These are the only people I could find to work on my older cars. They knew every aspect of my…read more1970's CJ5 and managed to get it running and running well. I took it to three mechanics and they could not get it from overheating and extreme fixed it in 2 days. Extreme is the best auto mechanic in Kent!

Don't bring your vehicle here. While "fixing" my vehicle they turned off the driver information…read moredisplay and said they couldn't turn it back on without the factory radio. They were tasked with programming a new fuse box, but ran the wrong code thus turning off my info display. The steering wheel radio controls stopped working as well. Some how this became my issue to resolve after they caused the problem.Then I brought it back for another repair, I should have known better. This time they shorted my vehicle interface out (this connects factory controls/ gauges with aftermarket radios) , one of my stereo amplifies was fried and I still haven't been able to turn the microphone for blue tooth back on. It's most likely fried as well. I also found the speaker terminals on my subwoofer box bent and tweaked. The owner is shady and refused to fix the issues without me doing a dog and pony show, told me to get a letter from Car Toys saying it was his shops fault. Basically calling me a liar. This has cost me well over $1000 to fix and I'm not done yet. I still haven't got the info display back on. All of this after my company dropped well over 60k with them in the last year. Never again will we use this shop. You shouldn't either. Thief of an owner, he won't stand behind his shops work. I should sue, just on principle.

I wanted to share my concerns regarding my recent experience with Jimmy's shop. Unfortunately,…read morecommunication has been very challenging, calls often go unanswered, and it's been difficult to get timely updates. Additionally, when I brought a family member's car in, we were charged the full amount with the assurance that the issue would gradually improve. However, the problem persists, and there has been no accountability for the initial promise or charge. For anyone considering your services, I strongly recommend getting everything in writing, as verbal commitments have not been honored in my experience. Based on this, I will not be trusting my vehicles to this business in the future, nor will I be referring friends or family.

Never answers the phone. Called three different times in 2 months just goes to voicemail and never…read moreget a call back. Was referred to them by a co worker who went here a long time ago. I give up trying and will find someone who wants local business

Cesar and Armando to the rescue!…read more My car broke down in the late evening, and I was worried I wouldn't be able to get a tow until the next morning. Luckily, I called Cesar's Towing and Cesar himself promptly answered and said he could get someone to me in an hour. Armando came and handled our situation with empathy and professionalism. He greeted us with a smile and asked how we were. Then, quickly and carefully loaded our vehicle onto his truck and addressed all our questions. When he dropped off the vehicle, he was even considerate enough to ask us what direction we wanted our car to face to avoid any potential parking violations. We highly recommend Cesar and Armando and their towing service -- If your car breaks down, they are the ones you'll want to call!!

Great service. Reps and Cesar himself are very helpful and straight to the point. They advise…read moreexactly what you need and don't try to be fishy by giving you inessential recommendations. They do what they need and gets the job done fast. Will be back again

I'm very very very particular about who touches my Mercedes. They are very special to me and even…read moreif unrealistic at times, I hope whomever works on them treats them as I would. Well these dudes reach that standard and go above it. From the first handshake, I knew my ladies were in good hands. They were honest and went above and beyond to let me know what I could do on my end to prolong the life of these machines. I'd recommend anyone taking their car here 11 times out of 10!!

Frank and Mark helped me restore my dad's 1990 Mercedes 420SEL. When my father passed away in 2024,…read morehe told me before he passed that he wanted to look at one of his cars. It was this 1990 Mercedes that he parked in his carport since 2019. This was the first luxury car that he bought when he first moved to the U.S. more than 20 years ago. My dad was a mechanic in Thailand. He also used to sell luxury cars like this to many politicians in Thailand after he graduated from law school. He loved cars and he knew how special 1990 Mercedes is. I trusted my dad's judgment about cars so I know that this 1990 Mercedes must be an amazing car. It was so difficult for me to find a mechanic in nears my house who would help me restore my dad's car. Then someone told me about Schmitt Automotive. Frank and Mark helped me restore this car. They didn't just help me fix the car so it can drive again. Frank helped me restore the car to the point that it's no longer leaking in the trunk, the radio that didn't work now is working great. It's amazing beyond amazing. Frank took care of this car as if it was his own car. It's rare to find a mechanic who is kind, honest and meticulous like Frank. It was very easy to communicate with Mark to get updates and etc during the process. I finally drove this 1990 Mercedes yesterday for the first time after Frank and Mark helped me fix it. I was so impressed how amazing it is to drive this car. I test drive the newer luxury cars earlier this year and now I own 2 different cars (one is an EV). Nothing is compared to driving this 1990 Mercedes that Frank and Mark helped me restore. I feel so grateful for the team at Schmitt Automotive!

Go here for honest and trustworthy work. I stopped trusting…read more(and going to) the dealership and needed a new place to take my (older) Subaru. My brother in law recommended Mike's and I was very pleased with their service. Dropped off my car Friday for a leak and they found the problem. (The dealership told me they couldn't find the leak but they "somehow" found a different problem and wanted more money.) My car was ready by Monday and no longer smells like burning oil.

