BEWARE ALL!! Bucky's Complete Auto did not pay their court ordered bill! My experience with Bucky's Auto has been extremely disappointing. After going through the legal process and receiving a court ruling in our favor, we are still waiting for payment that was ordered. Brian, the representative who appeared on behalf of the company in court, was present during the process, which makes the lack of resolution even more frustrating. What has upset us most is not just the original issue, but the continued lack of follow-through afterward. Having to pursue legal action was stressful enough, and still not having the matter resolved has been incredibly disappointing. Based on our experience, I would strongly encourage others to do thorough research and proceed with caution. To those who have had a good experience with them thus far,just hope that they don't damage your vehicle and you have to take other measures, because if you do, winning in court does not settle the issue. After repeated calls and talking with Brian, their manager, will not return calls and have completed disregarded their legal responsibilities. They'll absolutely would take you to court if you did not pay your bill. This says A LOT about a business! read more

Bucky's Complete Auto Repair - Court proceedings - Auto Repair Near Me - Renton, Washington

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I normally don't write reviews this long, but I want people to be aware of our experience. My husband and I brought our 2014 Kia Forte to Bucky's Complete Auto Repair after another mechanic told us they couldn't work on the vehicle because it had California emissions and recommended Bucky's. When we arrived, my husband asked them to look at the catalytic converter, which he believed might be the issue. Instead, we were told the engine needed to be replaced. Bucky's located a used engine with about 56,000 miles and quoted us roughly $8,000 for the job. We agreed because we were trying to avoid purchasing another vehicle and taking on another monthly payment with interest. While signing paperwork, one mechanic came out of the shop asking another mechanic if they had crazy glue to fix a car part. That was our first red flag, but we tried to give them the benefit of the doubt. The repair took longer than expected due to staff illness and the holiday season, and my husband had to take multiple days off work dealing with the delays. After we finally got the car back, it worked for a short time but problems kept occurring. We returned to the shop several times. The manager at the time tried to help address the issues without charging us each visit, so unfortunately we didn't document every return visit. Eventually the car failed completely when the engine belt snapped off, leaving the vehicle undrivable. I had to rent a car from the airport just to get home after returning from a trip. When we contacted Bucky's again, they initially offered to arrange a tow but never called us back. When my husband followed up, we discovered that the entire staff from when our engine was installed was gone, including the manager and mechanics. A district manager then became involved and told my husband that we were trying to get free services and that "the company comes before the customer." At that point we donated the car to a friend, who took it to his own mechanic to inspect it. What they discovered was extremely concerning: * parts missing * bolts not properly installed * components not secured correctly And most shockingly, the word "BROKEN" was written on the engine itself. Because of how Kia engines are positioned, this would not have been visible to us. Since no lawyer would take the case, we filed in small claims court seeking the maximum $10,000, though our total losses were higher when factoring in rentals, rideshares, towing, repeated repairs, and lost wages from missed work. At the court date, the district manager requested last-minute mediation. During scheduling he mentioned he still had paperwork from another small claims case they had handled recently, which was concerning to hear. We ultimately agreed to settle with payment due between January 30 and February 6. That payment was not made on time. When I asked for updates, the district manager said he contacted HR, which later turned out not to be accurate. He later admitted he had forgotten to submit a step in the request process, meaning the payment request had not even been sent. The owner then contacted us and said he would Venmo the payment because of the delay, but that never happened either. Instead he said a check was mailed, but when I asked him to confirm the mailing address he never responded. The check was eventually mailed February 18 and arrived in early March, almost a month after the agreed deadline. I'm sharing this so others can make informed decisions. Major vehicle repairs are stressful and expensive, and documentation and communication matter a lot. Please do your research and consider getting multiple opinions before approving a major repair. read more

They did a good job replacing my wheel stud. Most importantly were timely, allowing me to come in towards the end of the day and getting it fixed right away . They were reasonable with the price as well, which I appreciated. Friendly too. Saw them treat other customers with respect and kindness, even a non paying customer who had an easy fix. read more

