I don't like giving out 1's on reviews but this one is certainly earned…read more Mid November we stopped in and discussed rebuilding our fireplace. We liked one fireplace in particular and discussed it's features. Next we had a representative stop by our home and measure the space. We were then told that the fire brick had to come out and an electric box had to be installed - and they don't do that work. We said we would like to proceed. They said ok. I talked with 3 different fireplace masons and 2 electricians. None would do this work because of the unknowns - so I did the firebox prepping myself. It took numerous texts and emails, (at least 20 as I got different answers every time,) to determine exactly what needed to be done. I finished the work in mid December. Since we were told that the equipment would be in to install in 6-8 weeks, in mid January I sent an email asking when we might see installation. I was told that they had not yet ordered it. They then told us that they need 1/2 down on it to proceed. There was no mention of this before then, in spite of a whole bunch of emails. So at that point I began looking for other fireplace services. We found a better service to use in DeGraff, OH that was cheaper, quicker, more responsive and had what we wanted. (And they would have done the fireplace prep work.) I don't recommend this place for redoing fireplaces. Communication is terrible.

CJ came to our home yo measure and get information of the door and screen for our yeo fireplaces…read more This was over two weeks ago and still waiting on a quote. I have sent a email and a text asking about this and neither communication has been answered. I assume they do not want my business.

(Update for June 2024) We've had Cinci Sweeps out for some…read moreadditional work and all the feedback I gave in the original review still holds. Robert did a great job filling cracks and building the parge (protective layer inside the fireplace) while both Russ and Robert completed outside work, replacing the crown, improving the flues and flue caps. As always, communication is top-notch and I would not hesitate to recommend Cinci Sweeps to anyone for inspections, cleaning and reconstruction. (Original review for November 2020): I would echo the other five-star reviews. I cannot say enough nice things. - Russ is a great communicator, taking the time to explain everything - The work is top-notch; our crown looks like new and the craftsmanship was fantastic - They called ahead, arrived on time (with shoes covered and wearing masks) and cleaned up everything when done - You can tell that they absolutely want to do the right thing and make the customer happy - I've already referred them to friends and family In short, Cinci Sweeps is one of the most professional and friendly companies with whom I've had the pleasure of working. I will definitely continue to use them in the future. A++

We had them come out to do an inspection and sweep ahead of the winter. Russell took the time to…read moreexplain the type of fireplace/chimney we had and how to maintain it. He was honest and let us know we could get by without a sweep this year if we didn't want to do it now. I had them do it anyways as we purchased the house and I wanted to start off fresh. Great price and excellent communication/customer service.

I initially contacted Abbey Road Chimney Sweeps in 2018 after seeing one of their trucks on the…read moreroad. I needed my chimney cleaned and thought..."Let me give them a try." I was pleasantly surprised by their professionalism, competence, and friendliness. The very first contact I has was with Brittany, who provided a wealth of information and was very patient and willing to answer any question I asked. She also happily worked around my life to schedule an appointment. The next contact was with Kevin, who was polite, knowledgeable, and thorough. He not only cleaned the chimney but showed me the flaws that needed attention. He did not try to up-sale me either. He provided the information and left the decision up to me. Oh, and I also need to mention how he left the area clean (like he hadn't even been here). Lastly, fast-forward to 2019. Reconnected with Abbey Road to have the need repairs done. I spoke to Brittany again and also talked with Ken, one of the owners (that was a surprise). The appointment had to be set a while out (we'd had a tornado in the area, lots of repairs needed all over). I didn't mind the wait but they actually were able to get to me before the arranged time. Ken and Kevin were the ones who actually came to my home and did all the work. Let me tell you, I am not only happy with the way my chimney looks...I am ecstatic about the all-around service I received! Will definitely recommend and use again!!!

Great service. We just purchased a house and had chimney questions. They came out and inspected and…read morecleaned the fireplace and chimney. Answered all my questions and suggested services. Great inspection and a great company.

Had a conversation with Will of the Erica Court location. He spoke in circles. Said he loves the 2…read moresided wood stoves. When I informed him they are only sold in the UK he suddenly knew that. I asked about two stoves welded together and he said he has seen that. Later in conversation said he has done that before. The only info he brought to the conversation was to tell me Id need a liner for my chimney, which isnt necessarily true. He promised to send me pdf files of his two-stove job which I haven't received in 5 days. He is so obviously a fraud. He missed the difference between fireplace and stove, also. I am a human lie detector and he, my friends, is a liar. Not a good one, either. He is super nice and too agreeable so that may fool some people.

From the owner: Wood Stove sales. We install wood stoves as well as liner systems. We clean and service as wellread more