John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

John came in and absolutely saved the day! We had Hoover Plumbing over to help us clear out a…read morekitchen sink drain backup in our 3 year old house. They supposedly ran 75ft of cable to snake it - only to tell us it couldn't be unblocked with just a snake and we needed to do a $1500 jet power flush. I felt like they were giving us the run around, so I gave John a call - he came in personally on his day off and was able to power through the blockage with his cable. That's it! No add ons, or extras! John and his team are absolutely our primary plumbers from here on out, no question!

Nothing you want more than a knowledgeable plumber! Customer…read moreservice was great from start to finish. They were quick to respond, friendly and again super knowledgable. I would recommend for any plumbing needs

My sewer drain became plugged. What a nightmare! I called Roncelli Plumbing…read more They came out early the next morning. They were extremely professional, knowledgeable and explained everything to me. This is a family run business. The best of the best!!! Their price was VERY reasonable also. I HIGHLY recommend this company!!!! Kathleen from Shelby Township

Our shower was leaking, so we called Kauer & Son. Robert came out and was extremely knowledgeable…read moreand polite. He took the time to make sure we understood the repair process before he left. Plumbing work can be costly, but I highly recommend this company. I will absolutely use them for all future plumbing needs!

Bought an 8 year old house that needed a bit of work. Replaced a sump pump and put in a back up…read moresump pump. Also did a host of other projects - updated hoses to appliances that were old and should have been replaced, put a drain pan under hot water heater and took care of various bathroom issues - seals and drains that were not in good working order and needed to be replaced. I particularly appreciated the detailed estimates that were provided. Was responsive and cleaned up everything. Would recommend.

I would give them 100 stars if I could. Tom and his crew are true miracle workers. We were in a…read moredire situation over the holidays, and not only did they accept the job, they completed it within just a couple of days. Meanwhile, a well-known national company never even returned my calls. Tom was an absolute pleasure to work with, even though I was over 1,000 miles away. I will recommend them to everyone I know. Thank you for helping us during such a difficult time--we are forever grateful. (So glad I found them on Yelp!)

Tom did a great job cleaning and remediating all mold I had in the attic and basement to the buyers…read moreof my home expectation. Highly recommend!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Work was good but they scammed me on parts. They charged me $185 for a $30-55 delta shower…read morecartridge. Paid $400 for a job that took 15 minutes. Called them and she said that's how much the part cost. So apparently Home Depot charges waterworks plumbing 6x the normal cost.

Great service! Ethan came out the very next day and I felt he was very honest with the pricing;…read moreexplaining that we could spend ~$200 to replace the parts on a 20 year old toilet or spend $400 on a new one. He was fast, very knowledgeable, polite and most importantly, had fair and transparent pricing. I would highly recommend.

We have been renting out home in Orion. Our property manager had another HVAC come and give a quote…read moreto replace the furnace It is acting up and is 21 years old so it is time I called NES Plumbing and Heatjng for a second quote It took a little coordination to get the tenant to respond and schedule the estimator to come out, but it finally happened. I am appreciative that NES is willing to work with us on that They called me after the estimator finished. The technician proceeded to tell me he did an evaluation of what was wrong and the fee would be $75.00. Um.. no. I already know what is wrong with it, I only need a quote to place it. We are not repairing a 21 year old furnace. They backed stepped the service fee since there was an obvious miss-communication Their quote was $1,500.00 more than the company our property manager uses. So we went with them. Please be specific with what you need them to do.

Great company and they fixed all my plumbing issues. The lady that answered the phone was nice and…read moreanswered all my questions.

From the owner: We offer top quality work and customer service. We pay a great attention to detail and make sure…read morethat the job is done right. We treat your home as if it's our own. We believe in educating every customer that we service and make sure to answer any questions or concerns.

I found this business on here for my sister's urgent plumbing issue. Eric replied quickly and was…read moreable to come out on the weekend! He identified and fixed the problem fast, and pricing was reasonable. Thank you so much for excellent, quick service! Grateful for you.

I was going to wait a couple of days before writing, wanting to make sure the fix was properly…read moretaken care of, but I am so grateful to Eric for his service. There has been a pervasive smell in my home for no less than the past three years, at times smelling of sewage, other times natural gas. DTE has come out no less than three times but eventually the smells came back. Eric almost immediately sourced out where the smell was coming from, which he fixed. The smell is gone! He is very patient, and also found a leak in the water heater. I highly recommend Duty Calls to anyone looking for a professional. His pricing was fair and the value of the service he provided was above and beyond my expectations.

They came out and blocked my drain completely I had a plumber from Facebook come out and they…read morecleared my line no problem but these guys came out and instantly said I need to cut pipes and charged me 3 times what the other plumber did and didn't fix anything I'm highly upset I should have just went to home depot and didn't fix anything the shit myself do not trust these liars the guy took advantage of my wife because I was at work Jason andreoni I'm not happy you damn scammer

The technician seemed ok but based on my experience the office support staff is utterly…read moreincompetent. The project had to be delayed because the office manager waited until half an hour before the job was supposed to start to call for my credit card information. The office had called a couple days earlier to confirm but made no mention of needing a card at that time. When I complained about having lost the appointment the office manager accused me of trying to avoid paying - even though giving her the card information was never a problem! Calling half an hour ahead of time when I wasn't available and then cancelling the job (even though I returned the call within half an hour) was the problem. She refused to give me the name or any contact information of the franchise owner apparently aware of her own dysfunction and not wanting anyone at the company to find out. Would not use again and would not recommend.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

Oh man, thank God for these guys. My friend's sewer was backing up in her basement, and she thought…read moreit was because her youngest had flushed butt wipes. Chris came out next day and snaked the drain all the way out to the road, and it ran clear. The cost for the Visit and the clean out was very reasonable! Chris suggested that if it happened again, she should have them come out and look with the camera. He thought maybe it was an old sewer cap that had fallen down there and was blocking the line. Sure enough, a couple weeks later, the sewer backed up again. So today (next day service), Arthur came out and sent a camera down.... they were right! it was an old sewer cap blocking the line! There's no real way to get it out easily, But Arthur managed, using a magnet. Immediately the sewer drained! so hopefully that is the end of that problem. the cost for today's visit was again incredibly reasonable. Good guys. Fast work. Well trained and knowledgeable! Very fair price! Highly recommend!