Fantastic customer service when setting up my appointment. I appreciate Jennifer( I believe…read morecorrect name) sending me the maint. plan information. At our fall service today and had please of meeting John Boyd as he did our service . I highly recommend the of the plan.

This company has been servicing my HVAC equipment for 20+ years. I looked for a company that was…read morelicensed, knowledgeable, trustworthy, fair on pricing and reliable. I was able to get all of that with John Boyd Heating and Cooling.

They were out to my rental property the same day to diagnose the problem I had with the furnace…read more Very professional, courteous, and most importantly, they showed up when they said. I did not have to leave half of my day dedicated to waiting for them to show up like other companies I have used in the past. The pricing was fair and reasonable.

When you have a tech in your home to repair something you expect professional results. This Noonan…read moreteam, Bill and Mike, were absolutely a TEN STAR all the way. The owner, Gene, came out right away and determined that we were having carbon monoxide in our home due to a cracked heat exchanger in our furnace. We have known Gene for years and he is one of a kind. He scheduled us to have a new furnace installed the next day on Tuesday, the 15th of February 2022. The transition was so smooth and the outcome was beyond excellent. Not only was the installation left as if it was in a new home (they had to install new duct work), they also were immaculate leaving the basement as clean as they found it. We will be sending this comment out to all of our contacts via E-Mail so they would never hesitate to use this great company. Carol B.

This company is amazing!! I had AC and Heating installation,…read moreunfortunately they both quit at the same time, they came out, gave me a quote (very reasonable) and started working, I was fortunate as the weather was nice and I didn't need Air or Heat while they were installing. My neighbor also had the same work done. We are very satisfied, they even vacuumed when they were done ..the men were very personable and professional, If you have air or heat problems, give them a call, you'll be glad you did!

Can not get a hold of, does not respond to calls, discredits homeowner when he gets called out on…read morehis lies, makes homeowners go weeks and weeks and weeks without heat or air. Do not use.

Called on a Sunday, we had a shower faucet that would not turn off. Fortunately it wasn't gushing…read moreout. The "dispatcher", or maybe the owner, I'm not sure, was very helpful and understood the situation and told us that he could have someone out early Monday morning between 8-1pm. No emergency tech was available on Sunday, at this time. He quoted the service call fee over the phone ( way more reasonable than the other two plumbing services I called, prior to calling KC services...One place had been sold with a new number...never answered, and the 2nd one called back hours later). The KC dispatcher said a text would be sent to notify us that the plumber would arrive in 15 min from the time of the text. Sure enough it did, shortly after 8am on Monday. Along with the text, a bio of the plumber arrived, with a photo. This was very helpful and greatly appreciated. Our plumber was Roody, he was very friendly, knowledgeable and professional. He arrived in the company's van with all parts available for what we needed. He checked out the problem and gave us two scenarios with two quotes. Fortunately, it was the easier fix and lesser fee. His service was quick, left the area clean. I highly recommend this plumbing service to all in the area.

Keith came and fixed my furnace and was a true professional. He was honest and efficient and he…read morecharged me appropriately

Excellent service! When my furnace kicked off after their visit, they offered to return after…read morehours. Easy repair the very next am. Friendly and reasonably priced service. Highly recommend!

My mom had them install a water softener, that they provided in May of 25. Since then, it has…read moreworked for less than 30 days (as of today 10/17/25 it is still not working). When we call to get status or find out what is going on 1 of three things happen 1) We get hung up on and told we are being disrespectful/rude for questioning what is going on 2) we are told they will call us back and never do (we always have to call back days/weeks later) 3) They do not answer and do not respond to the messages. We have asked for them to just replace the unit, they won't. Now there are parts ordered, 1 part arrived to my mom's house. When I called to tell them, I was hung up on and told I was disrespectful for telling him I was baffled they did not have my mom's info. Allegedly, someone is coming out today to install the 1 part that has shown up, but no word on the 2nd part and when it will arrive so it still will not work. So here we are, 5 months and $1200 later, still no working water softener. Save your time, money and energy and go to a company who values your time, provides quality service and treats their customers better.

Never finished the job and left and never came back. I called him a few times and he said he would…read morebe back in a few weeks it's going on 9 months

Thank you Jason for your professionalism and knowledge in diagnostic and repair of my AC unit.read more

Company was highly recommended to me by my contactor. Called and made an appointment immediately…read more Jason and his son came out to do a maintenance check on my air conditioner and then 6 months later a check-up on my furnace. They are honest and hardworking. I can understand why they have an outstanding reputation. Will continue to use them for all my HVAC needs.

Our a/c was not working. The company we have used for years couldn't come until late day tomorrow…read more I called Dependable based on Facebook reviews & BAM! we are back in business. Old company just lost a long-standing customer & Jim has gained a new one. Excellent service, masked & put covers on his shoes before entering & a really nice person.

Jim at Dependable Heating and Air Conditioning is wonderful. He came and fixed out air…read moreconditioning the same day we called even though he is swamped with calls. He stated he will get everyone who called seen today since the heat is near 100 degrees. He truly cares about his customers and we will be using him from here on in and recommending Dependable Heating and Air. He is very friendly, efficient and reasonably priced.