We ended up at Bucky's in Renton unexpectedly with no appointment and a truck issue that turned out to be serious. From the moment we walked in, Blake and the team were incredible. They were honest, calm, and focused on safety first. They took the time to explain exactly what was happening, what the risks were, and what needed to be done, without pressure or upselling. My wife, our newborn, and our kids were with me, and they genuinely made sure we were taken care of and informed every step of the way. It honestly felt like working with someone I've known and trusted for years. That kind of transparency and care is rare. I live in Enumclaw and will absolutely go out of my way to bring vehicles here. While they are more of a general shop and deeper diesel work may need a specialist, for anything else this team has earned my business. I can't say enough good things. Thank you Blake and the whole crew at Bucky's. You guys did everything right when it mattered. read more

Needed my exhaust pipes fixed and Blake got me in and the immediately started to work on fixing the issue. While they were fixing the issue they recommended a few other maintenance items. Which was great because they were definitely needed. They changed my differential fluid and changed my oil and steam cleaned my engine bay do they can determine where my oil leaks are coming from. Great value as I've dealt with other shops that take a longer time and can cost twice or three times the amount. It's why I keep coming back is because of their kindness and dedication to do good work. Thank you Blake and team for taking care of me and my cars. Good job! read more

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Something was wrong with my brake system. Went in around 9 am and even though I didn't have an appointment they fit me in. The manager there is super nice and knowledgeable. He patiently explained everything what was wrong with my car and how they will fix it. They also didn't try to rip me off so that's a plus. The pricing is very fair. They were excellent at communicating with me with updates on how long it would take and etc. They were honest on how long it would take since they were short staffed and didn't waste my time. I'm definitely bringing my car here for any future maintenance work I need. read more

I've taken two exhaust issues to them and both were resolved quickly and at a very reasonable price. Both fixed same day.

Blake at Bucky's went above and beyond to help me today! My tire blew right in front of their shop, and even though they don't do tires, they put on my spare for me so I could get to the tire shop safely. He also called the tire shop and confirmed they could assist me before I left. His service made my day! Thank you! You've made a loyal customer of me!! read more

Outstanding work guys. Came in for a last minute work on my car. Got the job done. Keep up the outstanding work guys.

***updated review to respond back to owners response. If you want to act like idiots please go ahead it's your own downfall. Your website is entirely misleading. You can literally update a website to list the stipulations but you choose not to because you're highly inconsiderate. Front desk person said to me that the business works on bigger projects later in the day and "only do oil changes in the morning 8am to 10am" which is information that is NOT explained on the website. Complete friken bozos- it's 2025 almost, you don't know how to edit the description on a website? Hire somebody smarter. ----- DO NOT appreciate having my time wasted. Your website explicitly says no appointments needed. I came here at 3:40 at the Renton location all the way from Snoqualmie through Maple Valley because traffic was terrible, and I get told that I can't get a oil change AT ALL today because you only have one tech on staff. I was instructed to call tomorrow to see if there's any appointments available. YOUR advertising is 100% FALSE and made me waste my time. read more

Bucky's Complete Auto Repair - Can you guys even read your own website? - Auto Repair Near Me - Renton, Washington

I brought in my 2006 Lincoln Zephyr to Bucky's to put in a new headlight bulb. I also asked if they could see if the alternator was charging properly. They put in the new bulb but it didn't work, they found that I needed a whole new headlight assembly. Blake said there was no charge as they weren't able to fix it. They also said alternator was working fine and didn't charge me for that either. I eventually got the new assembly and Bucky's installed it right away. All is great! I appreciate the work and the knowledgeable service. I definitely recommend Bucky's on 4th St. in Renton for your service needs. read more

Work was ok but rate was way too high (not just a little too high). I was out of town so my daughter brought the car in. They took advantage of her. If I had known I would have gone elsewhere. read more

Honest and high quality work. Fair rates and kept me up to date on costs. Thanks to Blake and Mateo.

