Louis came out to work on my garbage disposal. He did an amazing job!! Thank you for your company's service, support and professionalism. I've use Putman & Sons before and will use them again if and when I have a plumbing issue. Thanks again!! read more

I'll give 2 stars for the person who answers the phone, she is great. Other then that - a little on the pricey side - 95 bucks to come out, up to 350 if it's an emergency. Then they charge by the hour, which is industry standard (I get it) but if they don't have the part they need they charge while driving back to the warehouse. This happened when we had a leaky faucet. Seriously, the dude didn't have a part for a Leakey faucet!! Won't use again. Grrrrrrrr!!!! read more

Had to pay $475 to fix a leaky faucet and install a new handle toilet lift. Felt plumber was fleecing me and overcharging. Took 20 minutes to fill out bill. Bill did not indicate hours served just $435 for his service. He was here one and 1/2 hours. read more

I have used Putman and Sons for my previous plumbing issues for years and have never had an issue before. I recently had a leak in my sewage pipe resulting in the sewage water leaking into my basement. I called and scheduled plumber to come out. The plumber that came out was very nice however he just looked at the pipe, did not put a camera in the pipe or anything and told me that he had to consult with his boss to determine what to do because he thought there needed to be some digging through the wall and outside. He then told me that they would have to come up with a price and come back another day to do the work. Total time spent at my home was less than 45 minutes and I paid the $255, which I was told would be subtracted from the total bill when the work would be completed. That was on 6/11 and I never heard back from the company. No one ever called me with an estimate nor did they call my home warranty company. I proceeded to call on 2 different occasions to get the estimate and to schedule the job. I did not receive a call back even after I called. I then was forced to hire a whole new plumbing company to complete the work because I could not wait for putman to decide to call me. I'm not sure what happened but unfortunately I'm out an extra $255 and will not be using this company again. read more

Came out quickly and worked through solutions when we had a basement backup. Would recommend them to come out. read more

We had them install a toilet for us, very professional employees. Will call them for any future plumbing issues.

This business is flat out terrible. DO NOT USE. Tore apart our family's toilet and said "I don't have the part." He says we should get a new toilet and left it in shambles. We find the part online and he wouldn't complete the job. Absolutely useless, train wreck. We had to hire someone else to fix this, but of course we had to pay for the labor. INSTEAD RECOMMEND: Frost & Kretsch read more

We have used Putman and Sons three times this past year. Each plumber they have sent out has been courteous and thorough. Dewayne tested everything and found another problem that would have caused further water damage. Plumbing labor is expensive. Putnam is not cheap. Could we find someone less expensive? Perhaps. All I know is each member of their team they have sent us have been top notch. read more

I am selling my house and needed a basement sink fixed / replaced. The repairman arrived, looked at the fixture, made a call to his manager at the office and advised me that would be $150 for the trip charge and could not fix the problem. I asked that he call his manager back and see what they could do on the price. He called the manager and they came up with the solution that he would go out and pick up the part. The amount invoiced was $927.43. I priced two of the exact parts from Home Depot and one was marked up from retail 67% and the other 293%. I called to ask for a courtesy credit of $200 as the price was egregious. Michelle said that she could offer me a senior citizen discount of 5% ($44.91). I said that was unacceptable and asked that the owner (Brent) call me back. So far after several attempts, I have not received a call back. Be careful if you're considering this organization. read more

Second time tried calling for water leak They can never come out. Women who speaks to you on phone rude and unhelpful. Will never call them for service again. read more

We've had Putman & Son at our home several times for different jobs, fixing ballcock in toilet, opening drains, toilets augured, opening and replacing wet bar sinks, and every time they did a great job, in as little time as possible . And everything they did works well. I will recommend this company to anyone! They're courteous, respectful, and very professional workers. read more

