To summarize for vacationers - the location & place itself is great, but my overall interactions w Bryant Real Estate were disastrous. Intracoastal Realty has properties in the same building if you're in love w the location, but don't want to chance having the type of interaction I did w Bryant Real Estate.
Out of numerous times I spoke w someone from Bryant Real Estate there were only 2 conversations that left me feeling as though they actually cared about my experience w their co (sorry you're grouped in this review to the gentleman that came to check if we had power & the woman I spoke w over the phone on 9/2/19).
When you book & pay for your vacation via Vrbo you won't be privy to the specifics & contract pertaining to your stay...
1.) The less than $100 we saved by not booking at the nearby Hampton Inn would've been worth it for the bath mats, towels, garbage bags, bedding, etc. they charge for you to rent from them...odd.
2.) The associate I spoke with, Steven, stated I couldn't speak w anyone else there, he wouldn't answer some questions, didn't know the answer to others, & flat out asked if I ever stopped talking
3.) The contract you are emailed to sign AFTER you've booked & paid for your rental states "Please note: Travel Insurance must be purchased by your scheduled final rental payment." which A.) would've been good to know prior when I paid for the rental in full & B.) isn't true as I spoke w CSA (the insurance provider) who stated you're able to purchase rental insurance thru them up until 24 hrs before your check in day/time
4.) I travel frequently & I've never encountered a co that didn't seem concerned in the slightest about ensuring their guests had a pleasant stay
5.) In case it could help anyone that books during a time of inclement weather: In 2018 a woman was unable to stay in a rental she paid for on Vrbo w SeaShore Realty in Topsail Beach. The woman reached out to the management co. They told her if she didn't purchase travel insurance, she isn't entitled to a refund as specified in the NC Vacation Rental Act according to WRAL Channel 5 News Station. They cited the mayor's proclamation that only property owners & disaster recovery teams can access the island & rentals weren't allowed. NC Real Estate Commission: The commission's chief deputy legal counsel says if a vacation home is left damaged or inaccessible after a storm regardless of insurance they're entitled to a comparable home at the same cost or a full refund. read more