This is absolutely how to run a landscaping business! From start to finish their professionalism,…read morecourtesy, cleanliness, workmanship, and attentional to detail exceeded our expectations. In dealing with Erik the owner for our backyard sod and landscaping project, his enthusiasm for his work was obvious. I had estimates done from a couple other companies, and Ringers was definitively not only the most in depth, where several options were presented, but it was also the more economical choice. But what really sold me was not the price (although that was a big plus), it was the genuine enthusiasm and interest in getting my lawn and backyard get-away to being its most beautiful with bang for the buck. They went above and beyond to readjust existing flagstone pathways, and also professionally installing an arbor that I had built up which I had planned to do myself, but they took care of it for me doing a much better job than I surely would have. An A++, highly recommended experience all around!

Bushes have died after their landscapers have cut them inches from the ground, and they have cut…read moreflowers off plants. The owner was supposed to drop by to look at their work but never showed or answered my texts.

I've used Midwest Tree Service 4 times now over the past 10 years, and I say, they are "The BEST of…read morethe BEST" both in the quality of their service, and a fair price for the work done. Each time there were major branches or full tree removal on a tree that was adjacent, and substantially hung over my house so it was VERY critical that they cut and lowered down each branch to avoid hitting our roof. Here are a few specific details... Staff/Team: When you watch them working, you can see and appreciate that they really know what they are doing and how to cut and lower down huge branches to avoid house damage. One of the trees I just had removed had quite a few obstructions which the team either moved or was able to work around. In 2017 they removed some major branches that were above my "Glass Sun Room"... This was EXTREMELY important that they did it right since even a small branch falling would have broken the glass roof. They did EXCELLENT jobs on all of the above. Also the team is very friendly and engaging and great to talk with when either they or I had questions or comments. Midwest Tools: MW has obviously invested in all the right state of the art tools including a bucket lift crawler to allow the chain sawwer to get way up into the trees, and a log hauling crawler to haul away the big/huge logs. Both of these have rubber tracks to minimize lawn and landscape damage. Even the team/workers safety helmets have built in 2 way radios so the entire team can easily converse as they do their job. And when they are done, they do an excellent job cleaning up and raking up sticks, scraps, and leaves. Price: Their price is fair considering all the work they do, the tools they use, and the care and safety that they don't cause any damage to my house. I would NEVER let any other service work above my house or glass sun room. Also 2 of the times I had them place the bigger logs at the back of my property for me to cut up for firewood whereas 2 of the times, they hauled everything away. Signed - A 4 time very happy Midwest Tree Service Customer in Wauconda.

thanks again to eric and his crew after a tree smashed through my roof i called in the morning they…read morecame out that afternoon removed the tree from house and did a great job cleaning up. this is second time i used mid-west tree service and again they did great work for a very affordable price

We had some major grading issues as the old patio was way too high and all of our neighbors have…read moretheir properties drain into our yard. Arthur was amazing to work with at the very start. He walked us through his process and the materials. His father who is on his team, brought with him years of experience and knowledge. Despite weather delays, it was always a pleasure seeing the crew and working with them. Great communication and never annoyed with silly questions! Arthur and his team are incredibly professional. We were lucky to have Landstone Innovation work on our project and we look forward to using our beautiful new space and to having the team back for future work.

They were prompt in getting me an estimate which I accepted. They said they would arrive at 7 and…read morethey did. I asked that a couple big branches be placed at my neighbor's per his request but these fellows went over and beyond and cut logs for him. My tree was a huge tree. In 45 minutes the tree was cut down and the area cleaned up. I will be planting a new tree after some months and will ask them to do it for me. They were perfect!

I would be very cautious about hiring this company based on my experience. Before agreeing to the…read morejob, I clearly explained that we wanted to keep the wood from the tree and asked if he would cut it into pieces and stack it in our backyard. He repeatedly assured me this would be no problem. Once the tree was down, however, he cut the wood and left is scattered around instead of stacking as promised. When I questioned him about it he refused to do what we had agreed to. I also had a coupon that was valid for the time the work was completed, but he refused to acept it after the job was done. To make matters worse a branch on another tree was broken during the work and left hanging. I contacted him and asked him to come back and take care of the damaged but he never responded. The most disappointing part was not just the unfinished work and damaged but how the situation was handled afterward, When I reminded him of of what he promised he bacame defensive and accused me of calling him liar and then stopped responding altogether. I am writing this review so other homeownsrs will know to protect themselves. Make sure every detail of the work including cleanup handling of wood and any special requests are clearly written into the agreement before you hire this company.