All fee, no service 3 weeks after calling Putman for help with a leaky bathroom faucet, a technician arrived to tell me I had a leak (Duh!) - $150 please! Though I asked about the part leaking, no detailed info was supplied (my own research later identified a quick-connect part). He left saying I would be contacted "tomorrow" in/re part availability. A week later I had to call them to find out that nothing had been addressed yet but, they'd get right on it. Several days later they did call back to say that the part was not available, I would need to replace the faucet. In the mean-time, I contacted Delta Faucet. Not only was the part available, they shipped it to me for free. (It has since been installed, by me, in @ 15 minutes.) I paid $150 for the lessen learned. I was aware of the service fee but, expected some type of "service". I paid $150 and received no service, other than what I had to prod out of them, and then, they either lied to me about the part availability or, were too inept/lazy to find it - same result. I feel taken advantage of. Bottom line advice - unless you have money to flush down the toilet, do not call a "professional" plumber unless it is absolutely necessary. If you do need a plumber, do not call Putman. I'd also like to take this opportunity to giver 5 Stars to Delta Faucet customer service - they were great! read more

Really high standard work with plumbers who respect your home. Becky is fabulous in the office . I definitely recommend this company after working with them for a number of jobs and renovations to our home over 20 years. read more

A guy came in our house and looked at our RO spout January 13, 2015. Then started his speech about how he cannot do the job of even replacing it, cause theres so many brands available out there, etc. Spent no more than 5 minutes, went back to his car to charge us for half an hour rate of $95! I didn't know plumbing work is consultative now a days... I have called for urgent repair of appliance in the past and they were ready to replace what was needed to bed replaced at the time they came. So for this, I do not recommend this company. read more

Putman & Sons's Plumbing - $95 charge; consulted us on needing to replace our RO spout. THAT IS NOT PLUMING WORK! BEWARE OF THIS COMPANY - Plumbing Near Me - Rochester Hills, Michigan

Have you ever attempted an innocent DIY project and everything just goes awry? Like, your project wasn't really even plumbing-related but just close enough in proximity that problems started happening? Welcome to my Thursday night. I exacerbated a tiny drip in my master bathroom toilet into a small stream, flooding the bathroom, and sending water through the ceiling (inadvertently setting off smoke detectors!). Thankfully, I was able to contain the flood and shut the water off, but I knew I was out of my element. Having mitigated the emergency, I quickly scheduled my appointment with Putman & Sons for the following Monday. To my surprise, Jeff arrived a half-hour early after I received both a text and call from the main office, and a call from Jeff himself. This was easily the most communicative a contractor has ever been with me. Jeff was polite and professional, quickly laying out his strategy for solving the problem while I hammered him with every plumbing question on my mind (not just toilet-related). In about an hour, he had fixed the original leak, resealed the toilet, and satisfied my plumbing curiosities. In total, the cost was ~$200, which was perfectly reasonable, in my opinion, especially considering I think the whole ordeal took closer to an hour and 15 minutes. Thanks for a great experience! read more

Will continue to use. Very reliable and hard working group. Always respectful of your home. My advice - use this group of people, may cost. little more but definitely worth the money. Woman on the phone is amazing - very kind and polite. read more

We had a leaky toilet, they were able to show up 3 days later! Told us what was going on and what the repairs were going to be and offered to swap out to new toilet if we wanted to (couldn't get one at HD/Lowe's), so he was able to reinstall existing without leaking. read more

Let me paint a picture for you -- last night, I go downstairs to change the cat litter and MY ENTIRE CEILING IS WET AND DRIPPING. I have no clue what to do, and I also have no one to call. I finally found the water supply valve (in a crawl space full of spiders! AHHH!). Then, in the middle of the night, I let my elderly dog out to pee and she gets SPRAYED BY A SKUNK. I have to turn the water back on to bathe her. Leak starts again x5. Turn the water off again, go back to sleep. Get up for my NEW job, and call 5 plumbers on lunch. No one calls me back. I leave at 3:45pm knowing this is an emergency, but apparently no plumbers answer their phones or messages. So what happens next? A DARN MIRACLE! Putman & Sons CAME THROUGH LIKE CHAMPS. 20 minutes after I called, I was clearing the flooded area out and they pulled into my driveway. It should have been an after-hours call, but I swear Heather was put on this earth to solve flooding issues, including tears. JOHN was AMAZING. He TROUBLESHOOTED, DISCOVERED, and RESOLVED the issue. I was so impressed with his professionalism and dedication to detail. John told me Putman & Sons services Meijer stores and dentist offices -- places where the job needs to be DONE RIGHT, THE FIRST TIME. I'm going to need a complete tear down and rebuild of at least one wall, and carpet replacement. I had a HUGE plumbing issue that escalated FAST and NO ONE called me back -- except Putman & Sons, who got a professional plumber into my house within a 1/2 hour. I will forever and ever recommend this company. I've already lined up a couple projects for them around my house, including PREVENTATIVE work. If you need plumbing EXPERTS, with PROMPT SERVICE, these are the people to call! read more

