I have called on Brucar twice at my business location. Joe has always been very polite, helpful & fast! I will continue to use them in the future and recommend to others! read more

Joe is the best! He's friendly on the phone when I explained the problem. We made an appointment and he showed up on time, and even called ahead to let me know he was on his way. He's very knowledgeable and knew how to fix the lock right away. While he's fixing it, he's asking me how my day is going...just genuinely nice. And he was efficient too! His prices are reasonable and I would totally recommend him to anyone. read more

I felt a bit vulnerable calling a locksmith on a Sunday, but Joe was the consummate gentleman and professional, even using a battery-operated vacuum to clean up when he was done. Call with confidence - we're lucky to have him in our area! read more

Many thanks for the quick arrival. Very punctual. The definition of what customer service is imagined to be. Polite, respectful and accurate. read more

Joe from Brucar Locksmith was great - courteous, professional, friendly, and prompt. The lock on my front door became loose and I couldn't use it to open the door from the outside. Joe answered my phone call before 8am on a Friday morning and was at my house within 15 minutes. He fixed it right away and charged a fair price. read more

Thank you Joe Catriel for fixing my locks. Fast Service, and honest prices. Had another company out before, and they could figure out what was wrong. Very Professional !! Thank you Cecilia read more

Brucar Locksmith was amazing. My daughter's one and only car key (attached to a remote) broke into four pieces this morning, leaving her unable to start the car and drive herself and her two brothers to school in LA. I called Brucar because we have had such pleasant experiences with them in the past, but this morning was over the top! The owner picked up promptly, at 7:20 a.m., and arrived 20 minutes later with his truck. Within another 20 minutes, he had a brand new key and remote, ready to roll! His service was cheerful and less than an hour! from the moment he got on the phone to the moment he waved good-bye. His reliability and kind demeanor gave me a wonderful, uplifting view of humanity this morning; what a great start to our day! read more

This firm was the only one in the area that promptly responded to my call at 6pm, which here is considered the "after hours" and charged a reasonable rate. The technician arrived 10 minutes after I called and unlocked the the door 5 minutes later. Thank you, Frankie, for great service and fast response! read more

I couldn't have been more stupid if I tried. Got myself locked out late Friday afternoon. Never have needed a locksmith but recognized Brucar from seeing trucks in the area. Person who answered the phone was extremely polite. Explained it may be a little bit before she would provide me with time period since technicians were on calls. Frankie Ramirez came to my rescue. He was so polite, explained different cost. He asked for my photo ID that matched with address which I appreciated (I guess this is "normal" but how would I have known). Great company. read more

This is only my second review of a Ventura County business. I highly recommend this company. Debbie and the company locksmiths are outstanding. Anyone with an idea on running a business should follow this business model. Begins first with Debbie. Helpful, courteous and friendly. Next is the locksmiths. Determined to correct the problem. Hard working and professional young men. This is a great local business. read more

Used Joe to unlock a desk drawer and create a key. He was professional, friendly, and fast. I am happy I looked at yelp find a locksmith others recommend and totally agree with the great ratings. read more

We broke a key off in our front door. They came out within an hour, fixed the lock, rekeyed the door, made me an extra key, and charged me a very reasonable price. Amazing customer service. Wonderful people. These guys are the best. read more

Brucar Locksmith helped us make our new house a home! When we closed escrow, they came over and rekeyed all the locks to help us feel safe and secure. Showed up on time, courteous, and professional. Really a caring organization with personalized service. I would highly recommend. read more

Brucar is awesome!! Called them with a crazy situation, and they helped me through it all and got me a set of keys for my car!! Joe came out at the end of a long day, and helped me in about 15 minutes! I will definitely be using them again! read more

I have been using Brucar for years for all of my clients' needs and I can tell you, without a doubt, they are the most reliable, hard-working and honest locksmiths around. They show up when they say they are going to and work quickly to get the job done. Eugenia Bates, Private Professional Fiduciary read more

Craig just left my house in Thousand Oaks. What a friendly great guy. I googled locksmiths in thousand oaks, and yelp came up, I read the reviews and called today, and today he came, fixed my door, the price was VERY fair. I love finding great people who do their jobs, don't over charge because you live behind gates...Made my day....Thanks Craig.....I appreciate YOU! read more

Wow the friendliest most professional staff that I have ever had pleasure of conducting business with. I call to rekey my office the appointment was fast and easy .Joe came in all prepared did the job quick and even stayed and chat with us .will refer all my family and friends . read more

I read other reviews and thought to myself 'Come on, how nice could a locksmith be?" Well, Joe came out and was every bit as friendly and professional as others stated. He does great work and has a very nice energy. The quoted price was the same price - no hidden costs. I definitely recommend Brucar! read more

Seriously super HELPFUL!! it was a fast, easy and very pleasant experience, I will most definitely use them again.

My front door would not lock completely. Called and they came out within a couple of hours. Fixed the problem. Thank you!!

I had a front door where i could not open it at all due to stuck / broke lock. I was also afraid i would be having to buy a new front door lockset because my lock was old. Big problem because we could not go in and out the front door. I called Brucar at 8AM (based on great yelp reviews) and they had Joe out by like 9AM same day and 30 min later my old lock is fixed (he had the part on his truck). The nice lady in the office also offers great customer service and arranges appointments quickly and calls when they are on their way out. Brucar was also very fair and inexpensive (in a situation they could have taken advantage of) and even looked at and adjusted another lock no charge for me. HIGHLY RECOMMENDED. read more

Saturday - I called two services who never called back . This company answered first call and got to my house promptly . Service was professional , fast , reasonable price . I would use again and recommend highly . read more

I am so happy with Brucar. I needed some locks fixed and replaced, and they were able to come out the next day, and did a quick and thoroughly professional and upstanding job. Joe, the technician, explained everything he did and even fixed a couple of small things I didn't even ask him to do. You don't want to call a locksmith often, but if I need one again I will definitely be using Brucar. read more

Great service. Prompt, knowledgeable, and friendly! Reasonable prices. Used twice.

