I had an overall good experience with Jennifer. We got off to a rocky start due to my service animal, as she felt I had hidden it from her that I have a service dog and did not want to rent to me because the apartment was no-dogs-allowed. However, after meeting him and discussing it further, it was not an issue at all and we never had any further disagreements. Jennifer never entered my apartment without significant notice (she always gave more notice than legally required and was flexible about what time she came so it worked with my schedule) and only came by when absolutely necessary. She was never overbearing and trusted me after it became clear that I wasn't trashing the place. I was required to have the carpet professionally cleaned on move out and elected to hire a professional house cleaner as well at her recommendation. The final move out inspection went really smoothly and I received my deposit back within a few weeks. She was always very responsive to text and call and never unpleasant to deal with. When the owners of my apartment planned to sell and not renew my lease, Jennifer offered to help me find a new place and to put me in contact with similar rentals. The only con of working with Jennifer is her handyman is genuinely the worst handyman I've ever had. He is very polite, no doubt about that, and a very kind man. However, every single fix that he did to the apartment was purely abysmal. Some things he just never fixed, like when I asked him to fix the doorbell he just took it and never brought it back. I asked him to fix the screen door because it didn't close all the way and he "fixed" it, causing the door to have a several inch gap between the door and the frame when closed. Sometimes he would claim things were just not fixable when they clearly were and I had to do those things myself, like screwing in the dishwasher bracket so it didn't jump out from its nook every time I ran it or increasing the water flow to the toilet so it didn't take three minutes of holding down the handle to flush. All that being said, I was Jennifer's tenant for two years and she was really quite lovely to work with. As a woman it's nice to have a woman as your property manager and she was a good advocate on my behalf when the HOA came for me after mistaking me for another tenant who had broken HOA rules. read more

Jennifer and Joe are great to rent from! We rented a house in Hayward that was perfect for our family at the time. We made a couple minor repair requests in the beginning and they responded within a day or two. There was also a point where we potentially needed to break our lease early. We read through the paperwork but still had a couple questions. Jennifer was usually the one to reply and to our emails, clarifying the info. ** We did not end up having to break lease, btw. Even after we had left and moved out, one of the maintenance guys found some stuff we left behind. Jennifer was kind enough to take the stuff and email me to coordinate me picking it up. We would definitely rent through All Bay property management in the future. read more

In regards to your response Joe. No, I am sorry...you all know what you did was wrong. We were completely upfront with you about our credit. We told you BOTH that it was no where even close to what you wanted, and you both asked us to apply, more than 3x each. Put yourself in our shoes please. We told you all of our negatives, you tell us to apply at a minimum of SIX TIMES....that's not "encouraging" us to apply. Most likely, the owners were bugging you for an application. Because, like you said, it had been on the market a while, no apps were in, and you had just lowered the rent and minimum credit score (to 650, not 680) because no one was applying. You took our money and our apps to please your clients on behalf of someone else's expense. I know you know what you did...and I hope that sits with you forever. read more

I've Rented From All Bay Property For 12yrs At Two Different Locations. If You Have an Emergency Issue Their On It & get right Back to You, Water Leak Or New Fridge ect.... I Enjoyed the New App Paying My Rent That way was Way cool and simple No More Checks/Stamps/Mail Do Your Part And Pay Your rent On Time and They Never bother You.... They Are Strait Up Professional I was glad To Be Under Their Umbrella read more

I rented from them for over 12 years until the property was sold. Great Landlord, I tended to forget I had one. As long as you took care of business and communicated if there were issues, they left you alone. read more

We rented an All Bay home in Castro Valley for 2 years and truly enjoyed our experience with Jennifer and Joe. I found their entire process to be professional, with everything for tenants well-documented and clear. Over the two years we had a handful of small repairs needed, and they were always responsive and had the issues looked at right away at times convenient for us. I think the biggest things you can hope for in a property management company are to work with people who are reasonable, available, and friendly, and All Bay hit the mark on everything. We were sad to leave the area and this home but would recommend our experience with Jennifer and Joe to any other tenants considering a rental. read more

