I went to buy a echo backpack blower and explained to Tyler what I needed. He was very attentive…read moreand recommended the 580t. He had it serviced and explained the operation to me and answered all my questions. I was out the door in twenty minutes. Highly impressed and would recommend this place.

Like another reviewer my Toro Titan 48" was in dire straights this past summer. Heil Brothers was…read morebacked up three to four weeks and I nursed the mower along until they could fit me in. The mower needed a lot of work - carburetor, blades, plugs, and more....expensive and time to repair. But, my mower is like new again, running great! I will use them for routine maintenance from this point forward. My only negative comment is a little bit better communication. I had to call to follow-up on the status. The last call the service manager gave me the details of the issues and costs.

Toby is obviously an expert in mowers and engines. He provided extremely professional, complete,…read moreand friendly service. Extremely good value for reasonable pricing.

He was very fast and knowledgeable. Very nice man and reasonably priced. Very, very helpful about…read moresmall engine repairs.

Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

What a GREAT prompt service call. In no time he was telling me my dryer was fixable. Highly…read morerecommend,!!

Really just awed by our service experience here. I've known about Knollwood for years, as I grew…read moreup down the street a ways in Page Manor. Now we live a bit far away, but in an online search for a place with a good selection of healthy house plants, Knollwood came up repeatedly. So we drove down & were amazed by the terrific selection of not only house plants, but also pots, gifts & beautiful Christmas decor! The place is huge and it's FULL! And the products they're making for Christmas are stunning. Even my somewhat curmudgeonly husband was impressed. And their prices, especially for house plants & pots, are way lower than other competitors, even the big box places. The plants are healthier, too. And the best thing was the help we received. I was seeking advice for plants I might not accidentally kill, and the lovely young woman who helped me (I think her name was Kirsten or Kristen??) was so knowledgeable. She asked some good questions, then gave me advice on what to choose, and then while I was shopping she thoughtfully placed two gifts I had already chosen into pretty organza gift bags! I was really just amazed by this, Amazing selection, prices, and especially service that you just don't get anymore these days. You'll find all of it at Knollwood!!!

Very nice selection of nursery stock. Beautiful store and customer service so good! Everyone there…read morewas helpful and kind.