I had been trying to fix my snowblower for about a year. I am no mechanic so I had no luck. Once…read moreShawn showed up, it was running in 15 minutes. Now I am waiting for the first snowfall, so I can play with my fixed snowblower.

Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

No, never. Zero customer service. They are dirty and nasty people. Very conniving.... They truly do…read morenot care about the customer. And it shows with everybody I have talked to. I have lived in the Dayton area for 30 years. Most people I talk to about this place do not have very good things to say. Do your research. There's other lawn equipment stores around.

I went to buy a echo backpack blower and explained to Tyler what I needed. He was very attentive…read moreand recommended the 580t. He had it serviced and explained the operation to me and answered all my questions. I was out the door in twenty minutes. Highly impressed and would recommend this place.

We brought in our mower that was 2 months out of warranty. It wouldn't start (it had a guaranteed…read moreto start system). We were told the carburetor was clogged. We paid for the repair and tune up, and when we got it back, it was extremely loud, apparently, during the repair he had punctured the muffler. I asked if he would fix it, but he wanted to charge extra to fix the muffler. This was just a month outside of the warranty, and with it. Still being a pretty new lawnmower we were expecting it to be back to new condition after repair Over the summer, it continued to struggle to start, but it would start. Now about six months after the repair, it's not starting, the muffler is still loud and shot, and it almost feels like more damage was done to the lawnmower than was repaired. It looks like we need to pay to get it fixed again, but at this point, we're wondering if we should just buy a new one because of all of the extra damage. Even with the noise canceling headphones the damaged muffler is so loud that it makes it hard to mow having autism spectrum disorder. A part of me has wondered if I even got the right lawn mower back. I'm pretty sure I did, but there were new issues after the repair that didn't exist before.

My walk behind lawn mower had stopped working, and wouldn't start, no matter what I did. I saw…read moregreat reviews for Neighborhood Lawnmower Repair and decided to give them a try. I made the 30 minute drive with my mower to the repair shop. The man I dropped off the lawnmower to was friendly, knowledgeable, and provided me a time frame of at least 3 weeks, which was perfectly understandable. He gave me an estimate of $127-187, mainly from the tune up. He said he would contact me before he added on any parts, which would raise the price. 30 days had passed, and I had left a few messages with him (about day 26-30). Unfortunately, I did not receive a return call. Day 40 arrived and I was getting worried because I could not reach someone at Neighborhood Lawnmower Repair. By this time, I had payed a business to service our lawn about 3-4 times. I called the repair shop and finally received a call back. I was told the mower had received a tune-up and a new carburetor. I did not receive a call about the added part, which would have helped in deciding whether to keep the mower or not. I stopped by to get the mower, and when he tested it, it did work. He apologized, I accepted and left. Although I disliked wasting time and fuel, I also realized he could have just let me leave with a non-functioning lawn mower. The next week, he told me what he did to get it running again, and it would be ready for pick up. I returned and he started up the mower for me. It worked, sounded good and was ready for mowing. That's when I received the hardest hit...$222 and change. That was a HUGE hit, especially when I wasn't informed it would be that high. I payed, took my mower and went on my way. I had did the math: The repair's total was $222 + $180 for lawn service, which equals $402...the price of a good electric mower. The good: Neighborhood Lawn Care knows how to repair, tune-up and recommend lawn mowers. They are an honest company, when it comes to releasing a working/repaired mower. They could have let me leave with a non working mower the first time, but didn't. The bad: Neighborhood Lawn Care suffers from poor communication with customers regarding almost every step of the process. I understand business can be overwhelming, especially when there is a lot to work on. However, good communication will keep people coming back. I didn't know what was going on with my mower for 40 days -- no call and couldn't reach anyone. I was told one price as a variable estimate, only to have a sizably large price increase. When I asked for a possible discount for the non-communication, wasted trip, extremely long wait and sticker shock, I was told that was a discounted price. If you have the time to wait over a month with no communication and the large amount of money to spend on your mower, this is the place for you. They do know how to fix mowers. However, (for me), this just wasn't worth the wasted time, fuel and money.

We took our push mower to be serviced - oil change, blade sharpened, fuse replaced...... they did…read morea great job and were super friendly! We will stick with them!

Excellent work and very reasonably priced! Needed welding repair on a mower deck, dropped off the…read moredeck in the afternoon and picked up the next day. Thanks Joe! Saved me a ton of time and $$.

very helpful. picked up my generator as I don't have a truck. had it repaired…read more in less than a day ! brought it back and started it with one pull. young guy just starting his business. will use him again if needed.

It's a Home Depot, I'm not really sure how else to start this. The store is always clean. I found…read moreit can be a bit cluttered. Offer a variety of home needs. Prices are always pretty good. Lots of parking available. Workers are always nice.

Eddy was INCREDIBLY nice, he taught us about 2 by 4's and pressure treating. Nicest man I've ever…read moremet. Was going to give 5 stars but he talked to much. Sorry Eddy.

When I took my non-functional mower in to be repaired, I was told I could have one service for one…read moreprice, or another for a higher price. I chose the higher priced service...Lo and behold, when I went to pick the mower up, I was charged for both. Because I didn't receive a written estimate, I didn't have any kind of proof, so I ended up spending $70 more than I anticipated. The work was done quickly and so far I have not had a problem with the mower. Still, I feel that I was not treated with complete honesty, and I won't be returning.

Dan is quick, communicative, and efficient. He is also VERY affordable. I was surprised at how…read moreaffordable he actually was! Additionally, as a person, he is understanding and kind. He will do what he can to accommodate you. However, he will not be taken advantage of, and I appreciate that about him.

Toby is obviously an expert in mowers and engines. He provided extremely professional, complete,…read moreand friendly service. Extremely good value for reasonable pricing.

He was very fast and knowledgeable. Very nice man and reasonably priced. Very, very helpful about…read moresmall engine repairs.

Do not use this guy.He took one of my chain saws and never brought it back!Ive tried several times…read moreto talk to him.He keeps saying he's waiting on the carb.He doesn't return messages

From the owner: At Jacks Mobile Mower Repair we understand how hard it can be to haul equipment to a shop, that is…read morewhy we come to you! Reach out to us today to set up a hassle free repair right in the comfort of your own home.