I'm not a big fan of the dealership down here in Iowa City, so I started shopping around for an oil…read morechange. Came across Lynch, who quoted me a price just over $46.00 for my Encore. That's for DEXOS oil, by the way. They got me in and out within 90 minutes, which I thought was pretty damn good for a dealership w/out an appointment. Mats got vacuumed. No BS upselling and very friendly staff. Comfortable chairs are available in the lounge, along with complimentary snacks and beverages. I never got approached by a salesman trying to convince me to trade-in my car or any other nonsense like that. Even though its a 25 mile drive, I'm happy to take my car here and I will be back in the future.

I would fully recommend Larry Giovinco. He was a professional and expert consultant in my car…read morebuying purchase. I got the exact car that I wanted and he made the process so quick and easy. I had questions and he fired back just as fast as I could ask them. Also, the showroom and the other staff made me feel very welcome. Overall this was a wonderful experience.

Great customer service great work down on my vehicle. Very happy was told the time the car would be…read moredone and it was finished like it was supposed to be the work was fast and a great job

I left a poor review like a year ago after these guys charged me $600 for looking at my BMW. They…read morekept it for a couple days and then admitted they don't know enough to figure it out. When I picked up my car the entire motor cover was still off and the screws were scattered around and missing. Once they seen the poor review I left they called me with excuses and told me to remove it. To my surprise just now, like a year or more later, they just called me again saying the guy who gave me the excuses last time "cleared things up" and to remove the review on here... Not very good business practice So here is my new review, a bit nicer, but I'm still not happy that my interaction with them was nothing more than wasting $600.

I've been taking my cars here for service for nearly 5 years, and I bought a car from then about a…read moreyear ago. Reasons I love this dealership: 1. I can drop my car off for maintenance work and get a ride to work and they pick me up. 2. The service writers are straight with me and don't try to pull any bs on me just because I'm a female. They also explain things well and are patient when I don't understand. I trust them 99%. I usually see Justin and he's great. Calls me back in an appropriate time frame and is always friendly (even though he doesn't smile much). 3. The sales team is also great. I worked with 2 guys, Kayvon and ___? I forget the other guys name. But really nice guy. All the salesmen are nice, the manager too. Again. They were straight with me and didn't pull any bs. Standard negotiation practices and I felt like I got a good deal. 4. The macho muscular manager fawned over my little 5lb puppy when I brought her with me to pick up my car. Requesting to hold her and take a picture. It was so cute. There's only 2 things I don't like. 1. When picking up your car from the service department it's always parked around the side and you gotta find it. When you first experience this the cashier doesn't even tell you where it is. She just hands you your keys and might say "have a nice day". This would be much improved if she would just say, "here are your keys and your car is parked along the side of the building. Just turn left out the door and you should find it." It took me a couple visits before I understood that this what what they always did. I'm used to it now and it doesn't bother me at all. The other thing I don't like is that their customer service rep always calls after my visit. I get that some people may like this. But I find it to be an annoying interruption and a waste of my time. She's just calling to make sure that if I fill out a survey that I'll give them a perfect score. It's idiotic that anything less than a perfect score is frowned upon (not everyone can or should be an A+ student). But that's an argument for a different day. All in all, I really like everyone I've interacted with at Deery Brothers. And over the last 5 years it's been a lot of people. I would definitely recommend them to anyone. Except jerks. Jerks can take their attitude elsewhere.

Before I decided to go to Deery Brothers Ford Dealership, my journey to find a decent price and…read morequality service lead to a dead end disappointment. You'd think an oil change these days wouldn't take that much shopping around, but from the deceiptful advertising starting at $20 to $60, then when I'd talk to a real person, which ended up me being taken hostage by the script of BS they'd read to you, and right before you fall asleep I wake up with a three digit quote. I had had it after Firestone had done that to me and it was 3 in the afternoon. I started my day doing only to find a place I could afford and trusted. My late mom's voice in my head, the whole time, repeating, take it to the dealership. So I did, thinking that they would be the most expensive of all. I WAS WRONG. I walked in, thinking the worst. In walks Blake. I told him all that I'd went through, and HE LISTENED. He took less than 5 minutes to quote me around $70 and asked me if I could come back at 3 that day. I'm sixty one, but I felt like 16 and wanted to jump, but didn't. LOL I would have broke a hip or something. Anywayz, I finally got my oil change, and all the extra stuff that they do and the invoice at the bottom was $69.75! It took less than an hour and a half and I was out the door. I will be back and if you think that just because it's the dealership, they hike the prices like I did, think again. This family owned franchise is Iowa nice.

