Refer to my other review under Culligan North Florida. This company has undergone many changes over the past decade & are unrecognizable from the company they once were. My advice, don't just get things in writing, RECORD they things they say to you, so you'll have evidence in a lawsuit. read more

GM Jim and Kathy provided excellent service when I called in about a billing question. They went above and beyond to take care of my problem and I couldn't be happier. I'm a long time customer and will continue to do service with this company. Customer service with a heart. read more

Called Culligan Water for information regarding water systems in a home we recently purchased. The area manager, Steve Frost, stopped by and explained the house two systems, a reverse osmosis and a water softener. He also helped us get a service person to update filters on the rev-osmosis system. The best part was knowing both systems work great and no additional work is needed. Thank you Steve for your help and wealth of information. I love my Culligan water. read more

Nasty company, they do not service as promised always come up with excuses why they can't, management very rude!!!!

We've had our reverse osmosis system about a year and love it. The sales staff was great, the installer was quick but really explained everything, and when we had a question about water running ... they stopped out and looked over everything to make sure everything was okay. Everyone says our water tastes great and I like knowing it's cleaner than city water or even bottled water. Will be calling them soon to see about a water softener. read more

Nick did a great job explaining what was in our well water and how Culligan's water softener would correct and give us clean, soft water. He explained how the softener would be installed and what time frame we could expect before we would see results. Santiago did a great job installing our softener. From beginning to end they were very professional and the best part is that the service didn't end when the water softener install was completed, the service is just starting. Would recommend Culligan's services to anyone who need similar services or products. read more

new customer and want to know what eveybody paid for an he series water softener. no data on line and they want $3,900 from my hide. fred m. ocala fl 720.300.1009 read more

12-07-17 This may be a little early in posting but so far... Salesman Chris Stevens set up and appointment the next day. Tested water stated what the basic needs were The other issues I wanted resolved were for personal preference and with and upgraded system they could fix that as well. Instillation was set for that week. Institutional man Alen Perez called prior to arriving to confirm institutional time and location. Good thing address was one digit off. He was professional courteous. I spent most of the time with him while he worked. He was easy to talk to and went over the operating procedures several times. He then watched me do the procedures and highlighted the important areas again. Given the cost of the system $5.00 seems to be a low review tip. I wonder if I do a follow up review well he get another tip. Ha Culligan man what do you think? read more

I went on an extended vacation and put my service on hold for 5 months. Culligan wanted $20 a month for storing the tanks, which I objected to and wanted them to take them out so I did not want to pay the storage fee. I was informed there would be a special fee to remove them and re-install them when I returned, because this would of been a special service call. I informed them just to remove them at there scheduled visit and I would call them to replace them when I got back from vacation. When we returned from vacation I called Culligan and asked for my service to be return to normal. I waited one cycle and still no replacement tanks however I did get billed for them. Yesterday I called Culligan and informed them I had received a bill but had not received my tanks as of yet. I asked what was going on and was informed that the girl re-activated my account but conveniently did not activate the service. So now I'm in another cycle and have to wait another 3 weeks for my Iron remover tanks. I feel that I am being punished for not paying the $20 a month while I was away. When talking to the supervisor she was more interested in updating my credit card rather than making sure I was a satisfied customer. Do not know of another company that offers this service so I am stuck with this one. Culligan has an excellent product but there reputation is on the line for customer satisfaction. Most CSRs are very courtesy like the 1st tier of communication, after that its up for grabs.. I assume when Culligan reads this I'll be at the top of the list and I'll be more dis-satisfied than ever. Would I recommend Culligan, sure, they have a great product, but try and stay from 2nd tier management. read more

I called Culligan on Thursday, May 17th, and made an appt. to get my reverse osmosis filter replaced for Monday, May 21st. On Monday at 3:30pm no one had shown up so I called the company and Culligan employee Paulette assured me that a service tech was on the way. No person ever showed up on Monday at all. So, I called and spoke to the service manager, Robert, Tuesday at 12:35pm. He said he had a technician in the neighborhood and they would be at my house shortly. I cancelled a different 1:15pm appt. to wait for him. At 2:00pm, the Culligan tech called and said there wasn't any way he could make it to my house today. I told him this was two days in a row that I put my life on hold awaiting their promise to be at my house. I called the Culligan service manager, Robert, again to discuss this. I was left on hold for 30 minutes before employee Cathy picked up the phone. Cathy couldn't provide a single bit of information I requested so I asked her to have Robert call me back. Robert did, in fact, call at 3:00pm. I asked him for the owners name, address, and work telephone number. Unbelievably, Robert provided an incorrect phone number for the owner. My opinion is to stay away from this company. My experience is that they are not very truthful with their customers. read more

Culligan has been a great company to work with--not to mention the clean water my wife and I now enjoy. And the system is very user-friendly: 5 components in the system, all of which were explained in very clear detail by Alex Perez. This technician took a good amount of time to go over--and demonstrate--every aspect of our setup. I highly recommend this company and especially Mr. Perez. read more

The sales people are rude and bullies! Kevin came to "sell" us a water conditioning system for our home. This man acted like we owed him something and instantly told us everything needs to be replaced. During his sales "presentation" he talked down to us, made rude comments and talked down the competition. Well, you will learn if you call any of their competition they will treat you better, provide better service and all at a lower price. Save your time DO NOT CALL the CULLIGAN MAN! read more

I purchased a water conditioner and in-home purified water system. The technician, Justin Mann, was on time and done a great job! I love my purified water system and the water conditioner is average. read more

I called for salt delivery for a system leased from them, they called me back and confirmed a date and never showed or called to say they would not be able to. When I called and asked what happened they claimed worker shortage and I guess everyone that works there has broken fingers that day and could not call to cancel the same way they called to confirm read more

Please do not waste your hard earned money on this place. I bought a system for 6500. and still having yellow water. Call and they tell me it will not be for a few days that someone can get out here, meanwhile I can not use my water. Only thing I can say positive is Eli in Service is the Best one there. TAKE YOUR MONEY SOMEWHERE ELSE read more