They didn't have the parts, ordered the wrong parts and tires look like anything but new. glue is…read moreall over my wheels very sloppy work. I need to find another dealer to take my car to have work done. Mind you I had to reach out to them after a week them having my car with no updates. thousands of dollars spent for shabby work. And to top it off the tires all have low pressure so had to find another shop to add air 2 days later

I visited Luther Mazda to resolve a TPMS (tire pressure monitoring system) issue on my Mazda CX-5,…read more2022 model. I paid for a full diagnosis and was told the problem was fixed, but the TPMS warning light came back on less than an hour after picking up my car. When I returned immediately, I was told I would need to pay again for the same diagnostic service, even though the issue was clearly not resolved. I am very disappointed by this lack of accountability. Customers should not be required to pay multiple times for the same unresolved problem. I hope the dealership improves its service policies and stands behind its work.

I'm not very knowledgable when it comes to car stuff so I always feel a bit nervous going to…read moremechanics, but JT, the owner of Winfrey's Auto is one of the kindest and most trustworthy mechanic I know. I found out about their shop from a friend who highly recommended them. Though their shop is smaller and more hidden than other auto places in the Grandview area, I highly recommend it to anyone who is looking for a good trustworthy mechanic. There's even a 10% discount coupon on their website: http://www.winfreysauto.com/Site/Winfreys_Automotive.html

Thank you dearly, Don…read more for fixing my cracked resonator, today. You made it easy & informative. Don saved me money & stress headaches after dealing with sci-tech's picky failed inspection due to a leaky resonator that turned out to be quite an easy $30 fix ... compare that to sci-tech's $350 offer ... My dad told me to go to Winfrey's & .. so I say, it surely is what you should do, too. Go to Winfrey's aka Fulgham Auto care Inc.

Molle Volkswagon 808 West 103rd Street, Kansas City,…read moreMissouri 64114 Highly Recommend, especially with the great 'VW Specials' currently being offered this month (July). Ask for Mr. Chris Hawkins and I can almost guarantee he will set you up, answer all your questions and you will drive out with a great VW car, at an affordable price. Molle Volkswagon has my vote for wonderful customer service and professional salesmanship - absolutely a pleasure to have purchased a 2023 VW Atlas Sport model there in less than 60 minutes. After multiple visits to various car dealerships in the KC area and while searching the internet with all the popular car buying sites, I literally stumbled on to the lot at Molle Volkswagen to look at their inventory. What a true blessing.Their inventory offered me several great options for a used Atlas, with affordable prices in comparison to other like vehicles. After my conversation with Mr. Hawkins, and with the assistance of Mr. Kevin Wilson, their Finance Manager I was provided with several alternatives to include buying and leasing. Mr. Hawkins and Mr. Wilson were very patient and provided me with answers to all of my questions. I can not say enough complimentary words as to their courtesy, professionalism and for their letting me drive the conversation rather than 'push' me toward a hasty decision. I appreciated Mr. Hawkins thoroughly explaining all the features on the various Atlases; as well as the various options for purchasing and leasing. His candidness and commitment to the buyer rather than to the 'sale' was a breath of fresh air. What was even more impressive was I spent about 60 minutes at the dealership and without a doubt, felt comfortable in my purchase of a new VW Atlas and with Mr. Hawkins and Mr. Wilson. Molle Volkswagon has got to be the friendliest car dealership in the greater KC area. Thank you!

From my first online contact with Molle VW, Eric was very professional, friendly and cooperative…read more He worked with me answering questions and working out details via email and text. It made the dealership experience easy, quick...and fun. It is rare to find dealerships that allow their sales representatives to work with customers on their terms with transparency and no surprises. If you want a low pressure, professional and fun experience I highly recommend Molle and Eric. However If you need to deal with their Title/Registration Supervisor expect a completely different experience, no customer service, no professionalism. If the Sales side makes a promise she is not interested in forfilling it.