Joe and Amy are some of the most professional folks out there. That's pretty great when you are locked out of your car or need to get into your safe NOW! Thank you for your quick response and friendliness. I'll be sure to call Brucar to get the locks on my house redone:) (psst...great prices too!) read more

We bought a new home recently and decided to re-key the locks (you just don't know how many could people have a copy!). Called Brucar based on their outstanding reviews on Yelp and we were not disappointed!! Debbie (I think?) was super friendly and helpful on the phone. She sent over the technician immediately. Joe was friendly, knowledgeable, polite and helpful. I had him add an extra lock and and a peep-hole as well. The services were very reasonably priced and Joe had every opportunity to "upsell" me, but was very honest and encouraged me to only purchase and install what he thought was necessary rather than trying to make an extra buck. We will absolutely be calling Brucar for all of our future locksmith needs! read more

What can i say that hasn't already been said? I've been living with a lock problem in my home for months, fearing a complicated issue to fix. Not so. One call to a bright, cheerful gal, and within the hour, Craig appeared. I showed him the problem and withing 10 minutes he had it fixed! Again, pleasant and knowledgeable, ...what more can one want? btw...all this service at a very fair price! I am recommending Brucar to our Association board of directors. This company is tops!!!!! read more

Came home from work to find the front door thumb latch had broken, which means I couldn't come in the front door anymore unless someone was inside to open the door. It was after six and I pondered how this would work out the next day when I had to leave and lock all my doors. I called Brucar's and they were at my house within an hour, and 30 minutes later my front door latch was repaired. Fast and reliable. I will definitely use them again. read more

Came over and fixed our locks very quickly , very affordable, very friendly. Highly recommend .

We are new safe owners and contemplated installing a safe ourselves versus have it professionally installed. We looked around and we got a good impression of Amy in the office. We then had Joe install our safe and he was so helpful and professional, we are so happy we went with the professional installation. We were worried that we wouldn't get any support from a safe that we didn't buy from Brucar, but Joe was very friendly, polite, and cleaned up after himself. Being new safe owners, he was very supportive and informative and offered many good tips but not pushy like a salesman. I would highly recommend this company and I am proud to support our community. Thank you Brucar Locksmith Toni and David read more

These guys are amazing! I locked myself out of my house On a Friday afternoon. I was in my house within 45 minutes. An amazingly friendly office gal, very quick wait time and service, a very nice service man and a beyond reasonable price. I never knew a locksmith service could impress me so much! Highly recommended. read more

Excellent service! We had to re-key our rental house quickly and Brucar's customer service was exceptional! I will never use another locksmith again! They've spoiled me! read more

Bryan came out and was so professional, on time and knowledgeable. I needed him to instal a combination lock and not only was he fast but it didn't cost me as my h as it has cost me in the past with other companies. I highly recommend Brucar. read more

Realtor referred us to Joe. He's been out a couple times and has always been delightful, quick, affordable and efficient. Calling again this morning for a door lock issue and am feeling particularly grateful that this isn't it a stressful, worrisome situation because we have such a great company to call upon. read more

I have a safe that I have not been able to open in about 4 years. I've had a couple of people look at it with no success. I really needed to get some papers out of it and came across a man named Joe Catriel from Brucar Locksmith. I was hoping to give it one more shot to see if someone could open this. Joe worked on it for about 10 minutes and it was open. Thank you so much Joe, you really saved me. Brett C. read more

We were living in VA for a few years and rented our home in T.O. while we were away. Two renters later we needed new locks on the entire house. After reading reviews I called for an appointment. I was given a window of time and Joe was there right on time. He was very knowledgable and courteous and he was done in a flash even swept up the saw dust. I am very happy with his suggestion to have one key for the whole house! I would recommend Brucar and I'm I have put them in my phone for the future. read more

Good people they stick to their word! They charged me exactly what they promised on the phone.

One year into owing an expensive home n the front door lock broke. I checked this company out on Yelp and called them. Amy got Joe to come out within two hours. He explained what the problem was n needed to order a part. He was unsure if the manufacturer would sell that small part. I was concerned that I'd have to buy a new $600 lock. A week later Joe was back with the part and promptly took care of it. $100 was all it cost for two service calls and the part. I would highly recommend these folks. Very professional! read more

Had to rekey all the locks on my Mom's house. Called for a quote, was given a reasonable price and so went for it based on positive Yelp reviews. Joe showed up during the time window when I was told he would, pointed out a door I had missed, got the job done quickly and correctly and everyone I interacted with was pleasant and professional. I would definitely use them again. read more

My coworker left his keys in a building. We called a number of locksmiths. Two of them never answered. Another did and sent someone out and called me later to say he got into a car accident. The last one we thought to call was Brucar locksmith. Our locksmith showed up on time, eager to help us and did it for a reasonable price. He was friendly and was the only one able and willing to do the job. If he did not show up things would have been disastrous, for my coworker. His job would have been on the line and he would not have made it home for 12 hours. There would have been some major problems, simply put. I love this locksmith. Thanks again, Brucar locksmith! read more