I do not recommend at all. I was not going to leave a review because I was refunded part of what I…read morepaid. However, I would not go with Berks Plumbing. It was overall terrible experience and as time goes on I realize it could have been catastrophic if I moved forward with them. I had a clogged drain and got an invoice from Essig on what it would cost to move forward with what was needed. Essig was at my home for several hours trying to clear my drain line. Did not try to upsell me on anything I needed. Jim was absolutely fantastic and straight forward and has proven to be a man of his word with Essig plumbing. I called berks plumbing for a second opinion and hydro blasting because it was recommended from a friend who is a plumber on the west coast after the traditional snake from Essig was unsuccessful before going into the foundation. Mike from berks plumbing quoted me at $2000 for hydro blasting and to clear the drain. However said if I bought a $4200 he would only charge me $1,100 for the hydro blasting. Beware single ladies, he is going to say run it by your significant other. I thought it was considerate at first, however, after sharing my experience with other members of the community, this is how he works even when he worked at other companies. Mike is a sales man, he cares about taking your money for the lowest quality work. He sold me on the water softener system, that I did not need and was not in my budget if I needed my pipes replaced at $8,000. He told me it would be beneficial to reduce further erosion on my old cast iron pipes. He assured me the hydro blasting and water softener would solve my issues. And I did not need my pipes dug up in the basement and replaced. I DO AND WHEN I SAW WHAT I SAW WHEN THEY RAN THAT CAMERA I KNOW BERKS PLUMBING SCAMMED ME!! They came out the first time, "ran a camera" (it never happened) and somehow what Essig couldn't get through, they chain snaked and claimed it was hair and lint and "successfully removed the blockage". When I asked Ardie, the plumber Mike sent for the job, to see what was removed from the pipe that was causing the drain issues he said he got rid of it already. Then I asked him what he saw on the camera and if there was a lot of erosion and he said "it was just dark". Ardie said he ran a small load of laundry and there was no issues and I was good to go. I ran a normal load of laundry in my washer and it backed up into the utility sink. Mike sent Ardie back out to correct the job. They came back out and I demanded to see what was going on inside the pipe. They used the same camera and as soon as they got in the pipe there were several holes in my drain line. Water was going under the foundation of my home and the pipes absolutely needed to be replaced. They didn't do their job properly the first time, I did not need it snaked or a water softener. I needed them replaced as Essig told me. Then when I informed Mike I was going with Essig he completely bad mouthed them. Said they do shotty work and will try to upsell me on everything. Coming from the guy who did just that. He lowered the price of the job and wanted to do it when I wasn't home. Red flags all around with him. Then he called me several times reducing the price of the job. I told him it wasn't about the money anymore that I was not confident in their ability to do the job. Mike was going to do it the next day. I live in west reading where you need a permit to do this type of work. He wasn't going to get the permit. He also told me the floor drain doesn't get replaced because they're obsolete which is also not true. I have text messages and I have a recording of the conversation between us. That's how unsure I was about this company. I would steer clear. The employees are unprofessional and their work is not of quality. They want your money. That's all, in my experience.

Our bathroom tub faucet was dripping. We called Berks Plumbing Specialists and they arrived within…read morean hour. The technicians were very courteous and answered all our questions. They were very knowledgeable and made sure we were satisfied with the work they were doing. We will use them again.

We decided we wanted to add ductless AC to our home.. Our…read morefirst impression of the sale rep...Gary White.. was what a company person. He gave us a little history about Boltz and said he had been with them for over 20 years...made me think we have the right person for our air conditioner needs, estimate. Its been weeks now! We called the main office and sent an e-mail! Nothing !!!! It must be nice that your business is doing so well that your sales rep doesn't need to drum up new business. At the least, return our phone call. You could still send us the simple job estimate we requested, but I guarantee you won't be getting our business. We were trying to stay with local business. We'll stay local, it won't be Boltz though. Disappointed !

Late season residential AC failure. We have an 18-year-old unit and recognize we are close to end…read moreof life. In this case however it was a simple change of capacitor and cleaning. Our technician John is TOP NOTCH. Friendly, respectful, polite, knowledgeable and hard working. His professional and affable demeanor show that he is a true craftsman and customer focused. Anna the dispatcher is friendly and helpful and sent our tech earlier than expected, which was perfect as we reached mid day 90s with brutal humidity. We've never been concerned by the pricing as it is fair and what you would expect to pay for this service in our region. Despite the family owned company being sold to Rhoads Energy, the fast and friendly and professional response with fair pricing, among other things, are the hallmarks of what the business was and will continue to be with the staff they have.