We have used Putman and Sons previously and have been very happy with their work. On this visit they fitted a backup sump pump, and replaced a water heater and kitchen faucet. The work appears to be good. Unfortunately, some wood blinds that were laying on the basement floor about 6-7ft from the repair work, are soaked, and have mold growing on them. The blinds have been on the floor for 10 days while the painters are in. The plumbing work was carried out 6 days ago. Only the blinds closest to the work are affected. The blinds are old and , although damaged, it's more of an inconvenience to have to wipe them down with mold and mildew remover. I was not expecting the company to replace them. However, I thought that the company should know that their reputation was not being upheld. My call was transferred to Mr Putman who was not interested in what I had to say, and continually talked over me. He told me to "listen to myself" and suggested that the blinds were moldy due to damp in the basement. The main issue here is the attitude of the owner, who did not listen or give any assurance that the situation would be addressed. If there was a big problem it is doubtful that it would be resolved amicably. read more

He did some damage and charged us to fix it!!!

Fantastic job. Problem wasn't fixed the first time. Second visit was scheduled in a very timely fashion and technician was professional and empathetic. He worked with our family regarding fees for the service. He was also informative and efficient. Would use this company again! read more

I would DEFINITELY NOT use this company. We could hear hissing in the corner of our pantry and the floor of the cabinet was damp, we knew we had a leak. Putnam sent 2 men out initially and they agreed that the leak was in the pantry. When they gave us an estimated for insurance purposes. When they came out to actually do the work, 2 other men came with diagnostic equipment and told us the leak was in my LAUNDRY room despite our telling them where WE could hear it. They broke the tile and dug up my laundry room only to find out it was NOT there. They then proceeded to break the tile in my PANTRY and dig up that floor to find the leak where we said it was. THEN, when I asked them to put my laundry room in working order they ADDED more $$ to my bill! Before they left, they told me that they were REQUIRED to do what they did! AND if I called back within 2 weeks they would ONLY charge me $115.00 per hour to hook up my laundry room sink! I am SO SORRY that I actually PAID THESE people. NEVER USE PUTNAM BROS PLUMBING!!!! read more

I do not recommend this company. They overcharged me for two simple jobs. It took 3 visits to repair a simple drip. Everytime they came was later than the allotted time frame causing me to miss work. The technician talked my ear off trying to explain the problem. This is the first time leaving a bad review ever. Please consider another company for your plumbing needs. read more

Excellent. Very professional, quality service. On time. I was having a leak for one of the pipes upstairs in the bathroom that was draining into the ceiling downstairs. Putman & Son's Plumbing found it really fast and fixed it right away. They called when they were coming. I didn't have any problems. The price was very reasonable. The plumber was very professional and very respectful and clean cut... Great quality work. Thanks again Mark!! read more

We had been having a problem with our kitchen drain in our 20 year old condo. We called Putman & Son's and they came out right away. The work that he did was great, but more importantly it was honest. No try to upsell on stuff we didn't need and also gave us an great warrantee. He found the problem right away and was able to fix it in time for me to make it to class, the real important thing ;). I had used them for commercial work in the past and found that the attention given to a residential client was just as outstanding as with a commercial. Kuddo's to Putman & Son's! read more

Had to have our sprinkler system back flow preventer inspected per the city of Troy. Many in our sub hired Putman & Sons to do the work. Company would not return phone calls when asked. I needed to know about the test and they wouldn't talk to me. I was yelled at on the phone by the technician and Mr. Putman himself. I was told that my job was a "waste of his time" and to never call them again. Everyone from the lady who answers the phone to the owner himself is incredibly rude and provides horrible customer service. DO NOT USE THIS COMPANY!!!! BEWARE!!!! read more