Last week, I went to Bucky's Renton and requested to have my cabin air filter replacement for my Mazda ( brought my own air filter but got scared to change it myself). It was almost the closing time, but the service guy was very nice and professional. The service was very quick. When the service was done, I asked how much but surprisingly it was at NO CHARGE. I also got a good tip to prevent my window from becoming fogging up. I just could not believe they helped me that much! I will definitely come to the place again for other services! Thank you so much! read more

If i could give negative -100000 stars i would. This is probably the worst repair shop i have ever been to. I got my catalytic converter stolen and came here to get it fixed. They didn't f-up the work once, not twice, but three times. First time they had to replace the whole catalytic converter because they installed a dud. The second time the check engine light came on again and same issue. The third time I was going to have to come back I decided it wasnt worth the trouble because of how they obviously are not competent enough and dont provide quality parts to actually give repairs that show any merit. This place is a joke. I went to a different automotive place and they literally laugh at how sloppy the welding job was and that they never fixed the issue. Worst part is im out $500 and my insurance won't pay the difference to get the f*d up work fixed. So needless to say I will be reporting them to the BBB and WA general attorneys office. If you can go to downtown seattle automotive way better than this place. Too bad i learned it too late. read more

The job was quoted at 1/2 the price I eventually paid. Owner said the welder misquoted the price and then when the job was underway changed the price - doubling the cost. The welder also positioned the pipe too close to the heat shield and so I had another guy bend the heat shield back because it was rattling when I left the shop. I should have taken it back right away but I was already frustrated. read more

I went in for an install of an auxiliary battery and the team was efficient and very helpful the manager and staff were amazing and fair . Best wishes team !!! read more

I took my truck in to have Airlift airbags installed in the rear. Not a big job. My truck was there for 3 full days and they charged me 4 hours labor (I had the part) and $200 an hour for labor. A woman paid for her service before me and got a sticker shock as well. The work itself was excellent but better get an estimate first which I didn't do. I got reamed read more

It took them 2 days to inspect my vehicle. They quoted me $3,400 to change a heater hose, change spark plugs and boots, and to change a temperature sensor. I knew that was outrageous, as they wanted around $1500 just to change the spark plugs. I bought the heater hose for $70 and changed it myself in 30 minutes. I bought the spark plugs and boots and took it to another mechanic, and he changed those for me for $250. He told me the sensor was fine. My car runs great now. So, it took them 2 days to look at my car and they quoted me $3,400, and I was able to get it fixed myself and with another mechanic for $320. This shop used to be okay, but they have a new manager now and it has completely gone downhill. Very slow and scammy. read more

These people are liars and don't GO HERE I went to get my oil pan gasket " replaced " & they never replaced it my car still leaking hella oil and they refuse to do anything about it but make me pay again read more

Bucky's has always been our go-to mechanic due to their excellent customer service and labor. I would recommend them to anyone needing service on their cars. They have been extremely helpful! Thank you! The Andersons read more

Very helpful. They did good work on my nieces car. An would send anyone to have there car worked on.

complete professionals came in on the weekend got seen right away super respectful , knows what they are doing , they got the proper tools and knowledge read more

Never use this service company. We have had our vehicles in for services and spent over $1500 on repairs that don't get fixed and vehicles have to go back because they keep changing the reason why the service lights are back on. Now our truck has returned after 4 weeks of tracking down problems and over $1000 repair bill with dents all in the hood. The jerk that took the call "David" at Bucky's in Renton spoke the manger, Jeremiah, who said they are not responsible for your vehicle while in their care. What I want to know is how can you trust a company that cannot get the work done correctly the first time, and how do you get the work done if you cannot leave a vehicle for them to care for to do the work. Liars, Cheats, Scammers, Rude, No Accountability, No Value, And create more damage to vehicles to get you to come back to spend more money. NEVER USE THIS COMPANY AT ANY LOCATION read more

Thank you to Jerad for all his help, we had an unexpected situation happen with our car Jerad worked with us and provided top notch service. Thank you guys! read more