I called and checked if they can do a specific service on my car and they said yes bring it in…read moretomorrow morning. Got there in the morning and the same man said i only said we can do that, insinuating I shouldn't have brought my car in.. Also spent I spent money on a diagnostic just for them to tell me my computer is bad when it really was a blown fuse for my OBD2. A real Mechanic would've check that shit smh. Don't go here you're highly gambling with inadequate service.

brought in our subaru outback to get a stuck moonroof repaired. They attempted to install a…read moresalvaged motor with no luck so just cleaned the vents which were clogged and causing rain water to leak inside. although the moonroof still doesn't work the clog has been cleared. My major gripe is they left grease and dirt marks all over the headliner and ripped the center console cover, expected better care to be taken, will likely look for another shop for any future repairs needed.

Not sure why, but recently all the auto repair shops are extremely busy. Many shops don't even…read morebother to answer phone calls or emails. I was looking for a shop at least to take a look at my car, but after trying hard for 3 weeks, I didn't find anyone. One of my friends recommended Chau's to me. I called explained the situation. First, Dennis hesitated as it might not be worth repairing. I begged him to at least take a look at the photos. He agreed. After sending him photos by email, he responded within an hour that he thought it would be worth repairing but he would have to find out whether the parts were available. He asked me to give him some time to find out. Two days later, he contacted me that he had found all the necessary parts and that he gave me an estimate of repair price. The repair price was so close to the insurance company's quote, which most repair shops had told me that it was impossible. Since my friend recommended Chau's, I decided to let Chau's do it. Dennis kept me informed the status of the repair, and the repair was done within the time he had promised. When I went to pick up the car, I was surprised and delighted to find it like brand new condition. The body work was pretty, and all the mechanic issues were fixed. The price was still the same as quoted. I am very happy and satisfied. I would highly recommend Chau's.

hands-down, the best place to get work done on your car 10/10 I highly recommend come see Perfectoread more

From my experience I wouldnt trust any other shop with my family's cars and mine. The owner…read morePerfecto lives up to his name! He came highly recommended by my best friend and Perfecto did not let us down. My mom's car started to over heat and I noticed that the water pump was leaking and both radiator hoses were cold (bad thermostat). I work too much overtime to wrench on it and Its her only car so we were stressing on getting it fixed asap. I got ahold of Perfecto this morning at 9am, towed to his shop shortly after 10am and repairs were done by 5pm!! He also gave us an extremely fair price by Google's standards and also a free inspection of the rest of the car. Seattle Motor Cars knocked it out of the park and gained my respect as a hobby mechanic/car guy. Thank you Seattle Motor Cars!!

UPDATE 2/18: FINALLY got a Sun Auto district manager to return my call today and he explained that…read morethe "Customer Care Program" doesn't exist and they only pay for tow service if the repairs needing to be addressed were originally done at a Sun Auto shop and still under warranty. That is NOT what is advertised on Jeff's Auto repair website or in the office. Not even close! Taken directly from the shop's website (https://jeffsauto.com/services), "To earn your lifetime business, we do more than service your vehicle -- we provide safety and peace of mind. That's why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency". TOTAL LIE! They do not offer this to customers. NOTE: This is not a "small business". It's no longer the "mom n' pop" shop, privately owned and operated, that had a good reputation for decades. All of the Jeff's Auto Repair shops in western WA have been bought by Sun Auto & Tire corporation and the original owner, Jeff Gietzen, hasn't been around for years. Sun Auto has been quietly scooping up shops all across the nation and their focus is PROFIT. That's it. Run from this place! __________________________________________________________________________________ Took my SUV to Jeff's (which is actually owned by Sun Auto Tire & Service), based on on-line reviews, for transmission fluid change on Jan 28, 2025. Everything fine then. I knew I needed additional repairs done and when I was ready for that, I called the shop (2/14) to ask if I qualified, as an existing customer, for their free "Customer Care Program" (24-hr roadside assistance basically, including towing) bcuz my SUV wasn't drivable and it needed to be towed to the shop. When I called on Friday, Ryan told me I'd need to talk to mgr Gerry (who was out until Monday) about that program. Shop isn't open on weekends so I left my contact info and waited for call. No one followed up so I had to call shop again! Gerry told me that they no longer offer that Customer Care program -- despite that it's posted on their website and there are brochures about it in their office. Furthermore, Gerry said that they only provide " complimentary" tow service to customers if existing work that their shop performed fails and is under warranty and referred me to a local tow service (I *have* AAA membership but why use that if I can use the shop's free service??) I've since called Sun Auto Tire & Service main office (2/17) and requested a follow up from the District Manager. In the meantime, I'll be getting the $2600+ in repairs done ELSEWHERE as I've found several other qualified shops around here with positive reviews.

I went to Jeffs Auto Repair because I trusted them to do a simple oil change and tire rotation…read more Less than a month later, I am in Point Defiance when my tire flies off and damages my wheel well. All the nuts were striped off and one of the lugs snapped off completely. Every mechanic and engineer I asked on how this could have happened all said the same thing. "The lug nuts were not tightened properly". The tow cost $700 and the repairs cost over $3000! I have looked at the other one star reviews for this particular shop and this is not the first time this has happened. I know I can't do anything about the damages to hold Jeffs Auto responsible without drowning in legal fees. So all I can do is write this review and warn potential customers that this is an issue that is persistent and has not or will not be addressed.