I don't leave reviews often, but Kenny's earned every word of this one…read more I brought in my 2005 Dodge Stratus for a major job -- spark plugs, ignition coils, and several other components. We're talking a $3,000 repair. Work was done, car was running, I was satisfied. About a month later, check engine light comes on. Misfire. I brought it back not knowing what to expect -- and this is where Kenny's separated themselves from every other shop I've ever dealt with. They inspected it, found that 3 of the coils had failed, and also discovered the O2 sensor had completely gone out. They replaced all 6 coils and the O2 sensor. Completely free of charge. No debate, no runaround, no "that's not covered." They just made it right. That level of integrity is rare. In a world where most shops would find a way to charge you again, Kenny's stood behind their work without hesitation. That's not just good business -- that's honor. Highly recommended without reservation. This is the only shop I'm trusting with my vehicle going forward.

amazing mechanic , fixed my infinity for me . now it's running like new . I highly recommend.read more

UPDATE 2/18: FINALLY got a Sun Auto district manager to return my call today and he explained that…read morethe "Customer Care Program" doesn't exist and they only pay for tow service if the repairs needing to be addressed were originally done at a Sun Auto shop and still under warranty. That is NOT what is advertised on Jeff's Auto repair website or in the office. Not even close! Taken directly from the shop's website (https://jeffsauto.com/services), "To earn your lifetime business, we do more than service your vehicle -- we provide safety and peace of mind. That's why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency". TOTAL LIE! They do not offer this to customers. NOTE: This is not a "small business". It's no longer the "mom n' pop" shop, privately owned and operated, that had a good reputation for decades. All of the Jeff's Auto Repair shops in western WA have been bought by Sun Auto & Tire corporation and the original owner, Jeff Gietzen, hasn't been around for years. Sun Auto has been quietly scooping up shops all across the nation and their focus is PROFIT. That's it. Run from this place! __________________________________________________________________________________ Took my SUV to Jeff's (which is actually owned by Sun Auto Tire & Service), based on on-line reviews, for transmission fluid change on Jan 28, 2025. Everything fine then. I knew I needed additional repairs done and when I was ready for that, I called the shop (2/14) to ask if I qualified, as an existing customer, for their free "Customer Care Program" (24-hr roadside assistance basically, including towing) bcuz my SUV wasn't drivable and it needed to be towed to the shop. When I called on Friday, Ryan told me I'd need to talk to mgr Gerry (who was out until Monday) about that program. Shop isn't open on weekends so I left my contact info and waited for call. No one followed up so I had to call shop again! Gerry told me that they no longer offer that Customer Care program -- despite that it's posted on their website and there are brochures about it in their office. Furthermore, Gerry said that they only provide " complimentary" tow service to customers if existing work that their shop performed fails and is under warranty and referred me to a local tow service (I *have* AAA membership but why use that if I can use the shop's free service??) I've since called Sun Auto Tire & Service main office (2/17) and requested a follow up from the District Manager. In the meantime, I'll be getting the $2600+ in repairs done ELSEWHERE as I've found several other qualified shops around here with positive reviews.

I went to Jeffs Auto Repair because I trusted them to do a simple oil change and tire rotation…read more Less than a month later, I am in Point Defiance when my tire flies off and damages my wheel well. All the nuts were striped off and one of the lugs snapped off completely. Every mechanic and engineer I asked on how this could have happened all said the same thing. "The lug nuts were not tightened properly". The tow cost $700 and the repairs cost over $3000! I have looked at the other one star reviews for this particular shop and this is not the first time this has happened. I know I can't do anything about the damages to hold Jeffs Auto responsible without drowning in legal fees. So all I can do is write this review and warn potential customers that this is an issue that is persistent and has not or will not be addressed.

Looking for nice Asian gentleman who operates out of a well equipped service van.batter was dead on…read moreolder BMW.He was able to get into car when others couldn't and installed new battery in quick order. Price was very reasonable. Trying to find find. My phone # 425.567.6233. Reward if he calls me back. Kevin 5-Star Rating!!!

I'd give it 0 stars if I could. Used their own online messaging app to ask a question and provide…read moreinformation about my car. No response for several days. Sent a ping, just in case a notification got missed. No response. Send information and questions again. No response for WEEKS. Yes, I could have called, but it was their own messaging app. Which they ignored. Or ignored me. So they will never see my business.

brought in our subaru outback to get a stuck moonroof repaired. They attempted to install a…read moresalvaged motor with no luck so just cleaned the vents which were clogged and causing rain water to leak inside. although the moonroof still doesn't work the clog has been cleared. My major gripe is they left grease and dirt marks all over the headliner and ripped the center console cover, expected better care to be taken, will likely look for another shop for any future repairs needed.