So I call my buddy Joe at Discount Tire on 4th Ave next to Jimi Hendrix's burial cemetery and say time for brakes. He says they don't do brakes just tires (good to know). He tells me to call Bucky's (my dad was Buck and my brother was Bucky) up the street. I call and Nick Conrad (the owner) answers...that gets my attention. He says come on down first come first serve. He explains that they don't take appointments because it just made customers angry...makes sense. They open at 8:00am. He shares "if you ain't here by 8 you're late." He's right the folks just kept pouring in. I like this guy! They provide most services on most cars as well as taking good care of vintage cars...had a beautiful '65 Chev Impala in. Turns out that Nick is retired Army Special Forces and his techs are all veterans. I like this guy! Nick looks you in the eye is very personable seems very honest and immediately instills confidence. "I got this" kinda guy. Liking him more and more. Bucky's is clean organized well run fair honest with reasonable rates...rare. Their waiting lobby features a multi port charging station for their customers phones various Keurig coffees and sometimes fresh chocolate chip cookies...score! Did I tell you that I like this guy? We love our GSD just got a GS puppy and Nick loves four of his own GSDs. Love this guy by now!!! We all need regular automotive service maintenance and repair so get into Bucky's before 8 meet Nick and see how old time good customer service feels like. As an nice surprise after touch I found several little things that had not been on my list yet had been repaired at no charge. Apparently I had stepped into a time warp and had been magically transported back into the kinder gentler 1950's. Rollin' happy, Ricardo y Julia read more

Had the dreaded 'Check Engine' light come on a few days ago. Called around to several auto repair shops, to include the local Kia dealer. Everyone wanted anywhere from $100 - 150 just to do a diagnostic hook-up! Bucky's did it for FREE! Drove to Bucky's and met manager Mitchell (Mitch). Within 10-minutes he told me the problem was a faulty cam sensor. He ordered the part, had installed in less than an hour. Cleared the error code & the car was back to 100%, and all for about $231.00-total. Talk about fast, efficient & courteous service! And all at a reasonable price. Thanks Mitch & Bucky's. read more

I had a horrible experience here. They replaced my struts on 12-14-17. Had to go back at 3 least times. Now, 2 years later, warranty expired, I get no less 4 calls telling me different things. It's the sway bar, no, it's the struts, it's $50, no it's $900, no sorry, it's $700. Finally after 2 days, it's $800. On the test drive, my ABS sensor is lit & they've managed to trigger a violation on my interlock device.., which will cost me an additional $50 & needless headache, since they assured me that they were familiar with an IID. They insisted the ABS was nicked before I brought it in, and told me since it wasn't why I brought it in, they felt no need to tell me. If I had a sensor lit, why would I not ask about it? Of course I would. Why wouldn't I fully believe they damaged it, since no indicator was lit before, and it looks new to me? My new receipt says I personally replaced struts & sway bar in 2017. Completely untrue, I have original invoice showing Bucky's replaced them in 2017. The office reeked of smoke, the mechanics were not only unprofessional & rude, I could hear the f bombs being dropped while I waited for them to finally fix what they broke in the first place. Avoid this place like the plague. read more

Bucky's Complete Auto Repair - ABS sensor that was nicked, that they claim was nicked before they began to work in my car. No dash indicator was present at drop off. - Auto Repair Near Me - Renton, Washington

Super fast turnaround, competent staff, open on a Saturday! They unstuck an over-tightened oil filter and finished an oil change I had started... their prices are so fair I'll be seeing them for all my mechanical needs going forward. My wife became increasingly frustrated as the over-tightened oil filter (done by someone else) in my CR-V (don't judge, this thing needs to last until my 1-year-old can drive it) crumpled under my inadequate tools... Gone was at least one social engagement for the day and the dog still needed to be walked. I searched Yelp, more out of desperation about my tight timeline than an admission of defeat. Bucky's was high on the list (probably for obvious reasons). They were understanding on the phone and invited me over to have the job done correctly. With the right tools it wasn't even a 10-minute job. I was back on the road home to walk the dog and clean out the diaper garbage in no time and my wife was noticeably less angry. Our friends will reschedule. The day was a success because of Bucky's. read more

We bring in our old cars here (05' and 08') they are both semi-luxury and require extra care. The staff is always friendly and booked solid. This trip we thought we had a $2,500 repair that just turned out to be a serpentine belt for around $800. Very good news and happy to have our vehicles in capable hands. Same high praise for the Kent Bucky's. read more

I would recommend this place to anyone! Great service! The Shop manager was always in a great mood!

