I stopped into Brown's Shoe Fit in Fort Collins and really liked the old-school feel of the store. The company goes all the way back to 1911, and that focus on helping people find shoes that actually fit still comes through. They carry great brands like HOKA, Brooks, ECCO, Merrell, Keen, and New Balance, and even though I was just browsing, the selection and relaxed vibe made it a really enjoyable place to stop in. read more

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Excellent service, super helpful folks. Nice selection of quality shoes! They have a clearance rack as well for some great deals on shoes. I will definitely return! read more

I had been looking at athletic shoes online and was just on "information overload" as to the different types. Wanting advice, I went into Browns Shoes in Fort Collins and was assisted by Sam. He was exceptionally personable and demonstrated a lot of knowledge about each brand, style and made some recommendations as to what would be best for my feet. It was truly the best experience I've had buying ANYTHING in a very long time. Go see Sam at Browns! read more

My husband was in desperate need of some new daily shoes and so we came into Browns hoping we could find something that would work. From the moment we walked in, the staff were very helpful. One gentleman in particular took special care in trying to find something my husband would like. He never pushed a particular brand or to buy something in general, he just wanted my husband to be comfortable. He spent over an hour with us trying to find something. They have a great selection of shoes, but unfortunately did not have too many wide sizes available. My husband found something he thought would work, but after a bit of wear, we sadly had to return them. The return process was very easy and the lady was also incredibly kind and helpful. Prices were more than fair for all of the shoes they had. They also had a great sale selection. Will definitely be back for any future shoe needs. read more

Great place right in midtown Fort Collins to get a good pair of shoes. They often have sales, especially at the change of the season, so you can get some good deals. Staff are always friendly and willing to help, they know the brands they sell well too. read more

Great service and extended selection of Birkenstocks. I actually came in specifically looking to replace a pair of well loved thong Birkenstock's that I had worn to death. I expected to pay the typical $99-$109 as I'm hard pressed to ever find any Birks on sale. Imagine my surprise when I found the exact shoe in my size and color for $69. Woot woot. I guess they are changing out their selections and lucky day for me. Pretty big store with a good selection of other comfortable, granola-esk shoes and brands that your feet will love and your fashionista will hate but these days when traveling I care less about what other people think and more about being comfortable.... OMG, I'm turning into my mother!!! They carry both mens and women's shoes that you won't find elsewhere at your typical shoe or department store in town. Great addition to this shopping center. read more

Wonderful customer service... they helped me take care of an order that wouldn't go thru online. Got the order taken care of over the phone and didn't expect it to be shipped until Monday, but they got it out that day, Saturday, and I got them Monday...what an awesome surprise. Keely was so very helpful. read more

Bummer Browns Shoes has taken a couple of downturns since relocating in small mall. Went in looking for kids shoes. No bueno. I was told new management decided to no longer carry kids shoes. No welcoming employees here. No smiles or words other than "what size do you need?" read more

If you are looking to purchase new shoes, this is the store in Fort Collins you should consider. I just purchased shoes at Brown's Shoe Fit Co. yesterday. The staff were friendly and courteous. Scott V. help me with my selection. He was very helpful and knowledgeable. Scott kept asking if the shoes I tried were comfortable; he was asking about fit. And we found the right pair and style. The store displayed athletic, casuals, seasonal, and dress shoes both in men's and women's. In addition, they were displaying socks, purses and sunglasses. I would be surprised, if you walked in seriously looking to purchase a pair of shoes, and walked out empty handed. Highly recommended to my friends and family. read more

They've got a great selection of brands that you cannot find anywhere else in Fort Collins, however be aware that prices can be higher than even manufacturer's prices. I asked for them to price match some sandals from the manufacturer's website and they said that no one will price match off the internet (not true, I've shopped at many places that are glad to price match off the internet). They did end up giving me a store coupon that beat the manufacturer's price, but if you are not careful you may end up paying more for a pair of shoes than you actually need to. Always be sure to ask if there are any coupons available and check pricing through the manufacturer before you buy here. 11/17 Purchased another pair of shoes here and again impressed by their selection but not by the sales or customer service. Sales person didn't seem to want to get a pair of shoes from the back for me. I had to ask a couple times to just try the shoe to see for myself if I may like them. read more

