I didn't actually hire them, and here's why. I had issues with ponding in my backyard, and wanted…read moremy French drains cleaned. I asked for a quote on a Saturday, and got a reply back within a couple of hours. We then chatted via text for a bit, where they explained that my French drains could probably use a cleaning, but they are actually working the way they are supposed to be working. And they told me how I can clean them myself. I really appreciated their time, and how they did not unnecessarily charge me to deal with my "problem." Will definitely call them again if I need their services.

Richard Long did an outstanding job in removing my lawn. His estimate came in much lower than the…read moreother two contractors. I highly recommend his services.

****TERRIBLE****** Consistently disappointing. The team…read morefrequently failed to show up as scheduled, without any communication--no phone calls or messages to inform us of delays or cancellations. This lack of reliability made it difficult to feel that our property was a priority. Additionally, the level of care provided was minimal, limited primarily to basic mowing and blowing. When we raised concerns about our grass not growing properly, there was little to no guidance or transparency on how to improve its condition. Due to these ongoing issues, we will not be using Regan's services again, as reliability and communication are essential to us. On a positive note, we have since worked with Alex at Only Yards, and the difference has been exceptional. Their team is dependable, consistently arrives as scheduled, and demonstrates a genuine commitment to both customer service and the overall health and maintenance of our yard.

Requested a consultation through their website after finding them on Yelp, seems like I got…read morereferred to someone else, and then was ghosted after being told they would show up over a weekend.

It is very unfortunate to have experienced such unfounded, unprofessional, and aggressive behavior…read morefrom Oahu Irrigation & Design, LLC (Kullee Long). I recently communicated with Kullee Long to obtain a bid to get my 92-year-old client's irrigation system up and running, per my client's request. According to my client, Bob N., Kullee met with him at his beautiful home on the ridge, quoted $6,400 cash, and stated he would return in 2 days to collect half as a deposit. My client said he asked for his business card, and Kullee said it was in his car and wrote his name and number on a piece of paper. My client called me the next day, concerned because he had nothing in writing and Kullee planned to collect a cash deposit without providing a written scope of work in advance. Since my client does not have an email, he asked me to call Kullee for the estimate on his behalf and I would print it and gladly drive it to my client for Kullee. My client also expressed discomfort, noting he "had an attitude" and no clarity for the $6,400 cost and it was a rush to get a half down. I contacted Kullee and requested if he can please send a written quote, explaining that my client asked for this before he gives Kullee a cash deposit without documentation and approval. During our conversation, Kullee stated he could do the work for $6,400 cash or $1,500 more if it was "on the books if that's what you guys want!" I calmly asked for clarification on the $1,500 difference, he struggled to explain then said "credit card fees and materials etc...", and then became very angry talking tough. My client already told him he was paying cash and that he doesn't like to use his credit card. I reiterated to please send the written quote so my client can review it. Kullee responded rudely and upset, stating he was busy and needed an immediate decision to "keep his workers busy and get paid". At that point, I shared the same concern my client had expressed. Kullee told me "thanks for wasting my time" and stated he had other clients waiting. I told him that we understood and of course, please go ahead and help your other clients. His tone then became increasingly aggressive and rude. While trying to protect my client's best interest, I ended the conversation, thanked him, and informed him that I did not feel he was a good fit. Kullee then kept sending me repeated, aggressive, and rude text messages, which I didn't answer. I texted to inform him that I needed to block his number, and I did. A few minutes later, Kullee went on my business google page, Susan Borochov - Realtor Hawaii, and made an inaccurate aggressive, and unwarranted review. He has since then continuously revised his review on me. Which is why I decided to share the chain if events. Kullee, upset that he didn't get the job and easy money, reacted vindictively as the only way knew. Every potential customer has the right to receive written bids and make informed decisions. This situation appeared to prioritize money over professionalism, ethics and proper business conduct, particularly concerning a 92-year-old potential customer. I have been in real estate for over 25 years, and I take great pride in caring for each of my clients, as reflected in my reviews. An inaccurate, vindictive review from Kullee will not change the level of service I provide to my clients or my business ethic. This experience reflects my commitment to going the extra mile for my clients by helping them. Thank goodness that my longtime trustworthy landscaper, who I learned also specializes in irrigation, made time to meet with my client. He clearly identified the issues and provided a written estimate of $1,800 and his business card to my client, and the job was immediately booked today as well as additional landscape work. He treat his clients with respect and honesty. I'm sharing this to urge others to do their research and insist on proper documentation before proceeding with any contractor they are comfortable with and trust. I hope Kullee reflects on this experience and chooses to conduct business with fairness, professionalism, calmness, honesty and respect whether you get a job or not. Repeated harassment is not acceptable business practice and reflects an unhealthy attitude. I wish you the best Kullee. Please be peaceful. Thank you, Susan Borochov - Realtor

