I'm a delighted NyLawn customer. Rory, Mari, and Kimmie were all courteous, attentive, and quick to respond to my questions. Their professionalism made the entire experience exceptional. I walked barefoot on my new turf, and it felt wonderfully soft under my feet. read more

NyLawn Synthetic Turf - Road Verge - Landscaping Near Me - Honolulu, Hawaii

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The NYLawn ohana is da best... Rory, Ernest and the crew is a great example of old school, reliable, trustworthy and excellent customer service. The dedication and workmanship is extremely on display when your installation day arrive, from prep to finish these guys are UNBELIEVABLY professional in what they do, my wife and I had used NYLawn on a previous property years ago and we'll continue to use and recommend them to ALL our friends and ohana! Mahalo Rory/Ernest, Aloha always, The Mooks read more

I had a very positive experience with the professionals at Nylawn. After consulting with 5 synthetic turf experts, I decided to hire Nylawn because they addressed concerns that I had regarding drainage, especially in an area of my yard with a potential for ponding. For my project, I also requested that a portion of my yard be leveled, due to unevenness in the terrain and other surface irregularities resulting from prior masonry work. Zak recommended adding a French drain in a recessed area of my yard as well as applying a generous amount of aggregate material to level the landscape. The slope angle that was fashioned from the turf portion of my yard towards the hardscape (pre-installed) drains was carried out skillfully an made to incorporate cement pavers staggered throughout. I understand that this was an arduous task due to the difficult access to my property and considering that the natural grass had to be stripped from sections of earth between immovable cement pavers. These narrow spaces that needed resurfacing were hard to prep, but well worth it. The end result is a natural-looking lawn, particularly in areas surrounding each paver. This is exactly what I envisioned for my project. I ordered the premium turf, which I believe is the softest of the available options. The brown thatch incorporated in the lawn allows for the grass blades/fibers to stand thus resulting in a more natural look and feel. I am planning another landscape upgrade and I will definitely use Nylawn in the very near future. read more

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DO NOT GIVE THIS PLACE ANY OF YOUR BUSINESS. I've had the worst experience just trying to get any help with this company. I decided to have synthetic lawn installed in my backyard and decided to spend the money on this company. It started from the minute I took time to visit their show room personally because after several attempts at calling, I gave up. We showed up to a show room that was locked with no one inside during business hours. As we were about to leave, the sales person/manager/personal assistant showed up. Didn't know her title only because she did not even care to mention. We were told we would be given a call a week later because her estimator was on vacation. Oh yeah, we weren't even given a date or name of the individual. Fast forward to a few days after a 'week later', we called to follow up and the lady totally forgot who me and my wife were. She also mentioned the estimator had been back for a couple days now. Talk about a winner right? She tried to mend the situation with yet another 'he will give you a call tomorrow' so we tried it again. Fast forward yet again to 'tomorrow', still NO CALL. Oh we even called on the morning of and was told by NATALIE (yes that's her name, finally introduced herself) her installer would call later in the afternoon. Oh yeah, I had to take it upon myself to ask what was the name of the installer as well. How did the story end you ask? AFTER ALMOST 2 WEEKS, STILL NO CALL. Called SYNLAWN HAWAII (yes another competitor), got a call back a minute after I left message. Got scheduled for an estimate appointment the following day, all in the same 5 minute phone call. I got more done in 5 MINUTES WITH SYLAWN HAWAII THAN ALMOST 2 WEEKS WITH NYLAWN. NYLAWN is a horrible company that needs to be more professional. Leaving introducing yourself, keeping in contact, following up should NOT BE THE CUSTOMER'S RESPONSIBILITY. TERRIBLE SERVICE!!! Save yourself the frustration and grief by going with another company than NYLAWN. You can thank me later. read more

Due to the drought situation in east Oahu, we decided to convert our backyard to artificial grass,. We interviewed a bunch of companies and NyLawn out shined them all other. Talk is cheap. These people are truly professional, in all aspects. Our thousand plus foot backyard was a mess and these good people converted it (in 3 days) into a very beautiful, enjoyable and usable environment. We love our new backyard. Mother Nature loves our backyard. Thank you NyLawn for following through with all tour promises. read more

