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    Would give them a zero if i could. Held deposit and charged $3500+ for paint charges when they were sinply wear and tear.

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    Ask the Community - BSR Realty

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    Best Property Management

    Best Property Management

    (115 reviews)

    I highly recommend Sarah Garcia and Best Property Management on Mission Boulevard in Fremont,…read moreCalifornia. Sarah rented my home in just two weeks to highly qualified tenants at a rental amount I was very happy with. Throughout the entire process, she responded to all inquiries promptly and professionally. She also handled a neighbor's complaint regarding my tenant's barking dog with tact, courtesy, and professionalism, which I greatly appreciated. When the water heater needed replacement, Sarah arranged the installation quickly and efficiently without unnecessary delays. Another thing I value is that my rent payments are consistently conveyed to me within the first week of every month. Sarah maintains a highly polished and professional demeanor and appearance, which inspires confidence and trust. The rental agreement is lengthy, but it thoroughly covers virtually every issue that could potentially arise, which I found very reassuring as a property owner. Overall, Sarah Garcia and Best Property Management have provided outstanding service, and I would absolutely recommend them to anyone looking for reliable and professional property management in Fremont.

    I recently started working with Best Property Management when my house didn't sell. I pulled it…read morefrom the market and decided to rent it, instead. I contacted 3 property management companies, and was instantly impressed with Sarah Garcia. She was quick to respond to the initial inquiry, and when I met her in person, she was incredibly professional. She came prepared, had insights about the current market and was able to answer all of my questions. My husband is pretty quiet, and even he commented that, "wow, she really knows her stuff". We both knew after meeting with her that she would likely be who we chose to work with. However, we still met with the other 2 companies; which only reinforced how great Sarah is. Neither of the other companies left a lasting impression, and one seemed particularly shady. After feeling pretty down about our house not selling, we are extremely pleased with how fast Sarah was able to find qualified renters. Things turned out great for us!

    Residential Property Management - Residential Property Management, Since 1979

    Residential Property Management

    (40 reviews)

    Sandi and Cassandra were great and easy to work with. I…read morewas renting with Residential Property Management in Fremont for about three and half years and we had a wonderful experience. Sandi was most understanding and flexible with our move-in process and was very accommodating when I indicated about moving out due to work. Paying rent online and requesting maintenance was simple and easy to work with. During our stay, we had a couple of emergency maintenance issues and one on a Saturday morning, Sandi responded to our call extremely quickly and sent out a professional to resolve the issue. Sandi and Cassandra were incredibly responsive when I was locked out of my house and was in need of assistance, I called and texted and they replied to both in a timely manner. Super appreciative of the A+ service for this incident, especially when it was late in the evening. We also had a ton of regular maintenance requests. All of which Sandi and her team graciously met in a timely manner. Sandi is a great communicator and very responsive when it came to any questions we had. Thank you Sandi and team for a friendly relationship with us and for helping us make our living experience pleasant. probably the best property manager I've had since I've started renting..so professional, kind, and really cares about the well-being of his tenants. Highly recommend!

    Our experience with this property management company was ultimately very disappointing…read more Communication and coordination during the tenant move-out process were poor, and we were not informed in advance that the tenant would be vacating the property until the actual move-out day. There was also significant confusion surrounding the handling and status of the security deposit, which created unnecessary stress during an already difficult process. In addition, we later discovered that a Tesla charger had been installed at the property during the tenancy without our direct knowledge as owners, and obtaining documentation regarding the installation afterward was challenging. Most concerning to us was the level of professionalism during discussions about these issues. During phone conversations, we were told to "shut up" while attempting to clarify a misunderstanding regarding the property and deposit handling. We found this behavior inappropriate and not reflective of the level of communication we expected in a professional business relationship. We also experienced bookkeeping and accounting issues during the termination of our management agreement. At one point, funds that were intended to be returned as an owner contribution were instead deducted from our account, creating additional confusion and requiring further clarification. In addition, several matters that the company stated they would follow up on were never addressed despite multiple reminders. This included arranging for a granite contractor to evaluate and clean a large stain on our kitchen countertops, as well as having a gardener they recommended inspect the lawn issues at the property. While the financial dispute was eventually resolved, the overall experience was stressful and lacked the transparency, professionalism, communication, follow-through, and organization we expected from a property management company. I would encourage other property owners to clearly establish expectations regarding communication, approvals, accounting procedures, documentation, and vendor follow-up upfront.

    BSR Realty - propertymgmt - Updated June 2026

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