Did not show up for estimate twice in one week. Second time, I texted to ensure was coming, he said…read moreyes, no show again! Very unreliable - could not envision going thru a whole job with this guy.

I'm happy with my new landscaping. I contacted them via email and Sean responded immediately. He…read morecame the next day, developed a plan, quoted me for the work and started the next day. He finished on time, did more than he promised, and my yard looks great. They did, accidentally, break a water pipe, which they fixed immediately. Even though they had to pull people off another job. And my only complaint is that a few plants did not survive, despite my watering daily. Which was disappointing as they were the more colorful flowers that were planted. But, overall, they did a great job. Sean was really nice, communicative, service-oriented, and got the job done fast!

I will be 100% honest. Being that I deal with the public on a daily. Dealing with people can suck…read morereally bad, and a lot of reviews seemed to be based on clashing of personalities. With that said. Let me begin. So I hope you read this before making your decision. To me the guys working on my house were cherry. Work is done very good. My yard has become 500% better since employing Lawntastic. Working with Shawn was easy. I made Major changes in my plan a few times and all I was told was. "We can do that". I hired Lawntastic to just remove some old cement and plant grass with some pavers. When it was done. I was like hmm First add on was a 75 ' vinyl fence. Planters on the side Planters in the back Planters in the front Everything I asked. They did. Without a flinch. And he knew I had a party coming up so they came and did extra on the weekend for free. I gave Shawn a lot of freedom with this project and I am extremely happy with the work. What you have to consider is that nothing ever goes as easy as planned and don't take shit personal. Most of the post I read seemed personal. No I didn't know Shawn before I hired him. In fact. Ok called him looking for a guy to cut my grass. We went from a 60 dollar job to a huge job and they did everything they said they would. Yes we got into some problems but he came and fixed it the next day. The crew is sick. They did a great job. Now read all my previous reviews and ask yourself if I lie. Nope. I don't do this to be popular. I do this because I like to frequent local businesses and I only hire Hawai'i Contractors. For me it is very important to keep it local. I write these reviews because I know I don't take it personal and I want to see local businesses do well. If this guys company sucked. I would've had no problem saying so. The only reason I didn't give. 5 stars is because I not pau yet. But that's not 100% on Lawntastic. A lot is on me for changing the game plan multiple times. So yes peeps. I back these guys and would definitely recommend them.

I'm a delighted NyLawn customer. Rory, Mari, and Kimmie were all courteous, attentive, and quick to…read morerespond to my questions. Their professionalism made the entire experience exceptional. I walked barefoot on my new turf, and it felt wonderfully soft under my feet.