Not sure why, but recently all the auto repair shops are extremely busy. Many shops don't even…read morebother to answer phone calls or emails. I was looking for a shop at least to take a look at my car, but after trying hard for 3 weeks, I didn't find anyone. One of my friends recommended Chau's to me. I called explained the situation. First, Dennis hesitated as it might not be worth repairing. I begged him to at least take a look at the photos. He agreed. After sending him photos by email, he responded within an hour that he thought it would be worth repairing but he would have to find out whether the parts were available. He asked me to give him some time to find out. Two days later, he contacted me that he had found all the necessary parts and that he gave me an estimate of repair price. The repair price was so close to the insurance company's quote, which most repair shops had told me that it was impossible. Since my friend recommended Chau's, I decided to let Chau's do it. Dennis kept me informed the status of the repair, and the repair was done within the time he had promised. When I went to pick up the car, I was surprised and delighted to find it like brand new condition. The body work was pretty, and all the mechanic issues were fixed. The price was still the same as quoted. I am very happy and satisfied. I would highly recommend Chau's.

hands-down, the best place to get work done on your car 10/10 I highly recommend come see Perfectoread more

From my experience I wouldnt trust any other shop with my family's cars and mine. The owner…read morePerfecto lives up to his name! He came highly recommended by my best friend and Perfecto did not let us down. My mom's car started to over heat and I noticed that the water pump was leaking and both radiator hoses were cold (bad thermostat). I work too much overtime to wrench on it and Its her only car so we were stressing on getting it fixed asap. I got ahold of Perfecto this morning at 9am, towed to his shop shortly after 10am and repairs were done by 5pm!! He also gave us an extremely fair price by Google's standards and also a free inspection of the rest of the car. Seattle Motor Cars knocked it out of the park and gained my respect as a hobby mechanic/car guy. Thank you Seattle Motor Cars!!

Great auto shop! The staff was friendly, professional, and honest. They got the work done quickly,…read moreexplained everything clearly, and the price was fair. I'd definitely recommend them!

I brought my Ford Ranger to Car Fix Automotive after it started jerking heavily between gear…read moreshifts. They diagnosed the issue quickly. It turned out the transmission needed to be replaced, and they took the time to explain that this is actually a common problem with this model, which I had no idea about. Unfortunately, I was past my Ford warranty, but the team went above and beyond to find a replacement transmission that is known to be more reliable than the original. They initially estimated about two weeks for the work, but they finished it in roughly half that time. The pricing was clear from the beginning, with no surprises on parts or labor. The truck now shifts smoothly, and I feel much more confident driving it. What really stood out was the follow-up: about a week after I picked up the truck, they reached out to see how everything was running. That kind of post-service care is rare.

I would definitely recommend Easy Automotive! I came in with a really deep scratch on my front…read morefender that couldn't simply be touched up and needed to be completely resprayed. I also had a dent in my rear quarter panel. They told me they could start on it Monday, and they ended up getting everything done much earlier than expected--by Thursday afternoon. Both areas came out looking good as new, and you honestly can't tell there was ever any damage. I'm really happy with the quality of the work and how quickly they got it done. I would definitely recommend Easy Automotive to anyone needing body or paint work!

I feel lucky that I have found an Eddie and E Z automotive. I got my dream car rear en ded and it…read morewas a stressful situation, but after I found him an his company everything just came together. They were able to find a much better deal on a part I ordered that turned out to be on a 3 month wait. They worked with the other insurance company. Whenever something came up, Eddie just handled it and turn my horrible experience of getting rear ended into a positive one. I ended up with an aggressive spoiler on my corvette and the details and craftsmanship are 5 stars. This company knows their stuff and stands by their word. I couldn't be more happy or recommend them more highly!! Thanks guys!

Go here for honest and trustworthy work. I stopped trusting…read more(and going to) the dealership and needed a new place to take my (older) Subaru. My brother in law recommended Mike's and I was very pleased with their service. Dropped off my car Friday for a leak and they found the problem. (The dealership told me they couldn't find the leak but they "somehow" found a different problem and wanted more money.) My car was ready by Monday and no longer smells like burning oil.

I called and checked if they can do a specific service on my car and they said yes bring it in…read moretomorrow morning. Got there in the morning and the same man said i only said we can do that, insinuating I shouldn't have brought my car in.. Also spent I spent money on a diagnostic just for them to tell me my computer is bad when it really was a blown fuse for my OBD2. A real Mechanic would've check that shit smh. Don't go here you're highly gambling with inadequate service.