Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

I am new to the area and, unexpectedly, my car took a turn for the worst. I contacted a couple…read moremechanic shops, but they were unable to help me. When I called Christian Brothers, I had the pleasure of speaking with Heidi. She was very helpful from the 1st phone call, and throughout the whole process. I was able to bring my car in right away and they got to it the next day. After a thorough inspection, I was sent multiple videos and pictures of the findings, along with a breakdown and prioritizing what my car needed. Again, Heidi was very knowledgeable and walked me through step-by-step answering all my questions. She was very patient, kind and understanding while I made decisions. It can be overwhelming dealing with car problems and I really appreciated their help and will be back!

genuinely one of the fastest Valvoline's I have been to in the state of North Carolina. This team…read morehad a line almost around the corner and was able to get me in and out and under 20 minutes with an oil change and tire rotation. Not to mention, they applied my military discount to advocate for my pockets and were so kind and friendly. Today was almost 95° and no complaints from them either. YALL ARE THE BEST & the manager of this location is doing a great job with her team!!

Excellent customer service! The staff were incredibly friendly, helpful and efficient!read more

Hands down, the best. I can't believe that there are not swarms of people posting reviews on here…read more King's seems to have a long history in Raleigh. Every time I mention it, people say, "Duh. You didn't know about King's? My father sent me, and his father before him." Service is fast, friendly, and honest. We love King's and will never go anywhere else.

I wish I could give them 0 stars. I brought my car in to get the brake pads replaced, they broke a…read morepart on my car in the process, and then refused to take it back to fix it (even though I was going to pay for the additional part and labor). they couldn't give me a reason why other than they didn't want to. they said "it's unfortunate and would like to wipe their hand clean." Worst customer service and technical service I have ever dealt with at a car mechanic shop

Jason and Crudup were the best!! Great value and explanation of everything. They got me the right…read moreoil change I needed and were awesome. I will absolutely be back.

Went here for an oil change early last month - they didn't put any oil in. Just opened my hood, got…read morethe oil, played around until closing, and took my money. My car broke down on the road the other day to protect my engine from damage - my repairman said my oil filler tube was bone dry, oil filter dirty/unchanged, and that my oil sensor was flipped off, which I can only assume was done deliberately by the take 5 technicians so that my car wouldn't warn me. That's so incredibly scammy. It cannot be this hard for y'all to simply do your job.

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

The service was OK. I was told I need a battery but No one explained what the new battery would…read morecost. I had to ask what brand they sold and the price of the battery. I also didn't like the fact that they emailed my receipt with no option offered for a printed one. I like printed receipts so I can keep them in my records. Also the windows sticker indicates they used valvoline oil, the receipt shows Kendall oil was installed.

Did a state inspection here and they managed to fill out the form incorrectly. Wrong engine, wrong…read morebody, wrong license plate. I had to go back, but they wouldn't correct it. I had to wait for a second inspection. I will not go here again. It wasn't any cheaper than a real mechanic.

I have always debated coming back to this jiffy lube location. Sometimes I can get in and out and…read moreit is fine, other times it is an ordeal. It is one thing if it is busy and I have to wait -- no problem. However, I was there for 40 minutes already and the manager asked, without looking me in the eye, to back up to allow a car that just got there to get ahead of me in line. That is inexcusable, and treating another customer like they are not a priority although they patiently awaited their turn in line. Second, I have had consistent issues with the staff. There is one in particular who comes in to say I should purchase additional items or to let you know about the outcome of an inspection. He is unnecessarily snarky. If don't pass an inspection or don't purchase additional items aside from the oil change, don't tell me "You need to get out then." Thirdly, while services can be convenient, jiffy lube services are quite expensive. I don't drive anything luxurious, my car is over 20 years old, and I pay no less than $80 for an oil change. There are way more affordable shops that are equally as convenient. My recommendation would be to seek services elsewhere. I have given this jiffy lube several chances, and I am overall not happy with the customer service. Why come here to spend more and have unfriendly staff, when you an work with a nicer staff elsewhere for less? If this jiffy lube location comes across this review, please consider retraining your staff in matters of customer service. This would make a world of difference for your business.

Took my husbands truck to Jiffy Lube #1014 in Happy Valley,Oregon for a DEQ test. The service was…read morefantastic! Merle was so very kind. Saved so much time doing this. Excellent staff.

Went there for an oil change and they charge $110 and then an additional $10 shop supplies that…read morethey do not disclose upfront. Very expensive oil change when compared to the competition. Be cautious and ask for all the "add-ons" before they perform the service

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

As a woman, I can tell you there's no shortage of mechanics out there who will look at your car and…read morediagnose you with stuff you don't need just to charge you more. Clyde at Pass The Wrench doesn't do that. He's a fine young man who provides quality, affordable service. If the job isn't done that day, you pay him when it is. I seriously lucked out by asking on Reddit if anyone knew of a mobile mechanic that could come to our house and fix out Infiniti, someone recommended him. He answered his phone right away, listened to the issue, and came plenty prepared. Not only was he fantastic with the service he provided, he was able to get us discounts on the parts we needed, willing to work around us very close to Christmas (even offering to work ON Christmas), and it turns out he can do more than just cars. Since moving to NC, all we ever hear about is how everyone in this state has "A Guy" they know that can do fix-it/handy projects around the house. Clyde at Pass The Wrench happens to be That Guy for us now. It's rare you find someone that loves what they do and is willing to do good work at a good price without trying to swindle their customers for a quick buck. When it comes to local businesses, Pass the Wrench is exactly the sort of place I want my money going because the person running it happens to be just an all around good human. He might be based out of Raleigh, but he services all over and will come to you to fix your car. We're out in Clayton, and he came to us without issue. I will personally be recommending him to everyone I know.

Loved this place! I am just now dealing with my car issues on my own and was worried about being…read moretaken advantage of for that reason but Tommy was very honest, helpful, affordable, and fast!

Tommy and his son run an excellent family shop. They are incredibly nice and professional. They are…read morealso fast and deliver high-quality work for an extremely reasonable price. I have had everything from an emissions regulatory circuit, gas tank, oil change, a switch replacement, a flat tire patched, to state inspections done there and I have been satisfied with the service every time. Since I moved to Raleigh in 2021, I have gotten all my work done for my car a Mission Valley Service Station. I would highly recommend their shop to anyone in the NC State to downtown Raleigh area.