The NYLawn ohana is da best…read more.. Rory, Ernest and the crew is a great example of old school, reliable, trustworthy and excellent customer service. The dedication and workmanship is extremely on display when your installation day arrive, from prep to finish these guys are UNBELIEVABLY professional in what they do, my wife and I had used NYLawn on a previous property years ago and we'll continue to use and recommend them to ALL our friends and ohana! Mahalo Rory/Ernest, Aloha always, The Mooks

If your like me and not quite a gardening type but enjoy the looks of a nice grass yard or lawn,…read moreSynthetic grass/turf is the way to go. Before contacting Total Landscape, I had the unfortunate experience of dealing with NyLawn (another company specializing in turf installation). From first impressions to constant waiting for a response etc, it was a really unprofessional and frustrating experience. I was ready to give up until I came across Total Landscape instead. I gave them a call and left a message, then in a matter of minutes I received a call back from the owner Travis. I accomplished more in a phone call than I did in taking the time to drive to Nylawn's show room and the constant calls to set up an estimate appointment. Which by the way was never returned until a not so stellar email and Yelp review I left them which was pretty sad. In less than a week Travis set me up with an appointment with Gina his estimator. In that time, if I had any questions or concerns, the communication was swift and very open. The estimate appointment went smooth as Gina was very professional, approachable and knowledgable of the material. Instead of doing a deposit I decided to pay for this project up front and Travis made it very easy to pay via email. Such a major benefit vs making a trip to an office. Invoice, receipts and service contracts were all sent through email immediately! The installation went smooth, there were a few snags along the way with the ground itself yet they managed and would strive for nothing less than a perfect project. Project took 2 days from beginning to end along with an extra day to make sure everything is set which showed their attention to detail and passion for perfection. The lawn itself is amazing, they only carry the best top quality material. My friends and family loved the backyard and were impressed with real look and feel of the lawn. They admitted to having their doubts but were quick to say they were now believers. I would recommend Travis and his team any day over any other company out there. There is no fair competition because no one can match their professionalism, seamless communication and the attention to detail in their work. Customer for life.

I called three landscaping companies on a Tuesday. Total Landscape Management was one of them. No…read moreone picked up at Total Landscape Management so I left a message ... no one called back. I called again on Friday and someone picked up saying, "Hello". That's it, just hello. Well, you didn't have me at hello because when I tried to ask if I'd gotten in touch with Total Landscape Management, the guy hung up on me. Oh well, back to the Yelp lists.

Takai Masonry Contractor came recommended by my Cousin's Neighbor…read more Finally met with Mr. Takai as we both had scheduling problems. He on the Mainland and me in Hawaii visiting my Mom. Agreed on a cost that would solve my Mother's yard water drainage problem. Met on Tuesday morning and work began that afternoon due to my remaining time of my short visit. Work was done in 5-1/2 days of the 8 days available for me. Communication was both ways, making sure I knew what was going on and me asking if certain things could be worked into the project.

Pauli and crew did a great job. It ended being a bigger job than expected, but he always cared…read moreabout "doing it right". No matter how much extra work was involved. Some people you can't really trust, but this is a man of integrity, and knows his stuff. Crew worked hard to help us with a monumental job. They went the extra mile, and also came back to finish up the small details. Highly recommend Takai Masonry Contractor. (make sure to not confuse with other contractor with similar name).

Here with mom on a Saturday afternoon. Ever since covid started she became interested in…read moregardening. Mom is really Enthusiastic about scented flowers. She is on a search for double pikake plants and wants to grow them all over her property. She doesn't care for the single flowers. Rukin came by to ask if we needed any help. He is super friendly and knowledgeable about the plants on the property. Over 5 acre property next to the mountain view. Alas! No double pikake available at the moment he has only the single type. Rukin was kind to reccomend 2 other nursery we can check out. Mom ended up purchasing a beautiful ombre looking potted plant and I got a japan honeysuckle that had a sweet aroma. 5 stars for service and friendly smile from Rukin. Mom received bonus 2 gallon pots from Rukin too. Call ahead to check office hours during covid. Prices were much lower than the local Home depot. 5 gold stars all the way! Highly reccomend to family and friends.

If you're looking for a high quality landscaping maintenance company/contractor, look no further…read morethan Ultimate Innovations. Brian and his service team are professional, friendly and highly skilled. The UI maintenance team has been servicing my grandparent's yard for the past 25 years. Not only are they punctual with their weekly maintenance, but they keep my grandparents yard looking good year in and year out. Their yard is always the best looking property in the neighborhood because of the UI team. Thank you Brian and team!