They are my go to company. I've used M&M 5 separate occasions at 3 different properties. 2 were…read moreplumbing and 3 were heating/a/c service. Very professional and responsive. Techs were great. Bill paying online. Good prices. I highly recommend them

Dedicated service at a good value (as plumbers go...;-)…read more Needed the kitchen sink faucet set replaced after some years of service. Moen provided a FULL warranty replacement set (Moen rocks!) and Dominic the M&M guy installed this handily for a reasonable charge. Some months later there was an internal issue with this part as well as a number of house plumbing issues that I figured to address at the same time. Brandon and his other brother Brandon set about these other issues but noted that the sink needed a specific Moen replacement part. Meanwhile, they tackled the house pressure regulator, which had been a real challenge for a prior plumber for some reason. Brandon measured the outside pressure and matched this up so our showers were still able to provide the same oomph. This was the root problem to our "water heater issue" - which included relief valve output due to surges. Unfortunately, we still had to buy/install a new overflow bladder. At my request, they also checked all the valves under the sinks and toilets for operation and leaks to see if they needed their packing adjusted or to be replaced. Note: After years of non-use, the typical valve used has packing that can dry and pull back leading to a leak. You can simply tighten up the screw on the front to tighten the packing. If you do replace this valve - go to a better quality ball valve design choice. We also had a significant leak in one of the exterior hose valves - had these replaced with the newer long-valve design that places the shut-off point internal to the house rather than right at the handle. We had them switch out the other one to this, as this will reduce the chance of cracked pipes (and possibly a very soggy cellar) from freezing. Dominic returned and facilitated communications with Moen and eventually did a re-installation. Moen provided an assembly and eventually express shipped a WHOLE NEW faucet set to get this problem solved. M&M was kind enough to significantly discount the charges on the faucet troubleshooting and re-replacement.

We never was given the chance to see or purchase their products…read more Our furnace went down and needed a replacement fairly fast, everyone ( 6) we called jumped to get us a quote that same day and could install within 1 to 5 business days, I called and left a message with Elizabethtown and no one returned my call, I called in and was told the salesperson couldn't make it out for 7 days, I told her we had no heat, but she stuck with the time, so we went elsewhere. I am sure they sell a good product, but I feel if you can't jump to get my business you're not going to jump to service me.

I called them at 1:04. I got a call back from Tyler within ten minutes. He found the problem and…read morefixed it immediately. He was very professional. I would recommend Elizabethtown Heating and Cooling for any issues you may have.

Air condition needed repairs after it was struck by lightning…read more The tech did a great job July 1, 2025 and the office was responsive up until I made the payment on my credit card that same day it was repaired. I originally todo the tech I didnt need a receipt but decided I was going to submit yo my insurance company. The company ghosted me. After about 10 calls and 5 emails and also contacting through the website, I still have gotten a response. well they did send me an email with a line that said service call and $0 on it. I needed them to list the products that were replaced with the total. They can put paid and $0 owed if they want. all of this and it's 3 weeks later. i even drove to the address on their website and it's a corner lot with no building. The open 24 hrs a day is an answering service that you will never be able to speak with someone that can help you. They said they would label it as urgent. Even that doesn't help.

Ian from Just in Case Plumbing just left after a service call this morning to fix a failed bidet…read more He replaced the shut off valve too. As well as snaked a bathroom sink. He was professional, competent and pleasant. He'll be back soon to replace a garbage disposal. I am happy to have a plumber on my list of great contractors!! Tyler was great to deal with too.

I had a clogged drain line in my garage, they arrived and worked on it for 45 minutes and said they…read morecould not drain line was probably broken gave me the # of a plumber to have it repaired. They arrived and plumber arrived and did the same procedure and had the line open in 45 minutes. Mikes charged me 250.00 and failed the plumber got it open and charged less than Mikes. Never again for Mikes!!!

The owner changed the name of the business to MIKES DRAIN SERVICE. We had an emergency. Water…read morebacked up from our septic tank into the basement of our house. It was a disaster. We had a clogged drainage pipe between the house and the septic tank. I called this business and Mike was at my house in 30 minutes. Mike is kind, caring, and VERY good at his job. He fixed the problem in 20 minutes. Additionally, his prices are extremely reasonable! For this emergency visit he charged less than half of the price that was quoted to me by the septic service company we use to pump out our septic tank! I could not be happier and more grateful for Mike! Please use his services. You will be happy that you did!

I just had my first visit from Sal Venezia from Pure Home Comfort. Five stars all the way around -…read moreprofessional, got right to the problem and determined the outcome, and immediately proceeded to fix the air conditioner mishap. First-class service. Will absolutely use him for all future needs. HIGHLY RECOMMEND.

This dishonest guy tried putting up almond colored line set cover on front of house next to WHITE…read moreline set cover!! And he didnt finish job!! STAY FAR AWAY!!

I called this company cold for an emergency based on their reviews. Mike came out the same day and…read morefound and fixed the seeping pipe flooding my sunroom. Since my home is a historical structure this was no small feat. He is a master plumber and has very reasonable rates. I feared my new kitchen cabinets would need to be dismantled or my brick wall destroyed but Mike squeezed into an impossibly small crevice and soldered without complaining.

This guy is GREAT! I had a problem with the kitchen plumbing in a home that is new to me; had no…read moreidea about how the plumbing works or what had been done before. Mike was able to come same day, (no extra charge) and diagnosed the problem as one of two things (explained and even showed everything in understandable language), tried the "easiest-to-try" first and is available to come back if this doesn't fix the problem. VERY nice, easy-to-work-with guy, clearly knows what he's doing and not expensive .... Very happy customer!