Contacted five companies, one no response and three estimates. Asked where I could see examples of their work and only NyLawn's work was available to view. Just go to Waikele Outlets or Ala Moana Shopping Center. Was very impressed with the work and with Rory Otto. He was the most knowledgeable and to the point. The turf I picked was out of stock and there was 6-8 week lead-time but it was worth the wait. There were delays on my part as I spent three and a half months out of four in the mainland with my sick mom. The turf was installed while we were gone and I had no worries as I've seen their work and discussions of slope and drainage were all done prior to installation. The job foreman even called me several times in the mainland to verify what we wanted done. We did have an incident where a neighbor's sprinkler pipe was broken but when I brought it to their attention they immediately contacted my neighbor with apologies and reimbursed them for their repairs. I am in my seventies and I created this Yelp account just to review this company. First review ever. Want the definition of customer service? It's NyLawn. Thanks Rory and Kimmie. Awesome company. read more

I had the guys at Nylawn replace my lawn in February they were very professional and I had a new lawn two days later thanks for the help guys. read more

NyLawn Synthetic Turf - a view of a lawn with rocks and trees - Landscaping Near Me - Honolulu, Hawaii

I meant to write this a year ago! Nylawn installed our turf in the back yard in January 2021, and they did an excellent job. When we first contacted them, a representative came over with turf samples and laid them on my old grass so I could see and feel the different grades. When I had a concern about the installation afterwards, someone came out to the house and personally addressed them. The turf held up well against the heavy rains we had in December. An occasional nut grass weed pops up in places, but it's a lot fewer than when we had actual grass. read more

Actually, I am very happy with Nylawn. It was already installed in my yard when I bought my home. I actually had to reach down to touch it to see if it was real. I had no problems with it. Then I decided to add more to my backyard and again, the install and product was done perfectly. Yesterday, we had a leak in our water line. I had no choice but to pull back the turf. I called Zach and he said "do what is necessary and we will be out to fix it afterward." Rory was out the very next day (today) and tamped, replaced, pinned and stretched it back in place. It looks amazing again. Thank you Zack, Donna, Natalie and Rory! You did good by me! Tammie and Justin D read more

Great Products, Installation and Customer Service! The young lady in the office was so patient and pleasant with us. We had to wait a little while to get on their installation schedule because they were very busy and understandably so, they do the best work. It was definitely worth the wait. We could not be happier with our new lawn! read more

In Kahalu'u we deal with rain pretty much all year long. With that comes mud and muddy paw prints through the house. Because of septic system, in the backyard, I could only install a wide strip in the most muddiest area where the water pools. I absolutely love it and so do the dogs. I also had an area near the front door/porch landscaped with the same lawn and it is beautiful as well. Zachary and his guys are professional and have great work ethic. I would recommend them to everyone. read more

I had Nylawns install turf in my backyard about a year ago. I waited so long to write a review bc I really wanted to see how it stood the test of time. They were very professional and the end product was incredible! It will be a huge asset -- when and if we do eventually end up selling our home. I love that there are no bugs or weeds to combat -- and the kiddos can play slippery slide or fill (and empty) and entire pool with NO MUD or DIRT!!! The ZERO maintenance of Nylawns is seriously a dream come true :) read more

Yard maintenance for me, as it is for most, is both time consuming and laborious which is why I decided to install synthetic turf. I was referred to NyLawn by a close friend who shared his experience with the company was great from beginning to end. During one of my business trips to town, I casually stopped in to receive a quote, which was done for free and to my surprise was more than affordable. The sales representative was very helpful and attentive during my showroom visit and even offered recommendations as to what turf would work best given my housing location and what to expect in terms of the process and maintenance. The following week I was able to schedule an installation appointment and was impressed by the professionalism of the staff on site and the quality of the work done. I highly recommend NyLawn Landscaping to anyone interested in turf installation. Mahalo nui to the staff at NyLawn Landscaping! read more