Outstanding customer service from extremely knowledgeable associates who are patient in answering questions and finding the right shoe for your individual needs. Joel and Jake were terrific. I am from California, visiting family in Fort Collins, and I'll be sure and wait until I visit again to buy my next shoes here at Brown's. It is extremely rare to get this kind of shopping experience, shoes or otherwise, in this day and age. A terrific experience! read more

It's wonderful to find a real shoe store that sells quality shoes. Best selection of shoes for comfort and lasting wear in Northern Colorado. It's worth your time to check out this amazing shoe store. Large selection and shoes sales persons that know their shoes, fit and challenging foot problems. read more

Went to Browns for their Black Friday sale. 7:00 AM to 11:00 AM entire store inventory was 20% off. No exclusions listed on ANY advertising for the sale to include mailers and internet advertisements. Got to the store at a couple minutes after 7:00 to match up a Birkenstock for my daughter that our dog chewed up. Showed the sandal to the sales representative and she immediately told me Birkenstocks were not part of the sale. Asked her manager, Josh and he said that Birkenstock wouldn't let Browns put their products on sale. Whatever!!! Hey Browns?!?! You might want to advertise exclusions!!!!!!! Very disappointed! read more

I am a disabled veteran with lung disease, and do not wear a mask due to the medical condition. I went into the store and was told basically put on a mask or leave. When I told the clerk I have a medical condition he was in deferent. Claiming it was the owners policy. This is not in accordance with Fort Collins and Colorado guidelines. I nor my wife will be back. By the way, my wife was wearing her mask. Trying to patronize local businesses due to current COVID-19, but it seems you don't need the business. read more

Awesome selection, but selective customer service. I went in for a pair of Taos, and was glad to find them but unfortunately no one seemed to want to help me. Other customers entering were greeted and asked what they were looking for, I was ignored outside of one clerk joking if I was going to "buy all the boots". No... but I would've at least bought one if I could get the time of day. read more

I would have given Browns 4 stars two years ago. The past few visits have not yielded good results. This is between a poor, very mundane selection. A mix up in shoes sizes on a new pair, and salesman with and ego the size a cathedral which is not warranted. I won't be buying shoes from here again...or at least in the near future. Other stores have already been WAY better. I miss the old Brown's. read more

Full service dedicated and local shoe store. Consistent nice and friendly customer service and they know their shoes. Have been a customer for about 18 years now. read more

Purchased three pairs of shoes today from the owner, Jim. While I went in knowing specifically what I was looking for, the service was still very attentive and accommodating. I would highly recommend this store for anyone looking for a specific shoe. Being in the service industry, I truly appreciate their selection of Dansko's (probably the largest in Fort Collins). They also carry a large selection of Olu Kai, one of my favorite--and hard to find--shoe and sandal manufacturers. read more

I walked in the door and was immediately met by Sarah. She gave me her undivided attention throughout the shopping and fitting process and gave me helpful information about the amount of insulation in each boot I tried. She also recommended how much room the boot should have for my purposes. A great experience, as usual. read more

I used to love shopping here with the previous ownership but the new management has soured me. The salesmen stalk you while shopping, even after putting on shoes to try on making me very uncomfortable. I bought two pair to take home and try out since I couldn't really do that at the store without a shadow and when I brought back the pair I didn't want they wouldn't return them. That's $120 + tax I'm out and will never return read more

New owner (as of 2016) is terrible. Don't buy shoes on sale here as you can't return them. Their prices are way too high, even the sale items are 20% above what you would pay online. Sale people follow you around and harass you. I tried to return a pair of shoes that I bought on sale, 2 days later and the owner said all sales were final. Was never told this when I made the purchase. The only sign I saw that mentioned this was at the chest high counter where most people have their item, or purse, or in my case my arms since I was leaning on the counter. I was visibly very upset and the owner laughed. I could not believe it. Will never return to this store, ever. read more

I only give a five star review when I get treated like royalty every time, and Brown's is no exception. They personally will fit your shoes and help you find the best pair for you. The prices are a little on the higher end, but you get what you pay for...I've never had buyers remorse here. read more

Had to leave because we were being stalked by a sales woman. It was really uncomfortable and awkward. She didn't take our verbal hints and body language that we just wanted to browse. I was disappointed because the new store has a great selection of amazing shoes. Won't go back. read more

Great sale going on! I had the pleasure of working with Mollie. Her professional, knowledgable, gracious, helpful persona made it all a pleasure. Best shoe store in the Fort! read more