Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First, they are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment. read more

We bring both our cars here and have had great experiences every time. What stands out most is their honesty. I never feel like I'm being upsold or overcharged. In auto repair, trust is everything, and this shop has earned mine. Highly recommend, though selfishly, I hope they don't get too popular. read more

Wonderful group of mechanics and front office people. Friendly, responsible, and communicative. Also honest and straightforward. read more

I was in a pinch due to a flat tire and they put a spare on at no cost. Much appreciated!!!

The only place I take my vehicles for service around Raleigh. Sincere, staff and work done always best possible and extremely reasonable price. read more

You can get AMSOIL SYNTHETIC OIL services done here. They have fair prices do quality work and get you back on the road quickly. read more

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So the battery died on our minivan in the lot outside our daughter's music school. Teacher tried to jump the battery with hers and the engine still wouldn't turn over, so we all thought we'd have to get a new battery. Called the nearest and best reviewed auto shop to see if they had one, and he said they'd first come take a look. Two gentlemen show up, give the minivan a jump with a portable jumper cable device, and it starts after less than a minute. Just saved us from a long wait for AAA or buying a new battery from Autozone. Wouldn't even take any money from me. So grateful. read more

The reviews should speak for themself. It's difficult to be in business for so long and have this kind of feedback where anyone with any (good or bad) experience can voice their opinion. We have gotten our cars serviced her for a few years now and we always leave amazed. David goes above and beyond and you always know that what he tells you is really what your car needs - oh and they are also priced very competitively with any other mechanic in the area. read more

I've been bringing my cars to Modern for 20+ years. Always incredible service and they know what they are doing. Very trustworthy and helpful with any questions you have about your car. Service is always quick and prices are always fair. I highly recommend this shop for car repairs of any kind. Oil change, tire balance/rotation, alternator, headlights, axle, transmission, engine - pretty much anything you can throw at them they will be able to fix. I think it's important to go to a trustworthy place to get your car fixed because you never know at a random shop. Highly recommended! read more

Needed a simple yet essential fix, since I need my car for work. Got me in same day, and I was in and out within 30 minutes. Most shops are booked for weeks, at least. So I can't thank them enough. read more

Wayne and crew are the best around. Great at diagnosing issues and providing common sense solutions. No one likes spending money on car repairs but Modern service has gained my confidence over the years. read more

Conscience, knowledgeable, and cares about its customers. I recently used David, Wayne & Co. after a friend made the recommendation. My friend was right. After David's handiwork, my car hums better now with 94k miles on it than it did driving it off the lot. That said, before even doing the necessary fix he provided all the options and shopped for lower prices. Just good people! read more

Our family would highly recommend Modern Service. They are hardworking and honest guys to work with. We have always had exceptional service. They have your car ready on time and at a very reasonable price. You will not be disappointed. We are always impressed by how easy Dave is to work with! read more

We have trusted the team at Modern Service for more than 10 years. They take the time to explain what is wrong, what has to be done, what might be optional, and then they give you a real quote with no surprises, other than NC TAX, which we all get to enjoy. I send people to Modern Service every time I am asked to recommend a good mechanic. read more

This shop is great! I've lived in the area for a long time and I wish I had gone here sooner. I had an issue where the Hendrick service department over pressurized by compressor when they were servicing it and was telling me I needed to get a new compressor. The crew at Modern Service found and fixed the issue right away and for less than 1/10th the cost of a new compressor. Thanks! read more

Great group of guys who are always helpful, friendly, and super accommodating! They are transparent about their services, honest about diagnosis and trustworthy with solutions! We have never had a bad experience here. Highly recommend! read more

Writing this review on behalf of my mom. My parents moved to downtown Cary in the 1960's and have been taking their cars here for service many many years. I cannot say enough good things about them - what a great job they do and at a fair price. We trust them completely with our vehicles. read more

Friendly and patient staff, they're not going to pull the wool over your eyes. I'm used to that since I'm a woman and I really don't know anything about cars but they went out of their way to save me money and help me out. Definitely come here for car service/inspections/etc read more

I am absolutely Delighted to have discovered these guys right here in downtown Cary! I brought my F150 in running rough and with check engine light on, and overdue for State inspection. They (Dave) diagnosed the problem and called me to give me some options before proceeding with repairs. Wayne and his crew at Modern are trustworthy, talented and a great pricing and value. read more