We were do for a new car for wifey. She had been driving our VW Alltrack for some time now, and as…read moreit was the family road trip car, it had close to 100k miles. We found that a low mileage Allroad was offered at Shawnee Mission Audi. Buying a car has always been a bit of a hassle. There's the test drive to do first, and then the negotiation and then the paperwork. None of it is a good time, and in our past, found that it takes a full fricking day to buy something. We hate that. Or at least, I do. We went on a test drive and liked the car, so we agreed to the purchase. It took very little time to complete the paperwork, and all the licensing and registration was completed my them, making the transfer relatively easy. I'd buy a car from them again. I didn't have to fight or wait for management to approve pricing. (no, that doesn't mean we paid more, it means the cost was reasonable for the vehicle and there wasn't a lot of to and fro that needed to happen.). I'm an adjuster and have an idea of the values. We were pleased with the pricing. They did the DMV stuff for us, and as it's a luxury car, I'd expect that. But there was no hassle in getting that done. It was a good experience, and I'd do it again. We'll see about the service dept when it comes time for an oil change.

I have seen the other reviews about how badly this dealership has gone down hill, but was still…read morecough off guard by how much. I sent in a simple inquiry with several questions about a specific car. Not only did the response I got back not have a single answer to any of my questions they were wanting to know what i was going to do for them. It says everything about the entitlement and attitude of the staff when even the sales people are this self absorbed and can not be bothered to even pretend to be helpful.

Completely fine right! What a genuinely good experience I had with this company. It's been a while…read moresince I trusted am Auto Care company. In this most recent instance, it was for something really minor where I just needed my odometer verified to tag my car. But the guy didn't allow me to pay for a state inspection when the MDOD was all I needed. I will trust them with my other Auto Care needs based on my experience and the other great reviews!

The motor in my hummer blew up in October 2021 and I didn't really want to buy a new vehicle. I…read morejust wanted my hummer fixed so I called around and got quotes and done right fleet and auto is where my sister head been working for the past year or so, so I called him and got a quote. He was about the same price as everyone else so I went with him because I thought why not my sister works there. Well, he didn't have the money to send the motor off to get rebuilt so I wrote him a check for five grand, he was supposed to have my hummer done in six weeks. He said around the shop doing it absolutely shit every time I went in there I'll call him ask him how my hummer is looking and she would just give me some personal excuse every time with my sister work in there, she was giving me the scoop on their family drama in excuses why he didn't have medication or whatever it was something. I'd ask her as he worked on my hammer anymore. She get aggravated that I keep asking her because he had another vehicle that he was supposed to replace the motor on this goes on for over a year. He never once called me himself hold on. He did call one time and he told me that oh you're home or will be done next week (This was in July of22' ) then proceeds to ask me if I'd heard from my sister because she didn't show up to work. Needless to say my hummer was not done! In January 2023.I finally get a call from him telling me that my Hummers done. I said OK great I don't have the money right now but I'll get it to you. I'm on my way he said no I'm not giving you your hummer until you give me my money said Steve, you've had my hummer for over a year. My sister works here you can allow me to give you payments he refused not only did he refuse. The original quote was 7800 he said that he had to replace the manifold and this and that and that I owed him 3800, well I said that's bullshit and he said no you told me to fix whatever. I said go ahead and fix whatever but that doesn't mean don't call me or let me know anything but the truth is my sister told me that you guys crack the manifold while you were trying to Take the motor out so that's not on me. Honestly, I don't want to pay him a dime, considering he cost me so much money have in my vehicle for over a year. Well, I don't have 3800 to get my vehicle back and on top of that I husband and I are going through a divorce and technically it's in his name only so I can't really call the cops or fight about it because it's not technically in my name. I mistakenly told him this well he decides that he's going to go ahead and steal it and hide it and tried telling me that my husband sign the title over to him and told him he can have it well that's not true this guy is an absolute crook granted the other vehicle that he was replacing the motor that guy didn't get his vehicle back for over a year either. I've seen him fuck around multiple people when I'm in there with my sister while she's working or her telling me about what a bad day she had because she has to lie to people for him. He screwed around my sister the three years she's worked there. He promised to raise that she never got while she's making shit money, not able to pay her bills and then loaning her money and saying he helps her out. Yeah because you're not paying her enough $12 an hour after three years, what a joke ! On top of that, she has insurance through him and he wasn't even paying it so now she's getting bills and couldn't get her medication because he is pocketing it. So apparently he left his baby mama of 30 years for a friend of theirs who has money and took off and married her so now he's coming in there with her saying things are gonna change and ultimately fired her all because she wanted her damn insurance money back. He's a worthless human being. Do not ever take your vehicle there whatever you do. And no, I still don't have my Hummer back.