Called this place to install a full exhaust system, from header all the way to the muffler. I figured since it's a professional muffler shop they wouldn't have any trouble. They called me a couple hours later informing me that they will need a day and a few more hundred dollars to work on the header. I'm glad they called to warn me about the situation. I went back to the shop to pick up my car and took it to another shop that did the job for half the price quoted at buckys. read more

The service I had at Buckys this morning was awesome!! I came in this morning at 8:10am needing help with the installation of my Drivers side Headlight on my 2017 Jeep Cherokee. My husband had tried the day before for over 2 1/2 hours to replace what seem to be a "simple fix", however, the setting of the bulb replacement was not simple. No way to get his hand down beneath to remove and replace light. I called Buckys late last night and advised on my issue and was told I could bring my car in this morning in which I did and was met with immediate customer care. I advised that I had the bulb and both Richard and Robert went to work on installing it. They had it completed in 30 minutes. In addition, I go to pay and I was told NO CHARGE!! Amazing CUSTOMER SERVICE with a SMILE!!! I know where to go if I need services for our cars in the future. Thank you again Richard and Robert, you both ROCK!!!!! read more

Been going to Bucky's for close to 10 years now. As someone who does not know much about cars, this place sure knows how to make me feel comfortable. They have always been honest to me with my questions. The answers may not be what I want, but I don't have to go somewhere else to find out that there could have been a different option that would have cost less. Friendly staff. James is the best, always accommodates when he can. Thanks guys! read more

This review is long overdue by a couple years but never got to it. Everybody that work here should be unemployed I bought a amazon Groupon deal from them for an oil change and when I came in I ask to see the groupon and still charge me full price and said the groupon only cover the taxes, now that stupid. And once they had finish my Oil change I drove off 60 second later I found a bunch a oil rags around this area of my car and even many dents in the top of my hood, side my of car and scratches and drove back to the business and question about what happen and they wants to play dumb as if noting happen and that I am lieing. I ask to see video camera of it and they won't show me and gave me cooperate phone number to complain. Called them and they won't do noting fix to resolve the issue. I wanted to sue them but without proof of that they destroy my car from the inside and out I don't have much of a fight. Company that need to advertise oil change deal is because they are getting no business and I can see why. Please I hope this business close and everybody is jobless because they made my Life had for messing up my car it's karma time! read more

They couldnt do a simple header install. Saying they couldn't get my wheels unlocked; I came to get my car. There was a problem with my car right away. They had left a O2 sensor unplugged. It cost me 160 dollars to get it fixed. They wouldn't take responsibility for the mistake. Sloppy work they don.t take responsibility for. I wouldn't take your car there. read more

Memorial Day weekend and of course the worst thing happens: car problems that need an immediate fix and no one is open. My radiator had a problem cooling the system and Bucky's was the only place open. Nick answers the phone and I immediately like his personality. He tells me no problem and to bring it in. Problem fixed in a few hours and my car is just fine again. Will definitely go back for other issues if I have any! read more

Nick, the manager, is great! Personable, knowledgeable, and competent. I recently stopped to have the shop replace my brake lights. Nick wouldn't charge me. I told him I would be back, and I was back to get the 60,000 mile check on my car done. After looking at my car, he said the only thing I needed done was an oil change. I asked him to add the brake lights to the bill and he refused! So different than my visit to the dealer for the 30,000 mile check - cost me about $400. I'll go back to Bucky's again! read more

I have taken my diesel pickup to this shop on several occasions. They are always personable, provide good service and a quick turn around. The exhaust system they installed is killer, they also replaced the starter (on a Saturday) and brakes on this vehicle. Nick and Will are both so helpful every time I have called. read more

I have to admit that I was leary about going to Bucky's in Renton. Such a huge mix of reviews, but they were local. However Mitch at Bucky's was pretty friendly and up front about what needed to be done. I had to send my son to have the headlights replaced and fix a turn signal (Pep Boys in CA was supposed to fix the signal but didn't). After a few issues with the parts being used and some follow up, Mitch made sure everything was taken care of. Cost for services was reasonable too. I am considering giving them more business. read more