10/10 Experience!…read more Things to know before you go: the studio is located inside Plaza Park Salon. English is not her first language, so please be patient as she will speak slowly. With that being said we had 0 issues communicating. She was extremely polite and professional, and the studio was spotless. I felt very comfortable the entire time, and there was little to no pain throughout the process. She was also very attentive, making sure I was happy with the results before finishing. I absolutely love how everything turned out and would 100% recommend her to anyone considering semi-permanent makeup!

I had an appointment scheduled at The Lash Lounge today. I'm new to the area, and when my GPS said…read moreI'd arrived, I walked into the wrong salon--Brow Threading Beauty Salon, which is located nearby(maybe two doors down!!!) The woman there greeted me and immediately began working on my brows. About 12 minutes into the appointment, I received a call from The Lash Lounge and realized I was at the wrong place. I answered and explained the honest mix-up. I even offered to reschedule and apply the $34 fee to a future appointment. I was polite and very apologetic, fully aware that their brow tech was left waiting. Unfortunately, I was met with zero empathy and told I'd be charged the full amount, no exceptions. Brow Threading told me this kind of confusion has happened before. If that's the case, maybe a little flexibility would go a long way--especially for new clients. Bottom line: mistakes happen. But how a business handles them says everything. The Lash Lounge chose to charge me for a service I didn't receive instead of offering any kind of understanding. I won't be going back. If you're in the area, I highly recommend Brow Threading Beauty Salon instead--16+ years of experience and truly kind service.

Love love love the fact that I can walk in looking rough and walk out beautiful. Liz is AWESOME and…read morethe ladies up front are always open to answer questions about the billing, appointments and product on display. So happy I got the membership, cause every 2 weeks I feel fresh and beautiful. My hubby was attracted to my eyes - the lashes help in that area too!

Oh my gosh - I am SO HAPPY! I was terrified of having my eyebrows done. It's very easy!read more

Once again-Thank you so much for touching up my eyebrows. I love that you know my skin undertones,…read moremy colors and what works best for me. I'm so proud of my eyebrows! Seung, You are so professional and talented but, what I enjoy the most is your personality. My appointment is always filled with educated advice, good conversations, sweet compliments and laughter! I'm so thankful for you and the friendship we developed. You are more than just 5 stars!

I love this spa! This is my first time going to a salon like this, I used to go to normal salons to…read moreget my nails done, but now I went to this salon for the first time and I am so pleased! I also got much more services than I expected when I came because they all looked so cool! I got a Russian Manicure and Head Spa. I was very impressed with the services here, its almost like I was in heaven. The head spa was amazing, I honestly have never got something so relaxing before! Best Salon in Dallas, and probably even in all of Texas! Alina does a great job!

The best eyelash extensions in Plano and the best Russian manicure in Texas …read more I would highly recommend if you like quality services!

I'm so thankful I found Tracy to help with correction of eyeliner I had done years earlier by…read moresomeone else. Certain areas of the pigment had migrated so the eyeliner did not appear as it once did. I was resigned to live with this issue until I found Tracy. At our consultation Tracy explained how pigments can migrate over time and what she could do to correct it. Her many years of experience have given her much knowledge about how skin interacts with pigments, and Tracy was patient, clear and honest with expectations and results. Perhaps the biggest attribute to being permanent make up artist is Tracy is thorough, meticulous and thoughtful with her artistic skills. I'm amazed at my results, and I'm grateful and love the correction Tracy did as well as new eyeliner. Her studio is clean and inviting, and she answers all questions without giving any pressure to make a decision. Tracy is truly a professional whom I trust and highly recommend!!

I seriously considered getting my eyeliner tattooed after getting my eyebrows microshaded last…read moreyear. I was just too nervous and afraid about who to trust, plus the thought of how painful the procedure must be scared me. Well, let me tell you: Tracy is AMAZING. I reached out via text and asked a million questions, and Tracy was warm, highly knowledgeable, open, honest, and professional. She allayed my fears, and I scheduled permanent eyeliner and microshading touchup. She is also super approachable! I still had questions before my appointment, and Tracy was prompt about responding. I LOVE my brows and eyeliner! My morning routine is such a breeze now, thanks to Tracy's exceptional artistry. If you're on the fence about getting permanent makeup, you won't regret contacting Tracy! Reach out to her. Even if you decide to delay, you will learn so much just from corresponding with her and will be able to make a well-informed decision.

Binnie works MAGIC on making your brows look so natural and beautiful. She did my mothers brows and…read morethey turned out amazing! Everyone has been raving about how amazing she looks after getting them done. If you want natural looking brows, Binnie is the person you need to come see! I highly recommend her!! You won't regret it!

Shea is very professional. On the day of my appointment, I had anxiety and sent her a text saying…read morethat I was nervous. Instead of pressuring me to show up, Shea suggested that I take a couple days to become more comfortable if I needed to. It put me at ease. Fast forward, after arriving to my appointment (which she was about 15 minutes late to, but it was situational as she forgot her phone) Shea spent a good amount of time (an hour maybe two) drawing the shape of my brows, measuring my bone structure and adjusting to what I did and didn't like. The appointment didn't feel rushed for a split second. Shea made me feel as though I was the most important client she has ever had. Very caring in her attention-to-detail. She was friendly but focused and very eager to make sure I understood what she was doing, why, and understanding how I felt about it all. The first session looked incredible. Unfortunately, it faded almost completely within 5 days. That is because I didn't follow aftercare instructions, at all. Even though Shea told me repeatedly how to care for my brows. I didn't apply Vaseline after the second night. Maybe even the first. When I communicated my panic to her, she was responsive and attentive. She asked me questions, she asked for pictures, and she made me feel confident that she will get them touched up just right on my second session. Even though she had already been paid in full, it was very clear that she cared deeply about my satisfaction. The second session was just like the first, except this time I followed aftercare instructions. Now, a few months later, my brows are still completely as full as they were when I left her office. The aftercare makes a huge difference in their longevity. If you are going to do this, with Shea or anyone, FOLLOW THE AFTERCARE instructions otherwise you're wasting your money. Shea knows what she is doing. The way she bladed my brows is different than how I would have ever filled them in, but that's because I am not trained on how brows are supposed to lay and arch. I am glad she explained everything to me. Because brows are an art, you can't just shape the same form on everyone as everyone is shaped differently. She find the lines in your face and accentuates your eyes, cheekbones through brow contour. Without a doubt, this is worth the money. Waking up everyday to full brows that you don't have to do anything to, plus it seems like it takes years off my appearance. And it literally looks so natural that even when I get in my 5x cosmetic mirror I can't tell a difference between her work and my natural brow contour. Very grateful I went to Shea vs a different microblading artist.

I love this place. I am really satisfied with my eyelashes. There are right now really curly and…read morefully looking with tint color on them. The staffs were friendly. We also had a little fun conversation. I will come back again.

This was my second time getting ombré brows done and I'm so happy with the results again! She numbs…read moreyour eyebrows first before starting the semi-permanent styling technique, so there's no pain--just a light scratching sensation, nothing uncomfortable at all. The space is clean, stylish, and easy to relax in. She's great at explaining everything as she goes, which made the whole process smooth and stress-free. I love how natural and polished my brows look. Definitely recommend Sonya if you're considering it!

Thank you, Sonya, for the most perfect Ombré brows. She mapped my eyebrows to the perfect,…read moreflattering shape and had a gentle touch, during the session. The pain factor was minimal, similar to eyebrow threading. Highly recommend Sonya!