Work was amazing - better than new bumper covers on our 2016 Lincoln MKZ. Worked with Mike Turner…read morewho took good care of us.

I rarely leave negative reviews, but this experience wasted my time…read more I used K&W's online photo estimating system, submitted pictures of my truck, received an estimate, and scheduled a repair appointment. They sent me a confirmation email for a 9:00 AM Saturday drop-off, and then even sent me a reminder email the morning of the appointment. I arrived on time, but the employee arrived about 10 minutes late. She initially couldn't even find my appointment. After looking it up, she told me they were actually booked for the week and asked me to come back the following week. If your online scheduling system can send confirmation and reminder emails, someone needs to actually manage those appointments. Customers shouldn't have to take time out of their weekend only to be told the appointment they confirmed doesn't really exist. I can't comment on the quality of their body work because they never gave themselves the opportunity to earn my business. Unfortunately, after this experience, I took my truck elsewhere.

Shorty's is under New Management and Trevor and John are doing a fantastic job. The front office is…read moreclean and orderly, the work on my car was wonderful - they caught an issue that had been happening for years and remedied it! - the new electronic invoice system made it very easy to see what my car needed and associated costs. Different from my previous experiences, everyone was so nice and respectful. They have gained a customer for life here.

John and Trevor were very professional and competent. Our Yukon XL has been leaking oil for years,…read moreand I only wish we'd come to them sooner. John was thorough in gathering information and explaining on the front end, and then as we looked at the quote, both men were very helpful. Trevor is a wizard of a mechanic and did a terrific job explaining what he did! They also performed great work on our daughter's Hyundai Accent, fixing a problem our usual shop couldn't identify a couple of times. Shorty's was our last shot at fixing that vehicle before disposing of it and getting her something else. We are very grateful and highly recommend these good folks. Thank you again

I trust their work 100% and always get an honest price for the work they do. Highly recommend their…read moreservice. You can't find a better place.

Although I've been a customer for over 10 years they recently charged me for work they didn't do…read moreand although I did the work myself, following multible returns with the same problem, they insist they did the work (the piles of composted leaf liter, mouse nest and old motor prove it) and each time I returned with the same non working windshield wiper problem they kept calling me back saying it was fixed. This was the second time I fixed a problem they clamed was fixed by them.

Good honest auto repairs with no crazy surprises. Capable and thorough…read more You cannot find an honest shop with decent labor rates anywhere else.

These folk are great. I used them for a tow. My car was practically in a ditch. The driver was…read morepleasant and skilled. On another occasion I killed my battery and I couldn't get in my car. Again, fast! The young man popped my door and jumped the battery and was gone in less that 5 minutes. Awesome!

So sad to hear that Pulliam's is closing down Sept 30, 2019. This was our go-to shop while my…read moredaughter is at UMW. Honest, efficient, need I say more? Will be difficult to find a replacement.

I was serviced honestly and I didn't have to return as other auto repair shops tasked me with!…read more Kenny is a thorough mechanic! The new owner is well connected in the automotive industry. Big thanks to Joey .....and the other employee who offered me a ride! It was COLD outside.

The staff was very accommodating and professional. I was kept updated on all the details and the…read moreprogress of my repairs. Thanks Marie Ellen for answering all my questions!

Went in for a quick state inspection and was in and out very quickly. Everything went well, no…read moreissues with paying or with service, just smooth sailing.

We took our car here for motor mounts and an A/C compressor, which set us back $1,600. They also…read moreadded a belt and pulley to the job, but we only found out about that because we kept calling them. Communication zero. After about a week of driving, we were going down 95 and heard a loud thud, then the power steering just died. We managed to limp home, but once we parked and checked it out, we saw the belt had come off and there was a major coolant leak. This was never was an issue before, especially since we've taken this car to two different shops in the last year. Including one where it passed VA state inspection. None of those shops complained about any cooling system issue. When we towed it back, they told us it needed a radiator and thermostat and pretty much wanted another $600 on top of the $1,600 we already spent. They wouldn't even cover the tow. They just put the belt back on and had us tow it to another shop to actually fix the leak. The car is still not drivable. We understand things happen and we are not idiots when it comes to vehicle care, but it is incredibly frustrating when a shop tries to avoid accountability. Honestly, just avoid this place like the plague. There are better shops who have trust worthy mechanics in the Stafford area.

They replaced work on my car and it failed on i95,leaving me stranded at 5:00am, causing damage to…read moremy radiator, they refused to reimburse towing and wanted 600$ to repair the radiator. Rude attitude. Faulty work. Over priced.

We've been bringing our vehicles to Stan Rollison's Automotive Service for more than 8 years, and…read morewe truly can't recommend them enough. Rick and Elizabeth are the kind of people you hope to find in the auto repair world -- honest, trustworthy, and genuinely committed to their customers. They never try to upsell or push unnecessary services. If something doesn't need to be done, they'll tell you straight. That kind of integrity is rare and exactly why we've trusted them for everything from routine maintenance to major repairs. Their work is always top-notch and backed by a guarantee. We're moving soon, and honestly, one of the things we dread the most is having to find a new mechanic. Shops like Stan Rollison's are one in a million. Thank you, Rick and Elizabeth, for years of excellent service -- we're going to miss you!

Really good service and reasonably priced. They called me and told me what I needed and didn't push…read moreme into getting things I didn't needed.