Very professional, thourough, prompt service with the most reasonable monthly charges!…read more I should've switch to Mike's years ago!

Mike know what he is doing. He knows how to listen and work with us. Thus he performs great service…read moreWe are lucky to have him

Still waiting for a quote. It has been almost two weeks. If not interested he should just say so…read more Communication needs to improve.

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

Great service! If you want the job done right, I suggest giving them a call. They were friendly and…read moreeasy to communicate with. I loved that they wasted no time, no nonsense.

If you are looking for a reliable pool service I would highly recommend Lokahi Pools. Not only does…read moreJesse take great care of my pool (keeps everything balanced and the water clear) but he always takes the time to answer any questions I have. When you have someone that will take the time to explain in detail, you can tell they really care about the customer. It's refreshing to see that type of work ethic nowadays. Jesse also provides repair services. Thankfully I haven't needed any repairs yet, but I have peace of mind knowing Lokahi Pools is a company I can trust for any future maintenance needs.

Our outdoor Jacuzzi is over 25 years old and yes, we have had a new motor put in about 5 years ago,…read moreand all was running just fine until recently, the blower motor failed, so no bubbles, no fun. It just so happens that our next-door neighbor is Nick Youngelston, owner of Kai Lani pools, whose company does pool servicing. What we did not know is that the company also does jacuzzi repairs as well. Checking with the company who manufactured our jacuzzi, we learned the blower motor was no longer available. I called Nick and ask if he could take a look and see if it could be replaced by another manufacturer. Within two weeks he ordered another unit that was larger but managed to find a way to convert the plumbing and make it fit in the available space. It took about an hour or so of sweat, work, and reconfiguring, but damn if the bubbles did return! I highly recommend Kai Lani Pools and so should you. Thank you Nick! Mike Acebedo Kailua, Hawaii

When I first contacted Nick he was recommended to me by the Jacuzzi dealer T. Oki Trading…read moreapparently he's the only repair person on island. I asked him to install a couple new jets, two blew out the first time I used my jets. Then I found a leak inside my motor storage area and called him to come repair it. He flat out refused to come to my home to even look at it! He said my jacuzzi was too old I should get a new one. Really because of a leaky hose? I'd much rather spend $1000 for a repair than spend $14k for a new one. Then on top of it he lied to T. Oki trading and said I thought the repair was gonna be too costly I called my handyman who happily came over and saw the problem. He went to HH for a piece of hose and repaired it minutes for $50. I'm still happily using the same 25 year old unit daily. Jacuzzi is awesome if you can find a decent repair person.

I have been using this service for my pool maintenance for over four years, and they consistently…read moreprovide excellent service. The maintenance technician comes out weekly and leaves our pool sparkling clean. Paul, the business owner, is always available to address any concerns in a timely manner. I highly recommend Pali's Pools for all aspects of pool maintenance at a reasonable price.

My pool has been wonderful. I've loved it. What I haven't loved is trying to keep it clean. My next…read moredoor neighbor has a monkypod tree. It sheds in my yard. The wind blows my direction. It makes cleaning my pool a commitment that you can't stop for even a day. I was fighting the water turning green yet again, when I decided I'd had enough. I found Pali and he came out the next day to give me an estimate. Oddly enough, my best friend had been house sitting and had hired him a couple of times in the past. When he told me he knew my pool I was a little shocked. We both had a good laugh when we discovered the link. He came back the next day and did his miracles and my pool is once again a beautiful blue color. He is reasonably priced and very efficient. If you ever want to have a good time just post on your FB wall I'm hiring a pool boy. I can't believe the responses I got.

Two years of excellent pool service by NSPs and my tile pool looks terrific! We are in the pool…read moreall the time and everyone always says how comfortable they feel - the water is well balanced thanks to the expertise of NSP. And Curtis always answers the phone when I call with questions.

I called Curtis when my Pool pump stopped working. He got on it the next day, which was so…read moreappreciated. Toni came out to replace the pump and he was professional and friendly as well as super patient answering my questions about the new set up. His work is meticulous and I appreciate the clean up after. I can only recommend Curtis and his team. I've worked with several pool services over the years, some better than others. Natural Salt Pools is going to be my go-to from now on.

Gary was great! He was quick to respond and explained every step of the process. He was one of…read morethe only companies that was willing to do my above ground pool. Did an amazing job on my pool and very reasonably priced! Will be calling Gary for all of my pool needs!

Gary came out to do an estimate a week ago. Hasn't gotten back with a quote yet. He should at least…read morelMK if he is not interested or let me when he can get back to me. No communication. Sad.

i went on yelp to look to change my pool to salt water. The Pool Doctor came with the best quote. i…read moredid however had a another company come out cause of its name and the customer service was horrible I can go on but i will post that on there page. When The Pool Doctor came out they better explain things. save me money, things i did not need when they could of charge me for it. They did not try to upsell me on stuff i didn't need. If you are changing your pool to salt i highly recommend these guys. They are fast and fair and willing to take time to explain things to you. High Five to Kramer.

Cool kid but shitty service. Did the job but wasn't good enough. He needs more knowledge of pool…read moreservice. He serviced my pool for 3 weeks (once a week service) and by the 3rd day the pool is turning black again. He suggested an acid wash. Drain the pool and acid wash. Asked him how much? Then off the top of his head he say $800. I'm like WTF! who the fuck makes $800 in one day. So hired another pool company and now my pool is cherry! Stays clear and blue.