringing your car here, do it!!! - Preston R. & family.

If you are a woman, especially a young woman or the guardians of a young woman, do NOT take your…read morecar services here. Last month at the beginning of April, I was sexually harassed by an employee at this establishment. I will attach photos here of messages he sent me via my personal phone number by copying it from my profile that was made by the store. Without my consent or pre-approved knowledge this employee paid for a service that I was entrusting the storefronts mechanics to do. This is an older gentleman that had previously been speaking with me about his wife and elderly father in a friendly, NOT inappropriate, manner. Given the light hearted conversation, I consider his act to be one of generosity and age superior kindness. However, once I left the shop is when he began messaging me. As you can see from the messages, I offered to pay him back for this unexpected and unauthorized act he did of his own free will. He proceeded to request sexual favors in return for his decision to pay for my car service. I was dumbfounded and did not respond for a period of time, in which he repeatedly messaged me until I did respond. In response I reflected on how inappropriate the request was. I unfortunately had to encounter him again the next morning, as the shop's team was servicing my vehicle once more. He "apologized" over text and said he too would be professional. All in all this was a terrible, uncomfortable and outright disgusting experience that I had from this shop. It triggered experiences of sexual harassment and assault that have happened to me in the past year, recent and traumatic enough to induce a panic attack response the more I had to reckon with seeing this man again the next day. I would not recommend their services to anyone, but I ESPECIALLY would not recommend these services to any woman, young women especially, due to their own vulnerability. I was leaving the state and moving across the country, I was alone with no family near my home, and this employee tried to take advantage of that in a humiliating and degrading way. To all that read this, please stay safe.

Wow, these folks are awesome. We've been using them for quite a while. That said we went to have…read moreour tire fixed and they did it in record time plus changed the oil and then just included the tire fixing in the charge of the oil change. I love these folks!

I've visited this location for many years, even before it was Take 5. Generally it's convenient…read moreand usually timely. Sometimes I think they are understaffed. On this occasion the tech attempted to upsell me on the oil change package from the basic synthetic blend to the next level. I told him no and he continued to pitch the upgrade. Then a second tech came over to begin the work and he also attempted to upsell me. Once again I declined and he also said he would have to note that I refused as my truck wasn't recommended to use the lower grade of oil. It's the same grade I've been using for years. I don't appreciate this high pressure sales tactic. Later I discovered they get a bonus for this upsell. Now it all makes sense. I'll go back again but if they attempt to upsell me I'll leave before they ever start. There's other options I can take my money to.

If you got 2-3 hours to kill go here. Went here a grand total of 2 times and each time it has taken…read more2-3 hours to get serviced they got 3-4 people working on one car usually another person just wandering around tryna look busy. Insanely over priced I go to the one in Michigan city and I'm out of there in 10 minutes n they don't try to up charge me on extra BS if your gonna go to take 5 go to the one in Michigan city they get you right and somehow the oil change price is about 20-30$ cheaper. The workers at the valpo one are cool and all but if it takes 3 people to do one oil change I think it's time to put in an application in at the grocery store next door.