I am the maintenance tec. for a company that has two locations in Rochester Hills. We were using another plumber when I came on board, me experience with them was short lived. The first day I met with them they had three strikes and out! They couldn't give me an appointment time, they didn't call when they were on the way like they said and then it was going to take three weeks for them to get the parts they needed and would call me then. I sought out Tom Buckhave on line and made a call he came out the next afternoon made a list and came back the fallowing day and took care of our issues. Three weeks later the other plumber shows up unannounced, I told him that we were no longer in need of there services and that two days after he was here, three weeks ago, I had the problem resolved with our companies new master plumber and your companies unprofessionalism lost our companies business. Since then we had issues at are warehouse location, Tom came out that morning accessed the problem, the main water valve had to be off for the repair, with hundreds of workers in the building that meant the job had to be done after hours, that was not a problem for him, he came back later that night and made the repair. Quick to respond, master at his work, you can depend on Tom he explains in detail what he's going to do and why, and based on our experiences with him, our company would highly recommend him and we will be doing continuous business with him in the future. read more

I've used Tom Buckhave for 25+ years for all sorts of plumbing jobs including replacing sump pumps, installing faucets, replacing toilets and recently certifying backflow sprinkler and sump pump valves required by my city. Tom is always very responsive and does outstanding and affordable work including cleaning up as needed. On a scale of 1 to 10, Tom Buckhave is a solid 10. read more

Tom was very professional and tried his best to fit me into his schedule when it was convenient for ME. Who does that? He had me explain the problem, walked me through options and gave me a quote up front. When he got here he encountered other, smaller issues and just did them along the way. I think we found our new plumber! read more

Called them to run the 5 year "cross connection test" on my sprinkler system. They were on time, and explained what they were doing and why. When they found an cause of the problem they fixed and it and discounted their price because it was an easy fix. I think I found my new plumber read more

If you are looking for plumber, do not call Tom Buckhave. After he fixed our backflow for the certified testing required by our city, our sprinkler system stopped working. We called him and he refused to come to fix it. Bad experience ever... now we have to spend extra money to fix it. The most unkind person we have ever met. read more

Quick solution, reasonable price. I called around to price my seriously clogged toilet (I had tried everything myself, including auger) and got some pricey quotes. Tom came within the hour and was half the price of the others. Got the job done! And on a pre-holiday weekend. Very satisfied. And grateful! Highly recommend. read more

I called Tom at 6pm on July 3rd with a clogged kitchen sink that I couldn't clear myself with a 50' snake. He came out within 30 minutes of the call even though he was already home for the day and the next day was the 4th Holiday. Gave me a reasonable quote over the phone and then charged me $30 less after he got the drain clear in less than a half hour. Excellent service, I'm a customer for life! read more

We had a Saturday plumbing emergency and found Tom's name and number through a simple search. Saw the one other Yelp review and decided to go ahead and call Tom. He was at our home within one-half hour and was pleasant and helpful. He completed the next plumbing project we were going to have to tackle and ensured we had everything we needed to do it. His rate was more than reasonable. Nice to meet someone who is good at his job, cares about people and charges a fair price for solid good work -- a good person. read more

Tom came out to the house and fixed a laundry list of items that we had. His service was next to none! So glad we have a great plumber to reach out to! read more

We had an emergency back up in our basement. We called Tom and he was out to our place quickly and able to resolve our issue. His service is great and I recommend him to anyone with any type of plumbing issue. read more

Tom is everything you'd want in a plumber. He's available, highly skilled and reasonably priced. Heck he's even a nice guy. We've used him for 12 years for a variety of projects. Consistently does great work and shows up when he says he'll show up. read more

I found my new plumber! Tom was great. He arrived within an hour of me calling and got the job done for a very reasonable price. I'll be recommending him to everyone. read more

Tom came to divert the internal plumbing for the installation of the irrigation water meter. He gave me a very reasonable quote, in contrast to the ridiculous quotes given by the other two plumbers that I contacted. He arrived on time, immediately started working on the project, and explained to me what he was doing all the way. I am totally satisfied with the quality of the work. read more

Great job. I had my sump pump break last night and was told somebody would come between 11am and 2pm. I was impressed and very happy that the plumber was able to come here at 10:30 am. He fixed my sump pump very quickly (probably 30 minutes or so), explained everything to me and that was it. The plumber was informative and professional. The pricing was great as well! I expected to pay a lot more. Very impressed. This made a stressful situation, less stressful. Because of their prompt response, professionalism and great pricing the situation was no longer a frustrating. Couldn't ask for better service. read more

The only reason I am leaving 1 star is because thats the default star count. I am irate by the unprofessionalism of this guy. He was rude, incompetent and had a terrible arrogant attitude. He refused to even look into the problem he diagnosed over the phone just 24 hours prior once he arrived at our house which he was late. Once he arrived he simply continued saying, "I cant justify taking the shower handle apart, because it seems to be working fine". When my wife and I continued to tell him the hot water begins running out after 10 minutes, he only had the hot water on for 4 minutes. He also thought it as a good idea to answer a personal call mid-conversation and walk out of our bathroom and didn't even bother to say excuse me. He departed the bathroom and started roaming around our bedroom for 5 MINUTES carrying on with his personal phone call. Once he was finally done, he simply said, "I cant find the problem". Then he walked downstairs put his shoes on and walked out the door into his van. NEVER EVER CALL TOM BUCKHAVE FOR ANY OF YOUR PLUMBING SERVICES. HE IS THE MOST UNPROFESSIONAL I'VE EVER HAD TO INTERACT WITH... From, Extremely unsatisfied customer. read more

Tom has been to my house in Rochester Hills a couple of times. He is very easy to schedule an appointment with and he showed up on time each time I have used him. First time out he changed a garbage disposal and second time out he changed a toilet. His work is top quality and prices are very reasonable for a professional plumber. Tom has also done some work for a few of my neighbors and again his quality have been 100%. read more