Quick response and fair price for junk removal, highly recommended. Mike was able to pickup…read moreeverything same day

Professional, on time, reasonable, and quality work. They are reliable, consistent, committed and…read morecommunicative.

Excellent service and reasonably priced. I didn't have a large job but they we quick to respond…read moreand provided everything I needed.

This is the 3rd in-home remodeling project that On Deck has performed for me and they are nothing…read moreshort of fantastic. Take a look at this beautiful kitchen that they built for me. Chris Long Grove, IL

I'm extremely disappointed with how OnDeck handled an issue with our ScreenEZE installation. The…read moreinstallation crew themselves were very nice and professional, which makes the way the situation was handled afterward even more frustrating. We have a mid-century modern home with a very specific exterior aesthetic. One of the defining characteristics of the house is the clean, minimal exterior detailing, and we have been very intentional about keeping window and trim elements flush and visually unobtrusive. OnDeck installed the ScreenEZE system using an exterior corner-mount method that left a substantial amount of dark metal visible around our white openings. At no point during the sales process was I told that OnDeck only installs the system this way, nor was I told that there were different manufacturer-approved mounting options that would create very different finished appearances. During the installation, I was surprised by how much visible metal there was, but I assumed that once everything was complete it would look more like the clean installations shown in ScreenEZE's own marketing materials. I did not realize there was another mounting method that could have substantially reduced the exterior metal because that option had never been discussed with me. I only became aware of the inside/flush-mount option after the project was essentially complete, when I received the installation instructions from OnDeck. Those instructions clearly showed more than one installation approach. When I raised the issue, the initial response was not simply, "We prefer another method." I was first told that I was confusing my installation with a different product/system used for other applications, including arched openings, and that I had not purchased the product I was referring to. I was the one who had to point out that the inside-mount option I was asking about was shown in the installation instructions OnDeck itself had given me at the end of the project. I then contacted ScreenEZE directly to understand what was actually possible. ScreenEZE told me that, when installed correctly and in the appropriate application, flush mounting is a manufacturer-approved method, is covered under their 10-year warranty, and is considered just as reliable and durable as a corner mount. After I brought that information back to OnDeck, their position became that flush mounting is simply not a method they choose to perform because they believe their corner-mount method is superior. That is a perfectly reasonable company preference -- but it should have been disclosed before I hired them. Had I been told, "We only install ScreenEZE using an exterior corner mount, and we do not offer the inside/flush-mounted option," I would have immediately discussed whether that approach aligned with the architecture of my home. If it didn't, I would have hired a different installer. I was never given that opportunity. My first conversation with Phil after raising the concern was extremely defensive. At one point I had to tell him that I did not appreciate being spoken to as though I were a "dumb housewife." The conversation felt dismissive rather than solution-oriented, which was especially disappointing because I was genuinely trying to understand what had happened and how we might fix it. OnDeck also told my contractor that correcting the installation would essentially require replacing everything. Since they were unwilling to offer a workable solution, I contacted another local screen contractor. That contractor was able to reuse the existing metal, replace only the screen material, and move the entire installation inside the openings with two installers in one day. The cost to me was an additional $2,800. I asked that $2,000 be held back from OnDeck's final payment to account for part of the additional cost I had to incur to achieve the installation I originally expected. Rather than having a meaningful discussion about a compromise, I received a notice of lien for the $2,000. What makes this especially disappointing is that I understand what it means to run a small, family-owned business. I run businesses myself, and I know how important trust, communication, customer service, and your word are to building a reputation. Mistakes and communication breakdowns happen. What matters is how a company responds when a customer raises a legitimate concern. I was completely willing to work toward a fair middle ground. Instead, I felt dismissed, given conflicting information, and ultimately forced to find and pay another contractor to solve a problem that could have been avoided entirely with one conversation before installation. My issue is not that OnDeck prefers the corner-mount method. My issue is that this preference materially affected the appearance of my home and was never disclosed before the work was done. Unfortunately, based on how this was handled after the installation, I would not recommend OnDeck.

Great service and always does exactly what is needed. Great office staff too! If unable to come…read morebecause of bad weather, they always let us know when to expect the crew.

I couldn't be more pleased with this company. Their…read morecustomer service is supburb. Diane and her team bent over backwards to ensure they got our emergency taken care of immediately. The tech was courteous, professional and VERY knowledgeable. The communication was excellent during the whole process.