I have rented three properties from All Bay in Castro Valley. For the location they were great prices. I went from a 2 bedroom on Santa Maria to a little house on Proctor then a large 3 bedroom home that I was in for three years near Lake Chabot. He was quick to respond to issues in each property. He's a nice guy and works with your credit and we had dogs. read more

We hired ABPM to rent out our house in Hayward. Unfortunately, we found them to be somewhat unprofessional. I had to ask them to please keep me updated on the status of the house as it pertained to finding renters as we were initially kept in the dark. We also wanted to be informed ahead of time whenever an open house was scheduled or when people, including the property manager, was at our house. We kept being told "nice" applicants were found but a credit score had not been run yet. Since a credit score can make or break a person's application, I was surprised that emphasis and acceptability was placed on this characteristic. After not finding suitable tenants (to our standards) after over a month, we decided to cancel services with ABPM. While they did indeed provide the services we hired them for (hosting open houses, running applications, etc), it didn't pan out for us nor go the way we expected or needed. After I told the property manager we were ceasing service with them, I was told she would pick up the lock box that same day and return the keys. She didn't do this until 4 days after. My husband just happened to be by the house that same day and saw her car in our driveway. We were not expecting anyone to be there, least of all the property manager as she stated she would do this well before this date. Throughout this whole process, they knew we were sensitive to this issue and yet it continued. Previously, in the early stages of this rental process, I went to do some cleaning in the garage of this house. My son was in the driveway riding his bike when all of a sudden a vehicle backs into our driveway. People I had never seen before stepped out and introduced themselves as owners of this property management company. Her parents had come to host an open house and I was not told ahead of time that a) this would take place nor 2) that they were substituting for her because she was under the weather. Again, wanted to know this beforehand and found it unprofessional. We sent them a check for their services and it was cashed immediately. I don't think I've ever had a check cashed that fast! This family unit is a nice group of people but they lack in professionalism. I would search elsewhere for a property management company should you be in need of one. read more

I rented my first place from All bay property management and they made it a great experience. I loved my place and it was given to me in immaculate condition. Any time I needed anything or had any issues it was taken care of right away. I was sad to leave my first apartment but needed to move closer to my job and get something bigger. Thank you Joe, Lynn and Jennifer for everything! read more

Joe and Jennifer are great. They answer every single call, even on weekends. They then send someone to help us and take care of our problem. Moving is scary and hard. I would recommend them and I sleep peaceful at night because of them. I feel respected and taken care of.. read more

We've had Joe & company manage our property for quite some time now, and I can only say good things about our experience. He's always pleasant and professional, and has ensured that the property is well-maintained. We receive a detailed monthly statement along with any receipts for work that's been done. The tenants seem happy - so all is well with the world. read more

If I could give 10 Stars I would. Joe and the All Bay Property Management team are really some of the best "landlords" I have had the pleasure of renting from. My family and I lived in one of their rentals for 3 years. The house was older but maintained very well. We rarely had any problems with the house and on the odd occasion I had to call, Joe called back within hours and the matter was taken care of immediately. We were even put up in a very nice hotel one weekend after we found out our little cottage had termites and we had to vacate for three days! What could have been a very stressful time turned out to be a mini vacation for my family and me. Thank you Joe and John! This last year our neighbor's house went on the market and we decided to put in a bid, and as luck would have it we got the house. Joe was gracious enough to work with us in breaking our lease so we could move into our new home right away. As far as businesses go, All Bay Property is one of the good ones; honest, reliable, and fair. as far as people go, Joe is one of the best. It's obvious he loves what he does and really cares about the people he works with. Thanks Joe! Jessica, Billy and Josh ~ read more

I saw a property for rent, saw 4 stars on yelp so I told a friend to give them a call. She emailed and called 3 times on different days and they never replied. I guess a preview of how they would be if you ever rent property from them. read more

As tenants, we found Jennifer and Joe extremely communicative and dependable. The home we lived in was perfect for our family, and any time we needed something, Jennifer and Joe took care of it within 24 hours. Even better than that, they were a pleasure to get to know during our stay at the property they managed. read more

