Mike answered straight away on a Saturday at 7pm. They provided a price and were out within 30-45…read moreminutes. They replaced and upgraded the 6.5 year old 20 gal tank that went bad with a 44 gal tank, along with the pressure switch and pressure gauge. Joe & Mike were very knowledgeable, very efficient and completed everything and gone by 8:30pm. They also educated us on how to flush the tank twice a year to have it last longer and work better. I recommend these guys and will call on them again if ever the need arises.

Our well stopped working suddenly, called Joe and Sons and they arrived within 45 minutes,…read morediagnosed the problem and had it fixed in less than an hour. Replaced both the switch and had them swap out the small 25 year old tank with a much larger one as well. Very happy with the speed and quality of their work.

I am sorry, I have to vent. I NEVER used the water in my house as it leaves rust stains, smells…read moreand deposits black residue in the toilets. I called Meeks water treatment and asked them to come give me a solution. I explained I am from NY and have never had to deal with a well or this type of water and would be relying on their expert information. They discussed a system that would stop all the above and give us great water to drink. I agreed and we had the system installed. Had them set up on a regular visit for salt and service. So, the smell and black residue came back shortly after (just under a year) they came out looked it over and said THEY installed one of the pieces backwards and they needed to fix that AND I had to pay for labor. Yup, I did it, again, mistakes happen, ok, I dont think I should have had to pay, but. Ok, a little over a month, SAME THING. This time they tell me, again their mistake, I should have had a different unit installed not what I have and oh yes, they would give me a break on parts and labor, but I still had to pay. You guessed it, AGAIN we have the same thing, paid again for a service call to be told I need to get a plumber to come back wash my new water heater because when they had them set up in the wrong order it may have pushed sediment into the heater. Paid a plumber to come do just that, have video of NOTHING coming out of the heater and the plumber said, no way that is what is wrong. so here I sit, thousands out and still have a smell to the water and black sediment in the toilets. HELP, I am done calling Meek for them to keep charging me for THEIR mistakes. I wouldnt be SO against them if maybe they once said, Hey, this has been our problem, the service call is on us.

This company is wonderful to work with.They have helped me on several different issues. I'm now…read morehoping to hire them to upgrade my whole system

I strongly advise against hiring this company as they do not know or care to find out how to pull a…read morepermit for their work before they start. They did not even ask if this is required or not while the house is under construction. They failed to pull a permit in a timely manner which caused us as homeowners problems with the city and the final inspection for the house. Customer service was extremely rude and incompetent, disrespectful and unprofessional in communication. Stay away from this company and look for a more professional one that understands what needs to be done to install a water treatment system and the city requirements.

I contacted EcoWater of North Florida in Ocala on 08/12/25 with a service-related question. My call…read morewas directed to their service department, and I left a clear message for Mindy. As of 08/18/25, I still have not received any return call. In the past, when this service was provided by SWS under Skip, I could usually count on a same‑day or next‑day response, which made the process much smoother. Since the acquisition by EcoWater, this has not been my experience. I can't fully comment on their actual service work, from a customer service standpoint, lack of follow-up is disappointing. I cannot recommend relying on EcoWater for time-sensitive or urgent service needs. Hopefully, service issues will be addressed moving forward.

Had the most professional and thorough installation with Keith. He is very knowledgeable of the…read moresystem and plumbing and reassured of what to expect with the system.

Keith provided excellent work and is an attentive professional. Today reminded me of why Puragain…read moreWater is certainly a worthwhile investment, and I am going to tell all of my family and friends all about it! Thank you for your service and the betterment of our water source in Florida!

Refer to my other review under Culligan North Florida. This company has undergone many changes over…read morethe past decade & are unrecognizable from the company they once were. My advice, don't just get things in writing, RECORD they things they say to you, so you'll have evidence in a lawsuit.

GM Jim and Kathy provided excellent service when I called in about a billing question. They went…read moreabove and beyond to take care of my problem and I couldn't be happier. I'm a long time customer and will continue to do service with this company. Customer service with a heart.

We recently found that our Alachua County water bill was outrageous, so we decided to have a water…read morewell drilled. We saw that our neighbors had wells, but they were constructed before they moved in, so they knew nothing about the well contractor. After contacting a few, I found one that absolutely shone - The McMillan family's company, North Florida Water Systems. When I called, Bob Mc Millan, Sr. answered directly - no messages or call backs! He took a lot of time to answer all of my questions, and assess my needs. He quoted a very fair price, and informed me about how he would drill the well. He, his son Bob, Jr, and their helper arrived exactly on time, as arranged. They carefully surveyed my property, and ensured that all of the utilities had been located an marked. They positioned their equipment, and wasted no time in completing my well - it far exceeded my expectations, and produces clean, fresh Floridan Aquifer water in quantities far greater than I thought it would! These folks are total gentlemen, and are committed to serving their customers - they have been around a long time, and now I know why. They used very modern drilling equipment, cleaned up the site well, and were extremely professional. It's obvious that the McMillans are people of their word - I received excellent value and service. They are most strongly recommended for well and water service here in North Central Florida.

I initially called N. FL to install a hand pump for emergency sourcing of water. Bob Jr. was…read moreawesome in arranging time ASAP to help me. Didn't realize the system was back to 1990s. Bob Jr. was thoughtful and presented each piece for my evaluation for replacement. No Pressure but good education regarding life of the system- very appreciative for the crash course. You never want to need to replace a system- but Bob Jr & company ( Clint?) are the people you want. Glad to catch it before its an emergency situation to be without water.

Excellent Job ! Fair Pricing , Professional and quick…read moreservice ! Family owned business , support local.

Highly recommend this father and son team as they are second to none. Customer satisfaction is…read moretheir number 1 goal and they clearly achieve this. They have a deep passion to conduct a superior installation and or repair. They are extremely professional, respectful, exceptionally knowledgeable and focused on attention to detail by taking pride in their work. They arrived on time and finished on time. They keep cost down. Instead of selling me a new control head, they rebuilt my existing one saving me nearly $1000. They installed a new iron filter tank and a new water softener tank. Upon installation of the new tanks, they corrected numerous discrepancies with the initial piping installation, which was installed by a different contractor. If quality parts and equipment are not available, they reschedule when the correct parts are readily on hand. They will not install substandard equipment. They work extremely well together and maximizing productivity. It was an honor to have them at my home. It is refreshing to see them possess and demonstrate the values that made this country great!!!

We have been using Adams since we moved to our home about 9 years ago. We have salt delivery setup…read moreon a steady routine which is great because I don't even need to be home! They arrive early enough that it doesn't interfere with any water cutoff. The staff is always kind and professional. The few times we had a problem Shawn was available for service promptly, solved the problem and did not try to over charge or sell us unnecessary parts. I have referred them to neighbors several times and will continue to do so.

I had Shawn the owner here and he explained everything in detail and there was no pressure to buy…read more I asked him about other water companies and he explained the difference between the cheaper companies and theirs. I went with Adams when I found out Dialysis Centers use them exclusively, and their water has to be super clean. I am so glad I did. There is nothing to do to keep the system working except add rock salt every few months, and that costs less than $10. I don't have any idea what the unhappy reviewer is angry about. There is no monthly maintenance and their systems works great. Call Shawn, you won't be sorry.