Took my daughter's car to Quality for engine light a couple of weeks ago. Previously, another auto…read moreshop had replaced the gas cap in hopes that that was the issue for the evap system engine code from the diagnostics. That shop said that most of the time, a poor sealing gas cap is the problem for that system code, but to find out for sure a smoke test of the evap system would be required. Well, we hoped that the problem was solved so we passed on the additional cost for the smoke test with that shop. Soon after, the engine light came on again. So that's how I ended up taking the car Quality for the engine light a couple of weeks ago, so they could run the smoke test. Daniel ran the test (the same diagnostic code for evap system) and to my surprise, they called me in the shop area and showed me the smoke spilling out of the gas cap connection, which obviously was not fixed by the previous shop the first time. So we're happy with a new gas cap, but then a short time later the engine light comes on again - how aggravating! So, I took it back to Quality this morning and Joe remembered the car and me from the recent, last visit. Diagnostics showed an issue with the evap system again, but this time using a higher pressure system test on the evap system, they isolated the additional problem canister and completed the repair. Thinking this through, once they found the poor gas cap seal previously with the smoke test, (which I came in asking for at the suggestion of the other auto shop) replaced the gas cap and the engine light went off after test drive, it would not have been prudent at that time to try a different costly diagnostic (in this case, the higher pressure test.) I learned that the smoke test is a low pressure test, which perhaps would not reveal the problem with the evap system canister issue - at least that's how understand it (might be wrong.) Fair pricing for part and labor. Excellent service and personal attention to me - kept me in the loop on the issues regarding ordering the part (GMC problem with part number, not Quality's.) Miguel test drove the vehicle to ensure that the engine light was now no longer activated and I was good to go! I've used Quality for years for all of my vehicles and after using many automotive shops in the Spring area since 1990, Quality is the one I trust most. Mike and his team are good, honest people - just what one needs in an auto shop.

Quality repair facility, staff and mechanics are very trustworthy! Prices are very reasonable, my…read moreentire family has been going here for 20 years.

Repair One has gone above and beyond for me every time I've needed any automotive work, from the…read moresimplest to the most complicated problem. Superb customer service!! I cannot recommend them highly enough!! This is the only place I will take my vehicle.

Had really bad customer service and were dishonest multiple times. Completely unwilling to work…read morewith me and acted like they weren't at fault for their errors.

I was disappointed with my experience here. When customers are deciding whether to spend money on…read morerepairs, they deserve to be given all relevant information about the condition of their vehicle so they can make an informed decision. In my experience, important information was not clearly communicated to me before I made decisions about repairs. I later learned information that absolutely would have affected what I chose to do. I understand that vehicles can have multiple issues and that a repair shop can't predict everything. My concern is with transparency and communication. Not giving a customer all of the information available so they can make an informed decision about repairs feels like sketchy business to me. Unfortunately, the experience left me without confidence in the shop, and I won't be returning and if you are considering going think again.

I can only think of one place to go that I thoroughly trust. Great shop. Used them many times…read morefor BMW 335, VW golf tdi. Thank you! Option for parts is very useful and work & communication is the best around.

At the nearby McDonalds parking lot, I inadvertently ran over a foreign object and the front tire…read moreof my vehicle was punctured . I checked and saw the nearest tire repair place had good reviews. I drove to FRJ, they were busy with three vehicles being worked on in the three service bays. Flocko met me, examined the tire and called one of his mechanics over. They jacked the vehicle up, repaired the tire and then tested the repair for leaks. I was "good to go". I was very impressed that Flocko realized that I could not drive the vehicle very far with the damaged tire, and he immediately assigned someone to repair it. The price was reasonable. That is wonderful customer service, thank you Flocko.

I like Flocko and the rest of his team . They are fair and…read morealways honest with me. Since I moved to Houston 5years ago my brother turned me on to him& no matter who I call or wht situation I hve found myself in with ol bessy, ( thinking it's a better situation) I find my way right bck to FRJ - the best go to for my mechanic needs . I'm a woman and most of us don't kno .... Whn it comes to vehicles. Truthfully Idc either , I jus want to kno tht my car will go whn I need it to & not worry about being ripped off !‍ U truly get Wht u pay for & I don't mind paying at all ! Thanks FRJ!

I was on traveling from Huntsville when my battery light came on. I called Lumans Auto Repair and I…read morewas told to bring it over. It was diagnosed an alternator replacement needed. They made sure to get me home and the vehicle back to me after the repair. I will definitely use them again.

I just love this auto repair shop. Everyone is very friendly. Prices are very fair. They do…read moreexcellent work in a timely manner.

A different repair shop told me my 2014 Hyundai Santa Fe needed a new engine. Before committing to…read moresuch a large expense, I brought my car into Jon's shop to be looked at. Chris looked my car over, showed me photos of the cylinders in my engine, and explained what they'd recommend--and it was NOT a new engine! The shop could do the repairs for a fraction of what the other shop said they'd charge. Jon and Chris are very honest and know what they are talking about! I was referred to this shop by a retired master mechanic and he said he trusted them so I felt comfortable bringing my car in for repairs. I'm very happy to get a few more years out of my Hyundai!

I never leave reviews, but I must leave one for Jon's Auto. let me start off by saying that I am a…read more72 year old woman and have been ripped off by many repair people in the past. I took my 2009 Camry to him for a yearly "wellness" check-up. Jon was so nice and professional, he did a thorough inspection and gave me a very reasonable quote for simple maintenance such as oil change, new windshield washer motor, wiper blades, and new rear brakes. He told me the rear brakes were 80% worn and that I could get by for a few more months if needed & that the front brakes were fine. I opted to have him replace the brakes now. I took it in at 9:30, and he had the work finished by 5:00 at, what I consider, a very reasonable price. This is an A+ place! I'm recommending this business to all of my friends!

My family has used Cillis Car Care since the 1970s. They do amazing work and you can trust what…read morethey tell you. My dad was highly judgmental of all auto repair shops. Once he discovered Cillis, he never changed. They have helped keep four generations of our cars safe and reliably on the road. (My grandfather, dad, me, and my kids. Not sure you can find anywhere else as consistently honest and helpful.

I recently visited Cillis for service, where Alexia handled my appointment. She brought my car in…read moreright away and walked me through her recommendations based on the issue I described. During their free vehicle inspection, what another repair shop had diagnosed as a costly shock assembly replacement turned out to be something completely different. Alexia showed me the actual problem: a tire bulge that required replacing the tires, followed by a return visit for a wheel alignment. That plan makes sense, and I intend to move forward with it.

Very clean and professional place. No appointment oil…read morechange under 30 minutes. Pricing fair. Staff polite. I recommend and am AAA Member which I realized pulling in they are approved.

Our go-to for all things automotive for over 30 years now. Highly recommended. So good to have a…read moreplace to take your cars and trucks that you know is run by honest, caring people. Crystal is the BEST!!