Honest, integrity, and excellent service! What more can you say regarding Whitedog Import Auto…read morerepair. I trust their opinion and service on my 1978 MG MGB!

I highly recommend White Dog Auto Service. We needed repair work done on our 2002 Honda CR-V, and…read morethey completed the job efficiently. We are very pleased with both the price and the quality of their work. If you need to service your vehicle, don't hesitate to call the team at White Dog. You won't be disappointed!

Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

TLDR: Pleasant counter experience and quick service. Bad follow-through…read more I had an unfortunate time on Saturday where I came out to my car in the middle of errands and it was dead. I got a jump from a hero and was able to get over to Tuffy. They fit me in with no appointment - and quickly! They were informative and quick. I left happy with a new battery and confident that my alternator and starter were fine. I was able to make my gig a couple of hours away and get back home. Fast forward to Sunday morning with a dead car in my driveway. Come to find out that the tech didn't clean off the corrosion on the leads from the previously bad battery and they didn't tighten down the negative either! I missed church, some work and had to spend time on the issue myself. Couldn't leave a message at the store during off hours. Left an email contact form on the Brakes Plus (Tuffy got bought) website and still waiting for a response.

I usually take my truck to the dealer for service but was in a pinch so I took it to Tuffy…read more Even though they were booked up all day, they squeezed me in. The price seemed higher than at the dealer but I was desperate and was okay with it.

You claim it was certified safe. Then why two days later is there a bad tie rod end and strut…read moreassembly? And why won't you repair it?

RUN! McGrath clearly only cares about making money as fast as possible and here's why:…read more1. I bought a CERTIFIED pre-owned Toyota Tacoma that had an after market GPS tracker and car alarm that randomly went off for months! They not only claimed that I installed this thing but did not offer to pay to get it removed (had to go to Car Toys for a $175 bill that no one will return my husbands car to get reimbursed). I wish I could add a picture to how sketchy this tracker looks. 2. Don't fall for their BS financing. Interest rate they found was horrible, all I had to go to is one other bank and my rate was 2.5% lower than that they claimed was a good rate. Fees are also hidden stating $0 and they bundle it into a jacked up monthly payment. RUN!

Really good mechanics may seem like geniuses to us mere mortals, but Raffy most definitely is an…read moreabsolute genius. That's reason enough to bring him your most troubling automotive puzzles. But if that's no enough for you, I can personally attest to this man truly being a genuinely caring individual who actually wants to help his customers. Raffy will solve your vehicle problems in a way that will make you feel very glad you met him, and really smart you chose his shop out of the dozen or so good ones in Iowa City. He's completely honest and open about your issues and what it will take to fix them, and the price he will charge you is verifiably fair. He works fast, his repairs are accurate, and if you're a DIY'er who normally does your own work, he will take the time to educate you and show you what you missed, and how to do it better the next time. And on top of all that, Raffy is seriously a nice man who will treat you with kindness and respect, while doing his very best to get you back on the road. I would highly recommend you make his shop your first and only choice for any and all automotive repairs, whether you live in Iowa City Iowa, Fort Worth Texas, or anywhere else in between. Thank you So Much Raffy!

Police intervention was required…read more I had an extremely upsetting experience at #1 Auto Repair while traveling from out of town with my 9-year-old son. I got a flat tire and went to the nearest repair shop, as I have run-flat tires. After agreeing to a price for four tires, I left the shop and spoke with family, who thought the price seemed very high. I later contacted two other area businesses, and they quoted $800 less for the same tires and a fully completed job. When I asked the owner, Raffy, if I had been accidentally charged for the wrong tires, he shouted, used profanity in front of my child, called me "you people," and threatened that he knew where I lived. My son was traumatized -- he had never seen anyone speak to me like that. He also refused to release my car unless I paid in cash, despite advertising credit cards, Venmo, and other payment options, so I had to call the police. I was initially refunded the full amount by my credit card company after questioning the fees. However, I ended up paying the shop directly because of a small claims dispute. In court, it was confirmed that the hazardous materials and shop supply fees he charged were not actually used or standard practice, and he had to refund those fees to me. Many other reviews report similar behavior overcharging, shouting, and blaming the customer.