Hello! this property management team is the best, great communication with Joe and Lynne,I'm very happy with my new place, very clean and is in great condition like they said. Priced right for the type of property. read more

My fiancé and I were all set up to rent a great property from All Bay and put our deposit down. Unfortunately 2 wks before our move in date my fiancé lost his job... =( we worked together with All Bay to come up with a solution and really appreciate their help and understanding of our situation. read more

I called Joe about 11am. Told him of the shower water pressure dropping drastically, and a toilet problem. He had the guys out here and all problems were fixed by 1:00 this afternoon. Very much appreciated! read more

If I could, I'd give this company 10 stars! Joe and his team are professional AND kind human beings! I am a renter and I was scared to find out that after almost 6 years with Allan Ray company overseeing the home we were renting and staying in, that our property was being managed by a new company. Sometimes landlords can be power thirsty mean people! But All Bay is NOT. They didn't micromanage us since we're proven responsible renters. They didn't increase our rent when we had a broken appliance that we had to ask for help to fix. Also, his team's response time to get a repair technician out (we LOVED Glenn's home repair service) was quick! Joe never ever made us feel badly for asking for a repair or blamed us that we broke it but always treated us with respect and worked with us as a team to keep his property functioning well and looking good. We were not penalized for calling in our occasional repair requests with rent increases as other managers do. Also the rent increases were reasonable when they did occur. Finally, Joe was very flexible on my 2 week move out walk through, and my final walk through, and was supportive in helping me be able to leave the house we'd rented for 10 years, in a condition worthy to receive our deposit back. I love this guy! Great people he & his team. read more

i rented a apartment from this guy named joe who works with all bay. one of the worst management ive ever seen. first of all he never picks up his phone. even when he does, hes rude and hangs up middle of the conversation. apartment had so many problems and managements did not take care of it at all........ never rent from them. i will never ever again rent to buy anything from all bay property management. read more

Nasty experience at their open house! The handwritten ghetto sign should have been an indication of how unprofessional the open house would be. There was a woman there holding the open house. First thing she complained about was where I parked, uhhm there weren't any signs that said "NO PARKING." Couldn't answer basic questions such as; roughly how many people live on the complex or are there children on the complex? What a waste of time! Does Joe know that this woman is driving away renters? Ghetto and unprofessional STAY AWAY! read more

I just moved from a lovely condo unit I rented for almost two years from All Bay PM. Joe is amazing!!- He is responsive,reliable, pleasant and helpful and his team of contractors reflected the same level of professionalism and trustwothiness. My recent move was unexpected and not pre-planned. Joe was accomodating and understanding. I hope to work with Joe and his team for any future property needs. Great team. read more

I need 10 starts, not 5!!! Joe and his management team have it together!!! They are outstanding!!! I know that my property is being watched, rent being payed in a timely fashion, tentants are happy. I have been using Joe for the past 5 years! I have been very pleased with his timely response to both me and the tenants. He cares and wants what is best for all involved. He has a team of handymen ready to work! I think he is smart, fair and know the laws that must be followed to rent property California!!! read more

Joe is GREAT!!! We've rented with AllBay Prop for 4 years and we've received great service with Joe. We had an unfortunate situation when our property got robbed while on vacation and Joe was there to the rescue in minutes. We gave him a call and he took care of everything. If our property owner ever left Joe All Bay Prop, I would move to follow him. He is super nice and makes you feel comfortable and he is very easy going and reliable. read more

Joe has managed properties for me since 1997 and I have never had anything to worry about. He is always on top of any repairs or needs and always keeps me informed of what he is doing. One of my condo's has been rented to the same individual since 2007. He has always found very well qualified tenants and ones the create no problems. If you are in need of the optimum property manager you have found that in All Bay Property Management. read more

All Bay Property Management is a dream. Never had any tenants complain about Joe or his Staff (My tenants have access to me). Joe is as good as it gets and does his job well. A word to the wise; a tenant complaining about Joe is a tenant no landlord wants on his roll of tenants. read more