Thank you guys for coming so late, tried 3 different places. 2 am is late but was not late for your company. My flooded house needed kind people like you. Thank you, highly recommended for any plumbing jobs read more

We called Putman and Sons a couple months ago when our sewer drain was clogged. They put a camera in the line and discovered that the cast iron main sewer line, under our family room was corroded and needed to be replaced. Our family room is on a slab and all the flooring had to come out to make repairs. Everything in the room had to be removed and our new wood floor had to be ripped out. We weren't very happy about the process, but felt 100% comfortable with their work and their level of professionalism. We will be remodeling our master bathroom soon, and will definitely be calling them to do the work. Sincerely, Mike and Michele C read more

I worked with these guys during a remodel and they are now my go-to plumbers! They were very friendly, professional, and responsive to our calls (both the technicians and the receptionists). Also felt they were reasonably priced too. I honestly would recommend them to anyone in the area!! read more

Major backup in my kitchen sink. The plumber came in was not very interested in what I had to say about how the sink had been acting off and on for a while. Just saw the standing water, said he had seen hundreds before and snaked it out. A few weeks later we had the exact same problem. The company refused to do anything about it saying that it was probably a 'new' problem. I just found out while discussing my issue with my neighbor that he had a similar experience with this company. Had to pay them for coming out but threw them out and hired someone else when the guy demonstrated that he had no idea what he was doing. Bad diagnostic company that does not stand behind their work. Will never call them again. read more

I can't say enough about how satisfied I was with Putman & Sons, who were recommended to me after another local "plumber" (company name rhymes with "mover") completely botched what I hired him to do, resulting in the second flood in my basement in six weeks and messing up my previously fine bathtub drain. Mark and his apprentice, Dwayne, not only corrected the mess left by their predecessors but really went the extra mile to ensure that the only way my basement can flood again is to have someone pump water in from upstairs with a hose. Price was beyond fair, especially considering the high level of work performed. Don't hesitate to contact them if you have a problem--I couldn't be more impressed or satisfied. read more

I found both Greg and Brent both a pleasure to work with. I often find people who do work for us talk down to me or try to rip me off because I am a woman, but I completely trust the work done by this company (and hubby agrees). They are fair and reasonable, come out when they say they will, and go the extra mile when they have to. Greg had to go on my roof and in the crawl space and he did it with a smile on his face. I often say you can't pay people to care, they either do or don't. This company cares. You can't buy that! They deserve every star in this review, and if I ever need a plumber again, they will be my first call. Thank you Putnam and Sons Plumbing, Inc! PS If you don't believe me and want to test how good these guys are, do what I did and stick a bunch of rice down your garbage disposal, haha. They will not make fun of you or mock you, they will treat you with dignity and respect :) read more

I don't give a ton of reviews on Yelp, but I am going out of my way to say some great things about Putman and Sons Plumbling. We just built a house in Royal Oak in 2012 and we were having issues with our toilets not flushing correctly. My wife and I knew about Putman and Sons from growing up in the Rochester area. The owner, Mark, came over to inspect the situation and let us know that our issue was due to the original builder and plumber not clearing our sewer line all the way to the street. Mark then took care of the issue for us even though he really didn't have to because we were still under warranty for our home. I was amazed at how great their service was and how quickly they were able to diagnose the issue. They are honest, dependable, and I will never use another plumber again. I highly recommend Mark and his crew to anyone who needs plumbing done for their business or home. read more

Putman and Sons Plumbing is my first review after relocating to Michigan and they absolutely deserve five stars. It can be pretty daunting when you're new to a place and need a skilled trade. Really it's a flier. Well, in this case my uncertainty was quickly allayed by this exceptionally friendly, conscientious, honest and knowledgeable outfit. They were able to squeeze me in on short notice and completed the work efficiently for what I considered a more than fair price. There's no doubt that I've found my go-to plumber in our new home. Thank you! read more

AVOID THIS PLACE - came to put in a line for an iced maker - couldn't pin them down on price - said probably around $300. Kept finding things they had to do to "help me out". Would have cost $1000 for a simple job that should have should have cost $200. Gave them their blackmail of $150 for service call and said "get lost" read more