The guys at Modern Service are awesome. I've been taking my cars to them for years, many times they don't even charge me for little issues that the dealer (BMW) would have hit me for $300 or more. I can't say enough about the great mechanics at this place in downtown Cary. Heck, even if you live in Raleigh, Apex, Morrisville or even Zebulon - it's worth the drive. Straight up Excellent service. read more

These are the best guys around and HONEST too!We've been bringing our families cars to them for a few years now and are very satisfied with the service we recieve and the quality work performed. They have shown me the worn parts theyve replaced and Ive been introduced to the mechanic that did the work. Most recently I called and asked the cost of having my timing belt replaced thinking I was over due. They looked up their records and saw they replaced it only 2 yrs ago. Sure enough, I checked my reciepts in the car and they did the job. I was quite glad I called them and not the dealership who would've been happy to do the job and needlessly take my money. Thank you Modern Service for your honesty and great service! I highly recommend them. read more

Nice shop! Reliable workers and good results! Thanks to all!

These guys are truly honest hard-working mechanics. They will not take advantage of you, in fact they will go far to save you money. How often do you read this about a car mechanic? Not often, correct? Well I highly recommend these guys, I have been to a few shops in Cary but none yet to be as transparent and customer-oriented. Impressive group of people with David being absolute rock-star! read more

I have been taking all of my cars to modern service for years now and they are they best! The owner is great! read more

With the new "no inspection sticker" to go with your license renewal thing going on, it's so easy to forget you gotta get it done... until you get pulled and get ticket... then it's a mad rush before the court date! AND I couldn't just pull into jiffy lube to get an inspection because my engine light would not go off...and that always means the catalytic converter and thousands of man hours to repair it. I took my car to Gary before the inspection expired, he's in the KMart garage in Cary. I asked them to fix my car because the engine light was on. Several hundred dollars lighter, they cleaned my carburetor, put in new spark plugs and wires and sent me on my way. I drove a day and the light came back on!!! I took it back and they reset my engine light and said to drive it 50 miles and then come in for the inspection. I am not sure what they were trying to do, since I could not get the inspection with the light on? They said they had the right codes, but they didn't match the generic codes that I had for free from Autozone!!! So needless to say, I couldn't afford to get it fixed again. So a few months later, and two tickets later, I had a $99 diagnostic at Phil's Toy Store, my friends who own a Lexus were raving about this place. Granted he has good service and those little Kuerigs in the waiting room, but his estimate was on the high end over $650 to repair the evap canister... so an attorney friend (who has been postponing my court date)recommended Modern Service. I got the same repair done for a little under $420! A brand new charcoal canister to keep me from polluting Wake County and an hour of labor. I'll buy my own coffee thank you very much! I actually did walk down to the pharmacy/soda shop in downtown Cary. It's only a block away, and decided to enjoy a great yummy chocolate malt, instead of coffee. And I killed a little time shopping for a birthday card (not much of a selection...no Hoops and Yoyo cards, lol), but reading the cards is prime entertainment! By the time I walked back and read more of my trashy romance novel, my car was finished! Viola! Less money spent. A good day! And a quick and less painless repair! I highly recommend Modern Service, reasonable prices, great honest service. read more

I've used Modern Service for the last 8 years. I whole heartedly recommend them to my friends. They've taken care of 5 different vehicles for me. They've saved me from buying wrecked vehicles.They do a great job and are honest! Call Wayne, and tell him Jeff sent you! read more

My family and I have been using Modern Service for many years. They do a great job for a fair price and provide a small town friendly atmosphere. What could be better then that! We trust the folks at Modern Service with all of our cars. read more

Modern Service has taken care of my car for 21 years in an expert manner. The owners and workers there are the best anywhere.Frpm Charles to Marshall to Wayne they have alwaysbeen dependable and honest. Now Josh and David and another man have been helpful and willing to do what is needed to keep my machines running ."I trust them all. read more

My family has gone to Modern for all our car repairs for 20 years. They are the very best. They take wonderful care of my 88 year old mother's car and NEVER push her to get unnecessary things done. They are efficient, fair price, and friendly. read more