A+ service today from Brandon. We walked in for a new suit. Brandon was very knowledgeable on fits…read moreand walked my husband through the options. He got him sizes and helped us place the order online so we could get the right inseam. Suit fit fantastic and won't need any tailoring. In and out in under 20 minutes. So impressed.

The store is filthy They do not clean dressing rooms…read more The manager was totally unmoved when I told him and the salesperson couldn't find a broom

I came in about 30 minutes before closing on a Saturday night it was very easy to pick stuff out…read moreand get help from Paul who was courteous and fast and not pushy. Taylor Jose worked very quickly to mark alterations. I live in New York and they'll ship it in a week for free. Rockstar inspired dressy clothing built to last and some great sale items. Highly recommend this store in particular they have a lot more variety than a department store. Cool boots/accessories too. And some spectacular black-and-white rock 'n' roll photography also for sale

One of my materialistic 'only in LA' posts:…read more Any guy who wears John Varvatos will automatically be a 6+ on that ridiculous 1-10 scale due to his great taste. Ask for William. He knows.

Pretty and conservative women's clothing. The one star is because the employees sucked. Both girls…read morestanding behind the counter looking bored while I and other customers were looking around. We were never greeted either. Someone wanted to try something on and instead of getting up and helping them the girl pointed to the dressing rooms and told the customer "they are over there". I was in retail for 40 years. They should be fired. Apparently they were having a sale but the sale prices weren't on the tags. I won't be going back. Advice about parking: go on the weekdays, weekends are almost impossible.

ML ropes you into a ShopPay fraud site, a ccard scamming site. And there is no way to delete the…read moreShopPay at the ML site, NOR at the ShopPay site - you cannot delete the mandatory ShopPay acct.. The customer has their ccard and personal info all over the internet. This is very scammy. Not recommended, only for that reason. Clothes - pay cash in a retail store - are great

Lupe was amazing and super helpful! Express pants fit the best. Bought Editor suit and pants. Then…read moreordered additional pants online. I've loved Express for years!

Walked around the store for about 10 minutes and not a single worker acknowledged me or asked if I…read moreneeded help. The only thing I got were side-eyes from workers. Left as my business did not seem welcomed.

My experience with the brand started in Las Vegas where I was staying, and the first two trips were…read moregreat since I had a new tee and a sweater that has become a staple in my fall/winter wardrobe. Since then, the staff has all changed as it will, yet the service had become consistently worse. I figured I'd try Century City since I'm here often, yet I never thought of shopping AllSaints here. Truth is, I was technically shopping in Las Vegas to gain points where I was staying (which now ceased since MGM took over). At first, it started off in the way I had become accustomed to; employees ignoring me yet there were a few customers being tended to in the shop, one with a very loud whiny son. Finally, a nice guy with glasses offered me help (first thing I did was thank him for noticing to make a point) and it only got better from there. It did take a while to grab a pair of pants while I waited in the fitting room (I think he might have actually forgotten), but I was trying on a couple other items in the meantime, and the pants were brought over after a friendly reminder. There was a skirt I was interested in that was not available anywhere, but I realized I could fold down the waistband to make it work if I went up a size. A bonus was the free shipping-even for sale items which this was-to be sent to your home (they cannot ship to the store) and I'm now waiting for the tracking information to arrive. I only wish they sent to PO BOXES since I don't trust my building, but this all worked out and I'm happy with my purchase. Looking forward to my next piece from AllSaints-

I have a funky t-shirt from AllSaints (one of their London stores), and that's how I discovered the…read morebrand. I know it's not for everybody, the style is on the dark side, some of their LA stores have closed. This one is Century City, inside Westfield Mall is big and they had sales! Their prices are on the higher side so if you can take advantage of their sales, your score nicely! And we did! Customer service was decent, one guy gave us some ideas regarding tying a dress around. The store is big, has nice fitting rooms, an area where you can sit and chill. And they play good music. Listening to Moby while shopping is a plus in my book!

I had a great experience at this store today. All the staff were friendly, helpful and resourceful…read more I love when staff does their absolute best to look for more sizes in the back stock rooms for you. I highly recommend this store.

I've heard a lot about this activewear line, and had visited a pop-up they had a while back on…read moreSunset. Since I've been in the market for some joggers, Vuori seemed to be the place to go since I've heard great things about these particular pants from the brand. Coming here seemed to be a no-brainer, but the experience was less than stellar. It was a Saturday afternoon, so the mall was busy but the store was not. There were a handful of customers in and at first, I was looking for a salesperson but they were busy grabbing sizes for those customers, etc. which is understandable. However after walking around for more than five minutes-and making eye contact with two of the girls up front who were now folding-I was never greeted, approached, or obviously offered service. I did find the joggers in the sizes I wanted to try but not the color, so I took it upon myself to head to the fitting rooms to at least try them on for size. Nobody was back there besides customers, but the doors were open so I just let myself in, not knowing what their policy was. I did see another door where more staff was but they were too busy talking in the back. Sad to say, the pants did fit, yet I found myself folding them (not to their standards), putting them back on the shelf, and leaving. My job carries this line in limited styles yet I was willing to pay full-price at their actual store since they offer the full-spectrum of colors in addition to sizing. Wish my experience aligned with the positive reviews here, but I guess I could try their Studio City location to see if things improve...

Internet says it closes at 7, everywhere says 7... showed up Thursday night at 6:30 and it was…read moreclosed. Worst part is it's the only store that carry's bearbricks, which my son loves and we went to universal studios for his bday and promised to take him to get bearbricks. We live 2 hours south of here. So my son was very bummed that we couldn't end the day with what I promised.

I wish I could give more stars than five! New Bait shoppers here, and couldn't be more pleased with…read morethe friendliness and overall help Chris gave both times we came in! Definitely new fans of this brand, and will come back forever because of the awesome service and amazing products! Thanks for keeping the fireplaces on guys!

Love RRL Melrose. Clothes are a little pricey for the average consumer, but they are never trendy…read more Everything is always great timeless fashion that can really enhance one's unique style. Plus, as a sales associate, Rocket is awesome - always knowledgeable, really helpful and just fun.

I wish I wasn't writing this but the employee "GUILIANO DAVID HERNANDEZ" needs to be held…read moreaccountable for his actions. I am a woman of color as you can see in my profile pic and he told me that I "was dressed too ghetto to be in this store". I completely lost it and yelled at him that he was racially profiling and he said "we don't need anymore blacks coming in the store and stealing". I am SHOCKED, APPALLED, and OUTRAGED. I am a business owner making 7 figures a year and was about to spend a lot of money at this store but after that I don't think I'll ever buy Ralph Lauren again. IF A MANAGER SEES THIS PLEASE REPRIMAND GUILIANO SWIFTLY AND JUSTLY.