Dmitrii was excellent at diagnosing and resolving the two failed microswitches in my microwave…read more However I'm not very happy with A-Service false estimating practice. When I contacted them they estimated similar work at $2-300 parts and labor. I don't mind that estimate being wrong, but the reality is they charge $300 minimum for labor, not including parts. It was impossible for the job to be less than $300, so why was the estimate less?

I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.

Leo got here an hour early and was able to fix our freezer on the spot. These folks got us fixed up…read moreso fast our food didn't even have a chance to fully defrost. Thank you Leo for your professional and knowledgeable service, will definitely use your company again!

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Had an issue with our oven pre-heating and was on the fence on whether I should purchase a…read morereplacement or attempt to fix. I found Appliance Fixers through the Yelp app decided to give them a try. The initial contact was seamless. I was able to book for a next day visit. The appointment reminder is via automated text message and clearly outline the date, time, and my address. Sam was the assigned technician for my appointment and he arrived early, which was very much appreciated. The diagnostic visit was $70 which is applied towards labor if I choose to go with the repairs. Sam found the issue within minutes. It was a faulty lower heating element and prevented the oven from reaching preset temperatures. Sam immediately contacted his office for parts was able to get me a quote for the total repair. Sam also guaranteed OEM parts and highlighted their 90 day warranty on their repairs. He came back the next day and completed the repair, tested the heating element, and ensured everything was to spec. What I really liked about the experience is the response time, friendly technician, fast repair time, and seamless quote and payment process. The pricing was reasonable and there was also no pressure to choose the repair, which I greatly appreciated. Overall, a great experience.

Quality service done with amazing communication and skill. We had a bertazzoni range that had a gas…read morevalve issue. We had the problem diagnosed and fixed as soon as the part arrived! Will call them back for any appliance related issues in the future.

Awesome mechanics servicing multiple brands with customer satisfaction goals…read more Outstanding customer service.

My refrig was leaking in two places. Ray came out and fixed both leaks. Cleared out the frozen…read moredrain in the bottom of the refrigerator and stopped the ice maker from leaking. Very knowledgeable and professional.

Quicly responded and fixed the issue with speed. Highly recommend to hire for appliance related…read morerepair service

Roman was great! excellent service. highly recommend using them! Will call them againread more

I've now used Fast Appliance Repair on three separate occasions, primarily for more involved…read morerepairs on our Electrolux washer and dryer involving control boards and electronics. At this point, I feel comfortable recommending them without hesitation. The biggest differentiator for me has been responsiveness. In all three instances, Fast Appliance Repair was the first company to reply, the quickest to schedule, and the clearest in terms of communication. They provide an upfront diagnostic quote, and if you move forward with the repair, that cost is applied toward the work itself. It makes it easy to understand the economics before committing. Their scheduling and communication have also been excellent. They provide arrival windows, call roughly 30 minutes before showing up, and, in my experience, have always arrived within the promised window. In a world where many service companies seem to operate on a "sometime between breakfast and dinner" schedule, that reliability is appreciated. Pricing has consistently been competitive after obtaining multiple bids, and the repair quality has been solid. I've worked with two different technicians, and both have been professional, knowledgeable, and friendly. Roosevelt, in particular, was outstanding. They were respectful of our home, careful around flooring and carpets, and patient working around kids and a dog running through the house. There are plenty of appliance repair companies out there, but Fast Appliance Repair has earned my repeat business by doing the basics exceptionally well: responding quickly, communicating clearly, showing up when they say they will, charging fair prices, and fixing the problem correctly the first time. If you need washer, dryer, or other appliance repairs, I'd happily recommend giving them a call. -AC

Responded to my Yelp inquiry same day and was able to get a consult appointment the next day. He…read morehad to order factory parts for my Whirlpool Dishwasher which came in a couple days and then was able to fix it the same week. Roosevelt is very professional and calls 20 minutes before the appointment. His price was very reasonable & he lives up to his company name: Fast Appliance Repair. I would 100% use him again!

We have received superior service during the purchase process and after when our appliance required…read moreservice. I would definitely recommend Judd & Black. We went to the Everett location and will return to them again when we need to purchase our next appliance.

In and out in 10 minutes. Very helpful and accommodating…read more I shopped around so I knew I got a great price. Delivery and install was great . Thank you !

Alex and his brother did an excellent job repairing my oven. They were very professional and quick…read more They even helped me with my warming drawer which was not part of the oven. I highly recommend A Fix Appliance, Auburn, Washington

Rick did a great job of repairing our oven. He was very helpful, considerate, and quick. Can't get…read morebetter service than this.

Simply awesome! Took the time on a difficult dryer repair…read moreEveryone I have recommended him to, also has rave reviews.

Thank you Gregg for 20 years of amazing service for all our household appliances. Highest…read morerecommendation--a family business you can trust.

Our washer is only 3 years old and seemingly went kaput. I contacted Same-Day Appliance through…read moreYelp and, before I could even get Sears to confirm an appointment, SDA was on their way to our house. After his first attempt at fixing the washer (he was trying to save us $$) it gave out again-- at which time SDA came back to our house. He informed us we needed a new part, but that the fix could be made. The *moment* the part arrived, he called us to ask whether we had time for him to fix the washer immediately. --We did... and he did! It's fixed. I appreciate his multiple trips, frequent communication, and prompt service. Our washer was fixed well before Sears even had an opening to come out make a ($139) diagnosis! THANKS!

great company, my dryer was sounding like it was going to explode, they came by and took a look. I…read morenever knew how dirty the dryers can get. with a couple of magic touches, he made it brand new! In and out within hour. Highly recommend